I’ m trying to use Bare Metal Recovery. When we open the Desktop with a 1-Touch iso, it stays in the "Installing software onto the RAM drive" stage. Although we tried several times on 2 different Desktops, it remains at the same stage. We waited about 24 hours. Any chance of seeing the log files, or any idea?
Best answer by Sebastien Merluzzi
It could be a network issue. Any Firewall, is the Client using a Firewall Proxy?
Can you press F6 (cmd) before it starts installing and try to ping the Commserver?
You can check link below for help:
Step 3: Verify the Log Files on the Client
To open the command prompt, press the F6 key on the keyboard.
To open the Explorer, press the F7 key on the keyboard.
Verify logs at the following locations:
Check cvd.log and install.log