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Katharine Colucci
Vaulter
Katharine ColucciVaulter
published in News & Events
Automated Forest Recovery for Active Directory is Now Available!News

Today, we are excited to announce the general availability of Commvault® Cloud Backup & Recovery for Active Directory Enterprise Edition. This offering builds on our existing AD protection capabilities, which include change detection and granular object-level restores, and brings a new level of resilience by enabling automated, rapid recovery of the Active Directory forest. AD Recovery is Foundational to Continuous BusinessMicrosoft Active Directory (AD) is the cornerstone of most enterprise IT networks, providing essential authentication and authorization for business-critical applications and resources. When AD is damaged or taken completely offline, the critical applications and services it supports become inaccessible. Consider the impact: Bank staff can't access customer accounts. Doctors and nurses can't access medical records. Coders and developers can't publish code. Teams can't collaborate or chat to get work done.Without AD, the business cannot continue. Cybercriminals kn

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DaysAndCycles
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K
Byte
Kamil
asked in Self-Hosted Q&A
Using a gMSA account in an MSSQL backup and the problem after the Commvault Service Pack upgrade

Hello Commvault Community,On one of the Commvault environments that uses gMSA accounts for authentication during MSSQL backup, we noticed that when upgrading from SP28 to SP32, the gMSA configuration was reset to a local account.Group Managed Service Accounts Overviewhttps://learn.microsoft.com/en-us/windows-server/identity/ad-ds/manage/group-managed-service-accounts/group-managed-service-accounts/group-managed-service-accounts-overview Using Group Managed Service Accounts for the SQL Server Agenthttps://documentation.commvault.com/2023e/expert/using_group_managed_service_accounts_for_sql_server_agent.html The solution has been tested and works very well. However, a problem occurred during the next upgrade of agents on MSSQL servers. To use this functionality, first of all, the Commvault Communications Service must be launched on a special account instead of the local account as is the default. Unfortunately, after upgrading agents on SQL servers, the account on which this service shou

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K
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N
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naraharshaByte
asked in Getting Started
HistoryDB size got increased

Hi Team, I observed that HistoryDB size got increased which is around 25+ GB. What might be the cause and will it impact the performance and what troubleshooting steps we can take to address the issue.

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N
Byte
A
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atitagainByte
asked in HyperScale X Q&A
Allow ping on a HSX Cluster

Hi, I want to have my firewall enabled on my HSX cluster but for monitor reasons I want to be able to ping the data protection network. Is this possible ? 

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R
Vaulter
Jennifer Kelley
Vaulter
Jennifer KelleyVaulter
published in Community Guides
How to earn badges

Participation of course!  🤩 🤩 🤩 For all the actions you take in the community, including…asking questions starting conversations answering questions  participating in conversations sharing best practices… you are awarded points and those eventually add up into automatically applied badges that appear on your avatar and profile.   There are also some special manually applied badges that the community team can use to recognize members. For example, you’ll see that some early participants in our community received Founding Member badges.    And finally there are external programs like Commvault’s Expert Certification Program by which Commvault administrators and engineers have earned “Certified Expert” rank that is reflected in the community.       As we grow our community more opportunities for recognition will be announced. Stay tuned! 

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Putra
E
Byte
ETOByte
asked in Self-Hosted Q&A
Subclients Not Having Full Backup in 60 Days

Hello All,I have a lot of entries in “Subclients without full/synthetic full backups” tile in Health report which are file arcihve job. AS you know archive jobs are forevery Incremental backups. How to solve this issue ?

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E
Byte
A
Arti
asked in Software Upgrades and Updates
Update Commver SQL Injection Vulneravility

Good evening all,I new with Commvault, so i try to update 4 Commserv in LiveSync topology. We need intall the maintence release (CV_2025_04_2: SQL Injection Vulnerability) I don’t know if mandatory follow the procedure describe in Commvault DocInstalling Feature Releases On CommServe LiveSync SetupOr if it’s posible follow the steps describe in these topicSP upgrade and Livesync | Community Thanks in advance!

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A
M
Byte
mateusznitkaByte
asked in Self-Hosted Q&A
Managament network for Commvault

Hi,I want to add to all Commvault servers (Commserves, media agents etc) dedicated second interface and VLAN to have managament network (ssh, RDP, webconsole and java console) with identity access. Then restrict default interface to allow only backup traffic.Do I need to do anything on Commvault level in this case? I’m not sure if login to java console / web console to Commserve will work on the second IP / hostname out of the box (because login to actual hostname will be blocked).

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sbhatia
Vaulter
F
fabri
asked in SaaS (Metallic) Q&A
Commvault Cloud Backup & Recovery SaaS for Active Directory (MTL-AD-USR)

Hi,considering a customer with 800 Entra ID accounts on his MSA 365 tenant) and 300 AD users on on-prem AD how much licenses we have to buy of Commvault Cloud B&R Saas for AD? The target storage is located on? Tks.FabrizioMTL-AD-USR

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P
Vaulter
Putra
Putra
asked in Readiverse (Education)
Missing Badge for Commvault Certified Professional Exam

Hi Team,I have successfully passed the Commvault Certified Professional Exam - Partners and Employees, but I have not yet received the corresponding badge.Could you please assist in checking this matter?Thank you.   

462
Putra
T
TOM GTI
asked in Storage and Deduplication
AWS S3 backup unable to restore

Hi all,We would like to restore an old VM backup from AWS library in Commvault. However, it is unable to restore with an error “unable to find/get index cache[ ] at time [ ]” .Is there any way to fix such as reconstruct the index?

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J
Vaulter
I
IrtonDeAscencao
asked in Self-Hosted Q&A
InterSystems IRIS/Caché Database Backups using Intelisnap

Good day  I'm trying to integrate Cache Database Backups according to Commvault recommended solution.https://documentation.commvault.com/2022e/expert/intersystems_iris_cache_database_backups.html The Cache DB  - Located on a RHEL VM(v8)  - Running on a VMware Environment.  - Has OpenTools installed. vSphere 8.0.2 23319993 ESXi, 7.0.3, 19193900 Commserve - 11.28.102 Media Agent (Windows 2022) - CV 11.28.102 FREL - 11.28.102 I began by reviewing the documentation:https://documentation.commvault.com/2022e/expert/creating_virtualization_client_for_vmware_vcenter_02.html The vcentre portion was already configured:With the MA as an access node and the FREL Server is assigned. I created a new VM Group and associated the CACHE Server in question. Assigned to a new Storage Policy that I created prior. During the Backup Phase there is no credential issues when connection to the Vcentre via the VSA. Next I followed the following guide. https://documentation.commvault.com/2022e/expert/performing_b

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Damian Andre
Vaulter
E
Byte
ETOByte
asked in Self-Hosted Q&A
Openshift Servicemesh

Hello All,I have Red hAt Openshift KUbernetes backup. I am backing up application via label selector as the following. We noticed that There is not some application in the backup. For example ; middleware-architecture-dev. I have tried to backup this project middleware-architecture-dev with seperate subcleint. Backup completed succesfully. BU twe saw that some object are missing. This applications are Openshift Servicemesh (istio) CRD. Does COmmvault support istio objects?  

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E
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Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A
Understanding the "Show Deleted Items" Functionality

Hello to all,In O365 Exchange Online restore operations, I've noticed a 'Show Deleted Items' button. The documentation states, 'When messages from previous backups have been deleted, you can show or hide the deleted messages.'https://documentation.commvault.com/2024e/expert/viewing_deleted_mail_messages.htmlHowever, its functionality isn't clear to me.I also tested deleting an email from a backup (following screenshot), but then I couldn't see it again, even with the 'Show Deleted Items' option enabled! Please for your feedback.Best regards,Nikos

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Damian Andre
Vaulter
C
Byte
Chris van OorspronkByte
asked in Self-Hosted Q&A
CVE-2024-12797

New vulnerabilities notification from Microsoft Defender for Endpoint on some servers there is an issue with opensslCVE 2024-12797 openssl 3.1.3.0d:\program files\commvault\contentstore\base\tessdata\bin\libcrypto-3-x64.dllopenssl 3.0.13.0d:\program files\commvault\contentstore\cvpython\libcrypto-3.dlld:\program files\commvault\contentstore\cvpython\libssl-3.dllopenssl 3.3.2.0d:\program files\commvault\contentstore\base\libcrypto-3.dlld:\program files\commvault\contentstore\base\libcrypto-3-x64.dlld:\program files\commvault\contentstore\base\libssl-3.dlld:\program files\commvault\contentstore\base\libssl-3.dll Is there someone with a resolution?  

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sbhatia
Vaulter
F
Byte
FergusByte
asked in Developer Tools, Integration and Automation
Media Agent Replacement Workflow

Hello,I’m planning to use the workflow to migrate the media agent role from Windows 2012 to Windows 2019.The maglib has 4 mount paths, 17TB in total. The mount paths are different sizes (see screenshot below). Do i need to give my new mount paths the same size storage or can i provision 4x4.5TB mount paths? Is Commvault smart enough to distribute the data evenly over the new mount paths?I’ve used the workflow successfully already but always on servers with 1 mount path in the maglib.Thanks in advanceRegardsFergus 

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Marius H.
Byte
Steinar
Bit
SteinarBit
asked in Software Upgrades and Updates
HPE Morpheus VM

When will the be support for Hypervisor backup from HPE Morpheus ? (VM Essentials/Enterprise)

654
Onno van den Berg
Commvault Certified Expert
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
What’s New in Readiverse? Explore Our Updated Course OfferingsBlog

Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello!We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers: We’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners: We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, best

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Sougato Roy
Vaulter
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse Customer Course CatalogReadiverse Course Catalog

This is the catalog of courses that Commvault has created for customers, from the basics right through to more advanced topics.  New portal shortcuts - click the link below based on your profile:CUSTOMERS PARTNERS  May 2025Course Name Launch Date CSF SaaS - Azure Databases SQL 7th May 2025 Workloads: Log Backup with Caching for Database Backups 5th May 2025 CSF SaaS - Endpoint Protection 5th May 2025 CSF SaaS - Auto Recovery 5th May 2025   April 2025Course Name Launch Date Virtual Server Agent Transport Mode 9th April 2025 General: Checking Network Performance 9th April 2025 Storage: Automated Performance Analysis 9th April 2025 General: Testing Disk Performance 9th April 2025 Workloads: Overview of Application-Aware Backups for VMware 9th April 2025 Workloads: Oracle Agent Troubleshooting Permissions 9th April 2025 CommCell Administration: Additional Settings in the Command Center 9th April 2025 CommCell Administration: Addition

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Sougato Roy
Vaulter
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse Partner Course CatalogReadiverse Course Catalog

This is the catalog of courses that Commvault has created for partners, from the basics right through to more advanced topics.  New portal shortcuts - click the link below based on your profile:CUSTOMERS PARTNERS  May 2025Course Name Launch Date Commvault Support Foundations for SaaS 2024 7th May 2025 CSF SaaS - Azure Databases SQL 7th May 2025 Workloads: Log Backup with Caching for Database Backups 5th May 2025 CSF SaaS - Endpoint Protection 5th May 2025 Welcome to Commvault Cloud SaaS as a Managed Service Provider 5th May 2025 CSF SaaS - Auto Recovery 5th May 2025   April 2025Course Name Launch Date Virtual Server Agent Transport Mode 9th April 2025 General: Checking Network Performance 9th April 2025 Storage: Automated Performance Analysis 9th April 2025 General: Testing Disk Performance 9th April 2025 Workloads: Overview of Application-Aware Backups for VMware 9th April 2025 Workloads: Oracle Agent Troubleshooting Permissions 9th April 2025

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Sougato Roy
Vaulter
J
Byte
Jakub.KByte
asked in Share Best Practices
Migration to Commvault V2 Indexing - Seeking Advice and Best Practices

Hello Commvault Community,We are planning to migrate to the latest Commvault version, which no longer supports V1 indexing. As we prepare for this transition, I would like to gather insights and advice from those who have already gone through this process.Questions:What are the essential steps to ensure a smooth migration from V1 to V2 indexing? What are the critical considerations to keep in mind during the migration? Are there any known issues or pitfalls that we should be aware of? What best practices can you share for managing the migration effectively?Any detailed experiences, tips, or documentation links would be greatly appreciated. Thank you in advance for your support and guidance!

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M
Bit
R
radi
asked in HyperScale X Q&A
Upgrade Hypersacle X Patform Version

we have one commserve server and 3 hyperscale nodes, we are planning to upgrade the hyperscale platform version, where do we start upgrading the 3 nodes?

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Jon Vengust
Vaulter
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Storage and Deduplication
Azure Blob Storage Tier selection

Hello Community, Let’s say we created an Azure Storage Account with the default "Hot" access tier. What happens if, for this specific Storage Account, we configure it as "Cool" from the Commvault side?  Does the Commvault selection ("Cool") override the Azure setting ("Hot")? Please for your feedback.Best regards,Nikos

11
Damian Andre
Vaulter
K
Byte
kagoByte
asked in Self-Hosted Q&A
Problem with Optimized Scan - failed files and folders

Hi All, During backup with the file system agent, even though the jobs are in the completed status, Commvault reports many Failed Folders and Failed Files. The Optimized scan option is currently selected.Interestingly, the logs show that Commvault is trying to access locations that no longer exist physically. After changing to Journal, there were no such problems (there were no failed folders and failed files).After returning to Optimized scan, the problem appeared again.This is version 11.32 with new fixes. Looking for information about the scanning option in the documentation, I understood that Change Journal is used for the NTFS file system and most often when the Optimized scan option is unavailable, or the metadata database created by Optimized scan is corrupted. File Scan Methods for the Windows File System Agenthttps://documentation.commvault.com/2023e/expert/file_scan_methods_for_windows_file_system_agent.html Subclient Properties (Advanced Options)https://documentation.commvau

183
K
Byte
D
Byte
drPhilByte
asked in Self-Hosted Q&A
Reassociate NDMP client with a new storage array

Hi there, I would like to ask how it is possible to re-associate the NDMP client with a newly added NetApp storage array. There is no option to do it—I can only add a new array to the list of available arrays. What am I missing?  

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D
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