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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,174 Topics
  • 18,295 Replies

4174 Topics

D
Bit
Data Center Claro ColombiaBit
asked in Self-Hosted Q&A

The backup job summary template was deleted and I lost all the scheduled reports

By accident someone deleted the backup job summary template and lost 75 scheduled reportsDoes anyone know how I can recover them?

0
D
Bit
7 hours ago
S
skoomer
asked in Self-Hosted Q&A

Are NetApp Tamperprrof Snapshots supported?

Hi guys, one quick question.NetApp offers the feature to lock Snapshots to prevent deletion of it without the need of an SnapLock Aggregate. The feature is called “Tamperprrof Snapshot”.https://docs.netapp.com/us-en/ontap/snaplock/snapshot-lock-concept.html?q=TamperproofIs this feature supportet by Commvault?Could Commvault handle/manage the retention/lock of the snapshots on the ONTAP-level?For primay snap and snapvault copies.If not, what would be the best solution to keep the snapshots safe from deletion → SnapLock? RegardsJulian

3
C
Vaulter
8 hours ago
L
Byte
Lukasz AByte
asked in Self-Hosted Q&A

VSS error during ddb backup

Hi,I am unable to backup DDB because of VSS error.The ddb is located on d: . From the OS I can do manual snapshot using ‘vssadmin create shadow /for=d:I’ve already tried with additional setting ‘nUseVSSSoftwareProvider’.Regards,Lukasz

3
S
Vaulter
13 hours ago
J
Byte
jaleefByte
asked in Self-Hosted Q&A

Oracle backup error

any idea on the below error ,  Error Code: [18:183] Description: Failed with Oracle DB/RMAN error [RMAN-03009: failure of allocate command on ch1 channel at 12/01/2023 13:13:35 ORA-03113: end-of-file on communication channel ] Source: grb-srv-opr, Process: ClOraAgent we restarted the server and services backup 4,5 backup ran sucessfully again we are facing same issue 

0
J
Byte
14 hours ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A

Azure Premium SSD V2

IntelliSnap failed on Azure Premium SSD V2 with below error,  incremental snapshots is still preview status, any chance to create full snapshot for Azure disk? 20164 5584  04/10 06:59:07 182052 CreateManagedDiskSnapshot() - Failed to create Incremental Snapshot for disk [vaz-wpc-002_DataDisk3]. Attempting normal snapshot...20164 5584  04/10 06:59:07 182052 CreateManagedDiskSnapshot() - Exception [System.AggregateException: One or more errors occurred. ---> Microsoft.Rest.Azure.CloudException: Only incremental snapshots are supported for disks of Sku PremiumV2_LRS.

4
M
Byte
14 hours ago
ZachHeise
Byte
ZachHeiseByte
asked in Self-Hosted Q&A

Again - any way to determine what makes a "suspicious file" trigger happen?

In the past few months, “file activity anomaly alerts” have been exploding in my commvault warnings. Consider this thread a continuation of my previous thread here. For instance, we have Microsoft Configuration Manager use its built-in backup function to back its files/databases up twice a week to a location on our file server, and then later Commvault backs up the whole file server.Here’s a few of the files which it always sticks on, some related to Config Manager, some random other onesDescription: A suspicious file [P:\Project\Staff\DISASTER\SCCM\SSCBackup\CD.Latest\SMSSETUP\AI\LUTables.enc] is detected on the machineDescription: A suspicious file [P:\Project\Staff\DISASTER\SCCM\SSCBackup\CD.Latest\splash.hta] is detected on the machine Description: A suspicious file [K:\Users\Choi2\R\4.2.1\file3ea85e644f6c\spatstat.random\R\spatstat.random] is detected on the machine Description: A suspicious file [M:\TSProfiles\Buetz.v6\.conda\pkgs\tornado-6.2-py39hb82d6ee_0\Lib\site-packages\torn

10
Chris Hollis
Vaulter
1 day ago
D
Bit
Davide MiettoBit
asked in Self-Hosted Q&A

Ifinds high memory usage

helloin my enviroment we have many share with more than 10 milions files and directory to backup.It is normal that in the access nodes the ifind process can consume more than 20 GB of ram ?There is indication about the relation between number of directories and files and memory usage of ifind ?thanks in advance

1
C
Vaulter
1 day ago
PedroRocha
Byte
PedroRochaByte
asked in Self-Hosted Q&A

Is it normal to have the Time Shift Detected alert triggered with Live Sync?

Hello, Every time I run a Maintenance Failover, I receive the "CommServe Time Shift Detected !" alert. Detected a change in the system time, it is now forwarded by 30 days 22 hours 32 minutes 10 seconds. But there's no time shift between the active and standby Commserve servers… Regards,Pedro

6
D
Bit
1 day ago
PedroRocha
Byte
PedroRochaByte
asked in Self-Hosted Q&A

Do Oracle DB restores supports multiple streams?

Hi, I see that the stream count is defaulted to 2. But I also read the all restores are single streamed except for a few iDAs. And oracle iDA is not one of them. Regards,Pedro

2
S
Byte
2 days ago
N
Bit
NezBit
asked in Self-Hosted Q&A

Unable to Perfrom Mysql DBs out of place restore

Hello ; I have 2 Mysql Cluster running on the same version “8.0.20” and check configuration have been applied to both clusters and everything is fine. Check readiness is ok for both clusters. Also, FS backups for both clusters were fine, and FS our of place restore between both clusters. The issue in restoring the DB from one cluster to the second one is that the restore is starting and there has been no progress on both DBs cluster and everything is fine and check readiness is ok for both also FS Backup for both clusters were fine, also FS our of place restore between both cluster , the issue in restoring DB from one cluster to the second one, the restore starting and no progress on the job since job started and no data moved but the DB created on Mysql end but there is no progress from commcell side and job last time update was the same as the time of start job ?Commv. version 11.30.48.

5
Sunil
Vaulter
2 days ago
M
Bit
mohammad yasinBit
asked in Self-Hosted Q&A

Apache vulnerable CVE-2022-34305 & CVE-2022-42252

the recommendation by tomcat to solve this issue to update the version to the last recommended release,just i need to ask if the update will effect on Commvault application or you have any concern and recommendation from your side.

1
C
Vaulter
2 days ago
D
Bit
dtovar22Bit
asked in Self-Hosted Q&A

Automate commvault deploy

Hello! Is it possible to automate the deployment of commserve with ansible? I would love to be able to bypass the menu prompts with variables when using ./cvpkgadd on linux.Thanks.

2
D
Bit
2 days ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A

Option Reconfigure in Action menu - Command Center

What does the option Reconfigure mean?  

5
J
Vaulter
2 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
posted in Self-Hosted Q&A

WORM Storage Mode on Disk Libraries advantages over WORM Copy on Storage Library

Hello community,Im trying to understand and is not clear to me, what the advantages to use WORM copy in a Storage Mode on Disk Libraries, over a “simple” WORM Copy just on Storage Library.Please for your thoughts. 

5
Nikos.Kyrm
Byte
2 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

SAP MaxDB DB backup client configuration

Hello community,We are try to configure SAP MaxDB backup. We have completed client installation and instance configuration, but we facing errors related to pipes / streams.Backint, param and streams are configured according to following guide:https://documentation.commvault.com/2022e/expert/22205_configuring_multiple_streams_for_backups_and_restores.htmlDuring backup (from Workflow) we are getting the following error:Error Code: [19:857] Description: OK ERR -24925,ERR_PREPARE: Preparation of backup operation failed Can not create pipe '\\.\pipe\pipe_mem1'. (System error 13; Permission denied) Source: cv*****, Process: Workflow Please for your feedback,Nikos

1
Sunil
Vaulter
2 days ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Sharepoint (v2) backup seemingly running fine, but all azure apps give permission errors.

The jobs are seemingly still running fine without any failed items.I restarted the services on the access node, also tried verifying in another browser. Maybe it could be a problem with browser cache, but no.Discovery and index timestamps are up to date.Running 11.32.23Any comments on this? What should be done? Can I trust the backup?

2
No special characters
Byte
2 days ago
C
ChrisCC
asked in Self-Hosted Q&A

configure gridstor in Command Center

Hi All,i’m using Commvault from several year. I‘m used to work with the Commcell Console but the command center become very useful and simple for commcell administration.for new customers (not on hyperscaleX) i would like to only make them use the command center because it’s easier to use than Commcell console and also ,comparing to other product, the commvault “complexity” should not be an argument anymore.in the command center some advanced configurations seems to be missing.how to configure a media agent gristore in the command center ?thanks in advanceChristophe

2
C
2 days ago
T
Bit
turbo1781Bit
asked in Self-Hosted Q&A

Stubbing no longer works

Since a few months we have the problem that the archiving function does not work anymore. Files that were previously stubbed without any problems are suddenly no longer stubbed. Also files that had a recall are not stubbed again. In the logs it says "Reason: [Skipping as file has recall on data access or open attribute ON]". Files are for example jpg and bak. We are already in contact with the support but they don't get any further.

15
T
Bit
2 days ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A

Auto Recovery for Azure VM

We’d like to use Auto recovery for Azure VM, replicate Azure VM from region 1  to region 2, may I know how it workes? Create Azure VM snapshot then replicate to remote site? or streaming backup and replicate to remote site.

1
N
Vaulter
2 days ago
D
Byte
DarioVByte
asked in Self-Hosted Q&A

Commvault with xtrabackup lock db

Hi, When I fully backup an instance using the XtraBackup utility, the tables are locked and the DB cannot be accessed.How can I fix it?   ​​​​​​ 

1
Chris Hollis
Vaulter
2 days ago
B
Bit
Ben OvedBit
asked in Self-Hosted Q&A

Commvault licensing and SKU Questions

Hi all,I’m about to renew my license and intend to increase it for the first time.I’d be happy if anyone can help with questions or direct me to a thread where it was already answered. Have VM Socket licensing that I understand is deprecated and at some point will be turned to 10 VM pack license although it’s perpetual license. Is that true? when will existing license will be turned to VM packs? I heard around 2025 If socket license turns to VM packs, what is the ratio I should expect will remain? for example, one perpetual socket license turns to X VM packs? if so, how many? I have 2 SKU almost the same. can someone explain the difference?Commvault Complete Backup & Recovery for Endpoints, Per User    CV-BR-EPCommvault Complete Backup & Recovery - Per Front-End TB    CV-BR-FT and:Commvault Complete Backup & Recovery for Endpoints, Per User    CV-BKRC-EP-11Commvault Complete Backup & Recovery - Per Front-End TB    CV-BKRC-FT-11  thank you all in advance!

1
Chris Hollis
Vaulter
2 days ago
P
Bit
PGrothBit
asked in Self-Hosted Q&A

2FA on Commvault

I am planning on implementing 2FA (probably with Microsoft Authenticator) on my Commserve (not Metallic).  Has anyone done this and are there any “gotcha’s” I need to be aware of.  I would only want 2FA for domain users not my local commvault admin account. Thanks

1
A
Vaulter
3 days ago
U
Bit
User201928249
asked in Self-Hosted Q&A

Commvault LiveSync Firewall ports requirements

Hi,we would like to have an environment consisting of one Active CS host in the production site and one Standby CS host in a DR Site. Also we would like to enable automatic failover. And CS host will act as proxy for the client. Commvault documentation, at least for me, is not clear about all the ports that we need to open.Could you please help me find out?I understood that ports 8405 and 8408 and also 8090, 8091, 8097 for HAC needs to be open between the two CS, both direction.But I’m not sure which ports I need to open from the clients to both proxy CS.In the documentation it says “If the SQL clients are used as the proxy, verify that all the clients in the CommCell environment can communicate with the port and hostname of the SQL clients in both the active host and the passive CommServe hosts.” https://documentation.commvault.com/v11/essential/106081_planning_for_commserve_livesync_setup.html Thanks

1
L
Vaulter
3 days ago
K
Bit
KYuskoBit
asked in Self-Hosted Q&A

Aux Copy Streams Change "Data to be Copied"

Some Background - I’ve worked off and on with Commvault over the past several years and we currently are migrating data from a cloud-vendor back to on prem.  The question I have is about a behavior I’ve never noticed before, but is probably from a lack of experience staring this closely at jobs as they run rather than something going wrong.  I just want to understand it.The AUX copy that is currently running has 2 streams remaining.  Last Friday 11/22, those two streams showing the following information:STREAM 1:Data to be Copied - 4.06 TBData Copied - 263.63 GBSTREAM 2:Data to be Copied - 926.14 GBData Copied - 221.9 GBThen this morning I log in to check up on the job and those same streams now show this:STREAM 1:Data to be Copied - 3.43 TBData Copied - 575.65 GBSTREAM 2:Data to be Copied - 842.33 GBData Copied - 298.26 GBOver the past week as I’ve been monitoring these two streams I’ve noticed these numbers shift in a way that the “Data to be Copied” amount shrinks and the “Data Copi

2
C
Vaulter
3 days ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Retiere Windows Cluster client

Hello,When retiering a Windows cluster that is backedup with commvault cluster client. Is it just to retiere the nodes or is there anything additional that is needed? BRHenke

3
clecky
Vaulter
3 days ago

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