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Hi everyone,

I’ve a problem, After installing Exchange package on Exchange 2016 on-prem server as shown in documentation, I try to add exchange mailbox agent as shown in https://documentation.commvault.com/commvault/v11_sp20/article?p=100566.htm and when i try to add a new application type I get a message “Creating this application type is not supported. Use the Exchange Mailbox agent from the Command Center or the Commcell Console”.

Plz tell me what to do.

@Aismail Good day!
please try to configure “user mailbox” agent using below option in GUI

client computers--Right click --New Client
 


 

https://documentation.commvault.com/v11/expert/exchange_mailbox_agent.html


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