My CommVault cloud media agent is offline. Is there a problem with the CV cloud services? I’m in Canada if that makes any difference.
Best answer by Ken_H
Just to wrap this up: The problem was related to authentication to the CommVault Metallic cloud service. CommVault support ran a couple of commands that were beyond end-user knowledge to fix the problem plus we upgraded from 11.21.20 to 11.21.27 as there’s a fix that prevents this problem from reoccurring.
Thanks for the support.