I'm trying to backup a Mysql instance on a linux machine but for some reason I cannot submit the changed username for the backup.
I’ve installed mysql agent on the linux machine but I need to change the SA username as its different from the agent install user.
I’ve gone to Client computers » client name » MySQL » right click on mysql instance » properties » accounts » change » input my username and password » OK.
My issue is that I cant click on the second ‘OK’,its just does nothing.
Thanks in advance
Best answer by Chris Hollis
I just reviewed the case notes and found the findings/solution was:
- Going through the MySQL prerequisites, it seems we were missing the "Log Data Directory" that needed to be filled.
- We filled that in and tried again with the root SA user and it worked this time.
Were you happy with these findings?
I personally think a prompt to inform you that the directory needed to be specified would have been helpful here so I checked internally and was informed the command center console steps https://documentation.commvault.com/11.24/essential/109837_adding_mysql_database_instance.html were much more intuitive and would not have this issue.
Please let me know what you think.