Can someone help me with this error:
Failed to install Base Package. Failed to access remote registrySource: commvault, Process: DistributeSoftware
Error code was 68:182
I want to install CV agent on new Windows server 2019 from our CV console. I read that I need to allow WMI users right access (its standard Admin user account with full rights), even I added our domain admin on WMI access list - SAME ERROR
Then I read I need to start Remote Registry service - its started and SAME ERROR
Then I disabled Firewall and that machine - SAME ERROR
What can be a problem?
Best answer by Peanut
There may be security policies in place that are not allowing access further down the registry. I have seen many customers who have group policy in place to block access to certain registry keys. I tested this on my own machine and attached to the registry of one of my colleagues PC’s. I can see HKEY_LOCAL_MACHINE however I can not expand out to where I would need to write the registry. Make sure you can expand the key and see the software key and if access further down is available.