Hi @Ajal , from the logs it seems that the Commserver MediaManager service is not able to connect to the DDB Engine.
The logging line just above this line
Failed to connect to SIDBEngine e]. iRete53001]
Will give you more info on what the error seems to be. To be double sure, can you check if the DDB MA Name / IP Address printing in the logs is what it should be?
Hello @Ajal
These kinds questions are much better targeted under a support ticket as an FYI.
it seems that in the move your DDB is out of Sync and attempting to sync up.
You can force this by performing a cycle on the MA. If you are in Storage resources » deduplication engines and looking at the top level of your DDB you should be able to see its status at the top right. that will also give you a indication as to what it is struggling with.
Kind regards