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Azure VM Snapshot (Non IntelliSnap Backups)

Hello Everyone , In Azure We are taking daily incremental backups of Azure VM.Retention - 15 Days 1 CycleWe observed that Snapshots of all the VM are getting retained. When next job starts it deletes the snapshot and the latest snapshot is retained till the next backup.We are not using Intellisnap at all.Ideally as per process snapshot should get deleted after the backups:https://documentation.commvault.com/2022e/expert/31324_backup_process.html This is not happening resulting in increased cloud cost. Please advise.

Exchange Recovery Point - Scheduling?

Hi together,in oine of our project we have the need to execute Exchange Single Item Recovery on a regular base. Due to this requirement we have to create a recovery point … but this takes very long (1 hour+).Is there any possibility to create a recovery immediately after the backup … or scheduled. Just to be prepared for the next single item restore?Thank you.Michael

379

1 hour ago

AbdulIkramByte

Share Best Practices

COmmserve DR phase1 backup to metallic cloud

Hi CV Team, We want to send CSDB meta data to commvault cloud(metallic). We have whitelisted all CV URLS. We added internet proxy IP to the commserve host. When try to enable the setting “upload backup metadata to metallic cloud”, I am getting below error in CVcloudservices.log “Failed to connect to cvdrservices.metallic.io port 443 after 21000ms, cloudnt connect to server”. Kindly note, I am able to url the URL upload backup metadata to metallic cloud” on the commserve edge browser.Do I miss anything here? Do I need to configure HTTP proxy on commcell console ?https://documentation.commvault.com/2022e/expert/configuring_http_proxy_server_for_commserve_computer.htmlIf I configure, does it allow access to all clients in environment(which we does not want) ?You can configure all clients in your CommCell environment to access Internet resources through an HTTP proxy server.

214

1 hour ago

DiWiBit

Software Upgrades and Updates

What happened to O365 Exchange Online Recovery Points in 2023E ?

Is it no longer necessary to create Exchange Recovery Points for Exchange Online or might this be a bug?

Outlook add-in updated version

Dears,I'm encountering difficulties downloading the latest Outlook add-in for version 11.36. The downloader is only providing the version for 11.30.I would appreciate it if someone could assist me in obtaining the correct downloader for version 11.36.Additionally, I believe there may be an error in the documentation regarding the Outlook add-in version. It's possible that the shared version is outdated. I recommend the Commvault team verify the accuracy of the documentation to ensure it aligns with the latest version of the Outlook add-in.

FSBased Backup PostgreSQL Invalid Archive Log Directory

Hello Commvault Community,I'm trying to backup PostgreSQL with FSBased backup, somehow it failed at 74%. When I checked the log, it shows that there is invalid archive log directory (Log file attached). In our PostgreSQL.conf, we are using bash command in archive_command row. I also configured the postgres instance in Commvault using the path from archive_command bash file. So the path to archive log should be correct.In looks like Commvault managed to transfer data but it failed to stop the Backup Query.Please advice. Thanks in advance.

223

4 hours ago

lborekByte

Self-Hosted Q&A

github protection using github app credentials

Hi, Is it possible (or is it on the roadmap) to use github app credential during github authentication? As far i understand only personal access key is possible now? I was told by our github team that using app credentials is a good practice and allow us to use higher API limits. Thanks.

514

4 hours ago

NabinBit

Storage and Deduplication

WORM storage Lock

Dear sir,I enabled the Worm storage lock on one of the production environments, but I don't know what effect it will have. I want to test what the WORM storage lock actually does on Hardware as well as on our backup data.Thank youWith Regards.

4 hours ago

AndresLByte

Self-Hosted Q&A

Two MAs with local storage, single or two storage pools?

Hello,In one location i have two MAs(media agents) with local storage, each MA has:1. SSD storage for DDB (two disks in RAID1 array), single logical disk2. HDD storage for library (multiple disks in RAID6 array), single logical diskSo, I have two options:A. Create two Deduplication storage pools, one per server and manage how agents are spread between those pools manually. With this approach I'm familiar on practice, it is not very convenient to mage such setup. But i clearly understand how jobs and clients are spread between MAs and what happens if one of servers will fail.B. Create one big Storage pool with both MAs in grid, library paths will be shared between MAs using DataServerIP transport in read mode, pool will have common DDB with two partitions(one per MA). I'm not familiar with such setup and don't know potential downsides.So, questions regarding option (B):1. How agents and jobs are spread between MAs? How Commvault makes decision which local storage path to use, on MA1 or

303

5 hours ago

Mohit ChordiaByte

Self-Hosted Q&A

Storage Utilization Report Terminology

I see below mentioned in storage utilization report Total Used SpaceTotal Data WrittenTotal Application SizeConsidering Total Application Size is Front End data , what is the difference between Total Used Spaceand Total Data Written , tried to find it in documentation but not able to .Why total used space is almost 50% higher than total data written ?

182

6 hours ago

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AbdulIkramByte

Share Best Practices

COmmserve DR phase1 backup to metallic cloud

214

1 hour ago

DiWiBit

Software Upgrades and Updates

What happened to O365 Exchange Online Recovery Points in 2023E ?

Is it no longer necessary to create Exchange Recovery Points for Exchange Online or might this be a bug?

Outlook add-in updated version

FSBased Backup PostgreSQL Invalid Archive Log Directory

223

4 hours ago

AndresLByte

Self-Hosted Q&A

Two MAs with local storage, single or two storage pools?

303

5 hours ago

Mohit ChordiaByte

Self-Hosted Q&A

Storage Utilization Report Terminology

182

6 hours ago

TyoBit

Self-Hosted Q&A

Restore Exchange email

We are archive exchange email using commvault,, now we want to restore the email,, is it possible if we restore the email to another email account ? Let’s say account A archived then the email restored to Account B..

101

6 hours ago

luhennBit

HyperScale X Q&A

Ethernet frame size for Auxiliary Copy between 2 HSX clusters…

Hi All,A customer asked me about the size of the Ethernet frames used between 2 HSX clusters during Auxiliary Copies.From what I understand, the customer is concerned that the frames are too small. And that in relation to certain network components, the throughput obtained is not very high if the frames are small.And he asks me to put the question to Commvault ...As I understand it, this is independent of Commvault. But I'd like to check my understanding to the community.Ethernet has a minimum frame size of 64 bytes. It also has a maximum frame size of 1518 bytes. (if jumbo frame is not configured).For Auxiliary Copy jobs between HSX clusters, Commvault uses 128kB data blocks.These data blocks are sent to the Rocky Linux kernel, which splits them into 1500-byte segments (if jumbo frame is not configured) and sends them to the Ethernet interface driver.Can you please confirm my correct understanding? Is there any reason why Ethernet frames should not be the maximum size?Regards,Luc

command center question

which dashboard is available on the command center am i right to say Apps Dashboard or? and can MediaAgent can be located on-premises or in the cloud on physical or virtual machines.

102

8 hours ago

EvrardByte

Self-Hosted Q&A

Different SQl version

Currently I ma looking to do a restore from one server to another one, but it’s failing due to different SQL server version in the commVault Gui. I’ve confirm the server both have the same SQL version. They are also on the same environment version as commvault ( 11.32.59). I am looking to upgrade Method to the same version as Insurgent .Method SQL server version is showing 14.0.3475.1Insurgent SQL server version is showing 16.0.4150.1

183

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