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Hi,How may I know if my Aix environment is supported with DataDomain DDBoost over fiber?  Commvault Version: 11.40 release 22Commvault Media Agent SO: AIX 7.1/7.2 We have a large Oracle DB with 50Tb that we would like to protect.

My goal is to install Commvault on a standalone server and back up the server's own data to tape.During the installation, under Server Information, when I enter IP:8403, I receive the following error:"The server is not running on the remote computer."This is the first-time installation of Commvault on this server, and it will be configured as both the CommServe and MediaAgent.

Hi,I have some questions about the workflow for upgrading: VSA V1 to V2 Migration Workflow.In VMWare we have not only the defaultbackupSet but also many other backupSets where we sort different subclients.As far as I’ve understood, the backupSets are being considered legacy, and VMGroup can only be created it in the default backupset.What will happen to all of the subclients in the other backupsets under the client if I would run this workflow?Would they all go into the defaultBackupSet or would the new client maintain the structure of the backupSets and now VMGroups, even though they are not the defaultBackupSet. Does anyone have any experience with this? Kind regards,Daniel

Hi community.We recently configured the Oracle agent on a Linux machine, the instance is discovered and configured. But when checking the readiness, it gets the error below: Connect string: /SBT library path: /backup/catalyst/commvault/Base/libobk.soRMAN failed to load SBT library [RMAN-03009: failure of allocate command on c1 channel at 02/24/2026 16:49:34 ORA-19554: error allocating device, device type: SBT_TAPE, device name: ORA-27211: Failed to load Media Management Library ]. Please run Check Readiness on the client to diagnose and resolve the issues. Checking the logs, I see the lines below: 39612 9abc 02/10 16:15:29 ### SetOracleBaseEnv(6236) - Failed to execute script [/backup/catalyst/commvault/Base/Temp/orabase_39612.sh] returnCode [126] output [] errorStr [ERROR: ld.so: object '/backup/catalyst/commvault/Base/libCvDllFilter.so' from LD_PRELOAD cannot be preloaded: ignored.bash: /backup/catalyst/commvault/Base/Temp//ulimitquery_67447.sh: Permission denied Does anyone have fac

Hi All,I’m running 11.40.42 version and while restoring VM to OLVM 4.4.10.7 (RHV) I’ve encounter two issues:target VLAN has not been set correctly. Orginal VLAN has been preserved.  cross-hypervisor restore failed due to problems with attaching disk to VM. It looks like new VM does have Other OS type set instead of Oracle Linux which prevents attaching disk in SCSI mode. I’ve set additional attribute to not delete disk after failed restore and was able to create VM, attach disk and start VMI’m wondering if those two issues are releated and commvault has problems with restoring proper metadata? Anyone encounter similar issues?  

Hi Team, we found a process named CvFanDmSVC installed and running in commvault base directory, but we couldn’ t find any information about this process. This process ran even though the backup wasn't running. Why does it run, and what is its purpose? CvFanDmSvc Properties and tagsMain technologyOtherBitness64-bitCommand line args/opt/agents/commvault/Base/CvFanDmSvcEXE nameCvFanDmSvcEXE path/opt/agents/commvault/Base64/CvFanDmSvcPorts

Team,We have commvault On-Prem with version 11.40.6 and planning to enable Arlie.Please let me know if we need to buy separate license or it included in capacity-based license?and also, I want to understand the steps to enable Arlie when checked documentation its very highlevel.Enabling Arlie 

 Hi All. We have upgraded from 11.32 to 11.42.90 and after the upgrade the “install windows update” workflow is not working anymore, it gives the below error: Anyone knows why this is happening? Thanks-Anders  

Hello.I saw in https://documentation.commvault.com/v11/essential/changes_in_feature_release_11_24.htmlthat CBT is no longer supported.Could you please tell me if there exists a plan to re-add CBT support? Victor

So we have 4 new beefy media agents all identical with multiple SSD drives in each. We host multiple DDB’s on these in a 4 way grid. Details below for 2 of the DDBs.DDB117:MA01 - partition 1 - 3.77TB. 280,012,213 unique blocks, 800us Q&I timeMA02 - partition 2 - 3.75TB, 280,013,171 unique blocks, 656us Q&I timeMA03 - partition 3 - 3.68TB, 280,000,417 unique blocks, 682us Q&I timeMA04 - partition 4 - 1.71TB, 279,998,959 unique blocks, 86us Q&I time DDB118: (Same hardware)MA01 - partition 1 - 3.77TB, 316,416,711 unique blocks, 198us Q&I timeMA02 - partition 2 - 3.75TB, 316,456,547 unique blocks, 176us Q&I timeMA03 - partition 3 - 3.68TB, 316,508,932 unique blocks, 181us Q&I timeMA04 - partition 4 - 1.71TB, 314,526,253 unique blocks, 85us Q&I time Any ideas on why MA04 shows much lower Q&I times than MA01/02/03 in the same DDB? Also, why would DDB117 have such higher Q&I times than DDB118? Thanks.

I have a interesting issue.  My AUX copy streams are capping out at 180 GB/h despite having multiple 10 GB WAN links.  I see this issue on a Storage Policy that has dedupe and compression disabled.(due to large unique data being backed up).   Does anyone by chance have a storage policy with no dedupe or compression?   I am really curious to know what speeds you are seeing on your AUX copy streams.   I feel like these should be able to go faster, but having a hard time convincing support that there is something in CV that is restricting it.We have set the nNumPipelineBuffers set to 900 already.  Our Dedupe AUX copies run amazing since there are so many streams for it to work with. 

Hi All, we would like to build our own montoring for Commvault over the rest api. My Question now is regarding the commserve failover. We are running 2 Comsmerve in 2 Datacenters with the build in commserve failover. Now when we use rest api we need to connect to the comsmerve but when the failover planed or unplaned occures the rest api commands run into nirvana.  Do you have an idear or an solution what we can to to run the api commands againts both ? 

I am planning an infrastructure refresh where I need to retire an existing MediaAgent and migrate its FC-attached tape library to a newly deployed Commvault HyperScale Edge node.My main focus is ensuring data path consistency, avoiding any library deconfiguration, and maintaining restore capabilities. The planned high-level workflow is: Re-zone the FC tape library to the new HyperScale Edge node. Validate OS-level hardware detection on the Edge node. Use Expert Storage Configuration to perform Exhaustive Detection, adding the new Edge MA to the library while keeping the existing configuration intact. Execute "Change Data Path" on the relevant Storage Policy Copies to point to the new Edge MA. Perform standard MediaAgent Retirement on the old node. I am looking for technical validation of this workflow. Specifically: Are there any HyperScale Edge-specific prerequisites or limitations regarding direct-attached or FC-switched tape libraries? What are the known issues regarding e

Error Code: [14:286]Description: Index reconstruction failed. Reason [Restore of Index logs failed from media [lenovo_disklib2 ]. Please check whether media is in library and retry.].Source: baas-media04, Process: BrowseDear! This is a file system restore (dump_log) that is failing at 5% completion. Previously, we had conflicts with backup jobs running on the same server, so I created a Blackout Window schedule to prioritize the restore. However, I have a DDB_Reconstruction job running, which I believe might be causing the conflict. This is why it's generating this failure. Could you please validate this?Best Regards,Sirlene

When did support get so outrageously overpriced?

Hello Team,Do we have any roadmap or update regarding VMware supportability on HPE VME?I reviewed the compatibility for version 11.32, and I do not see VMware listed as supported. However, could you please share any updates on the internal development roadmap for VMware support on HPE VME?Regards,Srini

Can Commvault store full backups and incremental backups in separate buckets, with immutability enabled only for the full backup bucket, to optimize costs? If feasible, what are the pros, cons, and key considerations of this design?

Hi, I have a hpe vme essentials cluster with 3 nodes, I trying to configure this in commvault so I can do a test backup of a vm that is running on that cluster.we are running 11.40 I’am using following document https://documentation.commvault.com/11.40/software/configuring_backups_for_hpe_morpheus_vm_essentials_vms.htmlBut I don’t understand how to create and use the access node?I don’t have the access node tile under Manage-infrastructure to add a new one? 

Hi,We are decomissioning our VMware media agents and only using Azure hosted Median Agents. The new Azure Media Agents arent showing as access nodes for vcenter backups. I’ve read about installing VSA but cannot find the install files or an accurate guide to do this. All groups and software between old (vmware) and new (azure) media agents match. Thanks

Hi, I need to do this once again at a customer,I have already done this in the past but one point in the documentation I note down in 11.20 and it’s the same thing in 11.24 ! It is not clear see the highlighted RED? Source Computer Stop all running jobs on the CommServe, or wait for the jobs to complete. Disable all CommCell activities. From the CommCell Browser, right-click the CommServe node and then click Properties. On the Activity Control tab, clear all the check boxes, except for the Enable All Job Activity check box. This prevents new jobs from starting, except for disaster recovery operations, which you need to perform later in this procedure. Click OK. Take note of all the disk libraries configured on the CommServe computer. Copy the content of index cache folder located in the following location to another accessible location. C:\Program Files\CommVault\ContentStore\IndexCache If a File System agent is installed, copy the job results folder to another loc

We have a commserve in AWS, which host name is its ip address. We can access the web portal with the ip as a url on Windows laptops, however other members who use a mac machine cant. From what I gather from minor research if I create a proxy server with a fqdn this should resolve the issue for the MAC users and the ip cache issue.Has anyone ever dealt with something like this? Or have an alternate solution, that does not involve changing the hostname of the commserve itself?