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  • 135 Topics
  • 554 Replies

135 Topics

Mathew Ericson
Vaulter
Mathew EricsonVaulter
posted in Share Best Practices

Cloud Architecture Guide for AWS - 2022e Edition Now Available

Commvault is pleased to announce the availability of the Cloud Architecture Guide for AWS - 2022e Editionhttps://documentation.commvault.com/2023/expert/others/pdf/AWSCloudArchitectureGuide_2022e_Edition.pdfThis edition represents a major re-write of the CAG and includes improves in:Covering all new features and functions in Commvault 11.26 - CPR2022e (11.28) Detailing Commvault protection coverage for AWS services (300+ services) Added a new Zero Trust Security section for staying secure and protected with Commvault + AWS. Added a new Well-architected section to help detail how Commvault can be built 'well-architected' and operated in a well-architected manner Removed T-Shirt sizing (Small, Medium, Large). Commvault not longer requires customers to build specific sized MediaAgents and Access Nodes - start with our minimum recommended specifications and scale as needed.  

8
Mathew Ericson
Vaulter
3 months ago
K
Bit
Kish007Bit
asked in Share Best Practices

Deployment of commvault on AWS

Hi All ExpertsDo we have ant link or Document to understand Pre requisites / Best Practice's and steps to onboard commvault on aws 

3
Damian Andre
Vaulter
1 day ago
Carmine Bollettino
Byte
Carmine BollettinoByte
asked in Share Best Practices

SLA does not include all VMs

Hi,Our backup is connected to the VmWare VMs that are divided into two clusters:- vcsa-sap.seab.lan , whose VMs are present in the SLA- vcsa.seab.lan, whose VMs are not present in the SLAOn 30 October 2023, the certificate of vcsa.seab.lan was renewed and since then the VMs have disappeared from the Commvault SLA on the Command Centre page.  Before the certificate was renewed, there were 90 VMs in both clusters.Now only those of the vcsa-sap.seab.lan cluster are present (43 VMs) but not those of the vcsa.seab.lan cluster.  I need instructions on how to proceed in order to add the new certificate in Commvault and restore the correct functioning of the SLAThank youCarmine 

0
Carmine Bollettino
Byte
5 days ago
S
Bit
stefano.ebauBit
asked in Share Best Practices

Recover a backup after a Disaster

Hi All,in the infrastructure that I manage, I have a Commserve and a Media Agent on premise (cmvCServe and cmvMA01) and another MA (cmvMA02). Due to cost issues, only the Commserve is directly replicated on a remote infrastructure dedicated to any Disaster Recovery.A second MA (cmvMA02) is active on a DR infrastructure, but not actually used.Both MA are connected to two different S3 libraries in the cloud where the respective DDB is also present.In the event of a disaster, can I recover the backups carried out by the on-prem MA by configuring the share of the library located on the first MA to be reached and used throught the second MA, positioned in the DR environment?Is this a viable configuration?Thanks in advance for your answers!Best Regards

2
S
Bit
5 days ago
A
Bit
ARVVIBit
asked in Share Best Practices

Database backup

Hi Team,               I am getting the below error while taking a IntelliSnap backup, can anyone suggest Description: SMIS Provider connection timeout. Please make sure 1) SMIS provider software has been installed. 2) Correct SMIS provider name has been entered using Array Management. : [Snapshot::SnapDelete: Connection to CIMOM failed]

2
A
Bit
5 days ago
Z
Byte
ZoltanByte
asked in Share Best Practices

Change Exchange Online with On-Prem AD to Exchange Online with Azure AD

Hello, When we deployed Exchange Online backup couple of years back, we still used On-Prem AD. Now AD Team is migrating more and more to Azure AD, including shared mailbox delegation groups.We used these groups to provide Commvault the list of users that should have access to the archives of shared mailboxes. Given that the delegation groups now only exist in Azure AD, would there be a way to eitherconvert Exchange Online with On-Prem AD to Exchange Online with Azure AD or work with the new Azure AD objects to delegate shared mailboxes in Commvault?Our current setup is:Exchange Online with On-Prem AD End User authentication using SAML (Azure AD) as primary means of authentication. We still keep the On-Prem AD Domain Identity Server, SAML is Associated with the AD Domain. Thank you,Zoltan

2
Z
Byte
6 days ago
J
Bit
jitendra shuklaBit
asked in Share Best Practices

Can we suspend/resume the sql backup jobs?

SQL backups do not resume upon suspending? Resuming causes SQL backups to start over or skip current database and move to next one? So should  we prefer the job to be killed if it is going to pending state repeatedly and not suspend it. This way, next schedule can kick in and run successfully.

1
Chris Hollis
Vaulter
8 days ago
A
Byte
ADN GMBHByte
asked in Share Best Practices

Commvault Exchange mailbox Restore - List of failed Messages/Objects.

Hi,we are currently restoring a few mailboxes from our users. Most of Messages are getting restored and is working fine, but we get a few failed/skipped Messages.The normal Report in the Commcell Console doesn’t list them either, (if we select “Failed Items”) and in the Command Center Report we couldn’t find any option as well.Is there any special Report that will give us more details? Even the CVMailRestore.log doesn’t tell us, that these failed/skipped messages are? kind regardsJoerg

2
A
Byte
13 days ago
A
Byte
AjalByte
asked in Share Best Practices

two factor authentication for domain users

I have enabled two factor authentication for commvault specific group in which both domain user and local user are member of , two factor authentication is not working for domain users , is there anyway to make it work 

3
Scott Moseman
Vaulter
15 days ago
L
Byte
LADISLAV KORENByte
asked in Share Best Practices

ANYONE HAS experience with SQL setup as FCI - Failover Cluster Instance??

Our SQL client server has 2 interfaces. Backup runs on one VLAN but cluster config runs on the other VLAN. I was able to setup backup as single node instance and running. After creating a Failover Cluster INstance it cannot add the SQL instances into it as it has connection problems. My question is.. do we need to have both node and cluster IP in one VLAN?

1
D
Vaulter
20 days ago
N
Byte
Nawras HaddadeenByte
asked in Share Best Practices

Access node requirements for local Object Storage with Amazon S3

i am working on a new workload configuration for Scality object storage running with Amazon S3 and in the below link i was not able to find the access node requirements https://documentation.commvault.com/v11/essential/114959_add_amazon_s3_object_storage_repository_with_access_key_and_secret_key.html also the note: under the access node, not fully clear  The access nodes must be of similar operating system type

2
N
Byte
1 month ago
M
Byte
mzatorByte
asked in Share Best Practices

Best practice for NAS client cluster/vserver configuration

Team, need to know what is the best practice for NAS client configuration regarding the clusters/vservers.Scenario: Client has a netapp. CIFS/NFS will be used. Is best practice to configure the NAS client as the cluster and then add the vservers to it (under ‘storage virtual machines’) or to configure a NAS client for each vserver ? When configuring a NAS client for each vserver would there also need to be a NAS client for the cluster ?

1
R Anwar
Vaulter
1 month ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in Share Best Practices

Upgrading existing FREL appliances to FR32 might fail in case FREL appliance cannot access public Internet

This is just an informative message for customers using FREL appliances. In case you upgrade an existing FREL appliances that is based on FR30 or earlier and in case the FREL is unable to connect to the public Internet than the upgrade to FR32 will cause the FREL to go offline. During the upgrade to FR32 it tries to pull some packages from a public repo which is not possible. I have an outstanding ticket for it and the only solution now is to refresh the appliances with the FR32 FREL.I in all honesty also hope development reconsiders the current approach and implement an automatic FREL refresh function that can automatically re-deploy FREL appliances preserving the current configuration using a one-button refresh option. This is a much better approach than offering a solution that can push out FREL OS updates. 

2
Onno van den Berg
Commvault Certified Expert
1 month ago
J
james.lee
asked in Share Best Practices

Can CommVault recover data from tape used by other traditional backup solutions?

I was using a different backup solution before(Backup using Tape Library)After purchasing a new CommVault, you install CommserveCan CommServe recover tape that was previously backed up from a different solution?

1
Rajiv
Vaulter
1 month ago
PedroRocha
Byte
PedroRochaByte
asked in Share Best Practices

Validating and Testing Restores - Common practice and best practices

Hello everyone! This is a generic set of questions to understand and share information on what are you guys doing regarding restore validation and testing. Any specific feature from Commvault that helps with that? Running workflows to automate those tasks? How often to run restore validation (validate only option). Does anyone uses that Validate Restore workflow from the Commvault store? Test restore using a subset from the whole universe? Let's consider VMware, Windows FS, Linux FS, Oracle. Regards!Pedro  

2
M
Byte
1 month ago
Mike Struening
Vaulter
Mike StrueningVaulter
posted in Share Best Practices

Home Labs! Show us what you have!

I bet that many of you have some VERY impressive home lab setups….so let’s see them!Share your home lab or home office setup for bragging rights and internet points!

17
S
Byte
2 months ago
M
Byte
ManiDByte
asked in Share Best Practices

Secondary copy in to tape library

Dear Team,We have five data center and each DC deployed one media agent and taking backup through disk library. Out of five data center one is the main and another four are the branches. Now we are planning to deploy tape library for only secondary copy. Which is the best option to take tape backup? Taking secondary copy in the same data center. So, need to deploy tape library for each dc or will move all secondary copy to main dc in one of the disk library and then moving to tape copy. Need your support to implement the solution in Commvault.

4
M
Byte
2 months ago
T
Vaulter
Thomas HeltenVaulter
asked in Share Best Practices

Exchange MB migration to ExOnline

Hi Folks, I have a customer with Ex Server and ExArchiving in place who started migrating EXMB to ExangeOnline. Stubrecall works after MailBox migration to ExOnline. Question is, is there an elegant way to recall all the messages from the Archiv into the ExOnline Mailboxes?Any hint is very appreciatedThanksThomas

2
T
Vaulter
2 months ago
T
Byte
TP_EricksonByte
asked in Share Best Practices

Media Agents can be physical or virtual?

Dumb Question, but  I don't want to have to have my systems team argle bargle. Media Agents have to be physical servers, correct? I am assuming there shouldn't be a reason why it cannot be a virtual machine, but before I put my foot in my mouth (tasty btw) I want to see what the community best practice is. 

3
V
Bit
2 months ago
M
Bit
MenteeBit
asked in Share Best Practices

SCOM Benefits in CV

Hello Team,We have SCOM in our environment so wanted to understand if any additional benefits I can expect if we integrate it with CV.Because CommVault is already good for Alerts/Reports. 

1
N
Vaulter
3 months ago
A
Byte
AjalByte
asked in Share Best Practices

CIS Baseline/Hardening compliance check for Apache Web Server and DB

we have done all in one server deployment  on windows server 2019 ,and our security team has done some hardening manuallty , but they are not able to check the CIS Baseline/Hardening compliance foir are not able Apache Web Server and DB ,  what all are the security measures taken in 11.28 software especially for  iis tomat appache and sql , we are not using CIS OVA image . is there anyway to check compliance for separate component 

2
A
Byte
3 months ago
A
Byte
AjalByte
asked in Share Best Practices

CIS Hardening scripts - usage

i am trying to run cis hardening script , getting below output , help please , does anyone know right procedure to run this and expected output   

4
A
Byte
3 months ago
A
Byte
AjalByte
asked in Share Best Practices

Chaning media agent , and adding Tape library

we have done a hardware refresh , and planned to keep the old MA and Library unitl the retention period ,we have our tape library connected to Old Media agent and aux copies are configured on it,  i would like to know the best approach to move the tape library to new MA all the current job to tape library are finished, can anyone help me with stepsputt media agent to mainantance modereconnect tape library to new MAscan the library using new MAthat is enough ? 

10
S
Vaulter
3 months ago
R
Byte
RobAbateByte
asked in Share Best Practices

Deconfigure Clients with no Backup History

I am trying to find a solution where we can automatically deconfigure clients which have no backup history.  While also making sure we don’t mistakenly deconfigure any MediaAgents/proxies/CS/etc. We’re trying to implement a set of policies/settings that would result in decom of a server simply by disabling backup activity at the client level.I want to enable the Data Aging MM parameter to ignore cycles on backup activity disabled, so that if we disable backup activity it would prune the data after 35 days.Then I want the client to remain for some time and if it has no backup history, then I want to have it automatically deconfigured after X days.  Then we would turn on the option to delete deconfigured clients that have no protected data, so that things would eventually clean up automatically. I am trying to find a setting to deconfigure clients which have no backup history - the closest thing I was able to engineer would be:Smart Client GroupDeconfigure Client Workflow scheduled again

4
S
Bit
3 months ago
Heath
Byte
HeathByte
asked in Share Best Practices

File Server Upgrade without Full Backup

We are in the processes of upgrading a number of our servers.  They are virtual and the Drives lay on our SAN.  Currently we create a new server with the same name but B like 15B.  When we go to replace the old server they change the names and then connect the Drives to the new server.  When our backups run, the first time even if they are Inc’s the do a full backup again.  So we are backing up for a few days because we need to pause during the day because it slows down the business to a crawl.  Is there a better way to do this, am I missing something that I should be doing.  The drives themselves are exactly the same.  I could understand if they were physical machines but its all virtual on the same SAN.  Maybe its just the way it is I just can’t imagine a huge company dealing with this, we are not a large company but this server alone is 10-15 TB worth of drives.  Any suggestions for best practice.  Thanks everyone

1
T
Vaulter
3 months ago

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