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Hello Team,

We have a linux Commserve and a commandcenter on version 11.34.

 

 

I am trying to log both  on commandcenter or commserve to the sandbox env
I am connecting from a jumpbox, flows are ok and proxy allow all pages to be reached

 

log on to the command center machine
https://commandcenter.test.fr/webconsole/applications/ > OK
https://commandcenter.test.fr/webconsole/reports/ > OK
https://commandcenter.test.fr/webconsole/sandbox/ > page stuck

log on the the commserve machine

https://commserve.test.fr/webconsole/applications/ > OK
https://commserve.test.fr/webconsole/reports/ > OK
https://commserve.test.fr/webconsole/sandbox/ > OK

 

On both machines, the sandbox folder is present

sroot@machine opt]# find / -type d -name 'sandbox'
/opt/commvault/WebConsole/sandbox
/opt/commvault/Apache/work/Catalina/localhost/webconsole/org/apache/jsp/sandbox

 

on both machines

curl -v  https://machine.test.fr/webconsole/sandbox/


*  SSL certificate verify ok.
* TLSv1.3 (OUT), TLS app data, no content] (0):
> GET /webconsole/sandbox/ HTTP/1.1
> Host: commandcenter.test.fr
> User-Agent: curl/7.61.1
> Accept: */*

Any idea ?

 

upgrade to 11.36 is plan for February/March

 

Thanks !

What do the dev tools (F12) show in the web browser when the affected sandbox is accessed from outside?


As I can access to the commserve directly it is not a blocking point for me.

@Jacek Piechucki I’ll check. Thanks 

 


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