Any thoughts or questions about Virtualization? Post them here!
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ERROR CODE [91:139]: Unable to connect to virtual machine host
Recently updated credentials password and now getting intermittent backup job failures. Failure reason: error code 91:139 Unable to connect to virtual machine host. Cannot complete login due to an incorrect user name or password.] Source: sdcvcsa01, Process: vsdiscovery ; I have verified the AD password and validated it again across the virtual machine credentials. Also, verified that m y AD password is not changing or account being locked out anywhere else.
Error Code 91:30 - Unable to open the disk(s) for Virtual Machine [VM]
Dear Commvault Communityi have a failed backup Job for vmware backup. here is for the error description Error Code 91:30 - Unable to open the disk(s) for Virtual Machine [VM]. Please ensure that the proxy is able to communicate with the ESX host and resolve the ESX host address. Also verify that the disks types configured to the virtual machine are supported. i`ve allready change all transport mode, from auto, san, nbd, sslnbd. but it still failed. anyone has solved this problem before? Thank you
CBT mode issue
I’m getting the error message when making a backup of a Windows VM “Failed to enable changed block tracking [Change tracking cannot be enabled when snapshots are present]”I cannot delete this old snapshot because I need this version of the VM. Do you know any way to make backups of the VM without snapshot so I can use here “Changed Block Tracking” again?
Error creating virtual machine snapshot. Error Code: [19:857]
I’m trying to backup a virtual server but I got the following error.Error Code: [19:857]Description: Error creating virtual machine snapshot. The operation is not allowed in the current state of the host. Snapshot creation attempt took [00:00:01] Check readiness show no Issue.The error in vsbkp.log:NOTE: all other virtual server backups work fine
VSA Backup failure with error Failed to ReadCurrVmdkFile (W32.774)]
Hi team, Any one of you see the below error during VSA backup and have any fix to resolve it.Error Code: [91:113]Description: Unable to read the disk [[xxx-xxx-vsan] 14a57660-80d1-fa35-41cc-246e96388498/abn-xxx.xxxx_4.vmdk] for virtual machine [xxx-xxx] on Host [yyyyy]. [One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774), Failed to ReadCurrVmdkFile (W32.774)]Source: zzzz, Process: vsbkp Thanks
VSA proxy installation procedure
Hi all, my task is to deploy multiple VSA proxies. Since I do this for the first time I can not really imagine all caveats and pitfalls that can be hidden.The right procedure should be:install Windows or Linux machine (physical or virtual) install VSA module during Commvault package installation (also specify Commserve server during installation) be sure that required ports are open on the newly created VSA proxyThere is a cuple of questions what to do next:is it necessary to create any Vcenter permissions/roles (as per video https://kb.commvault.com/article/63239 )? how to enable using this newly created VSA proxy? Any contributions will be much appreciated!
Getting Disk consolidation error & Unable to access file since it is locked Virtual disk file that is attached to virtual machine.
The virtual machine reports that it has virtual disks that need consolidation and this could not be performed automatically. In order to prevent a further buildup of delta disks and possible stability issues with the virtual machine, further backups of this virtual machine will not be performed until this condition is corrected. Please check if there are any locks on the virtual disks or if the disks are still attached to a backup proxy. Unable to access file since it is locked Virtual disk file that is attached to virtual machine.
Virtual Agent - Guest Files and Folders error
Hi,we use Commvault 11.20 and i try to restore Guest files and folders from my Windows VMs.We use vSphere 7.x.I get this error when i try to browse to a Windows VM:Browse failed due to error while mounting virtual machine: Internal error during Pseudomount of Guest disks.Any idea?In my other Agent with another vCenter it works fine.Thanks and regardsDennis
Restore speed vmware
Hi All. I am having issues with restore speed when restoring a vmware server. When a restore is done where “vCenter Client” is set to the vcenter, restore speeds are slow.When a restore is done where “vCenter Client” is set directly to the ESXI host and the vcenter is bypassed, we see a factor 4 in restore speeds. Anyone who can explain this behavior? I thought that the vcenter was only used for control data and not data movement. Regards-Anders
Transport Mode -> SAN
Hi,we use Commvault Simpana 11.20.36 and we have two Virtual Agents to backup our vSphere VMs.On the first enviroment the transport mode for VMWARE is set to auto.In the reports i can see that the transport mode for backup handles out SAN, the other enviroment only NBD.https://documentation.commvault.com/commvault/v11/article?p=32037.htmWhat can be the reason that the one environment does not save in san mode?Could it be a reason that in san zoning the esxi hosts of each cluster cannot see the media agent?RegardsDennis
re-register client agent with commserve
Hello,We are backing up VMWare VMs using image level backup. These VM have client file system iDA installed to backup NFS and RDM LUNs which are mapped to VMs.We have performed the restore of one of the VM in test environment with different name, to restore the files & folders into the RDM LUN we want to register the client agent with the Commserve with new hostname without re-installing the agent.Is there a way to achieve this?PS: We are not using IntelliSnap feature.
Can't backup some vmware subclients
Hi,I Can't backup some vmware subclientsGetting this error message: Error Code: [91:139]Description: Unable to connect to virtual machine host [10.11.25.110] as user [Administrator@Vsphere.local]. [Unable to connect to the remote server]Source: ilbevcvma03, Process: vsdiscoveryActions I've done:Restarted services on the proxies Verified the username Verified that I can browse the content No closed ports (902 & 443 ports are open)Log files attached
Duplicate Client Computers
I've had multiple instances of duplicate client computers showing in the Comcell Console when using an In-Guest agent and then later including the VM for backup. Whilst I know (and have successfully) merged clients to remove the duplicates i would like to understand how Commvault decides when a discovered VM is the same as a client that is already discovered/configured for backup in a different way (ie with an installed agent in the guest).Thanks in advance.
Live Browse for Windows VMs failed with error code -6
Hi, We have 2 Windows Commvault Servers.Previously, none of them could do a LiveBrowse for Windows VMs during a Guest Files and Folders restore task. After we put Commvault exclusion on our anti-virus (SentinelOne), and turned off Firewalls on them, the LiveBrowse is now working on Windows Commvault Server No.1, but still not working on the Windows Commvault Server No.2 which always fails with LiveBrowse error code -6, failed to initialize VM disks. The 2 Servers are very similar except thatThe No. 1 uses local disks as disk library, whereas No. 1 uses a NAS as disk library. The No. 1 Commvault is 11.20, whereas No. 2 Commvault version is 11.14Just to see if the NAS is the issue for No. 2, I’ve setup a local drive as disk library for a test backup, followed by a LiveBrowse restore, but failed again with the same error message. I’ve logged a case with Commvault support, but the engineer couldn’t figure out why either so he has decided to escalate the case, however, I was told to upgrade
HyperV backup did not delete/merge checkpoint disk after completion.
Hi,My customer having issue with hyperv backup. There is a lot of vm with left snapshot/checkpoint after backup completed. Hence there is a lot of avhdx disk cause the storage full.Microsoft said that backup should be doing the merge/delete after backup completed. From my understanding it should be hyperv do the merge/delete since it is hyperv checkpoint, Commvault only give instruction for hyperv to delete/merge it.Anyway that we can do backup without checkpoint?
VMware HotAdd transport mode is not working very well
Hi, We are having a problem with our Netbackup setup with HotAdd mode to backup our VMware, i.e. if the Proxy Server takes more than 4 VMs to backup at the same time, loads of VMs would fail with the below error messages.“Error opening the snapshot disks using given transport mode: hotadd Status 23” In other words, this Proxy Server can backup no more than 4 VMs at the same time. OK, I admit that this is a problem in our Netbackup environment but I feel that I may get some help by posting this question here in Commvault forum because Firstly, the reason why we are testing this HotAdd transport mode within Netbackup environment is because we intend to deploy the same technology in the coming months in our another backup environment which is Commvault. Also, at the moment, the Netbackup support seems to be at their wits’ end (which does make me feel a bit disappointed). But, on the other hand, the issue seems to be more connected to the VMware environment and its associated configuration
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