Has anyone seen the error below? I just created a new Storage Policy , associated it to the client and did the test and it is returning the following error:
Best answer by Mike Struening RETIRED
View originalHas anyone seen the error below? I just created a new Storage Policy , associated it to the client and did the test and it is returning the following error:
Best answer by Mike Struening RETIRED
View originalCan you open a support case and share the incident number here?
Thanks!
Unable to communicate with the remote machine [ip -media] to start the Data Pipe. Please check the network connectivity between the local machine and the remote machine and verify this product's Communications Service is running on the remote machine, Error [Connection failed on mantis3 with these errors: 1) No direct tunnel to ip-media; 2) Timed out waiting to be patched through a tunnel].
Unable to communicate with the remote machine [ip -media] to start the Data Pipe. Please check the network connectivity between the local machine and the remote machine and verify this product's Communications Service is running on the remote machine, Error [Connection failed on mantis3 with these errors: 1) No direct tunnel to ip-media; 2) Timed out waiting to be patched through a tunnel].
it won’t let you at the media agent level, BUT if you have a file system installed on it you can change it at the file system level and that will be reflected on the media agent.
how can i change media hostname to IP?
If you ping it does the name resolve to an IP? This is a Windows name resolution error.
Description: Unable to communicate with the remote machine [media-agent-name] to start the Data Pipe. Please check the network connectivity between the local machine and the remote machine and verify this product's Communications Service is running on the remote machine, Error [Unable to resolve remote host media-agent-name to any IP family: 0xFFFFFFFE:{CQiIPAddr::GetAllByName(217)/ErrNo.-2.(Unknown error 18446744073709551614)}].
what is crossed out is just the name of the media agent
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