End User access to Exchange Shared Mailbox through Web Console

  • 15 September 2021
  • 5 replies

Badge +3

End Users are allowed to access their own mailbox through Web Console.

Is there a way to allow them access to the Shared Mailboxes they have access to?

5 replies

Userlevel 6
Badge +13

Hi @Zoltan 

Thanks for the question!

Please take a look at Viewing Mail Messages in Delegated Mailboxes:

Before You Begin

If you cannot see delegated mailboxes in the Web Console, ask your administrator to configure collecting delegated mailboxes.




Badge +3

@Stuart Painter In the docs, Exchange (Classic) is mentioned. Does it work for Office365, too?

Userlevel 7
Badge +19

@Zoltan , the first link @Stuart Painter shared is for Office 365:


Badge +3

Hi Mike,


True, except that the configuration link points to “Exchange Agent”:

Just wanted to confirm that it is correct. :)


Will go ahead and configure it.


Thank you,


Userlevel 7
Badge +19

Better safe than sorry!  Keep us posted :sunglasses: