We want to upgrade SP16 to SP20 in a Multi tenant environment. We have about 10 customers and cannot upgrade the clients the same day.
We want to upgrade the Commserve, media agents and the Network proxies. Does anyone have experience with this setup?
I am afraid after upgrading the Commserve to lose connection to the Media agent on Customer site.
Thanks in advance
Best answer by sbhatia
Welcome to the Community.
I'll suggest ensuring you upgrade the CS and MA on the same day. You can then perform the client upgrades as and when you go.
You can create an individual client group for individual customers (considering you have multiple servers/laptops) and then based on the downtime you can push updates on that client group/s.
The only thing to keep in mind is the Services will get restarted, so you do need the downtime as the communication will be lost during the upgrade but will auto come up. No Manual intervention would be needed.