1-Touch Single Stage DVD - support for SuSE 12.5

  • 3 March 2023
  • 1 reply

Userlevel 4

Hello Commvault Community,


I have a question for you regarding 1-Touch Single Stage DVD support for SuSE 12.5.


In the article of Commvault documentation below I see that it is not there but in the second article which refers to the standard 1-touch, support for SuSE 12.5 is available. Is this intentional, or is it simply missing from the list of supported versions for Single Stage DVD by mistake?


1-Touch for Linux: System Requirements


1-Touch for Linux - Single Stage DVD: System Requirements


This is interesting for me, because when we did 1-touch operations with DVD for SuSE 12.5 it reboots immediately, and for other cases it works without problems, could it be a problem with unsupported version of SuSE 12.5?





Best answer by Gowri Shankar 3 March 2023, 15:19

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Userlevel 4
Badge +13

Hi @Kamil 


For 1-touch Linux the versions that are not listed under system requirements are not certified. 

Backup / restore may still work on those versions however it officially not certified.


Please open a support incident with the following information in case if you are looking for support for a specific versions.

 OS version with SP level & glibc versions along with the Commvault versions.



Gowri Shankar