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Hi everyone,We are exploring the possibility of backing up Hyper-V VMs directly to Dell Data Domain using DD Boost, without routing the backup data through a MediaAgent.The official documentation states that "Storage Accelerator is supported. You need to install Storage Accelerator and Storage Accelerator Add-on package on the clients." https://documentation.commvault.com/11.46/software/accelerating_backups_to_data_domain_boost_client_library.html However, it is unclear whether this functionality is supported for Hyper-V backups at the hypervisor level.Can anyone confirm whether Storage Accelerator supports client-direct backups of Hyper-V VMs to Dell Data Domain using DD Boost in Commvault 11.44? Are there any specific prerequisites or limitations?Thanks in advance for your help!Nikos

Hi,When running an Incremental database backup for PostgreSQL, Commvault waits for the archive_command to complete successfully. If the storage resource designated for archive WAL files is not large enough to hold all generated archive files, the backup process hangs/freezes while waiting for their archiving to finish.Is it possible to configure Commvault so that it processes/backs up all currently available archived WAL files first and then waits for the remaining ones to be transferred?Alternatively, does Commvault plan to introduce such a feature, or is this already on the product roadmap?Regards,Lukasz

Hello fellow Vaulters,I’d like to know if anyone has already gained some experience with the new add. setting EnableOptimizedWORMStorageLock in the 11.44 LTS release (found here).As we are planning the upgrade to 11.44 soon and want to increase retention in our WORM pool in regards to the optimized pruning, I am interested how it affects storage consumption in comparison to the usual 2-3x of the backup size.

i am trying install the package directly on the cliient , after giving the commserv name or ip it says connection failed   8400 anf 8403 is open , i can telnet to commserv from the machine  only these ports are allowed  below are the installation logs   6576  14    02/10 13:30:58 ### ### ### - Firewall daemon initialized. Client Ports recieved: nClientPort4=49833, nClientPort6=49836.6576  14    02/10 13:30:58 ### ### ### - Firewall daemon started.6576  14    02/10 13:30:58 ### ### ### - Initializing firewall standalone mode: bDaemonMode=True, nPort4=49833, nPort6=49836, szInstallConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt, szConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt, szConfigLocalFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.txt6576  14    02/10 13:30:58 ### ### ### - Firewall standalone mode is set6576  14    02/10 13:30:58 ### ### ### - Check firewall connection: bFirewallStarted=True, bCSTunnelU

Hi,The customer observed the issue after updating from 11.39 to 11.40. They are now on 11.44, and the problem persists.There are no details in the HTML reports (Virtual Machine Protection) sent via email. However, if they configure it to compress HTML, all details are included. Is this expected behavior since version 11.40, or is it a bug? Can we expect a fix?Regards,Lukasz

This feature, apps can rotate their own secrets by adding Application.ReadWrite.OwnedBy and give service principal owner permissions - is there any way to verify this is working?It doesn’t seem to be a part of the “verify connection” feature in the job configuration.btw, are they still called azure apps, or entra apps now? or something else? https://documentation.commvault.com/11.46/software/request_and_grant_permissions_for_azure_apis_for_onedrive_for_business.html

Hi everyone, I have a question regarding Storage Accelerator for Dell Data Domain Boost Client libraries and the client-direct backup and restore functionality.According to the official documentation, clients can back up and restore data directly to and from Data Domain without routing the data through a remote MediaAgent. However, the documentation also states that "Deduplication and Index Cache operation would continue to be processed by the MediaAgent."So, Ccould the Index Cache operations be handled by the client instead, allowing client-direct backup and restore jobs to continue even when the MediaAgent is offline?More specifically, does Commvault Storage Accelerator for Data Domain support completing backup and restore operations while the associated MediaAgent is offline, or is the MediaAgent still required for these operations to complete successfully, despite the client-direct data transfer?I couldn't find any explicit clarification on this scenario in the official Commvault d

I’m trying to get a list of clients which would be a problem when I update to 11.44 from 11.36 and there are multiple clients running 11.24 and older versions.This document explains what the errors do when I run the test upgrade from the java console but there are no steps documented to explain how to do this.Troubleshooting Errors Found During a Request an Upgrade or Test Upgrade How do I get the list of clients which would be an issue when I do the update?

Is it no longer necessary to create Exchange Recovery Points for Exchange Online or might this be a bug?     

Hi everyone,I understand that installing the VSA role on a Hyper-V cluster node is the recommended approach, according to the Commvault documentation.: https://documentation.commvault.com/11.46/software/hyper_v_system_requirements.htmlHowever, for a POC we are planning to run at a customer site, we would prefer not to make any changes to the existing Hyper-V cluster nodes at this stage.So, is it mandatory to install the Hyper-V VSA role on a Hyper-V host, or is it supported to install it on an existing Commvault MediaAgent or another Windows server outside the cluster, without the Hyper-V role installed, and use it to back up the cluster VMs?Has anyone implemented this configuration or can confirm whether it is supported? Thanks in advance for your feedback!Nikos

Hi,I have a 20TB SQL VM that I would like to enable Intellisnap for quick clone and quick restores. The issue is that it uses regular VMDK on a Hitachi VSP and the VMware team is not willing to change it pRDM. Is there any way I could still use Intellisnap for SQL with VMDks? I saw this demo for IBM copy data management + powerflex and I was wondering if Commvault could do the same with Hitachi  

Upgrade to Commvault v11.44.25I have a Commserver/Metrics Reporting server in one box.  I have upgraded from v11.36.123 to v11.44 25after upgrading, when I generate a CommCell console report from my jumpbox which happens to have the CommCell console installed I get anerror code 404 on the report generatedRunning the CommCell console report inside the Commserver is no issue. Reports generated but in Commserver it presents it as a folder path rather than http/sAlso the report gets generated both ways as I can see the html file generated in the < Commvault install folder>/Reports/CommcellConsoleReportAny advice is appreciatedIt appears the upgrade changes a few things 

Hi my environment is below detail.  - Rockey Linux 9  - Commseve SP44 Hot fix 23[Active Node] hostname OATWS-001-CV (instance 001) OATWS-001-CV_2 (instance 2)     - All in one setup.[Standby Node] hostname OATWS-002-CV (instance 001) OATWS-001-CV2_2 (instance 2)    - Commserve and failover package installed. Failed Log from active node when failover [OATWS-001-CV_2] Failed Log from standby node [OATWS-001-CV2_2] 

Hello, We need to quote the Commvault equivalent for HPE OEM part number S6Y28AAE (HPE CVLT HS EDGE 5YR SUB E-LTU) for a project in Brazil, as this must be routed directly via Commvault channels rather than HPE.I suspect the matching Commvault part number is CV-HSRA-NS-1N-51.Could anyone please confirm if CV-HSRA-NS-1N-51 is the correct 1:1 equivalent, or point me to the right SKU if not?Thanks in advance, Marcos

Hello,I couldnt find an option to give the AD backup agent a user from our credential vault. It only takes a user with manual input. Is this really not an option? ThanksEddi

Hello Team,We have recently upgraded Commvault to Feature Release 11.44.25. Following the upgrade, we have observed few issues with the new version.One of the issues identified is related to VM Group Plan assigningIssue Description:When we create a new VM Group under vCenter and assign a Plan, the configuration is saved successfully. However, the assigned Plan is not reflected correctly in the CommCell. Instead, the Commvault Console automatically associates a different policy and storage pool with the VM Group.Even if we try to change the correct policy from Console, it will not get changed. Under normal circumstances, the policy and storage pool should be assigned based on the configured Region and Plan.Could you please investigate this behavior and confirm whether this is a known issue in Feature Release 11.44.25? Please also advise if there is any available hotfix or workaround to resolve the issue.We would appreciate your assistance in identifying the root cause and resolving this

Where can i get the file  GetStoragePoolandCopyId.xml?I need to disable compliant lock on auxcopy.

I am looking for some advice and best practices regarding an upcoming migration project. We are planning to transition from our current HyperScale setup to a traditional architecture, and I am specifically looking for the most cost-effective way to achieve this by reusing our existing hardware.Current Environment: HyperScale 1.5 (3 nodes in the Main site) HyperScale 1.5 (3 nodes in the DR site) External CommServe running as a VM Target Environment: Migration from HS 1.5 to a traditional backup architecture HPE StoreOnce acting as the backup repository My Questions: What is the recommended migration path or procedure to move our data and operations from the HS 1.5 clusters to the new traditional setup? Is there a supported and optimal way to wipe/reimage the existing HyperScale nodes so they can be repurposed as standard MediaAgents for the StoreOnce repository? We want to avoid purchasing new hardware for the MAs if possible. Any insights, technical caveats, or documentation li

Hi Team, i tried to do some reseach but can not find any explenation what the  Microsoft 365  - Exchange Online - Stats Status do or what they reflect. Sometimes the Stats status is up to two days in the past