We want up from sp 17 to 20.
At the very beginning of the procedure we ran into the problem of communication between nodes.
Here are the screenshots:
Please review the instructions I sent you for the case ending in -283 you have open with support
You are indeed using remote caches but the configuration is not correct, this is causing issues with the updates being applied on the Commserve and other instances
@Bill A in configuration we don t use remote cache
Thanks @Mike Struening , @Bill A
I don’t now how to do that - disable remote cache and active nodes and upgrade again?
This does look like the issue in your other incident is coming into play here.
Can you disable the Remote Cache on the Active Nodes then do a download and install job to the Commserve.
If this does not help, let us know.
Hey @kszaf ! I noticed in the dev update regarding your other thread’s incident that there was something regarding your Remote Cache. That MAY be at play here, though I’m going to tag in some of our internal folks.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.