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I’m working with a customer to test Proxmox backups and am a bit confused.  When I go to the Proxmox config page I don’t have an access node which is expected since we haven’t set it up yet.  When I click on the link to download it, I get an VSA_x64.exe, which is a Windows executable.  From documentation I understand we have to install it on at least one of the cluster nodes which are a flavor of linux.  Is the idea to download the CV linux binaries using the VSA_x64 executable?  If so, what would be the proper package(s)? Also, it is a little confusing with the documentation as I’m reading it; do we need VSA installed on all the nodes in the cluster or just a single node to act as the access node?Thanks in advance!

Hi Team, Noticed there are a number of specialist badges for Commvault -  Commvault Cloud SaaS for Microsoft Azure VMs - CredlyCore Security Features on Commvault Cloud SaaS - CredlyCommvault Cloud Rewind on Commvault Cloud SaaS - Credly  Would very much like to add these to my arsenal of certifications..Does anyone know how to obtain these? I thought maybe through these -  CSF SaaS - Microsoft Azure VMsCSF SaaS - Core Security FeaturesCSF SaaS - Cloud Rewind But that doesn’t seem to trigger the credly assignment :(  Thanks,Hayden

Hi,I have few questions about compliance lock and the retention of last full backup.How does the retention of the last full backup work in a storage with a compliance lock? Is the retention for the last full backup updated when a new full backup is added at the end of the month? I know that compliance lock can't lower the retention.For example, if a full backup occurred on the 15th day of the month considered as the last full backup of month and the retention is set to 1 year, but on the 30th day of the month a new full backup occurred and it is the real last full backup of the month, does the first full backup will update the retention date even if it is in a storage with compliance lock.Is it recommended to select "Last full backup" for a extended retention job with compliance lock? Do you recommended to use instead "First full backup" with compliance lock? What is the best practice?

Hi,I just learned, that the WebConsole is no longer available with 11.40.So far, so good.But what I really miss is the Report Builder, that is no longer available with new installations of Commvault.Are there any plans to make it available in the CommandCenter as well in the near future ?and if so, when will this happen ?rgdsKlaus

Hi,additionally to my previous post regarding support for Rocky Linux 9.6 I now ask for support for Rocky Linux 9.7 or Rocky Linux 9 in general. I think this would be a curial step for Commvault to go from Windows to Linux and also allow customers to chose their distro.Why:On December 1st Rocky Linux 9.7 has been released. The Release policy for Rocky Linux: Rocky Linux does not support point releases once a newer one is available. Once a new minor point release is available, the older one is immediately considered end of life and users must upgrade to continue receiving security updates. For example, once 8.5 gets a general release, 8.4 is immediately end of life. SourceAre there any plans for changing the documentation to support Rocky Linux 9 in the latest point release?

Dear Team,I have enrolled for the Commvault Certified Professional Exam and successfully completed the first level of e-learning along with the course materials. However, I am unable to proceed further—either to resume my training or to schedule the exam and make the payment.It seems I might not be navigating to the correct section. Could you please guide me on the next steps or help resolve this issue?PFA screenshot FYR.

Hi,Is it possible to show which user and what files were download from the WebConsole?For example, if I’m restoring any file I’m getting a job with details, but for the download action I can see the action in the audit trail report but with now details of the user or the file itself, I can see only the browse action of the folder Thanks 

Hi Team,I am running CommServe version 11.40.30 on Linux, and I am facing an issue where Command Center dashboards show incomplete information.The following dashboards are affected: Health Storage Space Storage Some sections are missing or empty. While reviewing the logs, I found the following errors: SEVERE: failed to retrieve data for datasource [cs], dataset [GetTopUsedDiskLibraries], user [admin], error [Column name or number of supplied values does not match table definition.] SEVERE: failed to execute cache query for dataset [GetTopUsedDiskLibraries], cacheId [87c1520841b54f0388a2f5fe31ddcdbb], error [Table "Cache_93e2cdc681ac4744b54ea90cca217b30" not found (this database is empty)] SQL statement: SELECT * FROM [Cache_93e2cdc681ac4744b54ea90cca217b30] ORDER BY "Date to be Full"Has anyone encountered this issue before? Is this related to Command Center cache tables or database corruption? Are there any known fixes or recommended troubleshooting steps? Any guidance or similar

Dear community,I have an issue after migration from Windows 11.36.49 to Linux 11.36.49 , the Vault Tracker reports is currently empty :No tape from the location appear in the “Due backup for reuse” report while 7 tapes get a status “Now” on the “Due back for reuse on” field from list of media : On the vault tracking report with broader criteria, I get the following message : Please, what do I have to checkBest regards,Gilles

Hi everyone,I am currently performing a hardware refresh/migration from a legacy Media Agent to a new Commvault HyperScale Edge (Single Node).Current Setup: CommServe is on a separate dedicated server. Legacy MA: Windows Server with local disk libraries (NTFS). New Setup: HyperScale Edge (Single Node). Already joined to the CommCell, and the HyperScale Storage Pool is created. Proposed Migration Plan: Since I cannot simply move the DDB/Disk (due to the architecture change to HS Storage Pool), I plan to do a Side-by-Side migration: Create a Secondary Copy on the existing Storage Policies. Set the Target Library as the new HyperScale Storage Pool. Run Auxiliary Copy to sync all data. Once synced, Promote the Secondary Copy to Primary. Decommission the old MA. My Questions: Is this the recommended workflow for migrating to HyperScale? When creating the Secondary Copy, should I expect any specific behavior regarding the DDB association, since the target is a Storage Pool? A

Hi everyone,I am currently performing a hardware refresh/migration from a legacy Media Agent to a new Commvault HyperScale Edge (Single Node).Current Setup: CommServe is on a separate dedicated server. Legacy MA: Windows Server with local disk libraries (NTFS). New Setup: HyperScale Edge (Single Node). Already joined to the CommCell, and the HyperScale Storage Pool is created. Proposed Migration Plan: Since I cannot simply move the DDB/Disk (due to the architecture change to HS Storage Pool), I plan to do a Side-by-Side migration: Create a Secondary Copy on the existing Storage Policies. Set the Target Library as the new HyperScale Storage Pool. Run Auxiliary Copy to sync all data. Once synced, Promote the Secondary Copy to Primary. Decommission the old MA. My Questions: Is this the recommended workflow for migrating to HyperScale? When creating the Secondary Copy, should I expect any specific behavior regarding the DDB association, since the target is a Storage Pool? A

HelloIs the default policy enabled when creating the Exchange plan sufficient for clearing out older messages or mailboxes? Our default retention period is set to one year. However, when I check the Office 365 storage policy and the retention reason, I see "Data Aging Disabled" listed.

Hello dears,  im facing an issue while performing out of place restore for oracle database, the restore start to transfer 3 or more files then go in pending status with the below error       Error Code: [18:182]Description: Failed with     SBT library error [ORA-27199: skgfpst: sbtpcstatus returned     errorORA-19511: non RMAN, but media manager or vendor specific failure,     error text: ]Source: R12_DB, Process: ClOraAgent Mediaagent job manager log26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Going to stop client with SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. Type [0]26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Cannot find SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. JobId [5255]. Calling JM unregister here on its behalf26501 59f7 02/01 10:28:38 #### deinitializeSDTpipeline CALLED for pipelineID [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0] 5255   

For Oracle database backups on Commvault, what is the recommended approach to use retention rules? The recommended approach is to use retention rules based on number of cycles or days? 

Hello,  It’s posibble the installation of Commserve in Suse Linux Enterprise Server 16? I try and i can not complete the installation.error log:result:1, output:1156|1|*** Must be RHEL 7.2/CentOS 7.2, Amazon Linux 2 or later versions of Linux distribution  NoneType: None ###  Some of the prerequisites failed validation check. Please check the log file /var/log/.gxsetup/logs/20251226/install.log. Thanks in advance

Hi all,we upgraded to the latest release 11.36.33 (from 11.32) and, according to this documentation page (https://kb.commvault.com/article/54270) we should have MongoDB 7.0...but if I check the MongoDB instance that is running now on the commserve, I got release number 6.0.14.Do you have any idea why there is this mismatch ?RegardsGianluca

We are currently running several M365 clients over a resourcepool using a number of access nodes.Is there a way to limit the max amount of streams for a single access node to ensure its not overloaded?example: 100 M365 clients with 10 streams generate up to 1000 streams when run simultanously. However I would like them to be limited to no more than 50 streams per access node., so with 4 access nodes they would never use more than 200 streams in total.I’d rather scale with more access nodes as needed rather than try juggle the correct number of streams on all clients.Currently on Commvault 11.28

We have configured the Cassandra backup and initiated the backup job. The job status shows Running, but the data is not being transferred.We checked the logs, and they are showing Failed.Kindly help us to resolve this issue. I have attached the screenshot for reference.

 Hello Team,we have some users wtih the following rights. They could browse and restore MSSQL,MySQL and PostgreSQL DB’s. We have configured Couchbase today for those users.They can see that clsuters  but they can not browse the contents. Which right should I give them ? 

what is the major difference between CV-BKRC-FT and CV-DR-FT?

Team,One of my customer is on SP20, post discussions we have finally convinced them to move on to the latest SP (as per documentation, the latest LTS is SP40), is it advisable to move directly from SP20 to SP40? what will be impact if this is done? Or do we have to upgrade to SP32? If yes, SP32 is also announced EOL.

I have question . i install new CS v11sp40 choose all in one install. i open Command center on web browser . i try login .it sucess but system return login again . not access to UI interface. Could you please suggest a solution? 

I would like to provide feedback on the documentation related to Virtual Machine Threat Analysis.The current documentation explains Threat Analysis behavior mainly from a Linux perspective, but it does not clearly mention OS compatibility requirements between the Threat Scan Server and the guest OS of the VM being scanned.Based on validation in multiple environments, the following behavior is observed: Linux Threat Scan Server → supports Linux VM threat analysis Linux Threat Scan Server → does not support Windows VM threat analysis Windows VM threat analysis works correctly only when a Windows Threat Scan Server is used This indicates a design requirement, not a troubleshooting issue: Windows VMs must be scanned using a Windows Threat Scan Server Linux Threat Scan Server is intended for Linux VMs only This requirement is currently not clearly documented, which may lead to incorrect design assumptions during deployment.

I have removed a client that we didn’t need anymore, but I forgot to first remove it from commvault.Now when the client is gone, I can’t remove it in commvault from the client computers?