Why am I receiving the error “18:165 Oracle Database is down. Current Database status = SHUTDOWN’ during my Oracle backups?

  • 30 December 2020
  • 1 reply

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My Oracle backups are failing, I need to determine why.


Best answer by Emils 31 December 2020, 00:43

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Hi @bcolyer 

Oracle backups can fail due to a number of reasons.

This particular error indicates, the backup fails because it detects that the database is offline. Here are some things to check: 

  1. Check that the Oracle database in the backup content is online 

  1. Check with your DBA to confirm database status 

  1. Confirm network connectivity is active and consistent 

  1. Run a Check Readiness to the Client 

  1. Confirm the Required Ports are open 

Once the database is online and/or network connectivity is established, resume the backup. 

If that answers your question, feel free to mark this post as the correct answer.