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Commvault Q&A, release updates, and best practices

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lborekByte

asked in Storage and Deduplication

StoragePolicy tiering or moving backups older than 6 months to different storage

Hello community,We have Storage Policy which keeps all backups for 30 days and monthly backups for 18 months all on the same storage.To free up some space, we could create another copy pointing to the cloud to keep our monthly backups for 18 months. Then we would have 30 days on prem and all monthly backups in the cloud.Now, a new idea has come up to keep 30 days on prem as well as 6 months for monthly backups.And when the monthly backups are 6 month old, the should be copied to the cloud until they are 18 months old and removed on prem.Is there a way to delay the copy of the monthly backups for 6 months?

1 day ago

Mike Struening RETIREDVaulter

posted in Share Commvault best practices

Commserve Upgrade - Best Practices

With all of the cool features coming in our Feature Releases, I thought it would be handy to create a list of Best Practices for planning and Performing a Commserve update to a higher Feature Release.There’s definitely a lot of Proactive work that can go into your process that will save you from potential headaches or even nightmare scenarios!Check out the Planning documentation first Plan the Timing out in advance - Make sure any key stakeholders know the CS will be down during this planned upgrade Do you use any type of Commserve Failover? If so, note the instructions for those differ accordingly. Upgrading Hardware as well? Review the documentation on Hardware Refreshes. Suspending jobs - Ideally, have no jobs running; though some jobs can be suspended and resumed after others cannot be suspended and must be killed. Check and Double check that you have the Media Downloaded or if you are using the Commserve Software Cache, that it is updated with your required Maintenance Release.

1 day ago

krishna c bBit

posted in Commvault Q&A

AWS EC2 backups between AWS accounts

Am trying to backup Ec2 backups from another accounts in same region, but we are not able to discover Ec2 from another accounts Have followed below link already but didn’t help. is there any thing specific permission need to provide from AWS ? https://documentation.commvault.com/2022e/essential/108958_using_resources_from_admin_account.html?_gl=1*nena64*_gcl_au*MTQwMzk4OTYyNy4xNjgyNDI0MDEx

1 day ago

Ajal

asked in Commvault Q&A

Restarting service - affect backup running ?

i have a DDB full recon job running its been somedays since our ddb is corrupted , i need to restart below services commvault media and library managerand commvault media mount manager can anyone confirm will it affect any current job , especially the ddb recon job

1 day ago

VirendraBit

asked in Commvault Q&A

Facing backup issue on oracle dataguard standby node that is in MOUNTED state in 11.28 but same setup is working on 11.24

Here is the error that I’m facing after upgrading the client from 11.24 to 11.28. Error :[Rollback segments update failed:[ SQL*Plus: Release 19.0.0.0.0 - Production on Thu Jun 1 16:38:42 2023 Version 19.12.0.0.0 Copyright (c) 1982, 2021, Oracle. All rights reserved. SQL> SQL> SQL> SQL> Connected. SQL> SQL> SQL> SQL> SQL> SQL> SQL> 2 3 4 5 6 7 8 9 10 11 12 select distinct 'U,', c.name || ':' || s.tablespace_name from cdb_segments s, v$CONTAINERS c where s.owner in ('SYS', 'SYSTEM') and c.CON_ID = s.CON_ID * ERROR at line 1: ORA-01219: database or pluggable database not open: queries allowed on fixed tables or views only SQL> SQL> Disconnected from Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production Version 19.12.0.0.0 ].] I have already added the sORARUNBKPONDBROLE option with value ‘1’. Please help me to fix this issue.

1 day ago

Raj BalarajByte

asked in Commvault Q&A

File System Subclient File Scan take longer

Hi Team,I have this Scan phase issue where the scan took longer for one particular subclient (NFS volume) after Synthetic full job. Is there any setting / need add any additional setting to make this scan phase finish faster? From the logs and behavior, I can see the mounting not happen and the scan result from the logs is 0. after many hours, it will act to mount the snap and scan the folders. what may cause this issue?I only can suspect the subclient as the other subclient working as normal. The CIFS subclient for this same SVM have no issue.

1 day ago

justin000Bit

asked in Storage and Deduplication

Detecting data inside of a mount point/disk library not associated to active backup data?

Hello there CV community,We are in a situation where we expect there may be some data in one of our disk libraries that is not associated to retained backup jobs. The jobs data stored on this disk library utilizes deduplication, so primarily the folder data contains deduplication chunks. We would like to validate that the content on the disk library is “current” i.e. associated with retained & deduplicated backup data. In this case, the storage is Azure object storage.Based on Damian’s post here: Clean Orphan Data , what is it? | Community (commvault.com), our hope was that we could use the DDB space reclamation feature alongside the ‘Clean orphaned data’ option to do this automatically. To test this, I ran the operation in a test environment after having stored some arbitrary files alongside legitimate backup data within the storage. This wasn’t successful, and I expect I have either misunderstood his description of the functionality or perhaps Commvault is specifically looking fo

1 day ago

PedroRochaByte

asked in Virtualization

VMware VSA backups via SAN impact performance on underlying storage

Hello!Customer used to run VMware backup using Netbackup, via NBD. They moved to Commvault and SAN transport mode.Happens that, even with few data readers (6), underlying storage (SAS+SSD pool on a DELL Purity) where the Datastores resides is suffering a lot. Overall latency goes so high that the production environment goes down. We are using HSX and SAN is 16Gb.Does anyone has any experience with situations like this? Any clue? Is HSX via SAN too much for their storage?Regards,Pedro

1 day ago

PedroRochaByte

asked in Virtualization

VMware CBT and Full backups

Hello! I know CBT is a VMware functionality that Commvault and other backup softwares use. Netbackup leverages the advantages of CBT on both full and incre/diff jobs. Does the same apply to Commvault? Check this doc from NBU: https://www.veritas.com/content/support/en_US/doc/21902280-127283730-0/v27791754-127283730Backup of entire virtual machine, with full schedule: Backs up only the blocks that have changed since the .vmdk was created. Note that the blocks that are not initialized are excluded from the backup. Backup of entire virtual machine, with incremental schedule: Backs up only the blocks that have changed since the last backup, as follows: For cumulative incrementals, BLIB backs up only the blocks that changed since the last full backup. / For differential incrementals, BLIB backs up only the blocks that changed since the previous backup of any kind. So, will Commvault full backups also get the advantages of CBT?Regards,Pedro

1 day ago

justin000Bit

asked in Commvault Q&A

Preventing job failures for Virtual Server host subclients which select no virtual machines?

Hi all,We have a number of subclients which target our virtual server environment. These subclients select virtual machines to backup via tags.We have a couple of subclients which are currently not being used, but the option is available for them to be used. As a result, jobs against these subclients fail with a “[91:478] No virtual machines were discovered for this Subclient. Check the subclient content and configured filters.” error. This muddies our reporting even though it is intended and understood.Is anyone aware of a way to prevent these jobs from explicitly failing? Ideally, they would complete with simply zero VMs backed up. We’d like to leave backup activity enabled for these subclients and schedules targeting them in case VMs have the tags added to ensure that assigning the tag is the only action required to initiate backups.Many thanks for your time any any suggestions.

1 day ago

PedroRochaByte

asked in Commvault Q&A

VMware VM backups with Virtual RDMs

Hello! I am running VMware VM backups via SAN transport mode. Several of the VMs have virtual RDMs. I would like to exclude them from the VSA backup and run them via FS iDA inside the VM. How to achieve that? Regards,Pedro

1 day ago

Matthew M. MagbeeSocial Yottabyte

asked in Commvault Q&A

Migration of existing media agents to existing -- different-- commserve

Fun times ahead- I am over having multiple commcells per enviroment. It served its purpose but now with consolidations complete- I am ready to bring everything into a single commcell. So - I have read and used migrating media agent to new hardware documentation many times. Same with commcells-- but now… I am wanting to move the media agent- with all the jobs and clients-- to a new commcell. Would a seperation be the best approach? Is this possible? I am sure the instance has something to do with it -but looking for good examples. Anyone else done this? Thoughts on what you would do different? Lets talk!

1 day ago

Matthew M. MagbeeSocial Yottabyte

asked in Commvault Q&A

Domain/Forest recovery- has anyone actually used this?

There are AD plans available in commvaut- but that only backs up the objects. The only way to get the full backup is a system state- which is not included in an AD backup. There is also a test workflow within the command center that will test the forest recovery. My questions is - has anyone had to actually do a domain restore? Im not talking Bob’s account that was deleted, but an actual domain controller restore and domain restoration. I would love to hear about it.

1 day ago

Adarsh.op

asked in Commvault Q&A

MySQL Backup Failing in Commvault

Hi Team, I have facing some issue in our infra, While try to take the backup of one Mysql Databse serverwe are getting below errorCurrent Commvault version which we are using:11.28.32Error Description:Backup of [DBname] MySQL database failed. The error message [mysqldump: Couldn’t execute ‘SHOW FIELDS FROM ‘visitor_cars_child_view2:View ‘DB name.visitor_cars_child_view2’references invalid table(s) or column(s) or function (s) or definer/invoker of view lack rights to use them(1356)] is received during backup. Could you please help on this above case

2 days ago

Michal OsewskiBit

asked in Commvault Q&A

Additional setting "bSkipFreeExtentCheckOnDDBPath"

Hi,I have a question about Additional Setting: „bSkipFreeExtentCheckOnDDBPath”. What is the parameter on the MediaAgent used for? Can safely removed? or should it stay? I can't find a description for this parameter in the documentation. Regards,Michal

2 days ago

IggyByte

posted in Virtualization

Amazon MALZ integration with Commvault

Good day.Does anyone have experience with protection workloads in a AWS AMS/MALZ environment? Are all the features supported? I heard that some features relating to agentless protection and recovery operations will not be possible due to the restrictions placed on the making use of snapshots (VSA / RDS), creating VMs/DBs, assigning permissions to resources via IAM, etc.When using the agent in-guest approach this should not be an issue as I have it.The idea is to integrate this environment into an existing on-premise Commvault deployment. I do see that there is an option to create a “Customer Managed” OU within the MALZ environment but this would still make use of some components within the Core OU managed by AWS.Any information will be appreciated.Regards,Ignes

2 days ago

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