SaaS (Metallic) Q&A

Since we do not have control over MediaAgents in Commvault SaaS (Metallic):Is it possible to configure a secondary copy from Commvault SaaS (Metallic) to IBM Cloud Object Storage (COS)? If yes, what are the high-level steps, prerequisites, and system requirements? In the event that recovery from the secondary copy is required: What is the recovery procedure? Are there any limitations or considerations? Commvault SaaS (Metallic):Backup workloads: Azure MS365, Azure Entra ID. 

Hey Everyone, We are configuring a File server backup which is hosted on NAS using commvault metallic. We are configuring the NAS Backup using NDMP. We are able to preview(browse) the File server content in the metallic.Issue: But while performing the “test connection”, we could see the error - Failed to authenticate with Netapp. Please validate the credentials.We are working with commvault since last 10 days and still no resolution is provided, so i thought to check this with community guys…. we have validate all the pre checks like user account, access node and ports… all are in place. We could also see the SSL certificate is validate. Please let us know your view on this.Best Regards.

Looking to find out if CV can protect MS Fabric, as an app like it would protect EXO, SPO, OneDrive, Teams, etc or if it has to do things differently , or not at all?  

We are in the process of addressing an audit finding to secure accounts that are members of the domain admins group.  The options were to either enable the “account is sensitive and cannot be delegated” on the account or make the account a member of the “Protected Users Security Group in Windows Server | Microsoft Learn” which both will cause backup issues.  This account is used to backup both AD and VMs in the environment.  Has anyone run into this?  If so, how did you resolve it?  

We have a lot Team sites. Now we are getting site which emailaddress is skipped from the backup with the reason: The SMTP address has no mailbox associated with it.It has a emailaddress. Team site is active. I compared the site with some others, but I see no difference.Does anyone have a solution?Thanks in advance!

Guys,Source : https://marketplace.microsoft.com/en-us/search/products?search=commvault&page=1 I am not able to find a proper CV Access Node / Gateway for Metallic SAAS in the Market place… any idea why ?

Hi Team,We are currently using Metallic for Microsoft 365 with 100 licensed users.Recently, 10 users left the organization. We have: Deleted those users from Exchange Online Released their licenses from Metallic Reassigned the licenses to new users We would like to confirm how long the backup data of the deleted (former) users will be retained in Metallic after license release.Kindly confirm the retention period applicable in this scenario.

Hi All,I need some guidance on the best backup type to use for our domain controllers on azure vms. We are in the process of setting up a service account for the active directory granular recovery, however as for the VM it self what is the best Virtual machine backup type to use ? The options within the VM group configuration are as follows;  Application AwareUses in guest application plug-ins to assist the Virtual Server Agent quiescing and providing granular application level recoverability.File System and application consistentUses VM restore point to perform a point-in-time application consistent snapshot of all the managed disks of the VM.Crash consistentUses Microsoft Azure software snapshot to allow a basic backup of the virtual machine.Application-based backupsPerforms application discovery and configures backups by in

Hi All,I’m hoping for some guidance from those who have completed this step of the deployment (Complete the Guided Setup for Active Directory) I want to give the service account least privileged access to the domain as I am not comfortable with giving the service account full domain admin rights as it has been suggested by the deployment team.Has anyone got a break down of steps to achieve the above in Active directory? from what I've seen looks like we need to perform some of the required permissions within ADSI Edit?Any guidance would be great especially from those who have implemented this successfully.

Is anyone currently testing the new feature of restoring Exchange messages to a Blob storage? https://documentation.commvault.com/11.42/software/restore_mailboxes_to_azure_blob_storage_account.html. Have you been able to restore to a PST that is larger then 1GB? Are you locking the blob network to public IP only? Just looking to start a conversation on this.  Hector

Hello,is it possible to obtain a copy of the certifications found at this link Metallic Trust & Compliance – Metallic for internal use to qualify the supplier?Thanks for your support!A

Hi all,One of my students asked me if SQL Analytics databases can be backed up as a subclient for Microsoft SQL server. I saw that it is possible in Azure SQL but I couldn't find anything in the “normal” SQL server. Can anybody help? Thanks in advance!

Customer is backing Azure NetApp Files. Can they tap on CV managed backup gateway so they dont need to manage any infra?What are the caveats? I understand that the traffic will be going through public endpoints? Any egress charges for customer?

I have a customer asking for integrating SaaS with service now. Sending alerts from SaaS to SNOW. I know the docs that describe this integration that we have are just for MSP. Could someone please help me out with what the web hook configuration needs to look like to send to snow?

Hello,Just want to checkDoes metallic io supports 1 touch virtualise me recovery from physical server ( windows) to azure vm in azure cloud? 

Hello Team, In the production devops, we do have history of Pull Request, but when we restore out of place, we loose all the historyWe do have thee same behaviour for the pipeline history, all is empty   but after restore there is no history  any idea ? is it a bug ? or limitation ? 

Hi Community,currently, CommVault Cloud SaaS supports several Dynamics 365 CRM applications such as Sales, Customer Service, Marketing and Field Service.However, “Project Operations” is not yet included in the list of supported modules.Is support for CRM Applications “Project Operations” planned for a future CommVault SaaS release? Thanks and best regards,Andreas

Active Directory Restore process from microsoft require to use ISO to bootBut in AZURE, there is no capacity to boot on ISOIn Azure, you don’t have access to the console before the VM BOOT Is someone find a solution on this ? or workaround ?

Trying to get to support portal and getting Bad Gateway 502 error Microsoft-Azure-Application-Gateway/v2 Link being used https://support.commvault.com/Account/SSOLogin/MetallicHub

It could be nice, when I choose a Restore point to view a summarize of the Exchange On Line mailbox content (size, item count, and so on). It helps to understand, for example, if a user deleted a lot of email from one restore point to another.It could also help a browsing feature (day by day should help) into Backup Stats for having a quick sight between days. Thank you

I am getting ready to deploy Metallic to my Azure tenant and was looking for documentation to determine if an agent needs to be installed on VM and if so, would I need to use the file server option?