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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,179 Topics
  • 18,304 Replies

4179 Topics

G
Bit
Gnaget1891Bit
asked in Self-Hosted Q&A

Communication error between VSA proxy and media server

HelloMy VSA proxy server has issues communication with the media agent. cvping works, and also test-netconnection. The media agent has 2 NIC, admin and backup. Admin network is not reachable for the VSA proxy. There are 2 DNS records for the media agent.mediaagent.domain.net and mediaagent.backup.domain.netNot sure if it matters but the media agent is registered in the commcell with the admin hostname, mediaagent.domain.net Anyway we have created DIP and backup networks so the VSA proxy actually tries to connect to the correct IP address. But in cvfwd.log I get the following: ######## ######## Switching fd=952 to non-blocking modeConnecting fd=952 to xx.xx.xxx.12:8403Completing connect() for fd=952Successfully connected to xx.xx.xxx.12:8403=> HTTP/1.1 POST xx.xx.xxx.12:8403ERROR: cvfwd_iot_wait(): Socket READ failed. Got READ error on ON_DEMAND control tunnel from "vsaproxy" to "mediaagent" via (xx.xxx.x.134, xx.xx.xxx.12): The specified network name is no longer available.Error in

4
G
Byte
51 minutes ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Plans

Maybe someone in here can help out and straighten out the Plans part for me.The below is going to one stg policy. Several clients schedules attached.How would that pain out if done in a “Plan”How many Plans, backup destinations and so on required?I am not all aboard on plans since I’ve been using the “old” way for the last 10 years.  Thanks for any enlightment//Henke

0
Henke
Byte
3 hours ago
P
Bit
przemekkBit
asked in Self-Hosted Q&A

MediaAgent: System Requirement are outdated

https://documentation.commvault.com/2022e/expert/2822_mediaagent_system_requirements.html MediaAgent: System Requirement are outdated - for example for 11.32 (release 2023) there are informations from Updated Monday, July 11, 2022We need modern OS support like Ubuntu 22.04 listed in file system backup - https://documentation.commvault.com/2022e/essential/142272_system_requirements_for_linux.html 

15
S
Vaulter
4 hours ago
PedroRocha
Byte
PedroRochaByte
asked in Self-Hosted Q&A

Command Center Data is "old" vs Commcell Console

Hello, I've noticed that in several situations, when somethings is done through the Commcell console, there is lag until that reflects in the Command Center pane.Why?Is there a way to speed up this and have the information in Command center refreshed?Example: delete a few jobs from SP. Command center disk lib usage does not reflect the change in disk usage. Commcell does. Regards,Pedro

10
Henke
Byte
4 hours ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Command Center

Hello,Where can I find the schedules used in my commcell in Command Center? //Henke

0
Henke
Byte
4 hours ago
T
Byte
thomas.SByte
asked in Self-Hosted Q&A

The VSS files become bloated. Can this come from Commvault?

Hello everyone,a customer contacted us and reported that the VSS files on the domain controller were bloated on C:\System Volume Information. He suspects either Commvault or VMware. I looked at several things but couldn't come to a clear conclusion. Maybe someone here knows this behavior and can give me a tip for the solution if this comes through Commvault. Kind RegardsThomas

0
T
Byte
5 hours ago
O
Bit
OracleBit
asked in Self-Hosted Q&A

Oracle DB/RMAN error

Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-03009: failure of backup command on ch1 channel at 12/04/2023 05:03:31 RMAN-10038: database session for channel ch1 terminated unexpectedly RMAN-03009: failure of backup command on ch2 channel at 12/04/2023 05:03:31 RMAN-10038: database session for channel ch2 terminated unexpectedly ]Source, Process: ClOraAgent 

0
O
Bit
6 hours ago
M
Byte
Magnus FrøysethByte
asked in Self-Hosted Q&A

OneDrive backup, active vs inactive data.

Hello, Hope someone can help me understand the OneDrive Active vs Inactive data. Not so long ago, we migrated our users over to Microsoft O365, and activated backup of Exchange Online, OneDrive, sharepoint and Teams.  For OneDrive vi had about 23TB of data for about 22.5K users.   And under Protect > Office365 we could see the “Backup Size” and same with a Dashboard element showing top 5 largest servers.   OneDrive was one of our largest servers.   But about two weeks ago the OneDrive storage dropped from almost 24TB and down to 2.52TB. When i go to OneDrive in Commandcenter and look at “Details” under Backup Stats, i can see that Active size is 2.52TB and Innactive is 21.94TB.  From the Microsoft 365 admin console i can see no problems.  So my question is regarding the Active and Inactive data.   Might this be that the 2.52TB is data that has been changed since the last backup, and inactive is old unchanged data?  Or is it that the inactive data is actual data commvault think has b

0
M
Byte
7 hours ago
A
Adarsh.op
asked in Self-Hosted Q&A

we are getting error in The SCSI command to drive is stuck on the active drive controlling mediagent

Hi Team,  I have getting an error in Our Commvault backup infra as follows below  "The SCSI command to drive is stuck on the active drive controlling media agent” Please advice on this case

9
roc_tor
Byte
19 hours ago
M
Bit
mohammad yasinBit
asked in Self-Hosted Q&A

Apache vulnerable CVE-2022-34305 & CVE-2022-42252

the recommendation by tomcat to solve this issue to update the version to the last recommended release,just i need to ask if the update will effect on Commvault application or you have any concern and recommendation from your side.

2
M
Bit
1 day ago
D
Bit
Data Center Claro ColombiaBit
asked in Self-Hosted Q&A

The backup job summary template was deleted and I lost all the scheduled reports

By accident someone deleted the backup job summary template and lost 75 scheduled reportsDoes anyone know how I can recover them?

0
D
Bit
2 days ago
S
skoomer
asked in Self-Hosted Q&A

Are NetApp Tamperprrof Snapshots supported?

Hi guys, one quick question.NetApp offers the feature to lock Snapshots to prevent deletion of it without the need of an SnapLock Aggregate. The feature is called “Tamperprrof Snapshot”.https://docs.netapp.com/us-en/ontap/snaplock/snapshot-lock-concept.html?q=TamperproofIs this feature supportet by Commvault?Could Commvault handle/manage the retention/lock of the snapshots on the ONTAP-level?For primay snap and snapvault copies.If not, what would be the best solution to keep the snapshots safe from deletion → SnapLock? RegardsJulian

3
C
Vaulter
3 days ago
L
Byte
Lukasz AByte
asked in Self-Hosted Q&A

VSS error during ddb backup

Hi,I am unable to backup DDB because of VSS error.The ddb is located on d: . From the OS I can do manual snapshot using ‘vssadmin create shadow /for=d:I’ve already tried with additional setting ‘nUseVSSSoftwareProvider’.Regards,Lukasz

3
S
Vaulter
3 days ago
J
Byte
jaleefByte
asked in Self-Hosted Q&A

Oracle backup error

any idea on the below error ,  Error Code: [18:183] Description: Failed with Oracle DB/RMAN error [RMAN-03009: failure of allocate command on ch1 channel at 12/01/2023 13:13:35 ORA-03113: end-of-file on communication channel ] Source: grb-srv-opr, Process: ClOraAgent we restarted the server and services backup 4,5 backup ran sucessfully again we are facing same issue 

0
J
Byte
3 days ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A

Azure Premium SSD V2

IntelliSnap failed on Azure Premium SSD V2 with below error,  incremental snapshots is still preview status, any chance to create full snapshot for Azure disk? 20164 5584  04/10 06:59:07 182052 CreateManagedDiskSnapshot() - Failed to create Incremental Snapshot for disk [vaz-wpc-002_DataDisk3]. Attempting normal snapshot...20164 5584  04/10 06:59:07 182052 CreateManagedDiskSnapshot() - Exception [System.AggregateException: One or more errors occurred. ---> Microsoft.Rest.Azure.CloudException: Only incremental snapshots are supported for disks of Sku PremiumV2_LRS.

4
M
Byte
3 days ago
ZachHeise
Byte
ZachHeiseByte
asked in Self-Hosted Q&A

Again - any way to determine what makes a "suspicious file" trigger happen?

In the past few months, “file activity anomaly alerts” have been exploding in my commvault warnings. Consider this thread a continuation of my previous thread here. For instance, we have Microsoft Configuration Manager use its built-in backup function to back its files/databases up twice a week to a location on our file server, and then later Commvault backs up the whole file server.Here’s a few of the files which it always sticks on, some related to Config Manager, some random other onesDescription: A suspicious file [P:\Project\Staff\DISASTER\SCCM\SSCBackup\CD.Latest\SMSSETUP\AI\LUTables.enc] is detected on the machineDescription: A suspicious file [P:\Project\Staff\DISASTER\SCCM\SSCBackup\CD.Latest\splash.hta] is detected on the machine Description: A suspicious file [K:\Users\Choi2\R\4.2.1\file3ea85e644f6c\spatstat.random\R\spatstat.random] is detected on the machine Description: A suspicious file [M:\TSProfiles\Buetz.v6\.conda\pkgs\tornado-6.2-py39hb82d6ee_0\Lib\site-packages\torn

10
Chris Hollis
Vaulter
3 days ago
D
Bit
Davide MiettoBit
asked in Self-Hosted Q&A

Ifinds high memory usage

helloin my enviroment we have many share with more than 10 milions files and directory to backup.It is normal that in the access nodes the ifind process can consume more than 20 GB of ram ?There is indication about the relation between number of directories and files and memory usage of ifind ?thanks in advance

1
C
Vaulter
3 days ago
PedroRocha
Byte
PedroRochaByte
asked in Self-Hosted Q&A

Is it normal to have the Time Shift Detected alert triggered with Live Sync?

Hello, Every time I run a Maintenance Failover, I receive the "CommServe Time Shift Detected !" alert. Detected a change in the system time, it is now forwarded by 30 days 22 hours 32 minutes 10 seconds. But there's no time shift between the active and standby Commserve servers… Regards,Pedro

6
D
Bit
4 days ago
PedroRocha
Byte
PedroRochaByte
asked in Self-Hosted Q&A

Do Oracle DB restores supports multiple streams?

Hi, I see that the stream count is defaulted to 2. But I also read the all restores are single streamed except for a few iDAs. And oracle iDA is not one of them. Regards,Pedro

2
S
Byte
4 days ago
N
Bit
NezBit
asked in Self-Hosted Q&A

Unable to Perfrom Mysql DBs out of place restore

Hello ; I have 2 Mysql Cluster running on the same version “8.0.20” and check configuration have been applied to both clusters and everything is fine. Check readiness is ok for both clusters. Also, FS backups for both clusters were fine, and FS our of place restore between both clusters. The issue in restoring the DB from one cluster to the second one is that the restore is starting and there has been no progress on both DBs cluster and everything is fine and check readiness is ok for both also FS Backup for both clusters were fine, also FS our of place restore between both cluster , the issue in restoring DB from one cluster to the second one, the restore starting and no progress on the job since job started and no data moved but the DB created on Mysql end but there is no progress from commcell side and job last time update was the same as the time of start job ?Commv. version 11.30.48.

5
Sunil
Vaulter
4 days ago
D
Bit
dtovar22Bit
asked in Self-Hosted Q&A

Automate commvault deploy

Hello! Is it possible to automate the deployment of commserve with ansible? I would love to be able to bypass the menu prompts with variables when using ./cvpkgadd on linux.Thanks.

2
D
Bit
4 days ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A

Option Reconfigure in Action menu - Command Center

What does the option Reconfigure mean?  

5
J
Vaulter
5 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
posted in Self-Hosted Q&A

WORM Storage Mode on Disk Libraries advantages over WORM Copy on Storage Library

Hello community,Im trying to understand and is not clear to me, what the advantages to use WORM copy in a Storage Mode on Disk Libraries, over a “simple” WORM Copy just on Storage Library.Please for your thoughts. 

5
Nikos.Kyrm
Byte
5 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

SAP MaxDB DB backup client configuration

Hello community,We are try to configure SAP MaxDB backup. We have completed client installation and instance configuration, but we facing errors related to pipes / streams.Backint, param and streams are configured according to following guide:https://documentation.commvault.com/2022e/expert/22205_configuring_multiple_streams_for_backups_and_restores.htmlDuring backup (from Workflow) we are getting the following error:Error Code: [19:857] Description: OK ERR -24925,ERR_PREPARE: Preparation of backup operation failed Can not create pipe '\\.\pipe\pipe_mem1'. (System error 13; Permission denied) Source: cv*****, Process: Workflow Please for your feedback,Nikos

1
Sunil
Vaulter
5 days ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Sharepoint (v2) backup seemingly running fine, but all azure apps give permission errors.

The jobs are seemingly still running fine without any failed items.I restarted the services on the access node, also tried verifying in another browser. Maybe it could be a problem with browser cache, but no.Discovery and index timestamps are up to date.Running 11.32.23Any comments on this? What should be done? Can I trust the backup?

2
No special characters
Byte
5 days ago

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