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Pre checks whether agent can be installed through Push Installation or not

Team,As we know , if we have to perform push installation of commvault agent . SSH from Commserver to Client should work . In my Env SSH works for some clients while not for others.Do we have any pre-check mechanism in Commvault where we can validate the client is ready for push-installation or not . This could be useful for automation checks. Thanks,Mohit

14 hours ago

LGHREADYByte

Self-Hosted Q&A

VMWare Image of Commvault Software with 11.38.32 can't be running after customization with my password and IP address,please help fix it .

VMWare Image of Commvault Software with 11.38.32 can't be running after customization with my password and IP address,please help fix it . VMWare Image of Commvault Software with 11.38.32Category: Virtual ApplianceLast updated: May 14, 2025File Name: CS-Linux-11.38-32.ovaSize: 17.20 GBSHA256 checksum: 57459081afdb39f93dabae8f7a3e5971e4523b97f6f0489fe529899d28fef413Author: Commvault

18 hours ago

PaupauBit

Developer Tools, Integration and Automation

Custom reports

Since the Job API does not return the admin jobs, looking for anyone who might know which sql table contains the admin jobs, or aux copies/dr copies, data aging jobs Thanks for any suggestion.

101

19 hours ago

TangstenBit

Developer Tools, Integration and Automation

Custom Report - Combining Multiple Reports

Hi Team,I am currently attempting to build a custom report that consolidates the following individual reports into a single comprehensive report:Last 12 Month Backup Job Trending Disk Library Growth Disk Library Capacity Details Cloud Library Growth Cloud Library Capacity Details Average Q&I Time DDB CapacityUnfortunately, I have encountered difficulties due to the lack of detailed database information. I have explored Commcell views, but none have provided the necessary insights.In my efforts to create this report, I attempted to generate a dataset using HTTP from REST APIs. However, I encountered an error stating, “Illegal character in query at index 483: .”Considering an alternative approach, I explored the possibility of using SQL queries. While I identified the table related to the library, “CNMMMediaInfoView,” I was unable to locate other tables containing the required information.I have reviewed several posts that appeared promising, but they did not provide the specific det

20 hours ago

DennisByte

Self-Hosted Q&A

Change Tape Library

Hi,our tape library has a defect and i must change to another one.I have changed it in our storage policy: Is this enough or do I have to consider anything else?RegardsDennis

22 hours ago

Brent AtwoodByte

SaaS (Metallic) Q&A

Break Glass Account with 2FA enabled

Hello,With the recent enablement of 2FA for all Commvault Cloud environments, I have a question about break glass accounts. Our company uses Okta and that is set up, so all our domain accounts are not affected by the 2FA enablement. However, since our break glass account is not on the domain, it is tied to 2FA. I have it set up to give me a PIN using Microsoft Authenticator.My question is, if I am out of the office or there is a DR situation, how are my teammates able to use the break glass account if needed? It doesn’t look like the account can have multiple authenticator accounts attached to it.Thank you!

354

1 day ago

HenkeByte

Self-Hosted Q&A

DDBbackup backing up to disabled copy

All,If I read the documenattion correctly, when a storage policy copy is disabled (unchecked Active) no backups can use the copy.I have a DDBbackup that is using that copy for it’s backups. The DDBbackup is for a Global DDB, the only copy using that DDB is the one that is disabled. When we disabled the copy we did not change the Storage Device on the DDBbackup subclient or removed the schedule. Is this functionallety by design or is considerd a bug?What do you think?Thanks and best regardsHenrik

1 day ago

SSchmidtCommvault Certified Expert

Self-Hosted Q&A

Reporting Used accounts

hi, is there any report wich i can use to report wich accounts are used for agents backups ?

1 day ago

Nikos.KyrmByte

Self-Hosted Q&A

Dedicate Web Server for Self-Service portal

Dear Commvault community,We currently have a Self-Service portal supporting approximately 10,000 O365 users.Given that the Web Server for this portal currently resides on the CommServe, does it make sense to move it to a dedicated Media Agent, leaving only the core CommServe Web Server components on the CommServe itself?Please for your feedback.Best regards,Nikos

1 day ago

AlexisByte

Software Upgrades and Updates

Installation of Commvault Agents in an Offline Environment

Hello,I am currently working on deploying Commvault agents on new client machines within an isolated environment. Neither the CommServe nor the client systems have internet access. However, they do have full bidirectional connectivity between them and meet all prerequisites for the installation.I attempted to initiate the installation through the Commvault Console but encountered an error. I am unsure whether this is due to the system attempting to reach the internet to retrieve the necessary agent packages, or if it's the result of a misconfiguration in the software cache, preventing it from locating the required media.I would appreciate guidance on the following: Is it possible to perform remote installations from the Commvault Console using the software packages already present on the CommServe, without requiring internet access—since the agents are already installed on the CommServe? Can I generate a custom installation package using the software components already available on t

202

1 day ago

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Mohit ChordiaByte

Self-Hosted Q&A

Pre checks whether agent can be installed through Push Installation or not

14 hours ago

LGHREADYByte

Self-Hosted Q&A

VMWare Image of Commvault Software with 11.38.32 can't be running after customization with my password and IP address,please help fix it .

18 hours ago

PaupauBit

Developer Tools, Integration and Automation

Custom reports

Since the Job API does not return the admin jobs, looking for anyone who might know which sql table contains the admin jobs, or aux copies/dr copies, data aging jobs Thanks for any suggestion.

101

19 hours ago

TangstenBit

Developer Tools, Integration and Automation

Custom Report - Combining Multiple Reports

20 hours ago

DennisByte

Self-Hosted Q&A

Change Tape Library

Hi,our tape library has a defect and i must change to another one.I have changed it in our storage policy: Is this enough or do I have to consider anything else?RegardsDennis

22 hours ago

SSchmidtCommvault Certified Expert

Self-Hosted Q&A

Reporting Used accounts

hi, is there any report wich i can use to report wich accounts are used for agents backups ?

1 day ago

varseniaByte

Virtualization and Containers

Openstack and virtual server agent proxy

I've set up a proxy by installing VSA but the Opensatck Client can't communicate with the proxy's virtaul server.Are there any other specific packages to install on the VSA or should this one be included in the configuration files?My Commvault version is 11.32.83 How can i solve this

102

1 day ago

MiKL_CvltBit

Self-Hosted Q&A

Gitlab 17.8 - Get repositories failed for organization [] with error [].

Hello,I configured a Gitlab client (devops app). I entered the url (https) and the token.Commcell : 11.36.41Jobs return this error.Error code: [6:1206]Description: Get repositories failed for organization [] with error [].Source: "ClientName", Process: GitBackupLog extract2465835 25a02b 05/23 07:12:16 1049365 CVLibCurl::CVLibCurlSendHttpReqInternal() - failed to send http request2465835 25a02b 05/23 07:12:16 1049365 CVLibCurl::CVLibCurlSendHttpReqInternal() - curl-err:[SSL peer certificate or SSH remote key was not OK] http-resp:[0] url:[https://apr1gitlab.domain.local/api/v4/groups?top_level_only=true] server-resp:[_null_] resp-size:[0]2465835 25a02b 05/23 07:12:16 1049365 DistributedIDA::CMaster::handleEventError(1189) - 0x8007065B:{DistributedIDA::CMaster::initialize(513)} + {CVGit::GitBackupCoordinator::initialize(134)} + {CVGit::GitBackupCoordinator::initializeInternal(256)} + {CVGit::GitBackupCoordinator::GetRepoDetailsFromSubClientForGitLab(513)/Get list of repositories failed.

1 day ago

Erase4ndReuseMediaByte

Self-Hosted Q&A

BOL / Documentation - Search Issues

For the past ~month I have been having intermittent issues with Search on BOL \ Documentation.Is this due to the ongoing work? Is it a known issue? When attempting to search from the landing page, an error is returned: When this occurs, I also note that the Search box is missing from the header: And the Additional Settings page is missing the search bar, and default results. Tested with Chrome and Edge. Have cleared cache, tested using In-Private / Incognito, etc.

Amr ShboulVaulter

Hi team, Can we assign PST ownership based on the PST file owner? for deleted mailbox from the content.Thanks,Amr

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