Recently active topics
Merge Archived User Mailbox
Hi Team,I have scenario where, the user mailbox get deleted and created back. since the previous mailbox backup still exist, i have new backup for the same user. when the user view the backup emails in console, it shows double as below. is there any way to fix this or merge the deleted & active backup mailboxes into one?
Cleaning Tape not discover in Commcell
Hello,The customer has installed a tape library and the commcell do not detect any cleaning tape on the console. When i select Discover Cleaning Tape, i have this message “There are no new media to discover” and my setting is configured to discovered automatically the media. I see my cleaning tape on my library, but not on my Commcell console. Do you have a solution for me? Thank you very much!
Importing content into the ContentStore Mailbox from previous jobs??
Legal wants me to move only part of our old Exchange Compliance Archiver client generated compliance archive over to the new Exchange Mailbox (ContentStore Mailbox) solution.Is it possible to repick the jobs I need, and send them through the new Exchange Mailbox client to add them to the content index?If not, is the best solution to just export the content the want to bring over and add it to the SMTP journaling ContentStore mailbox?Thanks,Collin
Restoring DB of same SQL Server client but from two different Commserve
Hi,We have a Client “SQLVM1” running SQL Agent 11.20 on Commserve1.We are setting up Commserve2 running v11.30. We will uninstall the SQL Agent 11.20 on SQLVM1 and then install the new SQL Agent version on “SQLVM1” from Commserve2.Question:How to restore SQL data backed-up on Commserve1 when SQLVM1 will be migrated to Commserve2?Commserve1 is also Media Agent and contains the disk library. Of course, Commserve1 is available until expiration of the retention.Thanks
Data Ingest on Cloud storage from Commvault
Hi Team, Could you please help us with below queries for Data ingest in Commvault:Is custom meta data written to cloud storage, is there a process to do so? How to find out about below Data Stats Average data size Variance? File types Are objects ever updated? Are deltas used? Various levels of DPL and impact to storage used?
Data restore in Commvault
Hi Team, Could you please help us with below queries on Data Restore/Recall: Starting with what the customer/client does to initiate data READs What is the workflow? (E.g: whether it will first view the custom metadata, then initiate reads of the whole objects) How is data read back? whole object reads, range reads, select query, etc. How to Capture throughput stats Throughput, IOPs, latency
Data deletion(retention) on cloud storage
I had setup a scheduler to perform Full backup everyday and the storage policy associated to it has retention of 0 days and 1 cycle. I had run the scheduler manually twice on the same day, data backup is successful but the first data backup is not deleted from cloud storage yet.
Best approach to backup big windows file servers
Hello, I was wondering what would be the best option or settings to backup windows file servers. I see that block-level is an option, with a few restrictions.I also see that, creating multiple subclients for the folders under the file server drive could speed up the process. Is that is? Any other thoughts?Thanks
CIS hardened scripts for physical CommServe
Hello all,Would it be possible for Commvault to provide a script to enable CIS hardening for Windows 2019/2022?I see there is a virtual imagen of “CIS L1 Hardened Commserve 11.28 for WIndows 2019” at CommVault Store, but our customer is asking for a physical CommServe….I also see there are scripts for Windows 2016, but no scripts for windows 2019 or 2022.Please advise. Thanks in advance!Sergio
Full and incremental aux copy backup size are same.
Dear Team,We observed, Full & incremental aux copy backup size are almost same.Aux copy schedule are below:-Weekly Full :- 03:00 AM on SaturdayDaily Incremental :- 07:00 PM on SaturdayNote :- another day incremental backups are completed normally. but only problem for Saturday incremental aux copy backup.(I thing Saturday incremental aux copy backup are taking INCR + FULL, because we have checked XYZ Job ID reflecting both tapes.)
Hi Team,I can see below .NET related vulnerability.Can you please let me know, if .NET update will impact Commvault backup server and media agents ?Microsoft CVE-2020-0605: .NET Framework Remote Code Execution Vulnerability Microsoft CVE-2020-1046: .NET Framework Remote Code Execution Vulnerability Microsoft CVE-2020-1147: .NET Framework, SharePoint Server, and Visual Studio Remote Code Execution Vulnerability Microsoft CVE-2021-24111: .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-26832: .NET Framework Denial of Service Vulnerability Microsoft CVE-2020-1108: .NET Core & .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-21911: .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-41064: .NET Framework Information Disclosure Vulnerability Microsoft CVE-2023-21722: .NET Framework Denial of Service Vulnerability Microsoft CVE-2023-21808: .NET and Visual Studio Remote Code Execution Vulnerability Microsoft CVE-2022-41089: .NET Fr
Email activity in workflow
Hi Alldoes email activity in workflows require special permission in office 365 email account? I’m able to send the normal alerts over email using SMTP details defined in control panel. But when i try to use email activity, it gives the authentication error! Do we require to enable some special permission on office 365 account to allow workflows?
Cloud Architecture Guide for AWS - 2022e Edition Now Available
Commvault is pleased to announce the availability of the Cloud Architecture Guide for AWS - 2022e Editionhttps://documentation.commvault.com/2023/expert/others/pdf/AWSCloudArchitectureGuide_2022e_Edition.pdfThis edition represents a major re-write of the CAG and includes improves in:Covering all new features and functions in Commvault 11.26 - CPR2022e (11.28) Detailing Commvault protection coverage for AWS services (300+ services) Added a new Zero Trust Security section for staying secure and protected with Commvault + AWS. Added a new Well-architected section to help detail how Commvault can be built 'well-architected' and operated in a well-architected manner Removed T-Shirt sizing (Small, Medium, Large). Commvault not longer requires customers to build specific sized MediaAgents and Access Nodes - start with our minimum recommended specifications and scale as needed.
Threat Analysis Data Classification Plan
Hi there,I am trying to configure Threat Analysis in order to get our FS backups scanned for malware. I stuck at creating Data classification plan. There is no option to select Threat Analysis. Threat Analysis package is installed on index srv. v: 11.30.48What am I missing here?Thanks.
How to configure OneDrive backups to automatically pick up all users
Hello everyone,I’ve created a new OneDrive backup using the Command Center and have been manually adding users for the past few weeks. I’d like to configure it to back up all users automatically but the documentation doesn’t match the user interface.For example these directions don’t match what I see in portal.azure.com:https://documentation.commvault.com/2022e/essential/150329_adding_onedrive_license_enabled_users_using_microsoft_dynamics_azure_ad_group.htmlAnd these directions don’t match the Command Center interface:https://documentation.commvault.com/2022e/essential/135989_adding_all_users_to_onedrive_for_business_app.htmlI opened ticket 230605-558 and suggested maybe I could have an online session since the documentation is incorrect but was told that’s not an option and that I’d have to engage professional services. Does anyone have some recommendations on how to get this set up?Ken
Media Agent time change
Hi All,What happens if a bad person becomes an admin on the CommServe server and change the server date forward 2 years? We can consider this for Media Agent as well.In general, a bad person could log into the servers and do this and what would happen ? Will the backups be deleted because the retention period has expired ?
NAS/Network Share Client for CIFS Shares
I have some CIFS Shares on a NAS that I want to backup and I currently do this by using a subclient on a Windows File iDA that simply connects to the UNC path.I’m replacing the box that the existing subclient sits on so I need to re-create it and I have two options.Same as before but use a new File iDA. Add a NAS/Network Share client and use the new Windows File iDA as a data access node.The end result is my UNC path is backed up so I’m not entirely clear what the difference is between the two methods and why I might choose one over the other?
SharePoint online - JobResults "Export" folder fills up drive
Dear community, Can anyone help me why this folder “Export” (inside Local JobResults in MA) is fills up ?Probably is about SharePoint online, but why consumes so many space?SharePoint online \configuration is 4-5 months ago with few sites.And most important question, is it safe to delete it?Thank you in advance!
Proactive Support - Unexpected SQL TempDB Database and Log growth
After 12th of June 2021, you may encounter a situation on your Commserve whereby the SQL TempDB (tempdb.mdf) and Log (templog.ldf) are increasing in size unexpectedly.This may continue until the volume on the Commserve holding these files becomes full, which can lead to performance issues on the Commserve and observed in the Commcell console.Commvault released a reporting enhancement on the 11th June 2021 that has inadvertently caused tempdb/templog file growth.This enhancement has since been fixed however your environment may still be showing high space cosumption from the tempdb and templog files.If you are witnessing this behaviour and have low disk space on the drive hosting these SQL database files, please carry out the following on the Commserve server:1. Disable All Activity in the Console Activity Control (commvault.com)(Right click Commserve > Properties > Activity Control > Uncheck "Enable All Job Activity" > Set "Enable after a Delay" for 30 minutes)2. Suspend al
"Migrating" a large filesystem subclient to another new client.
Background: I have a few Windows clients that are performing a lot of backups via subclients. Most of these are UNC paths, and some that are pointing to large file shares (some are 10-50 TB each). We need to “migrate” from the clients being on 2012 Windows OS to 2019 Windows OS, and “just upgrading the OS” isn’t an option we have to stand up new 2019 servers and retire the old 2012 ones. The storage policies for these subclients are tied to DDB’s for primary copies, and secondary/aux copies.For each subclient on the old clients we want to retire: I want to just “deschedule” the old subclient, then make a brand new “identical” one with the same name and “path its backing up” on the new client (with all the same storage policies, filters, etc.). Maybe take advantage of any “new” default settings on the subclient. I will run a synthetic full at some point on this to make the last backup a ‘full’ to clean up storage.I have read up a little on NDMP and other types of backups for these (
Auxiliary Copy Fallen Behind Alert Backup Copy Stopped Working
Hello, we have a 3 part storage policy that snaps, copys to vault then once a month a backup copy runs. The backup copy has stopped working now for the past 3 months. The jobs are stuck on “To be Copied”. When I manually run a backup copy, it tells me no data needs to be copied. The jobs in the primary and vault work fine. The tape drive has available tapes. I dont see any obvious error or connection issue. Do you know which log in the Send Logs zip I can look at to help troubleshoot this issue?
Domain/Forest recovery- has anyone actually used this?
There are AD plans available in commvaut- but that only backs up the objects. The only way to get the full backup is a system state- which is not included in an AD backup. There is also a test workflow within the command center that will test the forest recovery. My questions is - has anyone had to actually do a domain restore? Im not talking Bob’s account that was deleted, but an actual domain controller restore and domain restoration. I would love to hear about it.
P2V SQL Cluster
Hello CommunityAfter restoring a physical SQL server that is apart of a always on cluster to a vmWare VM the mount points did not work.The disks were restored in an offline state and could be brought online manually.However when using powershell to list the disks of the server it only found 1 disk.So the question is whether or not it is possible to use P2V to restore a SQL cluster?
AWS RDS Aurora postgres DB exports - Partial Restore
HiI’m pretty sure that last year when I briefly investigated this I was able to “partial” restore from export backups for RDS Aurora Postgres - I restored a TABLE ONLY.Now it seems I can only restore the entire database - has this functionality been removed? This is pretty critical to our use-case for using CommVault.Any help?Mike
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