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Unable to change physical path on the Command Center

  • 24 November 2021
  • 12 replies
  • 62 views

Userlevel 2
Badge +9

Hi Fellas,

I’ m unable to change physical path DB files separately for the MSSQL Restore on the Command Center which I’ m logged in to “admin”. Anyone has know any idea or suggestions over here?

Thanks.

 

 

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Best answer by Mike Struening RETIRED 14 April 2022, 23:38

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12 replies

Userlevel 6
Badge +13

Do you run into the same issue when using the console as opposed to the command center? 

Userlevel 2
Badge +9

I can change it in the console, it's only in Command Center.

Userlevel 7
Badge +15

Hi @0ber0n 

Please would you raise a support case so that we can stage your database and look into this in a little more detail?

If you would private message me the case number, I will track internally from support and then update here for the Community with the outcome.

Thanks,

Stuart

Userlevel 7
Badge +23

@0ber0n , following up to see if you were able to open a support case for this issue (and if so, if you could share the case number).

Thanks!

Userlevel 7
Badge +23

@0ber0n , hope all is well!

Following up to see if you were able to open a support case for this issue (and if so, if you could share the case number).

Thanks!

Userlevel 2
Badge +9

@0ber0n , hope all is well!

Following up to see if you were able to open a support case for this issue (and if so, if you could share the case number).

Thanks!

 

Hi Mike,

Sorry for late response, I couldn’t open a case yet but I will ASAP :)

Best Regards.

Userlevel 7
Badge +23

Thanks, @0ber0n !

Userlevel 7
Badge +23

Hey @0ber0n , hope all is well!

I know you’re busy, so consider this a gentle follow up :sunglasses:

Any chance you got this working?

Badge

Is your Feature Release up-to-date with the newest Maintenance Release?

Userlevel 2
Badge +9

Hey @0ber0n , hope all is well!

I know you’re busy, so consider this a gentle follow up :sunglasses:

Any chance you got this working?

Hi Mike, finally I have to chance to open a case: 220315-402

Userlevel 7
Badge +23

You’re awesome, thanks for the follow up!!!

Userlevel 7
Badge +23

Sharing case solution:

Finding Details:

Customer wants to be able to specify the file path for each DB files being restored via command center just like how they can do so in the GUI.

Solution:

Informed the customer that this ability isn't included in command center until FR25 or higher. Customer confirmed closure of this case.

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