commvault.com commvault.com
  • EN

Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,650 Topics
  • 20,394 Replies

4650 Topics

A
Artem Veselov
asked in Self-Hosted Q&A

Media Agent goes offline after present LUNs with VMFS datastores

Hello,We want to make Hardware Refresh for Media Agent.After install new Media Agent on new server with Windows Server 2019 Standard everything goes well. In CommServe MA is ready.After add LUNs from disk storage for bakups still everything goes well.But after add LUNs from other disk storage with VMFS datastores, MA goes offline in CommServe with offline reason:"The MediaAgent if offline is initialising and refreshing the device information"And this state cannot be repaired with:- reboot system and services- repair software- delete LUNs with VMFS datastores and after that all of aboveOnly after deleteed LUNs with VMFS datastores, full delete MA and new installation, MA gone ready.But if we again adding LUNs with VMFS datastores, MA goes offline again. (on that step we found where MA goes offline)Adding LUNs VMFS datastores with rules described:https://documentation.commvault.com/v11/expert/best_practices_for_virtual_server_agent_with_vmware.html- automount disable- LUNs present with R

1
Damian Andre
Vaulter
21 minutes ago
ApK
Byte
ApKByte
asked in Self-Hosted Q&A

Vmware NBD restore speeds - What do you get.

Hi all. I’m curious to know what speed others see when doing a Vmware NBD restore.Hardware, configuration ect. is not important, just want to know the speed, as I do not know if my restore speed is fast or slow.I get around 450Gb/h when restoring a single server via NBD. What do you get? Thanks-Anders

3
Damian Andre
Vaulter
27 minutes ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

Query to get Retain Until date of any client

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

0
R
Byte
2 hours ago
E
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

Creating Secondary Copies for Plans, via CommCell Console

Are there any issues with creating a Secondary Copy for a Plan via the CommCell Console, with the intent of promoting that copy to Primary?For whatever reason, the Plan isn’t correctly listed within Command Center, and as such I am concerned about causing further issues if attempting the change via Command Center. Plans are terrible.

3
G
Vaulter
3 hours ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

oracle backup in command center and commcell browser

 Hello can I find this option in the command center in the plan option ?I mean to the advanced option in the second picture from the commcell console thanks!

2
A
Byte
6 hours ago
F
Bit
FQueiroloCeibalBit
asked in Self-Hosted Q&A

VirtualizeMe - failed to partition/format disks

Hi,I have been testing de VirtualizeMe function and I have a problem with a system with a “peculiar” disk design.This system has a LVM partition spanning over 6 disks (I know, right?) and I get an error at the format disk step.Anything in particular where this couldn’t work? 

1
S
Vaulter
7 hours ago
S
Byte
Sergio VByte
asked in Self-Hosted Q&A

Azure Kubernetes Service Licensing

Hello, Quick question - Is Azure Kubernetes Service (AKS) licensed per VM just like normal on-prem Kubernetes? Could it also be licensed per TB?Thanks in advance! Sergio

1
G
Vaulter
21 hours ago
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A

Unusual job activity alerts after upgrading to 11.34.20

The evening of Friday April 6, I upgraded my CommVault installation from 11.32.38 to 11.34.20. Following the upgrade (which required reboots of almost all the client computers), the Friday evening backups seems to be running normally.  When I returned to work on Monday morning I have roughly 300 Alert emails regarding “unusual job activity” on various servers.  Weirdly, some of the alerts say zero files have been changed:Anomaly NotificationAn unusual job activity was detected in Job [751258], type [Root Size Change]. Details: Unusual number of file operations in client [INF-SQLP104] - created files: [0], deleted files: [0], modified files: [0], root size change of [0.00] GBDoes anyone know what the problem is and how to stop all this spam? Is there a way to turn off these notifications?ThanksKen

16
Ken_H
Byte
22 hours ago
M
Melshawy
asked in Self-Hosted Q&A

Dashboard tiles

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

1
R
Vaulter
1 day ago
D
Byte
dcvadminByte
asked in Self-Hosted Q&A

how to pickup a specific backup job via REST / PowerShell for Backup Copy

Hello everyone,I am currently facing a problem:Backup for a large CIFS volume (> 50 TB! on NetApp) should run as follows:1. backup as incremental via SnapShot on productive filer several times a day2. transfer the SnapShots via snapvault to a backup NetApp via snapvault (aux copy)so far no problem ... then:3. backup of the last incremental SnapShot of the week from the backup Netapp to S3 (with DDB) and then synthetic full to get a new full again.-> This is possible in principle as the backup is incremental but a snapshot always contains everything. This means that only the diff of this last snapshot to the last synthetic full has to be backed up and this is only approx. 2 - 3 TB per week.4. once a quarter backup of the last (synthetic) full from S3 to tape (regulation) … no problem as well Unfortunately, Backup Copy ignores all incremental backups wif I use selection rules (even with “Apply selection rule for snap jobs” selected). I can either specify "all backups" here, but the

1
D
Byte
1 day ago
Z
Bit
Zastrogins SergeiBit
asked in Self-Hosted Q&A

problem of restoring the exchange mailbox archive

Good afternoon!Could you help me with the problem of restoring the exchange mailbox archiveError Code: https://[14:139Description: Browse failed during searching for results in the index.

4
S
Vaulter
1 day ago
T
Byte
tonytonyByte
asked in Self-Hosted Q&A

How to restore PostgreSQL Cluster from FSBasedBackupSet

Hello,We are running commvault 11.28.52 and currently testing the PostgtreSQL Agent. In our testing environment, we have two PostgreSQL 12 Servers running as a cluster with one Primary active server and one standby server. The servers are Linux-based VMs.We are performing backups and restores from the primary server. However, every time we restore the DB from the FSBasedBackupSet, the replication between the nodes stops working. What are the Best Practices for FsBased cluster restore and how to perform restore correctly from this backupset?

1
Meera
Vaulter
1 day ago
M
Bit
MenteeBit
asked in Self-Hosted Q&A

Question on License capacity

Hi Team,Recently we had multiple clients because of which license was over utilized to 130%. so, I disabled the clients for which backup isn’t required and now the license utilization is at 92% but I still see the below error.“The system is over the licensed capacity/usage. Data management jobs will not run.Please contact your software provider to purchase additional capacity/usage licenses.Click the link for details on how to address over-capacity or over-usage situations.”Could you please suggest if I need to worry because it says Data Management jobs will not run.

1
J
Vaulter
1 day ago
T
Byte
Thava_91Byte
posted in Self-Hosted Q&A

Custom Report or existing

Is there a single report that provides the following details: Backup type, backup content, storage policies, retention, schedules, and the size of the full backup?

4
J
Vaulter
1 day ago
K
Bit
Kumar DevarajBit
asked in Self-Hosted Q&A

can we restore ACLs only from VM level backup

Hi team, I am trying to restore ACLs only for one of the folder from VMware backup. is that possible with VM backup. We have configured VM level backup for the server, dont have File system backup Please suggest

1
MichaelCapon
Vaulter
1 day ago
Michael Woodward
Commvault Certified Expert
Michael WoodwardCommvault Certified Expert
asked in Self-Hosted Q&A

SharePoint Online API Permission incomplete

I have a customer protecting M365 with Commvault.  The Azure apps for SharePoint online are showing the following status issues: Checking the application permission these permissions are granted via the Graph API as below:  When I look at our Metallic tenancy the SharePoint Online App permissions have two additional permissions granted:Documentation for both on-premises & cloud doesn’t mention the SharePoint API permissions, but are these are what is required to clear the error in the app configuration? API permissions listed for cloud: https://docs.metallic.io/metallic/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html On premises: https://documentation.commvault.com/2023e/essential/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html 

10
J
Byte
1 day ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Sharepoint (v2) backup seemingly running fine, but all azure apps give permission errors.

The jobs are seemingly still running fine without any failed items.I restarted the services on the access node, also tried verifying in another browser. Maybe it could be a problem with browser cache, but no.Discovery and index timestamps are up to date.Running 11.32.23Any comments on this? What should be done? Can I trust the backup?

3
Michael Woodward
Commvault Certified Expert
1 day ago
B
BillyBoo
asked in Self-Hosted Q&A

PostgreSql block level backup media agent error

disks are set to lvm on my postgre server.When I want to take native block level backup I keep getting errorerror code: 32:392 media agent not installed   

7
Sunil
Vaulter
1 day ago
J
Byte
jparaujoByte
asked in Self-Hosted Q&A

data aging admin job, How can I see the quantity of space free released after this job completed

In data aging admin job, How can I see the quantity of space free released after this job completed.  I can see on SO level in media agent, I would expect to see some information about amount of space released clicking in detail of job but nothing is showed. Is there way to get this type of granular information?   

4
N
Vaulter
1 day ago
Juergen
Byte
JuergenByte
asked in Self-Hosted Q&A

1-touch recovery and virtualize me Linux Roadmap

Hello,this is nearly the same question which I had some month ago, now I asking for support on RedHat 9.X.Redhat 9.x is long time released and moved more and more in our production environemnt, we need support for 1-touch recovery and virtualize me.regards Juergen

7
Juergen
Byte
2 days ago
E
Byte
Egor SkepkoByte
asked in Self-Hosted Q&A

FS Agent taking to long

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell.  Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time.  The amount of files is not really changed

16
E
Byte
2 days ago
Y
Byte
yuneoByte
asked in Self-Hosted Q&A

How to change Authentication method for local user

Hi ,I am doing some tests and create a new role and new local, but this local user is using SMAL Authentication method, I want to use local authentication, but I can not find a place to change it?Commvault version: v11.34.15 

3
Y
Byte
2 days ago
DaysAndCycles
Byte
DaysAndCycles
asked in Self-Hosted Q&A

Mix and Match Linux/Windows Media Agents?

Getting ready to deploy Commvault Media Agents to AWS EC2 instances.   A pair of Media Agents should do the job.     We have several sets of Windows or RedHat Media Agents in our environment.   Going with a pair of Windows Media Agents would require us to have a File Recovery Enabler for Linux VM, too.   Going with a pair of Linux Media Agents might require us to deploy a Windows proxy/access node VM.   Are we able to roll out a mixed pair of Media Agents, instead?     One Windows Media Agent, One Linux Media Agent.   Same global DDB.   I can’t find anything on it.  Curious to hear thoughts.   Thanks!   

3
DaysAndCycles
Byte
4 days ago
S
Byte
Spartan9Byte
asked in Self-Hosted Q&A

Question regarding Laptop Migration Assistant

Hello Team , We use Commvault for our Laptop environment and have around 40K laptops . Every year there will be active Laptop/OS upgrades . Looking for solution which help to migrate the laptops with all the user settings . Please share thoughts about Migration assistant . Thanks.

2
S
Byte
4 days ago
ApK
Byte
ApKByte
asked in Self-Hosted Q&A

What is [AllocBuf Speed] in the cvd.log

Hi All. I’m doing some troubleshooting around restore speeds that are slow.I’m wondering what the [AllocBuf Speed] is covering in the cvd.log? Below is copied from the cvd.log6457 7993 04/18 12:17:13 19188780 [FSRESTHEAD ] 18-# Stats: [AllocBuf Speed] Curr Avg [1754.47] MB/Sec, Bytes [54561966768]; Total Avg [184.61] MB/Sec, Bytes [1039473982296] And a side question.The [Head Network] and the [Tail Network], is that covering the network transfer speed? Below is copied from the cvd.log16457 7993 04/18 12:17:13 19188780 Name [Head Network], Start Delay [549207.38 s], Avg [34.60 ms], Procsng Time [6421.69 s], Avg [404.62 us], Bytes [590.01 GB], Speed [94.08 MB/s], Samples [15870867] RCId [38] 9072  d40   04/18 12:17:13 19188780 Name [Tail Network], Start Delay [1202698.70 s], Avg [75.78 ms], Procsng Time [6708.37 s], Avg [422.68 us], Bytes [590.01 GB], Speed [90.06 MB/s], Samples [15870867] RCId [38] Appreciate if anyone could enlighten me. Regards-Anders

3
ApK
Byte
4 days ago

Badge winners

  • Contributor 1
    CV_GKhas earned the badge Contributor 1
  • Contributor 25
    GnanaPrakasamhas earned the badge Contributor 25
  • Topic Starter 1
    CV_USERhas earned the badge Topic Starter 1
  • Topic Starter 1
    LeoLamhas earned the badge Topic Starter 1
  • Contributor 1
    SAGAR UPPALhas earned the badge Contributor 1
Show all badges
Terms & ConditionsCookie settings