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  • 97 Topics
  • 420 Replies

97 Topics

P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
posted in Share Commvault best practices

Commvault Customization

HI Community, i am very interested in your thinking of customization of the following topics and if you do this and on which way you do this at the moment to achieve this goal. Webconsole Command Center  Alerts  Commcell Console GUI  I am very excited about your answers and your experience with this topic.  Cheers Philipp

19
Henke
Byte
1 month ago
B
Byte
bc1410Byte
posted in Share Commvault best practices

getting started with AWS and commvault

We are starting a new project with everything in AWS and planning to use commvault as our backup system via AWS.   So Im still a novice with commvault and Im wondering when deploying the commvault image to an instance is it like everything wrapped up in one instance.?  Such as the commserve, media agent etc…Or do I need to deploy various instances for each.?  Do I need a server for commservr and another one for media agent etc…?  

19
Mike Struening RETIRED
Vaulter
2 years ago
Mike Struening RETIRED
Vaulter
Mike Struening RETIREDVaulter
posted in Share Commvault best practices

Commserve Upgrade - Best Practices

With all of the cool features coming in our Feature Releases, I thought it would be handy to create a list of Best Practices for planning and Performing a Commserve update to a higher Feature Release.There’s definitely a lot of Proactive work that can go into your process that will save you from potential headaches or even nightmare scenarios!Check out the Planning documentation first Plan the Timing out in advance - Make sure any key stakeholders know the CS will be down during this planned upgrade Do you use any type of Commserve Failover?  If so, note the instructions for those differ accordingly. Upgrading Hardware as well?  Review the documentation on Hardware Refreshes. Suspending jobs - Ideally, have no jobs running; though some jobs can be suspended and resumed after others cannot be suspended and must be killed. Check and Double check that you have the Media Downloaded or if you are using the Commserve Software Cache, that it is updated with your required Maintenance Release.

16
Zubair Ahmed Sharief
Vaulter
4 months ago
0
Byte
0ber0nByte
posted in Share Commvault best practices

Question about one of the additional settings

Hi Fellas, Has anyone used the key below, is it safe to use? Will it have a negative impact on the server or the application running on it?I'm thinking of using this because while taking a backup on one of our servers, clbackup and cvfwd processes are using high cpu. Compression+dedupe are on media agent.By using this key, I aim to limit the max CPU usage of these processes, will the correct usage be as follows?https://documentation.commvault.com/additionalsetting/details?name=sSDTHeadMaxCPUUsage  Best Regards.

16
Mike Struening RETIRED
Vaulter
4 months ago
Mike Struening RETIRED
Vaulter
Mike Struening RETIREDVaulter
posted in Share Commvault best practices

What are you currently working on?

Since we launched a few months ago, we’ve had thousands of members sharing their tips and tricks, as well as helping each other out.  Each and every one of you has helped a peer empower themselves through this amazing community.Take a moment to introduce yourself and share what project or challenge you are currently focused on and let us know how we can help.  Let’s use the power of our awesome community to boost each other ever upwards!

15
Mike Struening RETIRED
Vaulter
7 months ago
B
Brg10
posted in Share Commvault best practices

Custom report for endpoint backup

Hello,we are trying to create a custom report for endpoint backup feature, but did not succeed yet. The thing is; Commvault’s existing reports does not have the client name and client owner name in the same report. Reports are server/client centric. But we want to have owner name besides the client name in the same report so that we can understand which user’s backup is ok and which user’s is not. Maybe someone had the same issue before and found a solution? would appreciate to hear opinions and suggestions.  Regards. 

15
Mike Struening RETIRED
Vaulter
1 year ago
Mike Struening RETIRED
Vaulter
Mike Struening RETIREDVaulter
posted in Share Commvault best practices

Home Labs! Show us what you have!

I bet that many of you have some VERY impressive home lab setups….so let’s see them!Share your home lab or home office setup for bragging rights and internet points!

14
S
Byte
7 months ago
0
Byte
0ber0nByte
posted in Share Commvault best practices

Building Custom Report

Hi Fellas,We have a BI server that we use in our own environment. Here we want to make a report on the BI server. This report will show the following information. It will show information such as Client Name, hostname, type of agent installed on it, content, last backup date according to Agent, whether there is Aux Copy, next backup date. Which tables should we read on CommServ DB for this information? Or is there a SQL Query you know about it? Best Regards.

13
Mike Struening RETIRED
Vaulter
7 months ago
christopherlecky
Byte
christopherleckyByte
posted in Share Commvault best practices

What should I use the Java Console or the Web Console? : A rant for users new to CommVault

The web console was created to solve a number of issues imposed by the Java console.It also slots right into the paradigm of web and rest api communication. That said the early console was… bad… like really bad.But over the years it has gotten better and it keeps getting better.So my suggestion for people who are new to commvault is to use the webconsole as it is intended to replace the java gui, the Java GUI has to drag along the all the cruft from the inception of the product, making it so that some things don’t even make any logical sense as presented in the Java GUI, also many new features simply do not get back ported to the java GUI. At one point, the Webconsole was a poor substitute for the Java GUI, but I would strongly suggest that you foster the habit of using the web console. There will always be the graybeards that stick to the old ways, and while there are definite benefits to doing but there are also downsides, the graybeards are often not aware of the new functionality b

11
christopherlecky
Byte
5 months ago
R
Byte
Roman MelekhByte
asked in Share Commvault best practices

NTFS vs REFS for DAS

HelloI am planning to install a new Media Agent with DAS, this one will be Server 2022 and here is my question - should I consider ReFS for data, DDB and Index?Commvault support does not provide any 100% yes\no answer, Commvault documentation has zero information. Thoughts? 

10
Jos Meijer
Commvault Certified Expert
7 months ago
ZachHeise
Byte
ZachHeiseByte
asked in Share Commvault best practices

Best practices for a large linux file server besides File Agent?

Our linux file server is a large VMware VM - 48GB RAM, 8 virtual CPUs that are running on a Intel(R) Xeon(R) Gold 6248R CPU @ 3.00GHz - and it has about 500TB of storage on it, that our linux admin has set up as 12x 60TB (max size) volumes on our SAN, that communicate back to VMware over iSCSI.We get reasonable performance with our linux users using this linux VM for day to day usage, but certain customers and projects are reaching crazy levels of unstructured file storage. We have one customer that has a folder that consumes 16TB of data, across 41 million files. And while that’s our worst offender, the top 5 projects are all pretty similar.We’ve been using the Linux File Agent installed into this VM since starting to use Commvault in 2018. We typically see about 3 hours for an incremental backup to run across this file server, with the majority of time just scanning across the entire volume, and the backup phase running relatively quickly. We run 3x incremental backups per day, at 6a

9
ZachHeise
Byte
23 hours ago
J
Byte
JeremyByte
posted in Share Commvault best practices

Commvault Component outside an Active Directory Domain

Hi,I wanted to check what people’s thoughts were about keeping the Commvault components outside of the Active Directory Domain to reduce the risks of being compromised in case of a security breach, e.g. compromised AD Domain Admin credentials. I’ve had some customers ask me about this and wanted to check with the community.Regards,Jeremy

9
P
Bit
1 year ago
B
Byte
BenjisByte
posted in Share Commvault best practices

Making 'lazy' great again!

Hi folks, I have a question and or rather willing to have a discussion and sharing information about how we can minimize our efforts of clicking. Possibly share scripts that we have developed and help each other out on daily tasks. We all know that Java GUI has a lot of ways to do the same and it also involves a lot of clicking.  For example, I was able to find and adapt qscripts, qoperations and API for quite a few good daily ops in my scripts, automation:Get clients associated to specific Client Group; Get Client Group to which specific server belongs; Add / Remove client from specific Client Group Start / Stop media agents maintenance mode DIP’s operations (enable/disable/remove/add) Commcell activity (Enable/Disable) Finding duplicate clients between our commcells And sure, all of it depends on the level of competence in automating, but Commvault being ‘old dinosaur’ can still be automated a bit. Now, for example I cannot find a way to write a script which switches preffered media

9
C
Vaulter
2 years ago
K
Bit
Krish004Bit
asked in Share Commvault best practices

Need help on creating test case validation document for commvault backup

Hi All , I am in process of creating a test case validation document for commvault backup , could some one please help me if there is a reference document or what points I can include 

9
Mike Struening RETIRED
Vaulter
1 year ago
M
Bit
MSAmlin - Backup TeamBit
asked in Share Commvault best practices

SSO login Issue for Cross Domain

8332  18a0  05/05 11:06:42 ####### GetFromUsersPropDB() - Enter8332  18a0  05/05 11:06:42 ####### GetFromUsersPropDB() - Exit8332  18a0  05/05 11:06:42 ####### ::processAdUser() - Blobsize returned from processSSORequest = [0], dwErr=[0xc000019b]8332  18a0  05/05 11:06:42 ####### ::processAdUser() - Unexpected return code [0xc000019b] from processSSORequest8332  18a0  05/05 11:06:42 ####### ::processAdUser() - error not retrieved from formatMessageA(..)8332  18a0  05/05 11:06:42 ####### EvSecurityMgr::userLogin() - processAdUser returned [-1], "error not retrieved from formatMessageA(..)"8332  18a0  05/05 11:06:42 ####### EvSecurityMgr::userLogin() - Socket [0x0000000000004028]: Database error [-1/].8332  18a0  05/05 11:06:42 ####### ::sendResponse() - FAILED [DataBase Error.]8332  18a0  05/05 11:06:42 ####### handleLoginOperations() -  Encrypted Login Failed.Browser Session Id [1005]8332  6310  05/05 11:06:43 ####### dropConnection() - Socket [0x0000000000004028]: Closing Browser Sess

8
M
Vaulter
10 months ago
J
Bit
JoergBit
asked in Share Commvault best practices

Linux staging Commserve DB:admin password not resetted

We need to stage our customers databases. On CS on windows we use CSrecovery assistant and it it is easy. Staging A Commserve on Linux database I tried the document:https://documentation.commvault.com/2022e/expert/142005_staging_commserve_database_on_another_commserve_linux_host.htmlThe staging works as described with one exception, admin password was not resetted. That means I cannot open commcell consoleCSrecoveryassistant.log shows “skipping admin password update as per registry hook”I setup a standard commserve installation on Linux with no modification in registryWhat am I doing wrong.Can you help? 

8
Mike Struening RETIRED
Vaulter
4 months ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in Share Commvault best practices

VMware Cloud Director plug-in experiences

Hi,We are in the proces of designing an environment based on VMware VCF with VMware Cloud Director. Customers will consume VMware services and others via Cloud Director hence we are thinking to use the Cloud Director from Commvault as well. Unfortunately I do not have a lab available right now to test it out but was looking for some screenshots/videos to get a better impression on the UX and its capabilities.Competition delivers Cloud Director nowadays based on the extension framework that was introduced some time ago, but I cannot get from the documentation if Commvault is using the same framework. VMware itself states they have an extension that is build by them, not by Commvault is that correct?C o h e s i ty R u b r i k Also curious to hear experience from other Cloud Director customers. We b.t.w. do have experience with the vCenter plugin which is also very disappointing. 

7
Onno van den Berg
Commvault Certified Expert
1 year ago
D
Byte
drPhilByte
asked in Share Commvault best practices

Deploy Standby CommServe Server

Hi there! Could you please address me to the right procedure how to deploy Standby CommServe Server? I have found this page  (https://documentation.commvault.com/11.24/essential/128066_deploying_standby_commserve_server.html), however we have no HyperScale Appliance it is just ordinary Commserve Server So, if I want to deploy Standby CommServe as DR site in case of speed failover, should I deploy the Standby CommServe as written there (https://documentation.commvault.com/11.24/essential/106129_installing_standby_commserve_host.html) In general, is deploying of the Standby CommServe host time consuming process or is it more intuitive task?

7
Mike Struening RETIRED
Vaulter
1 year ago
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Share Commvault best practices

Recover a CSDB to a higher level version?

Hi guys, I’m planning an upgrade and move of an Commserver version 11.20 on Windows Server 2012 R2 to a new server on Windows 2019 installed with Commserve 11.28 2022E to get the MSSQL upgraded as well. I will use DR Assistant Tool as I usually do and as far as I can see in docs this should work according to this statement…“Verify that the destination CommServe host installed with the same (or higher) service pack and hotfix pack as the database that is available in the DR backup that you plan to restore.”  Has anyone done a similar upgrade/move between versions? Regards,Patrik 

7
P
Commvault Certified Expert
6 months ago
S
Byte
Sandy11Byte
asked in Share Commvault best practices

Slow performance of Intellisnap VM backup with NetApp

Hello, We are getting slow throughput for VMware backups using intellisnap. Around 150 gb per hour with 5 readers.Data store is on NetApp and VSA/Media agent is VM.It is currently using NBD transport mode.Can hotadd or another transport mode be used and will that be faster? Is there any other best practice? 

7
Onno van den Berg
Commvault Certified Expert
8 months ago
J
Byte
Jean-PaulByte
asked in Share Commvault best practices

How to backup NFS export?

Hello, What is the best way to backup NFS export presented by EMC VNX Storage ?

7
J
Byte
7 months ago
M
Bit
MSAmlin - Backup TeamBit
posted in Share Commvault best practices

Event viewer logs

HI Matt,  Sorry for the delay.  We are getting below errors in Client Machine while attempting SSO.  Can anyone please help me on this we are facing this issue from long time.

7
Mike Struening RETIRED
Vaulter
7 months ago
Alireza B
Vaulter
Alireza BVaulter
posted in Share Commvault best practices

Performance improvement with "Optimized For Concurrent LAN Backups" option and data port usage

Optimized For concurrent LAN backups is an option in media agent properties that helps to optimize the Operating System resources on Media Agent machine. It's recommended to enable this where there are multiple clients backing up to media agent.While enabling "Optimize for..." option is generally recommended, performance wise and when there are firewall rules in place, we need to consider the type of firewall rules in place. Generally speaking adding CVD port number (8400) as additional data port on the Media agent firewall rules is recommended for performance improvements. Additional ports are not needed on the client side here. System will only use the CVD port (default 8400) on the MA side as additional port so adding other ports on the MA won't help! Please note with CVD port in additional data ports, Client will transfer the data directly to MA on CVD port bypassing the firewall tunnel and it’s protocol.

6
Emils
Vaulter
2 years ago
MMoret
Commvault Certified Expert
MMoretCommvault Certified Expert
posted in Share Commvault best practices

Data missing in O365 backup - Solution is in-place but not documented and communicated

When a Teams chat is started it automatically creates a Exchange group mailbox, an OneDrive account for that same group mailbox and a SharePoint site for that Teams chat. All conversations are put in the Exchange group mailbox and up until October 2020 they could be found under the folder Conversation History\Team Chat. Now here comes the fun part, starting October Microsoft changed something in how they save the chats and they moved the chats to a new folder named ~TeamsMessagesData.During the roll-out of a M365 customer we encountered that the teams chats were not being backupped past September 2020 and as I could not find any issue with the back-up nor any configuration issues we opened a case with Commvault to research the issue. Big was our surprise as in the first reaction from the Commvault engineer I received the answer to my question, namely a hidden additional setting which would enabled the back-up of the new Teams chat folder, being:IncludeTeamsMessagesDataLocation =  HKLM\

5
P
Commvault Certified Expert
2 years ago
pmorales
Bit
pmoralesBit
posted in Share Commvault best practices

The help of custom filters

Hello everyone,I am writing this post to talk about one of the options that has given me the most help in day-to-day administration:The job controller filtersWhen every day there are a multitude of recurring jobs from different agents, policies and clients running at all hours, it is good to have the ones we need to review located at all times. To do this, we can create custom filters by distinguishing between agents, libraries, policies, etc. Just by clicking the + button at the right on the Job Controller tab. These are some examples of what can be doneI think this option is better than the search bar as it saves you time when doing the same filters all days in the morning review. With a few clicks, you have at a glance the jobs that are Pending / Queued / Waiting, those that are using the tape library, AuxiliaryCopies and BackupCopies, etc, etc. What do you think about this option? Do you know any other tips to help with daily administration? Cheers!   

5
Mike Struening RETIRED
Vaulter
2 years ago

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