Hi Team,i have started the NW configuration wizard for my Apollo 4200 based HSX nodes . on each node i have 6 interfaces( 2x 1G, 4 x 10G). when i create LACP bond1 in the wizard, i can see all my 6 interfaces available to choose for bond creation and i chose 2 10G interfaces for the LACP bond1 creation and tagged my VLAN to the bond1.However later i can assign “Commserv registration” OR “Management” only on this bond1, i dont see “data protection” and “storage pool” options in the list.any idea what could be causing this ? i have not configured switch link aggregation(LACP) yet , is this the reason i am not seeing data protection or storage pool in the list ?please provide your valuable guidance.
We are moving from Storage Policies to Plans and have Plans for databses where we run Transaction Log backups 24/4 each 15 minutes. For Simple Recovery Mode subclients we only run daily Fullbackups, but when moving to a common Plan it triggers Transaction Log backups for these Simple Mode subclients as well. There are a lot of jobs with 0 bytes of data and it makes a mess. Is there a way to skip these Transaction Log backups for SQL databases in Simple Recovery Model? With a service level approach to setting up common Plans, I don’t want to set up separate Plans only for these Simple mode SQL backups. At this point I have removed all Database schedules from the Plan and configjred them separately, but this adds complexity. A sinple way to exclude Simple mode SQL from the Transcation Log schedule in the Plan would be really nice. /Patrik
Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?
Backup Server: 4.172.1.4: The value of 'allocated pages threshold' has been set to 40%. Backup Server session id is: 68. Use this value when executing the 'sp_volchanged' system stored procedure after fulfilling any volume change request from the Backup Server. Backup Server: 4.124.2.1: Archive API error for device='SybGalaxy:: -file /opt/commvault/Base/Temp//sybGalaxyParams73573_0::000': Vendor application name= , Library version=0, API routine= , Message=Unable to open API library for device 'SybGalaxy:: -file /opt/commvault/Base/Temp//sybGalaxyParams73573_0'. Library path is '/sybase/ADQ/ASE-16_0/lib/libSybGalaxy.so'. dlopen() returned: Code=2, Message=/sybase/ADQ/ASE-16_0/lib/libSybGalaxy.so: cannot open shared object file: No such file or directory] Source: JMVXADSQAS00, Process: ClSybAgent
The Agent Restartability matrix suggests that an Exhange Mailbox archive operation will restart from the point-of-failure. Can anyone confirm whether, at an individual mailbox level, this means that the operation will continue on from the last protected mail item, or does it start from the beginning for that mailbox?
When trying to assign any data classification plan with our clients it shows this error??Someone please can help? (PlanID-[Number] is marked incomplete. No entity can be associated to the plan) NB: There is no missing setting related to this plan or any new plan with the same error.
Hi All, We have setting as belowversion 11.32.35 first and second disk library with deduplication enable library with 3 drives primary storage policy use first disk library, secondary copy to second disk library, tape copy from secondary copyrefer “Data Multiplexing cannot be enabled on a deduplication enabled copy or on a Disaster Recovery Backup storage policy”, check tape copy policy Media display “Multiplexing Factor 5”.may we know the “Multiplexing Factor 5” will use all tape drives?may we know the “Multiplexing Factor 5” refer which properties setting?could we change? Best regards
As titled, any parties did try this in the testing environment without any issue?
Hi All,Data Multiplexing with Multi Streaming, example, a three stream data protection operation is performed with a multiplexing factor of three. J~1~, J~2~, and J~3~ are data protection operations, and each used three streams. There are three drives available, D~1~, D~2~, and D~3~.If there is data multiplexing with a multiplexing factor of three.The first job (J~1~) uses three drives, D~1~, D~2~, and D~3~:D~1~ - J~1~D~2~ - J~1~D~3~ - J~1~Refer above example, may we know more detail as below?- if J~1~ backup only one VM (without client agent) with three stream, will the VM backup in three tape Tape1, Tape2 and Tape3?- if the VM backup in three tape, should it must have three tape drive when restore? What impact if only one drive available when restore?- if J~1~ backup 10 VMs (without client agent) with three stream, is by VM backup in three tape drive? e.g. whole VM1 backup in Tape1, whole VM2 backup in Tape2 and whole VM3 backup in Tape3- if J~1~ three stream backup (with client agen
hiany idea why from and subject are empty ?Pavel
Hello11.28.111We are migrating one of our VmWare clusters to Hyper-V (licensing grounds - Broadcom)We have disk filters traditionally on our DB servers, that also do DB Agent backups, to save backing up the data twiceIn the subclient under Vmware, in the VM Disk Filters, you get a ‘Browse’ option, that allows me to select the SCSI ID of a serverIn the subclient under Hyper-V, no browse exists, just ‘Add’Now I can choose a ‘Virtual device node’, but that doesn’t seem to allow me to choose a client, so I assume this is globalThe other option is ‘Virtual Disk name’, which scares me, as this is why I use the SCSI ID, as my VM guys often move servers around, which would make this break!If anyone has experience and ideas on this subject of what we could do, it would be much appreciatedThanksMark
Hi,am I right in saying that “Scheduling AirGap Intervals on HyperScale X Nodes” pretty much just shuts down access to the HSX between the times you enter ie 9am - 9pm ? https://documentation.commvault.com/v11/essential/scheduling_airgap_intervals_on_hyperscale_x_nodes_01.html Also, if I have a second HSX cluster in my DR Site that just stores AUX copies and I enable scheduled AirGap intervals what happens if an AUX copy is still running as it got delayed ?
Good dayI”m busy configuring the download center for endpoint package installs. I’ve created the repository using the Web Server options and then added the packages as required and synchronised them.When creating a laptop user and having the invite link sent to them, the below page opens up with no packages published. If the user navigates to the Webconsole and to the Download Centre, the packages are listed. Ideally I’d prefer the above page to be populate, but not sure when I’m missing?
Dear Commvault,We are facing problem in a restore of a shared folder (within a Windows Server VM).Data files are restored but not their share permissions. Is there any schedule for share permission restore, maybe from registry level?Please for your feedback,Nikos
Hello Commvault Community,While restoring SQL DB to “D” and “E” drive we are getting the below error.Description: Encountered error while writing to the file. Error code [28]. Please make sure there is enough disk space on [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\18631087\RstStage].I would like to know why the CV_JobResults is taking so much of space (67GB) on “C” drive. In the other hand we have another server where CV_JobResults is availble in “D” drive is taking less space (67KB).If this issue created for the content store available on the Drives, could you please assist me if I can change the path and how. If not please suggest the solutions.
Hello,I made a restoration of VM in a client aws account : Start timeApr 30, 2024, 9:07:22 PMElapsed time 1 hours 4 minutes 39 secondsEnd timeApr 30, 2024, 10:12:03 PMDuration 1 hours 4 minutes 41 secondsAverage throughput 42.43 GB/hrSize of application 45.72 GBTo be restored1No of files restored1 How can we improve speed restoration, there are some tunnings features to increase the restoration. We got grid MA : instance type : r5.4xlarge ebs : gp3 iops 3000 The CPU on MA is under-provisioned Thanks a lot for your help. Regards. Karim
We do are doing aux copy from one side to other using SD-WANThe strange behavior is that is the the copy from A to B is working fine but the other way round it is really poorThe configuration is done equalwhat can we check/do to increase also in the other way
how to do multiple stream restore of a single VM with 10 disk and sized 10 TB.Does CV 11.28 or later version support multiple stream restore for single VM with multiple disk.
HiI have a problem with automatic selecting inc SnapShots for Backup Copy → see post: (I have opened a case and it seems that I have found another bug) I wish to do this via script: because there is no way to do this via REST or Powershell I’m now looking for a way to do this with qoperation … is this possible ? Best regards Frank
Hi team,any one of you hear that customers allowed to migrate their commserv from window to linux any of the versions like 11.28 or 11.30 or in near future plan. ThanksSK
Hello Commvault Community, On one of the PostgreSQL agents, a full backup job ends with a status of ‘Completed with errors’.PostGresBackupChild.log30386 76b9 04/14 21:02:05 454909 ConnectGroupInternal: setsockopt failed. Error [0xECCC005F:{CQiSocket::SetSockOpt(567)/ErrNo.95.(Operation not supported)}]30386 76b2 04/14 21:02:06 454909 ClBackupFile::OpenFilesForBackup(7033) - failed to stat path '/pgdbs/ksef/pgdata/tablespaces/ksef_data/PG_14_202107181/16389/pg_internal.init', errno=2, error=No such file or directory30386 76b2 04/14 21:02:06 454909 ClBackupFile::UseIndexForFailedFiles(13358) - Will not store failed file information in index as this is not a file system backup. 30386 76b2 04/14 21:02:06 454909 ClBackupFile::OpenFilesForBackup(7601) - 1 files in a row failed to be backed up.30386 76b2 04/14 21:02:06 454909 ClBackupFile::OpenFilesForBackup(7033) - failed to stat path '/pgdbs/ksef/pgdata/tablespaces/ksef_data/PG_14_202107181/16389/t21_900557245', errno=2, error=No such file
Hi All,Post upgrading CV to 11.32.43 we are frequently seeing below error. Please let me know if there is a fix for it. Error occurred while processing chunk [] in media [], at the time of error in library [SQL_Prod_Catalyst_Log_B003_SRC] and mount path [ CV_SQL_Prod_Log_SRC], for storage policy [SQL_Prod_Tier1_Logs] copy [SecCopy_P002_New] MediaAgent []: Backup Job []. Target Media encountered error. Error Code: [13:244]Description: [Media write operation failure] [HP-StoreOnce media] [Error writing to the media.] Once backup reinitiated backup gets completed.
Hello all,We are getting an error when trying to add a new node on 3 nodes cluster Hyperscales 3.x.Is there anyone who has done this and can give some tips ?Regards,Fabrice
Hello, when I tried to renew my secret of the Teams Backup, I received this error : If I try to reach the redirect URL of the Azure app, I have this one : Have you ever encountered this problem?
I have the SLA dropped down today suddenly. Checking the reason, I find that it is because of client that is being backed up monthly with no change in the configuration.Any idea what could be the reason? I have also checked the sub clients associated; and it is only one Sub client the default one. The schedule is monthly with a Backup option Run Incremental before Synth FYLL backup. Surprisingly from the backup history only this month I find a separate record for Incremental backup kicked off before the SYNTH FULL which is not the case for the rest of the month.
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