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Migrating Exchange Online Protection from EWS to Microsoft Graph: Post Your Questions Here

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See Clumio CloudRecover at AWS: ReInvent 2026, Las Vegas

All eyes are on SHIFT at the moment, but AWS Re:Invent is also right around the corner. If your plans bring you to Las Vegas Nov. 30 - Dec. 4, make su...

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Help others

Hussain Q07Novice

asked in Getting Started

Licensing Title: Does one capacity-based (FET) license on the HO CommServe cover file server backups at remote sites?

Hi Community,We are designing a Commvault software (on-prem) solution, version 11.44, for a customer with 5 locations:Site File Server Data HO (CommServe + MediaAgent) 2 TiB Remote Site 1 10 TiB Remote Site 2 6 TiB Remote Site 3 1 TiB

61

Hussain Q07Novice

asked in Self-Hosted Q&A

Storage / Air Gap Protect Title: Can remote on-prem MediaAgents send Aux Copy directly to Air Gap Protect (AGP)?

Hi Community,Same environment as above: one CommServe at HO and 4 remote sites, each with its own on-prem MediaAgent and Disk Library (primary copy).Planned design:Primary copy: local Disk Library at each site (30-day retention). Secondary copy: Comm

50

FptNovice

asked in Self-Hosted Q&A

Upgrade path and migration requirement for Release 11.24 to 11.40

Hi Team,We are currently planning an environment upgrade from release 11.24.56 to build 11.40 (required to maintain compatibility with a target vCenter/ESXi 8.0.3 environment and address recent security vulnerabilities).The management console is curr

61

SUHWAN AHNNovice

asked in Self-Hosted Q&A

How can I disable or remove a WORM copy created by the CommServe DR Extend policy?

Hello,We are using Commvault version 11.24. The Extend policy for CommServe DR is enabled, and it is consuming far more tape media than expected.The copy is configured as a WORM copy, not a Compliance Lock copy. I cannot disable or delete the WORM co

324

Unique display nameNovice

asked in Self-Hosted Q&A

Exchange backup, Reports.Read.All

Is the permission Reports.Read.All required for the Exchange Online backup?Permission is not in this list:ttps://documentation.commvault.com/11.44/software/application_permissions_for_azure_app_for_exchange_online.html Permission is listed here:https

131

Steve_Novice

asked in Software Upgrades and Updates

Pre Upgrade check for clients

I’m trying to get a list of clients which would be a problem when I update to 11.44 from 11.36 and there are multiple clients running 11.24 and older versions.This document explains what the errors do when I run the test upgrade from the java console

797

asked in Self-Hosted Q&A

Access Node OS server version for the M365 applications

Hi,An update from version 11.36.102 to version 11.40 is planned. Commserve runs on Windows Server 2016, and the Media Agents run on Red Hat 9.7. The M365 backup (Exchange Online, OneDrive, Teams, SharePoint) uses access node servers running Windows S

101

Batuhan-KilincNovice

asked in Self-Hosted Q&A

Hello,We are experiencing an issue with keyword-based email searches in Microsoft 365.End users assigned the Office 365 Self-Service role can perform keyword-based searches and see the matching emails in the search results. However, they are unable t

51

johanningkChallenger

asked in Self-Hosted Q&A

ManualPrefetchTapes.exe missing on Linux CommServe

Hi guys,I’m currently evaluating / planning the migration from a Windows CommServe to a Linux CommServe.We are using a Fujitsu ETERNUS CS8000 virtual tape library with VJUK (generic SCSI library) emulation as Tape backend.The Workflow (Prefetch Tapes

663

Lukasz AApprentice

asked in Self-Hosted Q&A

PostgreSQL lack of space for WAL

Hi,When running an Incremental database backup for PostgreSQL, Commvault waits for the archive_command to complete successfully. If the storage resource designated for archive WAL files is not large enough to hold all generated archive files, the bac

355

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Hussain Q07Novice

asked in Getting Started

Licensing Title: Does one capacity-based (FET) license on the HO CommServe cover file server backups at remote sites?

Hi Community,We are designing a Commvault software (on-prem) solution, version 11.44, for a customer with 5 locations:Site File Server Data HO (CommServe + MediaAgent) 2 TiB Remote Site 1 10 TiB Remote Site 2 6 TiB Remote Site 3 1 TiB

61

Hussain Q07Novice

asked in Self-Hosted Q&A

Storage / Air Gap Protect Title: Can remote on-prem MediaAgents send Aux Copy directly to Air Gap Protect (AGP)?

Hi Community,Same environment as above: one CommServe at HO and 4 remote sites, each with its own on-prem MediaAgent and Disk Library (primary copy).Planned design:Primary copy: local Disk Library at each site (30-day retention). Secondary copy: Comm

50

FptNovice

asked in Self-Hosted Q&A

Upgrade path and migration requirement for Release 11.24 to 11.40

Hi Team,We are currently planning an environment upgrade from release 11.24.56 to build 11.40 (required to maintain compatibility with a target vCenter/ESXi 8.0.3 environment and address recent security vulnerabilities).The management console is curr

61

SUHWAN AHNNovice

asked in Self-Hosted Q&A

How can I disable or remove a WORM copy created by the CommServe DR Extend policy?

Hello,We are using Commvault version 11.24. The Extend policy for CommServe DR is enabled, and it is consuming far more tape media than expected.The copy is configured as a WORM copy, not a Compliance Lock copy. I cannot disable or delete the WORM co

324

asked in Self-Hosted Q&A

Access Node OS server version for the M365 applications

Hi,An update from version 11.36.102 to version 11.40 is planned. Commserve runs on Windows Server 2016, and the Media Agents run on Red Hat 9.7. The M365 backup (Exchange Online, OneDrive, Teams, SharePoint) uses access node servers running Windows S

101

Batuhan-KilincNovice

asked in Self-Hosted Q&A

Hello,We are experiencing an issue with keyword-based email searches in Microsoft 365.End users assigned the Office 365 Self-Service role can perform keyword-based searches and see the matching emails in the search results. However, they are unable t

51

johanningkChallenger

asked in Self-Hosted Q&A

ManualPrefetchTapes.exe missing on Linux CommServe

Hi guys,I’m currently evaluating / planning the migration from a Windows CommServe to a Linux CommServe.We are using a Fujitsu ETERNUS CS8000 virtual tape library with VJUK (generic SCSI library) emulation as Tape backend.The Workflow (Prefetch Tapes

663

Lukasz AApprentice

asked in Self-Hosted Q&A

PostgreSQL lack of space for WAL

Hi,When running an Incremental database backup for PostgreSQL, Commvault waits for the archive_command to complete successfully. If the storage resource designated for archive WAL files is not large enough to hold all generated archive files, the bac

355

Ananth SriramanNovice

asked in Self-Hosted Q&A

Retention Behavior for Exchange Mailbox (On-Prem & O365 Cloud Apps)

Dear Vaulters,I would like to understand how retention policies work for both on-premises Exchange mailboxes and O365 cloud applications.If we configure an O365 plan or an Exchange Archiver plan to retain deleted messages for 5 years, I understand th

2349

AlejandroZamNovice

asked in Software Upgrades and Updates

Windows Agent version on a Innovative Release Commvault Server

Hello,Due to a technical feature, we plan to use version 11.46 ( innovative version ) and wait for the next LTS versionHowever, this might cause some additional operational tasks in our side:.Patch our Commvault Server every 1 or 2 months.Update agen

153

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