Commvault Q&A, release updates, and best practices
o365 backup after changing smtp and UPN
Hello Commvault community!We are planning to change primary smtp address and UPN of our o365 users.So, Im try to find if will be any conflict in backups, discovery or licensing after these changes.For example:- Email firstname.lastname@example.org change to email@example.com- UPN firstname.lastname@example.org change to email@example.comThank you in advance!
Workflow exports are .TML and not XML?
I built a workflo that I would like to deploy on another commcell and its coming down as a .TML instead of a .XML.I thought maybe i did something wrong- but all the workflows i have built even the built-in ones are exporting like that. Anyone else having this issue?
Replacement Drives for HyperScale X Reference Architecture, and adding new nodes
2 related questions -If a drive dies on one of the nodes in my RA setup, and that capacity drive is no longer available but a larger one is, can I replace the drive with the larger capacity one and the system operate with perhaps using a fraction of the capacity? e.g. a 8TB drive dies, could I replace it with a 12TB drive (& perhaps the system just use 8TB of that space)? I want to add an additional node, but the new nodes are only available with larger capacity drives. Can I do that, and if Yes then will it use a subset of the capacity so the usable is the same as the existing nodes?Thanks.
NAS/Network Share Client for CIFS Shares
I have some CIFS Shares on a NAS that I want to backup and I currently do this by using a subclient on a Windows File iDA that simply connects to the UNC path.I’m replacing the box that the existing subclient sits on so I need to re-create it and I have two options.Same as before but use a new File iDA. Add a NAS/Network Share client and use the new Windows File iDA as a data access node.The end result is my UNC path is backed up so I’m not entirely clear what the difference is between the two methods and why I might choose one over the other?
HyperScale X RA - FC connection to Tape and SAN based VMware VSA backups
Hello all!I would like to get insights on what should be our best deployment scenario.Consider a 3 node HSX RA where each node has 2 FC ports (2 physical ports).Consider a FC SANConsider a FC storage system (providing VMware datastores)Consider a FC Tape Library Scenario 1Each node connected to the FC SAN via the two physical ports and zoned via one port to the FC storage and the other port to the Tape LibrarySo, each node has one path to tape library and one path to storage. This way every node (which is an MA) can write backups to tape AND also run VSA SAN transport mode backups from ESXi hosts Scenario 2One or two nodes connected to the FC SAN and zoned via the two FC ports to FC StorageThe remainder node(s) connected to the FC SAN and zoned via the two FC ports to Tape LibrarySo, each node has two ports, either to Storage or Tape. This way I get path failover to storage and tape. But each node gets specialized in writing tape backups OR backing up VMware via SAN transport mode. Doe
Workflow to Configure WORM Storage Mode on Disk Libraries, not Cloud Libraries
Is there a workflow for configuring WORM Storage Mode on Disk Libraries, not cloud ones? The article here (https://documentation.commvault.com/11.26/expert/146623_configuring_worm_storage_mode_on_disk_libraries.html) describes the steps to enable WORM Storage running a workflow to configure the WORM storage mode on disk libraries, not cloud ones. Is it still available? I downloaded the Enable WORM Storage workflow from Commvault store, but it’s not working here. After executing the workflow (Enable WORM Storage) the workflow got stuck in a pending state. Error Code: [19:857] Description: Parse error at line 5, column 1. Encountered: workflow Source: cvault-cs, Process: WorkflowI took a look inside the script and It seems to me that this workflow is specific to cloud libraries, not traditional disk Libraries. Incident 230313-409
Data Aging when a Full Cycle can not be satisfied anymore and deconfig deleted VMs
Hi Team, i am having issues with Data Aging. Basically the setup is following 30 Days 1 Cycle on on SP7 Days 1 Cycle on another SP Daily Incremental and Weekly Full / Synthetic Full Basically moastly about 2000 VMs which gets destroyed from time to time. As i do not have an impact when the VM is destroyed i can not fullifill the Cycle and some data will never age. Is there a automatism if a VM is not found anymore and Data “should” age out that the client and all the corresponding Backups are freed up? thanks
monitor_tempDB job on commserver
HI Team,We got a query from DBA team as TempDB monitoring Job is running and its random called by CV, This Job is calling 2 procs in CV and they are the one using OLE Automation, So, disabling won’t help either since it’s externally called. What to do with this job if we keep OLE Automation disabled. do we need to disable OLE automation on commserver and any idea why this job is running on commserve ?
Why does Aux copy tape job have Error Code: [13:187], "Some backup jobs are skipped because they are aged on destination copy or marked do not copy"
I’ve read up a bit and I’m not quite understanding why I’m seeing this error sometimes…Basically, we have the copies and retention for this policy set up like this:primary copy → secondary → to-tapecopy: Retention Days,Full Cycles,Archiver Retention Days,Extended Retention (Rule,days,grace days) ,Data Agingprimary:14,1,infinite, n/a, n/a, Enabledsecondary:7,1, infinite, (Monthly Full/60/0), Enabledto-tape: infinite, infinite, infinite, n/a, EnabledNote: “to-tape” is a selective copy, “Monthly Fulls” → last full Note: We do have this setting set to 1: Media management → Data Ageing → “Disable jobs for Auxillary Copy that have met its retention” Questions:We are seeing the [13:187] error occur when running “to-tape”. How can it be “skipped because they are aged on destination copy” if the destination copy (tapes) retention is “infinite”? Additionally, we do not generally manually mark jobs as “do not copy”. I can sort of see “aged on the source copy” if we were way behind in running “to
DDB Verification Operation failed
Hi,We have the following environment:Commserve 11.28 on W2K22 3 Physical Media Agents (MA) on W2K22 Each physical MA has its own DDB partition disk (D:\) and its own Disk library volume (G:\) → there is no sharing of the disks between the physical MA The DDB has 3 partitions: one on each physical MA One disk library with 3 mounth paths (one per MA) but each MA has its own disk library volume not sharedBackups are going well but we have issues with “DDB Verification” operation.The error messages are the following:“Error Code: [62:2687] Description: Export / Mount failed for mount path [G:/dl_ssd_aalst/CV_MAGNETIC], please check if the mount path is accessible on Data Server [appwbck003]. Check the logs for detailed error. Source: appwbck002, Process: ScalableDDBVerf Library [dl_ssd_aalst], MediaAgent [appwbck002], Drive Pool , MountPath[\dl_ssd_aalst]: Mount failed for mount path, please check if the mount path is accessible on Data Server. Check the Media Agent logs for detailed err
Any way to stop all services using ansible?
I am trying to follow the ansible documentation for ansible request. I am trying to figure out a way to stop the services, it seems that there is only a way to restart them. I cannot figure out where the other actions are listed within the documentation. Can somebody point me in the right direction? I know that ansible request contacts the API, but I cannot find a references for this command within the API documentation either. I also cannot find documentation for the acceptable parameters within the “payload” parameter. https://github.com/Commvault/ansiblev2#commvault.ansible.request
How to stop all backup activity via API call or some other code?
Is there a way to stop backup activity via an api call or some sort of workflow or python code? I am trying to figure out a way to do this in such a way that I can pass in certain parameters, such as specifying a client, media agent, etc. Is this something that could possibly be done through a powershell script or an ansible script? or a python script? Is there an easier way to go about this? My goal is to find a way to automate the process of stopping all backup activity for multiple clients, media agents, etc.
CV accessed lsass.exe service
The security team at a customer of mine recently received alerts on 2 Domain Controllers and they requested clarification.It appears that this executable:C:\Program Files\Commvault\ContentStore\CVMedia\11.0.0\Windows\ThirdParty\CVInstallThirdParty\GenProcessModuleInfo.exeHas accessed this service in Windows:C:\Windows\system32\lsass.exeBoth machines run daily AD and FS system state backups for a long time now.The current version is 11.30.32Any ideas please?
Unable to add databases to content
Hi,I installed Sever SQL agent on one of my standalone SQL server (MS SQL) Commvault recognized the client, but when I tried to add the databases into content to do the backup, I couldn’t add them. I was able to discover all the databases. The service account has sysadmin role.
Restore CS Dump to another Computer for Staging
Hello ,I have a Commserve in production (name CS1 / IP 1)I would to test restore a CS Dump to another machine (CS2 / IP2) in the same Network (not isolated ) in Staging mode.I dont stop Commvault services in CS1 (its my production)There will be a risk of conflicts if Commvault services ?? if services are UP CS1 and CS2 ?Thanks.
CV Lab Gateway is EoS
Hi,I am trying to setup vlab for a customer, following documentationhttps://documentation.commvault.com/2022e/expert/33029_creating_restore_as_lab_policy_for_vmware.htmland looking for Lab Gateway ova I got to the image on store.commvualt.comhttps://cloud.commvault.com/webconsole/softwarestore/store.do#!/133/617/6118which is very outdated to say at least - both OS and CV version this image is built on, are already EoS. Is there anything newer I can use for gateway?
scrclientID, scrclientID and clientname
Hello,I take scrClientID and destclientID from the command:qoperation execscript -sn DataInterfacePairConfig -si listByClient -si clientNameis there any way to associate scrClientID with client name (how to get client name using thise id’s)?thank you very much for helpDorothy
Commvault Hyperscale X Reference Architecture licensing
Hi! Just want to ask how the reference architecture for hyperscale X would be licensed. After acquiring a per node license, do we still need to purchase Backup and Recovery or Disaster Recovery licenses to enjoy backup and DR? Would appreciate any input on this. Thank you!
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