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Hi All,

 

we have switched the Mail Server  and added the new adress inside of the control panal. The normal Reports and test amils are working fine but we had an issue with the workflows. 

For Example the dbmaintanance:

 

3400 786 05/27 09:25:07 8815232 WorkflowMail: isend mail (Email_sendMail)] failed to send message, host oxyz], port o587]
org.apache.commons.mail.EmailException: Sending the email to the following server failed : xyz:587
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 451 5.7.3 STARTTLS is required to send mail axyz]

So in the control panal we can set the use starttls but inside of the workflow not and it looks like the workflow engine dont use the global settings.

 

Do you have an idear ?

sure there is an regkey 🙂 Thanks it works

Hi @SSchmidt ,

 

Give the following Additional Setting a go;

https://documentation.commvault.com/additionalsetting/details?name=%22sendWorkflowEmailsViaCommserver%22&id=2278

 

It should configure the WorkflowEngine to use the CS to send any emails, which should use the CS configured settings

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