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  • 226 Topics
  • 793 Replies
226 Topics
H
Bit
hoco2023dkBit
asked in Share Best Practices
Calculating success rate from Calendar Backup Job Summary Report

Hi, I was wondering if anyone is using the Calendar Backup Job Summary Report from Commcell and do some basic success rate calculating based on this?I think I’m able to use the raw Excel file and calculate the amount of successful and failed jobs using come sumproduct and countifs in Excel but if someone already has done this I’m interested on how it’s done.And there’s a small issue when changing storage policy for a server. Then there will be multiple row in the spreadsheet and I’m not Excel savvy enough to try and combine and find the unique servers and at the same time count the backups on multiple row.So any advise or tips is much appreciated.

2
Scott Moseman
Vaulter
10 hours ago
B
Bit
Bloopa91Bit
asked in Share Best Practices
upgrade steps order on MSP environment

Hello Community,I have an MSP environment with about 30 media agents. Some media agents are installed on customer site and it is not very easy to ask them to perform an upgrade.Target version is  11.32the infra is compsed ofCommserve VM (MSP site) is on version 11.28.117, Windows 2019,SQL 2016WebServer VM  (MSP site internet facing) is on version 11.28.56, Windows 2019media agents are used as primary or secondary depending of the storage policy/customerma1 (customer site) Windows 2019, 11.28.53ma2 (customer site) Windows 2012 R2, 11.28.53ma3 (customer site) Windows 2012 R2, 11.28.53ma4 (customer site) Windows 2012 R2, 11.28.53ma5 (customer site) Windows 2012 R2, 11.28.111secondary media agents that receive auxiliary copies from the customers through VPN are hosted at MSP site A secondary MA can receive aux copy from different customersmsp_ma1 (MSP site) Windows 2012 R2, 11.28.111msp_ma2 (MSP site) Windows 2012 R2, 11.28.117msp_ma3 (MSP site) Windows 2012 R2, 11.28.53msp_ma3 (MSP site)

4
A
Byte
15 hours ago
M
M Torres
asked in Share Best Practices
Hardware Refresh of Media Agent and Commserver

Hi all, We have a Server with Commserver and MA installed on it and I want to renewal on a new server. The MA have a local Disk Library of some TB of backups. I’ve refered the commvault documentation of Commserver Hardware Refresh but  I still haven't understood how migrate local disk library data to new hardware. Could any help me with some ideas how do this migration? Actual server has local disks in RAID 5 (disk library), that here are my backups. New server has local disk in RAID 5, to received that migration.  Regards!

4
M
4 days ago
B
Bit
beckBit
posted in Share Best Practices
what does your secured on-prem facility do if there's a classified spill?

Where we work, the physical disk(s) must be sanitized. Currently, there is no good way to only sanitize a specific data location on any disk in a local Commvault disk library. Yes, there’s the CVDisk Eraser Tool, but that is only good for a whole volume or mount point. There are tools like BCWipe, but for that to target a specific data location - you need to know the data’s location. Commvault doesn’t easily give up where it stores data for say, a single laptop agent’s backups. When I inquired about this with support, they said it would be non-trivial to determine. Plus then even if you did, there’s no way to gracefully wipe only the folder/data locations without dirtying the database(s), since you’d have the leave the folders there to eradicate with your sanitization tool *before* trying to remove it from the command center/java console. I suggested a CMR to dev, that would offer the ability to sanitize a single laptop agent’s specific data location(s), on deletion, with something lik

4
Michael Woodward
Commvault Certified Expert
12 days ago
G
Byte
gary mcneelyByte
asked in Share Best Practices
Scheduled a Microsoft SQL restore to a different server but file name date does not update

Scheduled a Microsoft SQL restore to a different server but file name date does not updateWe have a scheduled SQL restore job that runs every night, however the .bak file date is not updating with the most current date, just want to know if that is normal ?the folder name we are restoring to is folder.bakPlease see screenshots.  screenshot of restored files.  

1
G
Byte
12 days ago
G
Bit
gmwBit
asked in Share Best Practices
What 1 Touch ISO supports Windows 11 recovery?

What 1 Touch ISO supports Windows 11 recovery?

2
Aplynx
Vaulter
14 days ago
R
Byte
Robert.RByte
asked in Share Best Practices
Restore Log

Hello ALL,I am reaching out to seek clarification regarding the visibility of tape labels in the restore job logs. Recently, we restored critical data from tape storage, but during my audit review, I noticed that the tape label was not visible in the restore job log.Could you please advise on where we can locate the tape name or label in the restore log? Any guidance on this matter would be greatly appreciated.

4
Aplynx
Vaulter
15 days ago
E
Emara
asked in Share Best Practices
Endpoint backup

Dear all,the customer asked me to backup his endpoint offline , Is there a way to do that?

5
J
Vaulter
15 days ago
M
Bit
MAK000Bit
asked in Share Best Practices
Find data size at folder/subfolder level from backup before start restore

Hello expertsNeed to restore deleted data, and user have no clue about the size of data, in CommVault as you know we can see the size of individual files, but not folders, for folders and sub-folders it shows 0 Bytes.So is there anyway to find that before we actually hit the restore and filled up any space. 

5
M
Bit
16 days ago
C
ChrisCC
asked in Share Best Practices
configure SSL certiticate on linux command center

Hello,I have deploy a dedicated Command center on RHEL 8.8 in 11.34 version.i tried to configure a CA trusted certificate on the server.i get error message when trying to connect to the URL with wget -p command :: 443... failed: Connection refused.i have added a pfx files (certificate size is 2048 and set the password  + PKCS12 in the server.xml.restart the tomcat service.thanks in advance for your help.Regards,  

4
J
Vaulter
18 days ago
A
Byte
arikByte
asked in Share Best Practices
offloading backups to multinode standby configuration

HelloWe have a cluster with 1 primary and 3 secondary servers, dump backup works from everyone but log backups only work on the primary. What is the best practice for this situation?And if you can backup the logs only from the primary how will it work when the primary failovers?

2
A
Byte
20 days ago
M
Bit
MAK000Bit
asked in Share Best Practices
Oracle RMAN Archive Log backup issue

     Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-03002: failure of delete command at mm/dd/yyyy 14:35:15 RMAN-06091: no channel allocated for maintenance (of an appropriate type) ]Source: <client name>, Process: ClOraAgent Ora DBA gave the following lines to be added to script, but still it not helped allocate channel for maintenance type 'SBT_TAPE';allocate channel for maintenance type disk;Other instance archive log from other hosts are using same schedule where the scripts are placed in, they running fine. but this instance

1
I
Vaulter
21 days ago
C
ChrisCC
asked in Share Best Practices
Windows command center with Linux Commserve ?

Hello,it is possible to deploy a Command center in Windows OS into a Linux Commserve on rhel ?because i need SSO for customer’s authentication. Kind regards, Christophe

2
J
Vaulter
25 days ago
M
Bit
MAK000Bit
asked in Share Best Practices
failed to create VSS snapshot error

Error Code: [17:176]Description: Failed to create VSS snapshot required to run system state backup. System state backup is skipped. VSS error [[0x80042306 2147754758] The shadow copy provider had an error. Check the System and Application event logs for more information.]. Please refer VSS Event logs for more details.Source: <client name>, Process: clBackupI was asked by Server admin to answer/action following, which doesn’t make sense to me because I had have never to do this manually in past to stop VSS related error on windows file system backup.Even on the host having this issue started recently, but prior that there was no such error, The host in question runs win file system and sql level backup Question from System admin:“We need to know if that server is doing SQL backups with CommVault, this is to determine if VSS is trying to backup SQL (i.e. if CommVault backs up SQL, it should exclude SQL from the default Windows subclient. If this is not excluced, then CommVault will

2
M
Bit
28 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Share Best Practices
Configuring Replication for Cloud Storage (Azure GRS) auxiliary copy alternative

Hello community,We are looking for a 2nd copy of our Azure workloads.According to this approach you can archive that via a GRS blob storage intend of auxiliary copy. https://documentation.commvault.com/11.20/configuring_replication_for_cloud_storage.htmlSo, let’s assume that we have MA1, primary backup server for Azure workloads in Availability Zone 1, with a GRS blob storage as primary cloud storage and a MA2 in Availability Zone 2 (for 2nd copy also with same GRS blob storage).In this scenario, how we will maintain the DDB to MA2 ? Or this approach is only for restore operations (in case of incident MA1)?Please for your feedback,Nikos

1
A
Vaulter
1 month ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
posted in Share Best Practices
2nd copy to Cloud Disk Library approaches

Hello Community,Lets discus about 2nd (auxiliary) copy in a Cloud Library.In case that need to have a 2nd (auxiliary) copy of on-prem Disk Library to a Cloud Provider (Azure), we have 2 options:Deploy a new MA to Azure, with its own DDB for these aux copies operations. Just configure the blob storage (also with new DDB) to an existing on-prem MA and start aux copies (without any additional MA deployment in Azure).Please for your feedback about these 2 approaches.With option 2, seems that you are going to save some cost from Azure MA VM, but what about optimization, performance and resource utilization?Please for your thoughts!Best regards,Nikos

0
Nikos.Kyrm
Byte
1 month ago
D
Byte
DUO-CSRByte
asked in Share Best Practices
Help needed with Oracle SEHA (Standard Edition High Availability)

Friends, We use on our systems Oracle SEHA (Standard Edition High Availability) databases.That means we have 2 servers and the databases run at one server as single databases. If the server goes down, the database fail-over to the other server. It feels like classical cluster-behavior, but it’s without cluster-software on OS level. This means that Commvault will see the database as a standard Oracle database running on node1. Then when there is a failover, Commvault will autodetect this database on node2 as a new database and the one of node1 will have failed jobs.The when the database fails back to node1, the jobs of this database on node2 will keep having failed jobs.So the database backups are spread on 2 clients, while you can see in CV that the DBID is the same. As we have 30 days retention, we can’t just cleanup the remains on node2 as for recovery we need data from both clients. We also can’t disable the backup for node2, because we don’t know when the next failover will happen

3
D
Byte
1 month ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
posted in Share Best Practices
Cloud Storage Cost Optimization - DDB Backups & AWS Infrequent Access / Azure Cool Access Tiers

If you have deduplication-enabled Storage Policies that are using an AWS S3 Infrequent Access tier or an Azure Cool Access tier (either directly, or via Combined Storage Tier configuration), there is potentially an opportunity to optimize your cloud storage costs by reviewing the associated DDB backup configuration.Noting that AWS Infrequent Access Tiers and Azure Cool Storage Tiers have a 30-day minimum storage duration, and that DDB backups are generally performed daily but only retained for 0 Days / 1 Cycle, it is more cost-effective to use S3 Standard / Azure Hot Access tiers for those DDB Backups.For example:100GB (DDB Backup) x $0.023 (S3) x 2 (accounting for once-daily data aging) = $4.60 per Month.100GB (DDB Backup) x $0.0125 (S3IA) x 30 Day Minimum Storage Duration = $37.50 per Month. For smaller environments it may not be worth the effort to change anything, but with our DDB Backups to S3IA exceeding 1.5TB, we are looking at an annual cost reduction of ~$6000.

1
Erase4ndReuseMedia
Byte
1 month ago
R
Byte
Rohith SharrmaByte
asked in Share Best Practices
Commvault Ports

Hello Experts, Our client cant communicate directly with Commcell. They go through media servers. As and when a new backup request comes, we open bidirectional communication between client and media servers for port 8400 to 8403. we would like to understand that when Backup schedule will kick off, which port will trigger to start the communication with media server and which port will help with data transfer. We would also like to know that once the data transfer is started, what will happen to the port which was responsible for data communication between client and MA.

1
Alex Deaconu
Vaulter
2 months ago
G
Byte
G.leeByte
asked in Share Best Practices
MediaAgent - Windows Administrative Shares

Hi all,After installing the MediaAgent Package on some Windows Servers (These just require the component and do not not act as a Data Mover or host a DR Share) I get the once a day 64:1142 Critical Code Event logged:  Administrative share are enabled on the MediaAgent XXX which could lead to potential security exploits, please review and take necessary steps.Having reviewed https://kb.commvault.com/article/72274 this article only really seems concerned with disk libraries and DR Shares that use an Admin share in its path. I have 2 servers that this is being logged in event viewer for, yet they only have the default C$, Admin$ and IPC$.  Should Commvault be flagging the C$ as something that should be removed?  Indeed if I apply a reg key (AutoShareServer = 0) the alert is suppressed, but this also removes the Admin$ Share.   Are these alerts in the Event Viewer supposed to be triggered for these default Shares by design or is it being over zealous and picking up these in error?  The Cri

4
B
2 months ago
S
Byte
Srikanth KByte
asked in Share Best Practices
AWS Cross account backup

AWS Cross account backup configuration.senario: having 3 AWS accounts to backup resources from Account A to a media agent in Account B that has backup bucket in account C ( account B & C are fine that I do backup account B resources as MA /AN/Proxy is here) , Account B IAM user is allowed to access resporces from Account A while configuring the commvault client for Account A backup can list the ressources from account B only though the account B user allowed to access account A , any Idea is that still viable option and supported ? ThanksSK   

2
P
Bit
2 months ago
FeRox
Byte
FeRoxByte
posted in Share Best Practices
Request for Assistance with Error in Oracle Database Restoration 🛠️🖥️

Dear friends,🌟I am experiencing an error during a restoration of an Oracle database out of place and would greatly appreciate your help in resolving it. Below are the details of the error: Error code: [18:183]Error Description: ⚠️Failed with Oracle DB/RMAN error [RMAN-03002: failure of restore command at 06/27/2024 15:56:41 ORA-19504: failed to create file "+FRA" ORA-17502: ksfdcre:4 Failed to create file +FRA ORA-15001: diskgroup "FRA" does not exist or is not mounted ORA-15018: diskgroup cannot be created ORA-15001: diskgroup "FRA" does not exist or is not mounted ORA-19600: input file is control file (+DGDATA/CTLUPFPRD/CONTROLFILE/current.62580.1172764597) ORA-19601: output file is control file (+FRA)]Source: btasdesdbora01,  Process: ClOraAgent I would greatly appreciate your guidance and support in resolving this issue. 🙏Thank you very much for your attention and help. 🤝Kind regards,😁✌🏼Felipe Roxenvinge

0
FeRox
Byte
2 months ago
E
Emara
posted in Share Best Practices
Commvault software upgrade from 11.24 to 11.32 steps

Hello every body I have commvault enviroment ( commserv : windows , and hyperscale X) The current version is 11.24.12 i want to upgrade to the version 11.32 what is the best practis for that Note : this is a dark. Site i cant have internet connection .The qustion here what is the steps and what is the roll back ?  Thanks 

1
S
Vaulter
2 months ago
J
Bit
jcaltonBit
asked in Share Best Practices
Best Practices for removing deconfigured servers from the client list

We have more than 5800 deconfigured “client-less” vCenter based servers listed in Commvault which no longer exist or have data backed up. We would like to remove them and only keep what is actually still on the vCenters. What is the best practice for this sort of cleanup? We need to switch from subclient based backups to Server Plans.

2
L
Vaulter
2 months ago
Mathew Ericson
Vaulter
Mathew EricsonVaulter
posted in Share Best Practices
Cloud Architecture Guide for AWS - 2022e Edition Now Available

Commvault is pleased to announce the availability of the Cloud Architecture Guide for AWS - 2022e Editionhttps://documentation.commvault.com/2023/expert/others/pdf/AWSCloudArchitectureGuide_2022e_Edition.pdfThis edition represents a major re-write of the CAG and includes improves in:Covering all new features and functions in Commvault 11.26 - CPR2022e (11.28) Detailing Commvault protection coverage for AWS services (300+ services) Added a new Zero Trust Security section for staying secure and protected with Commvault + AWS. Added a new Well-architected section to help detail how Commvault can be built 'well-architected' and operated in a well-architected manner Removed T-Shirt sizing (Small, Medium, Large). Commvault not longer requires customers to build specific sized MediaAgents and Access Nodes - start with our minimum recommended specifications and scale as needed.  

17
Erase4ndReuseMedia
Byte
2 months ago

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