Hello everyone,
We are running Commvault 11.28.72.
Now we want to upgrade to 2023E.
I'm trying to download the software via Commcell Console:
Tools tab, Add/Remove Software > Download Software
The download starts and then changes to pending with the following error:
If I try to download 11.30 the same thing happens.
When I upgraded the commcell console from 11.24 to 11.28 it al worked great.
Anyone an idea of what to do?
+11
Hello
Is internet enabled on your commserve? In order to download software, from the commserve, you should able to access cloud.commvault.com via internet.
For more information, please refer: https://documentation.commvault.com/2023e/expert/2705_downloading_commvault_software_using_commcell_console.html
Best,
Rajiv Singal
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