OS Drivers or nic firmware matrix - supported or reccomended drivers etc


Userlevel 4
Badge +11

Is there a matrix or something that commvault supports for nic drivers for certain hardware for their intellensnap workflo? seeing PDL’s on the hosts during snap volume unmount and its causing issues with my virtual host. Anyone else see this? There is some firmware updates available- but not sure if they are reccomended etc. 

Thoughts?


2 replies

Userlevel 7
Badge +23

Hey @Matthew M. Magbee,

We are hardware agnostic so no specific NIC’s, drivers, or firmware (Unless you are using SAN dataserver). I wouldn't expect this to be a driver or firmware issue.

Assume you are talking about VMware?

Any reason you are mounting back to an ESXi host and not using proxyless? that gets around all the mount/unmount shenanigans although its not applicable for all configurations.

https://documentation.commvault.com/2022e/expert/36439_intellisnap_backup_operations_and_backup_copy_operations_run_without_proxy_esxi_host.html

 

In either case, this can sometimes happen when commvault tries to mount storage back to one host, but your array mounts it to a group instead, and all hosts see it. Then we dismount and destroy the snap clone and the other hosts freak out. If this is the case, you can try the nClusterMount key:

https://documentation.commvault.com/2022e/expert/36574_using_esx_server_for_snapshot_mount.html

Userlevel 4
Badge +11

I figured as much- but I did not want to leave that stone un-turned. I already have the nClusterMount key in use- I will keep digging. THanks Damian, I hope all is well. 

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