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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 5,011 Topics
  • 21,596 Replies
5011 Topics
Jennifer Kelley
Vaulter
Jennifer KelleyVaulter
published in Self-Hosted Q&A
Update: Commvault Cloud release 2024E (11.36) & download processNews

Start here if you are looking for CPR 2024E (11.36). For details about features and enhancements in the release, check out this blog post in Platform Updates. And be sure to check out our customer webinar covering the enhancements and fall release schedule (now on-demand). To access to the release prior to November 15, submit a request to download from this page on the Docs site - follow the link under General Availability for “Request Latest Media kit” at the bottom right as shown below. GA download request path for 2024E (11.36) For further updates on our platform release schedule and plans going forward, read this blog post.

7050
Jennifer Kelley
Vaulter
2 months ago
M
Byte
Michael SeickertByte
asked in Self-Hosted Q&A
Exchange Recovery Point - Scheduling?

Hi together,in oine of our project we have the need to execute Exchange Single Item Recovery on a regular base. Due to this requirement we have to create a recovery point … but this takes very long (1 hour+).Is there any possibility to create a recovery immediately after the backup … or scheduled. Just to be prepared for the next single item restore?Thank you.Michael 

379
S
Vaulter
1 hour ago
S
Saadhom
asked in Self-Hosted Q&A
Outlook add-in updated version

Dears,I'm encountering difficulties downloading the latest Outlook add-in for version 11.36. The downloader is only providing the version for 11.30.I would appreciate it if someone could assist me in obtaining the correct downloader for version 11.36.Additionally, I believe there may be an error in the documentation regarding the Outlook add-in version. It's possible that the shared version is outdated. I recommend the Commvault team verify the accuracy of the documentation to ensure it aligns with the latest version of the Outlook add-in.

154
S
2 hours ago
M
Matin
asked in Self-Hosted Q&A
FSBased Backup PostgreSQL Invalid Archive Log Directory

Hello Commvault Community,I'm trying to backup PostgreSQL with FSBased backup, somehow it failed at 74%. When I checked the log, it shows that there is invalid archive log directory (Log file attached). In our PostgreSQL.conf, we are using bash command in archive_command row. I also configured the postgres instance in Commvault using the path from archive_command bash file. So the path to archive log should be correct.In looks like Commvault managed to transfer data but it failed to stop the Backup Query.Please advice. Thanks in advance.

223
L
Byte
4 hours ago
L
Byte
lborekByte
asked in Self-Hosted Q&A
github protection using github app credentials

Hi, Is it possible (or is it on the roadmap) to use github app credential during github authentication? As far i understand only personal access key is possible now?  I was told by our github team that using app credentials is a good practice and allow us to use higher API limits.  Thanks.  

524
L
Byte
4 hours ago
A
Byte
AndresLByte
asked in Self-Hosted Q&A
Two MAs with local storage, single or two storage pools?

Hello,In one location i have two MAs(media agents) with local storage, each MA has:1. SSD storage for DDB (two disks in RAID1 array), single logical disk2. HDD storage for library (multiple disks in RAID6 array), single logical diskSo, I have two options:A. Create two Deduplication storage pools, one per server and manage how agents are spread between those pools manually. With this approach I'm familiar on practice, it is not very convenient to mage such setup. But i clearly understand how jobs and clients are spread between MAs and what happens if one of servers will fail.B. Create one big Storage pool with both MAs in grid, library paths will be shared between MAs using DataServerIP transport in read mode, pool will have common DDB with two partitions(one per MA). I'm not familiar with such setup and don't know potential downsides.So, questions regarding option (B):1. How agents and jobs are spread between MAs? How Commvault makes decision which local storage path to use, on MA1 or

303
M
Vaulter
5 hours ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Storage Utilization Report Terminology

I see below mentioned in storage utilization report Total Used SpaceTotal Data WrittenTotal Application SizeConsidering Total Application Size is Front End data , what is the difference between Total Used Spaceand Total Data Written , tried to find it in documentation but not able to .Why total used space is almost 50% higher than total data written ? 

182
Mohit Chordia
Byte
6 hours ago
T
Bit
TyoBit
asked in Self-Hosted Q&A
Restore Exchange email

We are archive exchange email using commvault,, now we want to restore the email,, is  it possible if we restore the email to another email account ? Let’s say account A archived then the email restored to Account B.. 

101
M
Vaulter
6 hours ago
S
sylvia kemunto
asked in Self-Hosted Q&A
command center question

which dashboard is available on the command center am i right to say Apps Dashboard or? and can MediaAgent can be located on-premises or in the cloud on physical or virtual machines.

102
S
8 hours ago
E
Byte
EvrardByte
asked in Self-Hosted Q&A
Different SQl version

Currently I ma looking to do a restore from one server to another one, but it’s failing due to different SQL server version in the commVault Gui. I’ve confirm the server both have the same SQL version. They are also on the same environment version as commvault ( 11.32.59). I am looking to upgrade Method to the same version as Insurgent .Method SQL server version is showing 14.0.3475.1Insurgent  SQL server version is showing 16.0.4150.1  

183
S
Vaulter
20 hours ago
B
Byte
backupByte
asked in Self-Hosted Q&A
Is it possible to enable 1Touch for all in Unix Clients at once?

Hi All,We have multiple Unix clients in a Commserve, I need to enable 1Touch for all the clients.Is it possible to enable 1Touch for all in Unix Clients at once? Any workflow or Command/Script?  Regards,Sravan Kondeti

496
V
Bit
1 day ago
S
SUHWAN AHN
asked in Self-Hosted Q&A
Client group schedule setting

I would like to manage the schedule in the client group.But the schedule doesn't come out  I can check it with Client computer schedule.  Is there a way to manage the schedule in the group?

201
D
Vaulter
1 day ago
D
Byte
drPhilByte
asked in Self-Hosted Q&A
Tape library during the DR test

Dear Commvault experts,during the planned DR test scenario our tape library should be a part of the testing DR environment, that is in the completely isolated environment. Therefore, this library will be marked as offline in the existing backup production infrastucture.My questions are: How can we ensure that the temporary test-DR CommServe can only read from the tapes and not write to them? Is it sufficient to disable the Scheduler and Data Aging features? Additionally, is it necessary to configure this tape library on the test-DR CommServe, or is it automatically recognized? Your input will be much appreciated!

1393
D
Byte
2 days ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A
Azure Premium SSD V2

IntelliSnap failed on Azure Premium SSD V2 with below error,  incremental snapshots is still preview status, any chance to create full snapshot for Azure disk? 20164 5584  04/10 06:59:07 182052 CreateManagedDiskSnapshot() - Failed to create Incremental Snapshot for disk [vaz-wpc-002_DataDisk3]. Attempting normal snapshot...20164 5584  04/10 06:59:07 182052 CreateManagedDiskSnapshot() - Exception [System.AggregateException: One or more errors occurred. ---> Microsoft.Rest.Azure.CloudException: Only incremental snapshots are supported for disks of Sku PremiumV2_LRS.

78210
Onno van den Berg
Commvault Certified Expert
2 days ago
K
Byte
KevinDodd
asked in Self-Hosted Q&A
Office365 - Exchange Online

Good evening folksWe currently use Commvault to backup our Exchange Online (EXO) environment and I have recently been reviewing Commvault DR options and have become a bit stuck for EXO.The components involved for EXO backups I believe are …-Access Node-Index Server-Web Server The access node and index server I understand why their needed but I am at a bit of a loss as what role the web server plays. If I change the web server under properties of the access node to another web server the restores fail so clearly the websites play a crucial role. I have read the CV documentation but am still no further forward - I can see that there is some sort of search svc installed.Any clarify that can be provided would be much appreciated.

182
S
Vaulter
4 days ago
A
Byte
atitagainByte
asked in Self-Hosted Q&A
MFA Best Practices

Hi all, just looking for some advice.  I have a CommCell that had SSO enabled for years and I can see all the local Support Team accounts under users in the CommCell. I have disabled SSO on the AD domain’s configured and now I am planning on setting up MFA.  My thinking is to do the following Create an MFA group Enabled MFA for above group. Create new CV only local accounts for CV Admin staff and add these to the MFA group.Q, is this what others out there are doing ? also for old SSO accounts, can these be added to the MFA group so they can't logon and more with MFA. Thanks 

353
P
Vaulter
5 days ago
A
Vaulter
Amr ShboulVaulter
asked in Self-Hosted Q&A
Office 365 Exchange online

 we are using office 365 app, and we have Commvault on-prem.Q: can we apply cleanup policy on exchange online?

1556
Nikos.Kyrm
Byte
5 days ago
PedroRocha
Byte
PedroRochaByte
asked in Self-Hosted Q&A
Is there a way to control when the synthetic full in a server plan runs?

Hello, I am still tryin to get used to server plans. Consider the following requirements:weekly full backups on Fridaysincrementals on the other days of the week If I create a server plan, with a 1 week retention, I understand it will run a synth full every 7 days. but when? will it be on Friday? Can I control this via backup window? If I do not have a full backup windows defined in the plan, synth fulls are controlled by the backup window as the incrementals? Regards,Pedro

1386
N
Byte
6 days ago
D
Byte
drPhilByte
asked in Self-Hosted Q&A
Netapp multi-streaming within an individual content path is not enabled [Event Code 39:515]

Dear Commvault experts, Could you please elaborate on the following error code: NetApp multi-streaming within an individual content path is not enabled because we could not create a snapshot on the path [content_path_name] [Event Code 39:515]?On the NDMP subclient properties tab, we attempted to enable NetApp multi-streaming within an individual content path. However, after starting the full NDMP backup job, we encountered the error message mentioned above.Is this something we can investigate on the Commvault side, or should we focus on the NetApp storage array? Based on your experience, are there any significant benefits if using this option?

712
D
Byte
6 days ago
A
Adarsh.op
asked in Self-Hosted Q&A
Exchange mail box restore getting hanged from the Tape backup

Hi Team,In our Infra, We are try to restore exchange mail box from the tape backup its getting hung in 60%Please share and suggest for this above issueHere with shared the  Jobs logs for your reference

112
S
Vaulter
6 days ago
M
Bit
Manchem
asked in Self-Hosted Q&A
Synthetic Full

Hi,In My env we created two different libraires recently we changed a storage policy for few clients and i didn’t run any manual backup after changing the storage policy. i leave as it as  schedule. my concern is Do i need to run manual full backup/ How SF will copy the previous Full?Note: We are using Same Index cache but Libraires are different. 

396
M
Bit
7 days ago
D
Byte
drPhilByte
asked in Self-Hosted Q&A
DR backup full export location and schedule

Hi all, In our case, it seems that the export location is nearly full. However, the jobs in both the disk and tape library associated with the DR backup appear to be of regular size. What’s strange is that the DR backup is committed every 3 hours.My questions are:Is it possible to change the default retention period (90 days) for the export location? Where can I check and modify the schedule for the DR backup? Is it possible to delete DR backup jobs from the export location when there is insufficient space? Your help will be much appreciated!

784
D
Byte
7 days ago
F
fariz kuswaradhana
asked in Self-Hosted Q&A
Cannot view vm list in vm group in command center

Hello Commvault Community,We have development commcell to test VMware and Nutanix Backup. We managed to add both to the Commcell environment, but somehow it always failed to fetch information about VM list in the VM group sections. And it only happened in the Command Center, we manage to browse fine in the Console.Is there any fix or log we can check for this issue.Note:CS, MA, Commandcenter is in single machine.Screenshot attached.

407
F
7 days ago
M
Byte
Michal OsewskiByte
asked in Self-Hosted Q&A
dynamic ports on linux

Hi,I have a questions about use of ephemeral ports.What are the ports entered in: /etc/CommVaultRegistry/Galaxy/Instance001 ? Because these don't seem to be the ports updated after scope changes in linux OS.for example:[root@client14] # more /etc/CommVaultRegistry/Galaxy/Instance001/Runtime/.properties.cv.fillerCACHED_AppManager_network_access_v4 57915CACHED_JobManager_v4 57930CACHED_MediaManager_v4 57900JobControlCVD_v4 51355SAVED_JobControlCVD_v4 51355SAVED_RecallService_v4 41347SAVED_SysMonEventSink_v4 55189argv0_0 /opt/commvault/Base/cvlaunchdargv1_0 /opt/commvault/Base/cvdargv2_0 /opt/commvault/Base/cvfwdargv3_0 /opt/commvault/Base/ClMgrSnCVDCCCPort 46791nVALID 1name0 cvlaunchdname1 cvdname2 cvfwdname3 ClMgrSpath0 /opt/commvault/Base/cvlaunchdpath1 /opt/commvault/Base/cvdpath2 /opt/commvault/Base/cvfwdpath3 /opt/commvault/Base/ClMgrSsid0 1sid1 2sid2 3sid3 4Do the ports entered in ...Runtime/.properties become established only when installing the agent?Do the ports entered in ...Ru

403
M
Byte
8 days ago
A
Byte
AnandKByte
asked in Self-Hosted Q&A
Commvault upgrade 11.20 to 11.32 with Windows OS 2022

Hi Team,Currently the Commvault version is running 11.20.199 and we want to upgrade 11.32 version.The commserve is running VM with Windows 2016.We will upgrade Windows from 2016 to 2022.Please advise which level will upgrade first and version of Commvault.Shall we upgrade CV 11.20 to 11.24 and then 11.24 to 11.32. 

292
J
Vaulter
9 days ago

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