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Community Feedback

Share suggestions for improving our Community or ask general questions.

  • 43 Topics
  • 183 Replies
43 Topics
Jennifer Kelley
Vaulter
Jennifer KelleyVaulter
published in Community Feedback
Share Your Preferences: 2025 Commvault Events (Survey)Survey

Commvault is evaluating Event plans for the 2025 calendar year. We need the input of our valued community members and want to know more about your priorities and preferences.Please take a few minutes to complete this brief survey and share your feedback with us. We’ll keep the survey open until Sept. 23.  

80
Jennifer Kelley
Vaulter
1 day ago
Jennifer Kelley
Vaulter
Jennifer KelleyVaulter
published in Community Feedback
Please share your feedback and questions about the Commvault Community

We want to make this community the BEST it can be for you and all of our Commvault customers.Please share your thoughts and feedback on the initial experience here in the community, it will help us improve it for everyone.  Anything you’d like to share about the platform, the content, the ease of use, etc. would be greatly appreciated! 

76245
christopherlecky
Byte
1 year ago
N
Nayan
asked in Community Feedback
self paced course exam

is there any way to retake the exam? can anyone help

8
Jennifer Kelley
Vaulter
1 day ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Community Feedback
Non-Public Section for Reporting Minor Bugs?

I think it could be beneficial to have a non-public section for the reporting of minor bugs.I understand I could go through the full Support process, but I really don’t want to go to that much effort for a minor bug.

2
Erase4ndReuseMedia
Byte
6 days ago
A
Ahmad Dagher
asked in Community Feedback
commvault service associate exam

How many times i am able to take the exam..i mean what if i failed for the first time how many times will remain? 

1
Jennifer Kelley
Vaulter
16 days ago
A
Ahmad Dagher
asked in Community Feedback
commvault service associate

how can I attend the exam for the second time?is it possible to have a voucher for free attempt thanks a lot    

2
Jennifer Kelley
Vaulter
16 days ago
R
Bit
Renildo FrançaBit
asked in Community Feedback
Retest exam

I would like to know how I can retake the exam?  

2
D
Byte
2 months ago
D
Donald.C
asked in Community Feedback
How can I cancel my Exception Requested in Commvault Learning

How can I cancel my Exception Requested in Commvault Learning?Cannot found any process for Exception Requested and cannot cancel request.If request to other courses will show the following message.I got stuck like this: An error occurred while processing your request You may continue working in another area of the system by clicking on another tab or link above. Return to Previous Page  If this problem persists, please contact your system administrator and provide the following error details:Error: 1b2ef2f9-ff7b-4403-9682-9e9899d122fe

4
D
Byte
2 months ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Community Feedback
Mechanism to Leave Feedback for the Commvault Website?

Is there a mechanism to leave feedback for the standard Commvault website (www.commvault.com)?

9
Jennifer Kelley
Vaulter
2 months ago
F
Bit
for.an.exampleBit
asked in Community Feedback
Unable to login to the new Certification portal

Hi all, I am still able to login to the previous education portal ea.commvault.com and can see my certification, however, I am unable to login to the new portal https://commvault.csod.com/login/render.aspx?id=defaultclp using the same credentials.  Shouldn’t I be able to login using same credentials, or  do I have to create a new login credential? if yes, how to move my certification and pending courses/exams from old portal to this new portal? Could anyone please help me?

4
Suzanne Klausner
Vaulter
2 months ago
ckl
Byte
cklByte
asked in Community Feedback
Commvault Professional exam - correct/incorrect answers

Hi,I took the Commvault Professional exam yesterday. Unfortunately not successful. Is there a way to see which questions I answered incorrectly? Even the order in the review doesn't seem to match the order of the questions in the test. Thanks in advance and best regardsChristian

2
ckl
Byte
2 months ago
J
Bit
James FinleyBit
asked in Community Feedback
Do I require a separate account for Training? I already have a Support Account!

Title says it all.

2
Suzanne Klausner
Vaulter
3 months ago
R
Ramlan Subakti
asked in Community Feedback
Cannot take commvault certified professional exam

Hi,I had a problem when I wanted to take the professional certification exam where previously I had taken the free exam first but I failed the free exam. And when I wanted to take the paid exam again, I couldn't continue because my free exam failed. Please provide information regarding my problem.

1
Jennifer Kelley
Vaulter
3 months ago
A
Ali fuat
asked in Community Feedback
Private (1to1) Microsoft Teams chat restore -Emojis

Hi,I have a case about backing up and Restoring the emojis we use in the Microsoft teams chats. The documantation states that it is possible but as far as i know, i can only restore video, sound, images, gifs, stickers and also emojis that is on the phone keyboard, which is accesible on mobile  - not the ones that are on the microsoft teams interface-It is visible to see that commvault has received the message data that has the emoji but i cannot see it. It is only a blank message blob.

0
A
3 months ago
N
Bit
NCSCM system adminBit
posted in Community Feedback
BigDataApps job present on the tapes -not retain automaticlly

I checked these jobs again on the secondary copy (for tapes) where Extended Retention is, but for BigDataApps there is no job with Extended Retention. In addition, I checked each JobID separately and the "Retain Until" and "Retained by" columns have N/A, in Job Details the "Job Retention" tab is greyed out. For all these tasks to let them work i delete the aged job manually.

0
N
Bit
3 months ago
R
Byte
RandomCustomerByte
asked in Community Feedback
Take down the post

Hi Team,Please take down this post as It could be a possible security breach for my organization: 

2
R
Byte
4 months ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Community Feedback
How to reach the Commvault Community Team

Tried opening the following post https://community.commvault.com/private-ask-an-sme-53/can-we-host-the-history-dbs-in-a-metrics-cs-8531Received the following message while trying to open the thread.  The message states to contact the Commvault Community team, but I do not know how/where….. 

4
Erase4ndReuseMedia
Byte
4 months ago
M
MarcoT
asked in Community Feedback
Self paced course and exam include for professional certification

Hi,I have completed the self-paced professional courses, foundational 11.26.2 and advanced comcell console by taking and completing the exams included in the course. I received also the two badges from Credly. From the partner advantage site, they all appear to have passed and I have received the two badges for professional certified and advanced configuration, but I have no way to download the PDF of the professional certification. From the EA site, I do not see the course participation or the certification.thanks

2
Jennifer Kelley
Vaulter
5 months ago
A
Byte
Anders Trier RasmussenByte
asked in Community Feedback
Cannot access topic

Hi I am logged into this forum as a partner (HPE), but I am not able to see this topic:https://community.commvault.com/deprecated-update-tech-blogs-39/introducing-kubernetes-label-selector-searches-across-namespaces-749How can that be?

2
Jennifer Kelley
Vaulter
6 months ago
T
Bit
ToriBit
asked in Community Feedback
Expert documentation needing Microsoft Online authentication now?

Have I missed a change in the requirements for access the expert documentation view? Pages & links to it redirect me to an msonline login rather than using my existing customer login session.Example link:https://documentation.commvault.com/2022e/expert/creating_ca_signed_certificate_for_tomcat_server.html

3
Chris Hollis
Vaulter
6 months ago
YYZ
Byte
YYZByte
asked in Community Feedback
Unable to access page

HiI can read pages on the Community forum - but following a link, results in the above web page being shownHeres the link I tried to followhttps://community.commvault.com/tech-blogs-commvault-39/log4j-vulnerability-please-post-all-questions-here-1994Hope you can help

2
YYZ
Byte
7 months ago
M
Bit
Mahmoud RoshdyBit
asked in Community Feedback
commvault exam and certificates

hi, i need to take commvault certificate. how can i exam and there is dump file for exam to study? Thanks

5
Jennifer Kelley
Vaulter
7 months ago
A
Bit
A_BackupBit
asked in Community Feedback
Unable to access community thread

Hello,I’m logged in with my Commvault user id but can not access the community page that are TAM provided.Here is the link.https://community.commvault.com/getting-started-51/how-can-we-restore-files-which-have-long-path-659

1
Jennifer Kelley
Vaulter
7 months ago
S
Byte
ShaneHicksByte
posted in Community Feedback
1-Touch - Make it better than Acronis

I like 1-touch but I have to constantly compete with my customers about how much better Acronis is as a product. I would love to have a discussion with someone in development about this. If Commvault is truly the industry leader, BMR should be included.

3
R
Vaulter
7 months ago
Roberto Durso
Bit
Roberto DursoBit
asked in Community Feedback
New Education Advantage Customer Portal

I try to purchase exams like Certified Expert .I saw that the old site https://ea.commvault.com/ are “moved “ to https://commvault.csod.com/loginWhen I try to access on It ALL my old certification are not reported !!!!BUT if I follow the link from old cert.notification (2022) I can still access to the old https://ea.commvault.com where my previous certifications still present .How can I move to get exams for Certified expert 11.XX.X Exams ?Thank you

2
Jennifer Kelley
Vaulter
8 months ago

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