Question

AUX copy jobs failing

  • 31 March 2023
  • 1 reply
  • 194 views

Badge +5

Error Code: [13:138] Description: Error occurred while processing chunk [79458260] in media [V_4661435], at the time of error in library [DiskLib_ca-VMAPool-1] and mount path [[ca-vma1] \\xxxxip\cvlt_maglib_01], for storage policy [Plan-ca-vma-VM-90Local-365Cloud] copy [2-DASH-privateStore] MediaAgent [ca-vma1]: Backup Job [8531530]. Cannot impersonate user. User credentials provided for disk mount path access may be incorrect. Source: ca-vma1, Process: CVJobReplicatorODS  Failed to Copy or verify Chunk [79458260] in media [CV_MAGNETIC], Storage Policy [Plan-ca-vma-VM-90Local-365Cloud], Copy [Primary], Host [ca-vma1.green.xxx], Path [\\xxxxip\cvlt_maglib_01\CWKROQ_03.16.2023_08.40\CV_MAGNETIC\V_4661435], File Number [1], Backup Jobs [ 8531530]. Cannot impersonate user. User credentials provided for disk mount path access may be incorrect. Cannot impersonate user. User credentials provided for disk mount path access may be incorrect. Source: ca-vma1, Process: CVJobReplicatorODS    


1 reply

Badge +5
  • verified backups looks fine ,
  • account to access cifs share has full control
  • can able to access the share with the account mounted as network share to the MA
  • no errors seen in Netapp

I already informed my MSP team to raise support case , but wanted to check, if any one might had the issue with 11.28 and been fixed

 

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