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🚀 (Updated) Proactive Advisory: Transition from Exchange Web Services (EWS) to Microsoft Graph API

5 months ago

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Pre-register for SHIFT 2026 in Nashville, Nov. 10-12

We're thrilled to announce SHIFT 2026 will be coming to Nashville November 10-12 and the agenda is expanded to encompass three full days with distinct...

Forum|Forum|4 days ago

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Improved Navigation in the Commvault Documentation Portal

We’re pleased to share an important update to the Commvault documentation portal for Innovation release 11.42: a redesigned left-hand navigation panel...

Forum|Forum|7 days ago

621

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Help others

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sarthakNovice

Self-Hosted Q&A

Commvault VSA proxy (server name) is failing to initialize because it cannot locate its own AWS instance ID in any AWS region

We have 2 aws account, where ec2 backup are being save though commvault, but from last 2 week we are getting multiple failure alert.i have check the logs:| vsbkp.log========================1528 179c 04/13 04:16:55 45270647 CAmazonInfo::DetectLocalP

drPhilChallenger

Meaning of "Snapshot options" in Server Plan for M365 backups

Hi all, I’m a bit confused about the "Snapshot options" section in the Server Plan settings, specifically when the plan is used for Microsoft 365 backups (Exchange, SharePoint, etc.). Since M365 backup is about mailboxes and sites, not VMs or LUNs,

PradeepVaulter

Web Console Deprecation: What Customers Need to KnowAnnouncement

Web Console Deprecation – What Customers Need to Know Commvault is continuing its move toward a single, modern management experience through the Command Center. As part of this transition, the legacy Web Console has been officially deprecated and is

Backups of VMs from one subclient may be subject to longer retention periods across different weekends

Hi,After migrating subclients from Index v1 to Index v2, VM backups within application clusters are losing time consistency on Selective Copies (e.g., First Full of the Month). The issue arises because Index v2 splits the subclient backup into indivi

193

23 hours ago

A

Aaron YNovice

Virtualization and Containers

Full vm In-place restore not restoring original vm UUID, categories, or vm description

Hi all. When I tried to do a full vm restore of a Nutanix VM with inPlaceRestore and overwriteVM set to True (tried from both command center UI and API), The expected behavior in my mind is that the vm’s metadata (vm description, categories, and UUI

drPhilChallenger

O365 Plan Retention: Infinite vs. Retain Deleted Items logic

Hi all, As I understand it, there are basically two possibilities regarding the Office 365 plan retention: Infinite and Retain deleted items for X period of time.Infinite: All items (e.g., emails, sites, folders) remain in the backups forever.Retain

Paul GExplorer

Exchange Online No valid Azure app found

Hi everyone,For about a week now, we have 2 failed mailboxes in the Exchange Online backups that have the failure reason "No valid Azure app found. Please run Check Readiness". In the same backups we have 346 mailboxes that show no issues.Only these

andres.krugerNovice

Add Certificate on Helm deployed commvault

I have deployed Commvault components using this procedure. But I’m not sure how to add my S3 Compatible storage SSL root certificate to be available on deployed pods.Please, can you tell me if there is a procedure in order to add the certificates on

101

J

2 days ago

Prateek KumarNovice

Virtualization and Containers

Backup failing VM with Error Code: [91:300] Description: Error creating virtual machine [VMNAME] snapshot

Hi Team, We are backing up a VM(hosted on MS HyperV) whose data disk is located on a SMB NAS File share.We are getting below error.Error Code: [91:300] Description: Error creating virtual machine [VMNAME] snapshot. Please check the virtual machine sn

Egor SkepkoChallenger

Self-Hosted Q&A

New installation Commserver on Linux

I would like to deploy a new CommServe server on Linux using SP 11.40. My current CommServe is running on Windows with SP 11.36. I plan to set up the new CommServe as a standby node in advance.Could you advise on the best practices for this setup?The

13410

E

2 days ago

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News & Events

153 topics

S

sarthakNovice

Self-Hosted Q&A

Commvault VSA proxy (server name) is failing to initialize because it cannot locate its own AWS instance ID in any AWS region

We have 2 aws account, where ec2 backup are being save though commvault, but from last 2 week we are getting multiple failure alert.i have check the logs:| vsbkp.log========================1528 179c 04/13 04:16:55 45270647 CAmazonInfo::DetectLocalP

Backups of VMs from one subclient may be subject to longer retention periods across different weekends

Hi,After migrating subclients from Index v1 to Index v2, VM backups within application clusters are losing time consistency on Selective Copies (e.g., First Full of the Month). The issue arises because Index v2 splits the subclient backup into indivi

193

23 hours ago

A

Aaron YNovice

Virtualization and Containers

Full vm In-place restore not restoring original vm UUID, categories, or vm description

Hi all. When I tried to do a full vm restore of a Nutanix VM with inPlaceRestore and overwriteVM set to True (tried from both command center UI and API), The expected behavior in my mind is that the vm’s metadata (vm description, categories, and UUI

andres.krugerNovice

Add Certificate on Helm deployed commvault

I have deployed Commvault components using this procedure. But I’m not sure how to add my S3 Compatible storage SSL root certificate to be available on deployed pods.Please, can you tell me if there is a procedure in order to add the certificates on

101

J

2 days ago

Prateek KumarNovice

Virtualization and Containers

Backup failing VM with Error Code: [91:300] Description: Error creating virtual machine [VMNAME] snapshot

Hi Team, We are backing up a VM(hosted on MS HyperV) whose data disk is located on a SMB NAS File share.We are getting below error.Error Code: [91:300] Description: Error creating virtual machine [VMNAME] snapshot. Please check the virtual machine sn

Egor SkepkoChallenger

Self-Hosted Q&A

New installation Commserver on Linux

I would like to deploy a new CommServe server on Linux using SP 11.40. My current CommServe is running on Windows with SP 11.36. I plan to set up the new CommServe as a standby node in advance.Could you advise on the best practices for this setup?The

TahaitNovice

Commvault 11.40.47 – Backup of Nutanix AHV VMs Fails (Unable to Mount NFS Share)

Hello everyone,I’m facing an issue while backing up production virtual machines hosted on Nutanix AHV using Commvault version 11.40.47, and I would appreciate your guidance.EnvironmentCommvault Version: 11.40.47 Hypervisor: Nutanix AHV Prism Element

IggyExplorer

Manual Upgrade of Visual Studio Tools for Applications

Hi.Is there a supported way to manually upgrade Visual Studio Tools for Applications? I do not see any mention made of it.Current release is 16.0.31110Our customer advised that CVE-2025-29803 was detected in the current release. An upgrade should be

Batuhan-KilincNovice

Hello, Can Commvault support Gmail Backup or Archive?

Problem with filtering by time in views in Command Center

Hi all,I have a problem with the functionality of the filters in the views in Jobs - Job history, when I want to filter by Start or End.When I use the condition "Relative" (1 day), the list of jobs is displayed.When I use the condition "Between" (yes

1015

7 days ago