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  • 293 Topics
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293 Topics
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Kim AndreByte
asked in Share Best Practices
CommServe windows 2025 support

Does anyone have any information from Commvault regarding CommServe support for windows server 2025? I have tested it in our lab and it seems fine.

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Roman MelekhByte
asked in Share Best Practices
NTFS vs REFS for DAS

Hello I am planning to install a new Media Agent with DAS, this one will be Server 2022 and here is my question - should I consider ReFS for data, DDB and Index? Commvault support does not provide any 100% yes\no answer, Commvault documentation has zero information. Thoughts?

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JoergByte
asked in Share Best Practices
unable to collect log files. There is not enough disk space in the [/opt/commvault/iDataAgent/jobResults/sendLogStagingFolder

Hi, I do partner support and sometimes I advice my customers to collect logs. I had to notice that under FR36 we currently need to collect Log files manualy often on Linux clients. sentlogs runs in an error Job Status: [Completed With Error] The client [ora] got critical error: [There is not enough disk space in the [/opt/commvault/iDataAgent/jobResults/sendLogStagingFolder]. The available free space is [6.00] GB, please make sure to have at least [10.00] GB and retry the operations.]. Failed Client(s): ora It will take some time until customers find enough space to sadisfy the threshold. May be it make sense to reserve 10GB in the future. May be Setting the Minimum Free Space for the Job Results Directory is not the screw we should turn here. Do you have a good suggestion what we can do to make “send log files” working again until hundred of Unix machines in an CV environment have increased the “jobresults” size or have been moved ? It's annoying to have to repair the tool first befor

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RC23
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RC23Byte
asked in Share Best Practices
CommServe needs at least 10 minutes to reboot due to D:\Commvault\ContentStore\Base\StopProc.vbs

Hello, Commvault 11.32.x is running on a Windows 2019 server. We noticed that when we need to shutdown or reboot our CommServe in case of Windows Updates for example, the whole process takes at least 10 minutes, more often 15 to 20 minutes… One could understand that it is difficult to afford with such amount of time for each reboots.The shutdown process stays “ stuck “ for several minutes on the step : “ Shutting down of service: Group Policy client “. A case has been opened at Microsoft support, investigations pointed out that this huge amount of time needed is due to the execution of Commvault D:\Commvault\ContentStore\Base\StopProc.vbs.If I am not wrong, this file is supposed to allow current jobs enough time to complete smoothly. MS support asked if it would be possible to “ disable “ temporarily the execution of this file, in order to test if that solves the issue.-→ Does somebody else is facing the same Commvault behavior at shutdown ?-→ Knowing that each time we shutdown/reboot

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PaulLedermann
asked in Share Best Practices
Migration from Commvault to Commvault Cloud

Hi: Which is the best way to migrate from Commvault to Commvault Cloud? (Metallic) I have been told that there is not an utility to do it and that should be a restore and backup process just like as going from another software to Commvault, but I guess that a lot of customers may have the same requirement. Any thoughts will be appreciated. Best, Paul

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carvalhosByte
asked in Share Best Practices
backup schedule

hi, I need help creating a backup schedule in version 11.36 using the command center. In the previous version I had already created it without any problems because I used the commcell console. I have a subclient for which I need to create a backup schedule: Subclient1Backup daily incremental running x hourBackup full backup running all saturdayand the storage is in different media pool I can't associate two jobs to the same subclient, could someone help me?

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up114743Byte
asked in Share Best Practices
Updating VM details on vCenters with Commvault Backup details

When taking a Commvault VM Image backup it updates the VM on the vCenter with job no and last backup date which is very helpful for ensuring however is anyone aware of being able to update a VM on the vCenter with details of Agent based backups (SQL, Windows etc) appreciate any help or advice.

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Damian Andre
Vaulter
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M Torres
asked in Share Best Practices
Hardware Refresh of Media Agent and Commserver

Hi all, We have a Server with Commserver and MA installed on it and I want to renewal on a new server. The MA have a local Disk Library of some TB of backups. I’ve refered the commvault documentation of Commserver Hardware Refresh but I still haven't understood how migrate local disk library data to new hardware. Could any help me with some ideas how do this migration? Actual server has local disks in RAID 5 (disk library), that here are my backups. New server has local disk in RAID 5, to received that migration. Regards!

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MenteeByte
asked in Share Best Practices
Best Approach to backup o365

What is the best approach to backup o365 mailboxes. Is it recommended to create secondary copy to Tape? as primary going to be single point of failure Any recommendations for bandwidth as we will transfer over external network.

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A
Vaulter
C
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carvalhosByte
asked in Share Best Practices
Can I save two backups from different subclients on a single tape?

I have a storage pool with 5 tapes to make daily backups "Pool Daily" I have configured two subclients to make backups to this storage pool daily at the same time, primary backup, but each subclient is using a different tape, that is, two tapes per backup. How can I make them use the same backup tape? Commvault:11.36

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Vaulter
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LibiByte
asked in Share Best Practices
Linux CommServe running on XenServer

Is anyone running a Linux CommServe on Citrix XenServer? Pro’s / Con’s Thank you

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gary mcneelyByte
asked in Share Best Practices
server uptime report in Command center

What is the Command center equivalent to view the server uptime and where is the server uptime report located in Command center ? ref JAVA console server uptime

201
Erase4ndReuseMedia
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RDTesterBit
asked in Share Best Practices
Inquiry About Running Commvault Backup and VSS-Based Replication on the Same Machine

Dear Commvault Team, We are planning to implement a replication solution that utilizes the VSS service on a Windows machine. At the same time, we would like to perform backups of SQL Server (MSSQL) and files using Commvault on the same machine. Could you please advise on how to achieve this setup without any issues or conflicts between Commvault and the replication solution? Thank you in advance for your assistance. Best regards,

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Damian Andre
Vaulter
D
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De-DupedByte
asked in Share Best Practices
Primary On-Prem MA - Windows based and crashing processes on MA

Does anyone have in their Windows Application Event Log of your Media Agent Server any event id’s 1001 that look like this: Fault bucket 2119584666510853566, type 5Event Name: RADAR_PRE_LEAK_64Response: Not availableCab Id: 0 Problem signature:P1: CVODS.exeP2: 11.280.1000.1507P3: 10.0.17763.2.0.0 On mine, the event name and the exe changes but does repeat. Sometimes it’s VSBK.exe or a random Windows exe.I used to have a ton of these. Present day it’s much less. Last year the Application Event log was littered with these and the Media Agent Server became unusable. Support was at a loss. It might be easy to say there was a hardware issue. This server was in service from 2019 - 2024 and operated 24x7 without issue. Since that terrible week last year the MA was migrated to a different server to get backups going again. These app crashes in the Application Event log still occur on the new server, but they are few and isn’t effecting backups anymore. When I say migrated, I moved the DDB, mov

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0ber0nByte
asked in Share Best Practices
Best Practice for NAS Configuration on Commvault as Library

Hi Team, We purchased a Huawei Dorado 18000 v6 device onsite to use in Commvault backups. We want to configure and define this device as a Nas Library, but some questions came up to my mind.- Are there any Best Practices to follow when defining a NAS Library to Commvault?- What should we determine as Block Size on the storage side?- Would it be more logical to set a quota when creating a NAS share on the storage side or to use the "Do not Consume more than" option on Commvault?- Would it be more efficient to create a library with many NAS shares, for example 5*10TB=50TB or 1*50TB=50TB? - If I am going to use 3 Media Agents, would it be more logical to create a DDB with 3 partitions and place each partition in the relevant MA? Best Regards.

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Mohamed Ramadan
J
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JamesACSByte
asked in Share Best Practices
View Plans

I am setting up a new user/group and not sure which permissions to apply so that the user/group can only view the plans (schedules) that’s assigned to its resources.

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Rajiv
Vaulter
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Oje AlexisByte
asked in Share Best Practices
Commserv cpu hitting 100% nightly due to Media Manager process

Dealing with nightly high cpu issue….hit plateaus at 100% for several hours. Task manager shows Media Manager process hogging the cpu. This only happens during backup windows and not during the day. Dev support is saying it’s looking like we just have too much happening. It’s 200 VM backup jobs and they’re staggered. Issue only happens when the Incr VM backups run. Does not happen when corresponding Syn full run. I’ve tried staggering the jobs as much as I can but it only delays the inevitable. Suggestions?

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AjalByte
asked in Share Best Practices
Commvault Air Gap configuration - recommendation

what is recommended method to configure the Commvault Air Gap storage - cool tier our primary storage is hyperscalex 3 node . i am planning use one of the node as media agent for Commvault Air Gap storage - cool tier is it okay or do we need a seperate MA for this

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ThomasGByte
asked in Share Best Practices
Windows 2025 Support

To be deleted

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T
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TomskyBit
asked in Share Best Practices
Splitting VADP subclient content

For VADP backup: Sublient A is configured with 20 VMs; if I create a new subclient B and remove/split the content of the subclient A to ex. 10 VMs per sublient (same SP).Will this trigger full backup on subclient B? or it will continue with incrementals.

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S
Vaulter
T
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TNOByte
asked in Share Best Practices
Browse and Restore - Page Size

Hello, Is there a way to set the below value globaly to be higher than the default ( 10K ) ? The Page Size option allows you to specify the number of objects to be displayed in the browse window. You can browse through each page list by selecting the appropriate page number in the Browse window. Once the default is changed, it uses the same page size which was used in previous browse request until changed again. In the CommCell Browser, expand Client Computers > client > Agent. Right-click a backup_set or subclient , then click All Tasks > Browse and Restore. From the Restore Options dialog box, click the Advanced Options tab. Enter a value for Page Size. Click View Content. Thanks

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R
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Raj BalarajByte
asked in Share Best Practices
30 days Immutable to 90 days using On-Premise S3 (NetApp)

Hi Team, Currenlty i have 30 days Immutable (60 days Lock). i would like to increase to 90 days (180 days lock).DDb created every 90 days. Does below theory is correct and how much storage space i should increase? New DDB is created every 90 days if immutability sets 90 days. (Full copy each cycle) Required Total space: 390 TB x 3 = 1170 TB (180 days lock) Current space i have 784 TB. should i purchase another 386 TB?

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Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Share Best Practices
Set specific minute starttime for 1hrs RPO in Plan?

Hi, A customer is using 1hrs RPO for inc file backup using a Plan. The want to set a specific start-minute to avoid collision with other activities. Is this possible in Command Center or do we need to request Commcell Consloe to create a separate Schedule Policy for this? /Patrik

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dude
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Pedro_ABit
asked in Share Best Practices
It is better to use a Commserve on a virtual or physical machine?

It is better to use a Commserve on a virtual or physical machine?

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Erase4ndReuseMedia
Byte
S
Byte
slow backup with Catalys HPEByte
posted in Share Best Practices
Multipathd error with SAN disks in RHEL

We have 6 RHEL 7 and 8 VSAs that we use to perform backups through VMware SAN. For this reason, the LUNs are presented to the VSAs, which are also VSAs. However, the problem occurs when the administrators increase the size of a LUN. Our VSAs stop working; for example, if I try to check the pvs, vgs, or lvs, the command hangs indefinitely. Has anyone else experienced something similar?

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Rajiv
Vaulter
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