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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,994 Topics
  • 21,525 Replies
4994 Topics
CLiX
Bit
CLiXBit
asked in Self-Hosted Q&A
O365 Groups Backup with no Owner

We backup all of our O365 group mailboxes with the exchange mailbox agent and the dynamic content „All O365 group mailboxes“.We configured modern authentication. If a backup is running, then commvault will add the service account as a member to every O365 group without an owner or only disabled owners. This does not happen for groups with a valid owner. Can anyone explain, why this happens? In the job log I found only „GetO365GroupOwnerAny - Found 0 owners for groups“.

6
H
Vaulter
3 years ago
D
Bit
Dan RubinBit
asked in Self-Hosted Q&A
Backup Image Physical Devices

Does Commvault have the ability to backup image a physical device? One of our physical computers computers just had a false quarantine hit it due to our AV. Now our machine is corrupt and we have no image of the machine and need to reinstall and configure the software. Normally, I would just use something like Ghost or Accronis but I am thinking of how I can use Commvault to doe the same. 

3
J
Bit
3 years ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
Azure files tiering

We are investigating to start using Azure Files as an archive method.When a file been tiered (stubbed) how does Commvault treat that stub when a file backup is run? Will it backup the stub itself or does it follow the link and backup the entire file?BrHenke 

4
Henke
Byte
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A
Commvault service account

https://documentation.commvault.com/commvault/v11/article?p=111970.htm how do I identify or assign an account as service account in this context. “To prevent ransomware from encrypting the Commvault install folders, lock down those folders to only the Commvault service account and prohibit System Administrators from using that account unless absolutely necessary.You create the Commvault service account in the CommCell environment during the installation of the CommServe software. Only the Windows administrator account that is also the Commvault service account user should have access rights on the Commvault software installation folders.” under users I only see the commvault internal accounts and under the domain

8
Mike Struening
Vaulter
2 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A
Migrating database to company

Hi, We are using following procedure for moving a client to a company:https://documentation.commvault.com/11.21/essential/122919_migrating_clients_to_company.html That works fine in 11.21.But what about moving database instances?We moved the client, and that’s visible, but the (RAC) database isn’t moved. And there is no option within the database instance to change company. Instance options 

2
S
Vaulter
3 years ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A
NDMP Backup Performance very poor with a Netapp CIFS Volume with millions of Files

Hi,are there any Best Practices to Backup Netapp Volumes with lots of files in a single Volume (use cases cannot use multiple volumes)? Two of my Customers running in a similar issues with the Performance (1st Customer has a Throughput of around 10 GB/h and the other around 150 GB/h). On both Customers we are Using Intellisnap and after we create a Backup Copy to a Disklib. Here is the CVPerfLog of a NDMP Job:2748  1858  01/27 12:05:16 45098 *CVPERFLOG*|13|273978|38|1611742376|1611738776|1611745516|1611741916|1611742376|1611738776|1611745516|1611741916|49|1|*CVCOUNTER*|550|19|1611741916|3139|0|0|0|0|*|7479872512|0|*CVCOUNTER*|551|550|1611741916|3120|0|0|0|0|percent:99.41|0|0|*CVCOUNTER*|552|551|1611741916|3114|0|0|0|0|percent:99.23|0|0|*CVCOUNTER*|553|551|1611741916|6|0|0|0|0|percent:0.19|0|0|*CVCOUNTER*|505|550|1611741916|18|0|0|0|0|percent:0.58|0|0|*CVCOUNTER*|503|505|1611741916|4|0|0|0|0|percent:0.16|0|0|*CVCOUNTER*|502|505|1611741916|12|0|0|0|0|percent:0.39|0|0|*CVCOUNTER*|1004|505

6
R Anwar
Vaulter
3 years ago
Trish-Boulder County
Bit
Trish-Boulder CountyBit
asked in Self-Hosted Q&A
How to Transfer Owner of Commvault schedule policies

New to CV and found that the previous guru created schedule policies under two different user id instead of a generic id.  I’ve tried modifying but no joy.  There are several and I really do not want to recreate as that is open season for errors.  What method am I missing?

4
dude
Byte
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A
SQL Management studio plugin

Someone using the SQL Management studio plugin in their environment? (https://documentation.commvault.com/commvault/v11/article?p=18302.htm)I’m asking because on our side that plugin is very slow. getting backup jobs/login takes minutes.Wondering if others have the same problem.

6
Bart
Byte
3 years ago
A
Byte
Abdul WajidByte
asked in Self-Hosted Q&A
Starting Incremental Backups for Selected VMs in a Subclient

Hello Everyone We run a frequent patching schedule and we are asked to make sure that we have latest backups available for those servers. These servers belong to multiple subclients and we are at the moment manually triggering the incremental backups for those subclients and this takes time as we have to initiate the backup of whole subclient even if only one VM is being patched out of those lets say 20 VMs.What is the best way to approach this without moving the VM out of the subclient.? Or is it possible to trigger incremental backups for selective VMs inside a subclient. We are at SP20. Thank You 

5
A
Byte
3 years ago
E
Bit
ESTRATEC360Bit
asked in Self-Hosted Q&A
Bitbucket

Hi everyone! does anybody try to backup a bitbuket environment by Commvault by anyway? thanks!

4
Bill Katcher
Vaulter
2 years ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Backup of MongoDB Instances with SSL Authentication

Team,Does anyone has configure backups for MongoDB instances with SSL configuration.I followed the documentation available at https://documentation.commvault.com/commvault/v11/article?p=133382.htm but this is not working. Regards,Mohit

7
Edd Rimmer
Vaulter
3 years ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A
Cannot add multiple Azure Apps to O365 App in Commvault

Hi,I have a problem if I want to add additional Azure Apps to my O365 Backup App in Commvault Command Center. The Process failes for all kinds of O365 Apps and I see this issue on Customer Site with FR20 and in my demo env with FR22.In the webserver.log I found following error:7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - BEGIN 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - Save to client flag is set 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - BEGIN 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - Request Message - [<App_AzureAdAppCreationReq instanceId="24" opType="1" subClientId="180" isOneDriveV2="1" saveToClient="1" redirectUriForApp="https://commserve.test.viso/adminconsole" />] 7688  14    01/28 08:19:18 ### TEST\kaiser GetInstanceProperties - Processing POST request : ] Headers :[Content-Length=149].[Accept=application/json].[Accept-Encoding=gzip, deflate, br].[A

4
F
Byte
3 years ago
dude
Byte
dudeByte
asked in Self-Hosted Q&A
Kubernetes Backup Failing

Added a Kubernetes Cluster. The pods are discovered fine however during the backup I see the following on the vsbkp.log.Job goes pending and after a while it fails.4868  3940  01/27 13:37:18 JOB ID CKubsInfo::OpenVmdk() - Listing volume [qbc] failed with error [0xFFFFFFFF:{KubsApp::ListDir(1401)} + {KubsVol::ListDir(643)} + {KubsWS::ListDir(193)/ErrNo.-1.(Unknown error)-Exec failed with unhandled exception: set_fail_handler: 20: Invalid HTTP status.}]4868  3940  01/27 13:37:18 JOBID CKubsFSVolume::Close() - Closing Disk: [qbc] of VM [test-clst`StatefulSet`qbc`b5bf0bb6-a0fc-4123-ac68-9de3c3800807]Documentation is very shallow and not enough KBs around kubernetes. Ideas?

20
Mike Struening
Vaulter
2 years ago
S
Bit
Sunny48Bit
asked in Self-Hosted Q&A
Transferring Ownership of Commvault Report

How to transfer the ownership of Commvault report to other user so that they can edit it whenever needed. 

3
MFasulo
Vaulter
3 years ago
B
Byte
Barefoot1999Byte
asked in Self-Hosted Q&A
Air Gap Network Topology

Commvault has some white papers and even a Hands on Lab regarding Ransomware and using Air Gap as a layer of protection.  There are also YouTube videos on the subject.  There is no official Commvault documentation regarding the subject.  Is this Air Gap intended for companies with public facing servers to utilize a DMZ proxy to copy data and configurations inside a firewall?  Should this be used within a private network?

4
B
Byte
3 years ago
D
Byte
Dave SByte
asked in Self-Hosted Q&A
Automating restores for routine validation of library integrity

I am looking for a way to automatically perform a sample of VM restores on daily\weekly basis from the most current backups from them.  Long story short, I ran into a data integrity issue on one of my libraries and had no idea.  I.E.  VM Baselines were referencing a chunk on the library that did not exist.  Therefore, any restores that referenced that baseline kept failing.  I have my backups set to full instead of synthetic full which future backups never indicated a backup failure.  Since this incident, I would like to start routinely validating that VM restores actually work.  Plus this was on a CV Ransomware webinar slide earlier this month about validation😊.  It does not look like this can be done natively within Commcell.  Or can it?  It looks like the road to go down is the use of the Commvault PowerShell module and calling upon APIs.  Does anyone perform this kind of validation today?  How do you accomplish this?

5
MFasulo
Vaulter
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A
Why is Download Center and Commvault Store not synchronized?

Hello CCIs there a reason why not all reports are listed in the commvault store? I was trying to download the file anomaly report from the store. However, this is not available there. I will have to download it from the download center (cloud.commvault.com). 

3
D
Vaulter
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A
Automatic Tunneling and Encryption for Network Traffic

Hello CommunityIs this procedure https://documentation.commvault.com/commvault/v11/article?p=129268.htm equivalent to using a network topology (network gateway for instance so that the traffic is tunneled through a single port 8403) and enabling the checkbox “encrypt network traffic” on the network topologies dialog box? Also what should one observe in the network summary on the commcell level to verify that these settings “automatic tunneling and encryption for network traffic”  are in place? 

10
Damian Andre
Vaulter
3 years ago
E
Bit
EmmanuelTBit
asked in Self-Hosted Q&A
Export history Backup client VSA to a new client VSA "VMWARE"

Hello, my configuration : Detect configuration from Commserve : vsa client vmware  : vcenter1 OS : Windows Server 2012 R2 Indexing Version : V1 Virtual Server : Working behind Proxy MEDIA Check Readiness : Not Ok because OS Version isn't WindowsBackups scheduled tasks : working fineActual configuration : vcenter1 OS : LINUX VMWARE  An idea to update os version on Commserve client vcenter1 and keep backup history and configuration subclients  ? i try it this solution provide from Commvault : Clone Client Dataset https://documentation.commvault.com/commvault/v11/article?p=110180.htm But didn't work  Force to deploy a new vsa  client and reconfigure everything and also lose the unified backup history to receive checkreadiness status  OK ? 

5
E
Bit
3 years ago
U
Bit
Umesh YadavBit
asked in Self-Hosted Q&A
what type of backup user required for Nutanix backup.

what type of backup user required for Nutanix Backup. 

1
MichaelCapon
Vaulter
3 years ago
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A
CV11FR20 SCOM Alerting issue

Hi guys, quick question: A few months ago I updated a customer environment to FR20. Recently we found that SCOM Alerting did not work anymore. After investigating we found that the GalaxySCOM.csv file contents looked complete different than it did before. After deleting that file, it got recreated and contents looked OK again. And SCOM Alerting was working again. Is this a known issue?

7
S
Vaulter
3 years ago
P
Vaulter
PratikVaulter
asked in Self-Hosted Q&A
How to change schedule time/days for Synthetic full schedules from Command Center?

Recently after updating from SP18 to FR21 , noticed that the Synthetic backup schedules (which were set for Weekly once for VM machines) automatically changed from weekly to Monthly once. Because of this we are facing issue in increased number of backups and thus storage full.On Command center we do not see any option to change the schedules. I have gone though the Documents but unable to find any option to update/change the Synthetic full backup schedule. Any help here?Could this be change in schedule only be done from Commcell console (GUI)?

11
Mike Struening
Vaulter
3 years ago
A
Byte
Abdul WajidByte
asked in Self-Hosted Q&A
Backup Plans vs Storage Policies

Newbie Alert! Hello Everyone I am new to Commvault I took over an environment which has more than 200 storage policies. These policies were created as a result of plans created using command center. We have more than 2000 VMs and 200+ filesystem clients and Databases. I was wondering how should I approach the cleanup. Is it a good idea to use plans for larger environments, because as a result of single plan there are multiple configurations created automatically.  Thank You

29
MFasulo
Vaulter
3 years ago
T
Byte
TheseekerByte
asked in Self-Hosted Q&A
Index version 2 backups

I am a bit unclear with Index version 2 since version 11.  If we have a new Mediaagent with the latest Commvault agent installed; as I understand it will utilize Index version 2; what happens with the clients which do not support this version.  Also, we have a selective policy wherein the server last monthly full is taped out; what about the Index version 2 database backups; As I understand only action logs are backed up as a part of the backup process; what happens to the Index database; so if we were to restore an historical six month old backup with Index version 1; everything will be restored from the backups as it is backed up as a part of the backup job; however what happens if it is Index version 2I do notice that Index database is backed up as a part of “Big-Apps” against the storage policy; however; I cant see the historical jobs going to tape  

7
A
1 year ago
Heath
Byte
HeathByte
asked in Self-Hosted Q&A
Commcell License Capacity Report

Hello, I figured I would drop this question here to see if anyone can answer before I open up a full ticket for this.  I am looking for some type of report that will show what is using up our Capacity.  Recently we were nearly at 100% capacity and suddenly it dropped down to 84%.  We have been unable to find any reason for this.  So was wondering if anyone knew of a report that we can run comparisons of the capacity by days to try and find out what happened.  Thank you for any help you can give.

10
Vladan Kojanic
Byte
3 years ago

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