Virtualization and Containers

Hi all,  I had a question. Could not find it with a search, so maybe someone can help me out. Does CommVault support Virtual Trusted Platform Module (vTPM)?I know Rubrik does not support it yet.  Best Regard

An endpoint to backup an entire esxi datastore?

Hyperv Backups failed      Failure Reason: Virtual machine (abc) disks are not accessible. Ensure that the access node (VSA proxy) can read the source VM disks.  we are added Groups as access nodes on properties of Hyperv and those 2 groups are belongs to 2 clusters in hyperv .when ever schedule backup got triggered it will pickup wrong VSA as a Backup agent and its failling with subjected error. if i add manually those VSA proxies  in subclient level properties as a access nodes then backups are completing and working fine . how to eliminate this wrong allocation of VSA while backup , i hope commvault should figureout the correct host and VSA allocation , if not correct me  and please advice how we can overcome and i would like to use group level association of VSA on node on properties tab instead of subclient level. Thanks in Advance!!

Good morning,I have the following question to ask:In a Disaster Recovery scenario, how do I restore a VM from the Metallic backup to a new infrastructure? In my case in a new Nutanix cluster?Thank youCarmine

Good Day Community,Few questions regarding Auto Recovery from VMware to Azure AVS (Azure VMware Solution).First, I do not see clearly on the documentation site if Auto-Recovery supports VMware to AVS replication (although it is VMware to Vmware (theoretically), I’d still like to validate if it is supported.Second, will the restore still be an incremental restore.Thisrd, if the customer decides to go with Auto-Recovery between VMware and standard Azure VMs instead of AVS, will the restore still be an incremental restore.Many thanks in advance for your kind help.

We’ve done a big hardware refresh and are migrating all our VMs to a new Virtual Center. Our backup environment is not changing at this time so all the storage, media agents etc are all set up and happy already.I thought I’d take the opportunity to “modernise” our backups at the same time, starting to use plans instead of storage and schedule policies and hopefully get to the point where we can largely leave the java console behind and use the Command Center. Our Commvault environment is very mature (20 years) and a lot of work has gone into keeping it in good shape over the years, through many upgrades and hardware refreshes. It works beautifully. So I am pretty old school and very familiar with the old console. Not loving plans if I’m honest, we have two on prem blocks of storage and one cloud library, and we tend to keep everything on the same retention periods. We do use a lot of different schedules so I’m finding the concept where it creates a whole new storage policy for every sc

Hi All, We are trying to restore a Linux with VirtualizeMe. In General tab, it is asking for “Access token”, for Windows server, it is asking for local user credentials, but here for Lunix it is asking Access Token.Can someone please help us hereWhat is this Access Token? where do I get the access token for my user? Warm Regards,Sravan Kondeti

Hi,I can no longer restore a backup.Now clicking on Restore opens a blank page.The backup is hosted on server m.102I need your help.ThanksCarmine   

Hello fellow Commvaulters, I hope someone can help.  We had a case recently raised with Commvault where data that was used to restore data from Azure Archive to Hot Storage.  However even though the job completed months ago, it was noticed by our Cloud Services Team that the data was still sitting in Hot Tier Storage which was costing a premium.  Commvault’s documentation states the below.  However does anyone know how we can empty this container manually? Second question is the below states “Move back data from Hot to Archive”.  Where is this option on the workflow?  I couldn’t see it?  There is an option to tick “Auto-archive recalled files on restore job completion”.  This was ticked for our recall, but still the data remained in Hot Tier.  Surely this should not be the case? ThanksTonyQ If you execute the workflow with backup job as input, execute the workflow again and select the Move back data from Hot to Archive option when prompted. Data will be deleted from the cvshadowcopy-do

Our container SME noticed that there was a new namespace created a couple days ago which appears “empty” for the most part. This page talks about it but sort of implies it requires manual steps to set up.Nobody did anything to push this into the cluster, and, we protect 4 distinct clusters with cvlt yet only one of them has this new namespace in it. All 4 are backing up just fine (all namespaces that is) so, what is it and why does it appear to be randomly created in our clusters?thanks!

We are performing the Physical server restoration to Azure with Virtualize me option form the command center, During the restore we are getting below error. Same server if we perform the Virtualize me restoration from the GUI console, the restoration will be success but the server is not booting in the Azure. also we noticed during the restore the multiple VHD are getting created. But the server is having only 2 drive C and F. Also i want to highlight here, In the general tab we are not bale to list/select the Hypervisor client, there is bug in it. Could you please help me to fix the issue.   

Hi Team,We have facing an issue with our Infra, While we try to restore a full database from Exchange DAG backup to another database with same node but we getting below error and job will failed continously "Exchange VSS writer reported an error, Please check the windows event log and log files for more information Process: Cv Exchange Database restore"Kindly request you to share any solution for above mentioned issue

Hello All,  Please we need to deploy VSA proxy for Nutanix AHX  clusters and we want to know the best specs for the VSA VM. also can Oracle 9 or Redhat 9 be used. which is more compatible.

Hello, please if you can help me I have this error when I take a full backup of a VM this Job advances 36% then I get this error. Maybe someone had experience with that error.“ Error code: [91:113] Description: Unable to read the disk [[PSLP40TBSSD03] clon bit01/clon bdnit01_3.vmdk] for virtual machine [S-NAL-BDNIT-01] on Host “

Hi team, I am trying to install MSSQL agent on server which is running Windows 2008 R2. I am getting below error while installing. Please help me on this.install.log   

Hi,Some time ago Dell introduced support for Transparent Snapshots in their offerings which according to their materials should boost VMware VMs protection and restore. As far as I know Dell is the only vendor using this, so I am not sure whether this is a VMware technology or is it a third-party in this case.Anyhow, I wanted to ask if there is a similar solution on the road ahead that is/will be available in Commvault?

Hi We have two site main DC and DR site and I want to replicate a vm from DC to DR and we have mediaagent on both site.What is happening right now is when replication happen it first take backup (dedupe) and then restore from backup to DR site and while restoring process full vm original size and it is choking the bandwidthThen i take the call with support and he suggested to check the “replicate using secondary copy option” and choose DR mediaagent as storage in secondary copyNow when replication trigger it first take backup in main DC site then aux copy trigger from DC  to DR site then replication happen but it still restoring the vm from main DC not DR. Can anyone help here?

we are doing Planned Failover for Vmware to Hyperv Migration Activity  ,but we are seeing missed VMs in target host ,after failover job completed,multiple missing VMs  are created  for single VM  how to overcome this issue , is there any way we can prevent this missing VMs .

Hello Team. Customer has moved on-prem vmware ms windows vm’s to azure as azure vm instances. They say they have the vm’s in 4 separate subscriptions and provided 4 subscription ID’s. The CV Azure Client has only 1ea. field for a subscription ID. To protect these vm’s, will 4ea. CV Azure Clients need to be created ?

Hi There,We are running on Commvault 11.32.54, Is Commvault supporting Proxmox hypervisor for backup solution.Is there any other solutions available for Proxmox hypervisor VM’s to cover under Commvault. Please provide me the doc, if available. 

Hi Does anyone has experience how to backup Vcloud Director named disks?  https://docs.vmware.com/en/VMware-Cloud-Director/10.4/VMware-Cloud-Director-Tenant-Portal-Guide/GUID-8F8BFCD3-071A-4E45-BAC0-A9B78F2C19CE.html TksFT

I am trying to configure backups for ca-west-1 ( calgery) region which we recently expanded our AWS infra in the Canada region.unfortunately I cant see the instances from region shows up in the Commvault console.I reached my AM to know more above it , but its still yet to reach internal teams and get resonpse but I know the documentation did not mentioned the region in the supported list yet.By any change any of you had similar need and got it fixed with a patch or addtional key setting ? 

Hi Vaulters,We have a project to deploy a virtual MA into an ESX environment.It will backup other VM’s in the ESX environment.Are there any specifics that I need to be aware of?Will SAN transport be available rather than NBD?I don’t see any specific Virtual requirements in the docco so let me know if there are any, thanks. 

Hi,we have 2 vCenter and we use the vCenter backup from commvault.Most of the VMs moved from vmcbdf01 to vcenter1.But in the client computer groups i see them on both as active.But why when they are only hostet on vcenter1. Why are the VMs active on vmcbdf01?I have retired the client on vmcbdf01 but then he uninstalled the agent of the client when there was it installed :-(Now some clients are twice in my list.One (with only the SQL backup) is hostet on vmcbdf01.The other one with VMInstance is hostet on vcenter1.Why that?What means the VMInstance?I backup it with the vCenter backup. Is this a twice backup now?How does the VMInstance come into being? That wasn't the case before.RegardsDennis

Hi all,We have a customer who is migrating away from VMware (they'll probably not be the only one). They will be migrating to Nutanix AHV version 6.8. Now, I have a few questions about version compatibility:Commvault 11.32https://documentation.commvault.com/2023e/essential/nutanix_ahv_system_requirements.html Latest supported AHV version is 6.5 Latest supported Windows OS for HotAdd Proxy is 2019 Latest supported RHEL OS for HotAdd Proxy is 8Commvault 11.36https://documentation.commvault.com/2024e/essential/nutanix_ahv_system_requirements.html Latest supported AHV version is 6.5 Latest supported Windows OS for HotAdd Proxy is 2022 Latest supported RHEL OS for HotAdd Proxy is 8Is this information correct, or is BoL outdated? Customer is currently running Commvault 11.32, and would like to protect AHV 6.8 with Windows 2022 Proxies. But per current doc, that seems unsupported.Thanks in advance!