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Question

Exchange Policy best practice

  • December 30, 2025
  • 3 replies
  • 31 views

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HelloIs the default policy enabled when creating the Exchange plan sufficient for clearing out older messages or mailboxes? Our default retention period is set to one year. However, when I check the Office 365 storage policy and the retention reason, I see "Data Aging Disabled" listed.

3 replies

CV_GK
Vaulter
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  • Vaulter
  • December 31, 2025

Hi ​@Egor Skepko 

What is the CV version being used?


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  • Vaulter
  • December 31, 2025

Hello ​@Egor Skepko 

reference:
https://documentation.commvault.com/11.40/software/configurations_for_exchange_mailbox_plans.html
Exchange Mailbox Retention
The retention period defined in the Exchange plan (not the storage policy) determines how long mailbox data is kept. If your plan specifies one year, any messages older than that become eligible for pruning process as per settings.

“Data Aging Disabled” Message on storage policy
Seeing “Data Aging Disabled” in the Office 365 apps associated storage policy for retention reason is normal. For Exchange Mailbox and other Office 365 apps, storage policy retention does not apply. Retention is controlled by the Exchange plans assigned to the mailboxes similarly O365 plan for other O365 apps.

 

 


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  • Author
  • Explorer
  • December 31, 2025

@CV_GK Wee are using 11.36.76

 

@Sujay kumar Dat dacht ik ook dat de retentie voor de exchange/onedrivee/team wordt op basis wat in plans staat en niet aan SP level. Thank you.