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Hi, We have a customer that is using Commvault Cloud Backup & Recovery SaaS for Active Directory (Metallic MTL-AD-USR) and is interested in the recovery of the Active Directory Forest. We have read that there is a new subscription (Commvault Cloud for Active Directory Enterprise Edition) but we do not see it in the Price List. Does the customer have to upgrade from Commvault Cloud Backup & Recovery SaaS for Active Directory to Commvault Cloud for Active Directory Enterprise Edition or add this new subscription or replace Commvault Cloud Backup & Recovery SaaS for Active Directory with Commvault Cloud for Active Directory Enterprise Edition? Thanks, Paul
Hello, We are configured Commvault Archiving for mailboxes, and some Message in Arabic Language does not appear in normal view. something like Unicode issue how can I resolve this issue?
Gmail thinks Commvault is trying to spoof my email address and is consistently marking them as spam. I’ve repeatedly unmarked it and created filters to keep it out of the spam folder without success. I haven’t tried the nuclear option, using a filter to mark it as “Not Spam”, but in my experience, doing that causes a lot of other issues, and real spam bypasses the filters. Thoughts? I’ve copied the header address, which repeatedly shows Commvault.com as a permitted sender, and right after that, DMARC fails. RogerB <NotMyEmail@gmail.com> via commvault.com to: NotMyEmail@gmail.com date: May 8, 2025, 3:30 AM subject: Backup job summary - Backup job summary - Report mailed-by: commvault.com signed-by: commvault.com ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@commvault.com header.s=smtp-eastus-01 header.b=a8F89wsC; spf=pass (google.com: domain of admin-saas@commvault.com designates 135.237.4.36 as permitted sender) smtp.mailfrom=admin-saas@commvault.com; dmarc=fail (
Does a return code “0” mean that the backup was completed successfully and no files have been skipped? Is there an official link that can confirm these codes? Asking because we want to use the status code “0” in an automated process.
Please help me with one modul that cant be completed although all video already watched. Try to email enablement-help@commvault.com but it blocked. Advanced Configuration - CommCell Console Certification - Advanced Storage Configuration Regards, Iqbal
we are having windows always on HA sql cluster , currently we are taking fileand app consitent vm backup and seperatly agent based sql backup . now we need to make DR for this in our azure site which is the better option !> VM replication , do i need to change the vm backup method to app aware ? in this case only primary node will be converted as app aware right ? i dont want to run the vm backup every 2 hour , instead i need to run log backup , can i just schedule log backup for same client will this get replicated once the log backup completed ? 2 > warm sql replicaton which one is recommended way
Good day I'm trying to integrate Cache Database Backups according to Commvault recommended solution. https://documentation.commvault.com/2022e/expert/intersystems_iris_cache_database_backups.html The Cache DB - Located on a RHEL VM(v8) - Running on a VMware Environment. - Has OpenTools installed. vSphere 8.0.2 23319993 ESXi, 7.0.3, 19193900 Commserve - 11.28.102 Media Agent (Windows 2022) - CV 11.28.102 FREL - 11.28.102 I began by reviewing the documentation: https://documentation.commvault.com/2022e/expert/creating_virtualization_client_for_vmware_vcenter_02.html The vcentre portion was already configured: With the MA as an access node and the FREL Server is assigned. I created a new VM Group and associated the CACHE Server in question. Assigned to a new Storage Policy that I created prior. During the Backup Phase there is no credential issues when connection to the Vcentre via the VSA. Next I followed the following guide. https://documentation.commvault.com/2022e/expert/performing_ba
I've set up a proxy by installing VSA but the Opensatck Client can't communicate with the proxy's virtaul server. Are there any other specific packages to install on the VSA or should this one be included in the configuration files?My Commvault version is 11.32.83 How can i solve this
We have over 100 systems in our CommCell computer group and most of the systems are backing up just fine. We have two schedules, a monthly full on the first Friday of each month and weekly incremental jobs. However, on one large file server, the incremental backups are routinely being converted to fulls. I see these messages in the job history: Backup job has been converted to a full backup because Data Verification detected errors The full backups are causing quite a load on the file server. Looking at the job history, about ½ of the jobs are being converted from INCR to FULLs. How do I track down what is causing the verification errors so that it doesn’t have to convert incremental to fulls? Thanks, Q
When configuring authentication for a bucket using oauth, Commvault provides straight forward steps however when looking into gcloud parameters, what should be entered in the "REDIRECT_URI" https://cloud.google.com/iam/docs/workforce-manage-oauth-app#create gcloud iam oauth-clients create APP_OAUTH_CLIENT_ID \ --project=PROJECT_ID \ --location=global \ --client-type="CONFIDENTIAL_CLIENT" \ --display-name="My OAuth application" \ --description="An application registration for MyApp" \ --allowed-scopes="https://www.googleapis.com/auth/cloud-platform" \ --allowed-redirect-uris="REDIRECT_URI" \ --allowed-grant-types="authorization_code_grant" Thanks
Hello, Recently, I have been encountering client certificate errors in my cases. While we can resolve them, I suspect that Commvault introduced some changes regarding client certificates starting from version 11.32. Could there be any insights or information about this issue?
Decommissioning of primary snapshot copy and Media Agent for primary copy I currently have a Netapp IntelliSnap backup configured with snapvault. I want to decommission the Media Agent as well as delete the primary snapshot copy and keeping/retaining the secondary copy which is in a Netapp arrap I intend to keep. The primary snapshot copy is located in a Netapp array I plan to decommission. Questions 1. How to i deconfigure the MA involve with the primary snapshot copy and primary streaming copy so I can finally decommission the Media Agent and its associated disk library2. How do I go about deleting the primary snapshot copy so I can then decommission the Netapp array where the primary snapshot copy is located3. Is it possible to promote the snapvault copy as primary snapshot copy?Note all primary snapshot copy can be deleted/removed. We are keeping the secondary snapshot copy/Snapvault copy Any answers to the questions is appreciated
When will the be support for Hypervisor backup from HPE Morpheus ? (VM Essentials/Enterprise)
I configured the Kubernetes cluster in the environment to perform the backup and added the namespace to perform the PostgreSQL backup. The job is executed and completed successfully, as is the restoration. However, when we upload the database application with the restored data, the error appears: Reported that the database restoration was unsuccessful due to problems mounting the persistent volumes, which prevented the application from uploading correctly.I checked the configuration and it seems to be configured with a Virtual Machine. Does anyone know if I need to configure it differently for the PostgreSQL database environment in Kubernetes, such as when backing up via an agent, for example?
Dear Team, We have recently deployed an IBM MSL3040 with an LTO-9 autoloader along with three tape drives. Media Agent 1 is directly connected to the first two drives. Media Agent 2 is directly connected to the third drive. The environment was running on Commvault V11 SP32, and backup/restoration operations on all three drives were working fine. Recently, we upgraded to Commvault V11 SP36, and after the upgrade, we are unable to use the only third drives for backup/restoration. rest 2 can use it for backup/restoration.Do you have any idea why this issue is occurring? Note: There is no SAN switch or zoning involved; all connections are direct-attached. We request your immediate support on this matter and truly appreciate your efforts. Regards, Mani D
I seem to have multiple servers that only show the C drive when doing a guest file restore. If I mount a whole disk I can see all the others. I have other servers in the same backup Plan that work fine, have very similar servers that work fine, I can’t tell why it isn’t showing. Anyone had this? I’ve logged a ticket but not much of a response so far
Restore failing(goes to Pending) with error Error Code: [13:244] Description: [Media read operation failure] [Dedupe disk media] [Access to the file/media denied.] When running on Media agent 01 but goes through when running on Media Agent 02
Is it really not possible to create or manage ad-hoc backup / restore schedules within Command Center?
I have been using Metallic for a year but, would like to get certified. Is this training included in the professional training? Also, is the new portal (https://readiverse.commvault.com/learn) included if you are already a client or is there an extra cost? Thanks, in advance.
Hi, My existing exam voucher and transcript from Cornerstone portal are not available in the Readiverse portal. How do I request to migrate it from Cornerstone.
Is the client machine with DEBIAN OS 6.0.7 compatible with the commvault version 11.32. I have tried in many ways to find the answer for this but not able to get the proper answer for this. Please help me on this. Thank You.
Hello All, I have a lot of entries in “Subclients without full/synthetic full backups” tile in Health report which are file arcihve job. AS you know archive jobs are forevery Incremental backups. How to solve this issue ?
Hi, We have a full Linux Commcell (Redhat 9.5) in V 11.36 with a 2-node Grid MA and partitionned DDB. Firewall is enabled and port 2049,2050 and 111 are open. When I start a ddb Verif, it goes to 50% successfuly, (local verfification) and goes in pending when it tries to validate the network path on the other node using NFS. If I stop the FW on the MA then the ddb verif finish with success : BEFORE : 20679 51f2 04/23 17:43:04 #### initiateSession: 3dfs server @ [MA002] started successfully!!20679 51f2 04/23 17:43:04 #### initiateSession: Share MA002:/ma/MA002/vol01/JKOLPE_04.23.2025_11.14/CV_MAGNETIC exported successfully as /ma/MA002/vol01/JKOLPE_04.23.2025_11.14/CV_MAGNETIC_c1e0710d-b14e-46aa-b840-2e833e4a4d60_21 for session [22]20679 51f2 04/23 17:43:05 #### waitForNfsReply: Error: nfs_service failed for Session [22], revents: 0x1C err: -1->rpc_service: socket error No route to host(113).20679 51f2 04/23 17:43:05 #### didMountSucceed: Failed to mount MA002:/ma/MA002/vol01/JKOLPE_04.
For the past ~month I have been having intermittent issues with Search on BOL \ Documentation. Is this due to the ongoing work? Is it a known issue? When attempting to search from the landing page, an error is returned: When this occurs, I also note that the Search box is missing from the header: And the Additional Settings page is missing the search bar, and default results. Tested with Chrome and Edge. Have cleared cache, tested using In-Private / Incognito, etc.
Hallo Team, when i got a Selective Copy policy for Monthly Fulls Is a eg 01.01.202* Full backup only a “Yearly Full” backup or is it also treated as a “Monthly Full” I am asking as it seems that i am missing the first Yearly Full on the Monthly Full copy
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