user authentication in workflow

Hi @katman 

Thank you for the question and welcome to the Community!

You’re correct in that the Workflow engine will send emails directly to the SMTP server, but there is no mechanism for you to provide user credentials if your SMTP server requires authentication.

So, the way around this is to use an Additional Setting to instead have the Workflow engine send emails via the Commserve, where the SMTP configuration with user authentication is used instead.

Additional Setting: sendWorkflowEmailsViaCommserver

This setting doesn’t need a services restart, the next execution of your workflow will send email messages via the Commserve instead of directly to SMTP server.

Thanks,

Stuart