MSP question: Exporting O365 data at exit customer

Hi Folkaiser,

yes, that is exactly what i mean. If a customer wants to switch from MSP as example then a PST export not a suitable solution. Because what you mention this is indeed a lot of work.

@Mike Struening Great, please let us know..

@Mike Struening if you read the documentation yourself than you already see that the suggested method of exporting to PST comes with a lot of pitfalls, one of them for example is the limit of 25GB.

Now imagine you are facilitating the backup and recovery service for a customer with 5000 users,m than running a mass PST export is an intensive and lengthy task. A possible clean exit strategy is something that is on the top of the mind for a lot of customers these days, so having the ability to leverage a CCM export method would definitely be a very big plus and could potentially be a key selling point for customers to use Metallic as well. Imagine the ability for customer to move their O365 backups to Metallic of from Metallic back to on-premise. Sure you will need access to the storage as well but using cloud storage here definitely helps and not to forget the customer will remain a Commvault customer ;-)

@Onno van den Berg Hope all is well. Your point is very valid on migrating the data from on-premise to metallic, it should be smooth and include all relevant metadata. We were looking into this. We will take your idea into consideration as well. We will have enhancement requests to consider for the future roadmap. 

@M Scheepers  - Are you currently looking to migrate on-premise data into metallic or more for future consideration? 

Thanks

Param