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Since the Job API does not return the admin jobs, looking for anyone who might know which sql table contains the admin jobs, or aux copies/dr copies, data aging jobs Thanks for any suggestion.
Hello, is there a way to configure the format of a PDF report created in CommandCenter/Webconsole? I know there is an additional setting for reports greated in Java GUI, but this is not working in CommandCenter. Thanks and regards Thomas
I cannot login to cloud.commvault.com it is telling me invalid username or password
Hi,When I install Commvault on hyperscale, part of my screen is cut off. Do you know of a solution? The effect is the same whether I use H5Viewer or JViewer. Zooming in or out doesn't help either. Just to add, everything was OK in the command line of Rocky Linux itself before running the installation.
All, I have the Threat Indicator alert enabled on my Commserve. I have a VSA backup that runs nightly and every evening it picks the same folder and flags it in Monitoring → Threat indicators in the Command Centre and it emails this alert to all. The particular folder it mentions every night runs some DBA scripts that are scheduled. Is there anyway to remove this files ie E;\DBA_Scrits or this VM from the Threat Indicator alert ? There is nowhere to edit on the Alert in the CommServe, I found the workflow below and ran it but still got an alert the following morning.
Hello, we have many vCloud Hypervisor in our environment. We have one Master Org Hypervisor and all other vCloud Hypervisor are created with “Create Org Account” then it is referenced to the master. For some reason, I dont know why, 3 of our vCloud Hypervisors lost the reference to the Master Org Hypervisor and backup was not running anymore. I found no way to reconnect the vCloud Hypervisors to the Org Master. Workaround solution was to create Hypervisor new with other name and during creation you can connect to Master. So my question is, is there a possibility to recreate the connection to the Org Master vCloud for existing vCloud Hypervisor. So I only found it when you create a new one. Editing is for this not possible. Via API I did not found anything which is working. Thanks & BR Marcel
Hello Community, I have 2 different hyperscale enviroments, and i would like to decomiss the old one and shutdown the servers. I have a storage pool and a storage policy with some large time retained jobs. And almost 95% of the library is free I want to copy or migrate this data to the other hyperscale with his own storage pool and policies I’m searchin through documentation and aux policies but i’m not sure is what i need if there would be some posts referring this topic, please could you forward me? Thx
Is there a clear process to migrate from an Index Server Cloud to an Index Server? We have a two-node Index Server Cloud for Exchange Mailbox and its associated HAC Cluster that are due for a Hardware Refresh. Given that Index Server Cloud is deprecated we will need to look at migrating in the near term.
Hi all, We have a project to apply CIS Benchmark Level 1 settings to our Windows servers, and that includes our CV environment. I’m looking for feedback on the process. Good, bad, ugly, etc. Thanks G
Hi all, I’ve been starting to look at Data Insights, and Sensitive Data Governance and went to create a test project to try it out and got the following error: Error creating EDiscoveryUser.Exception:User password doesn't follow minimum complexity requirements Is that complexity requirement coming from CV itself? Is it looking at our domain requirements? Is this user local to CV or a domain user? Is it possible to assign a user object? Just looking to find out more about what it’s doing at this stage, thanks. G
Hello, I’m trying to get our Azure local POC added into Commvault. I’m able to backup VMs and can restore out of place VMs but the restored VMs are not viewable in Azure Portal. Is there a time delay in synchronization? The restored VMs were viewable in Windows Admin Center. Thanks, Clayton
Hi, Cannot delete media agent from Commvault. Server no longer exists and CV fails to delete it from itself. Can someone help out here? :) qcommand: qdelete mediaagent -m bu099svsa125-02 gives error: mediaagent: Error 0x40000a4: Failed to Release license. (Failed to look up MediaAgent Library Configurations.) GUI gives same error.
Hi Guys,,,I am facing issues in multiple auxilliary copies. I am getting below error in the Aux copies every now and then. Error Code: [19:599] Description: Loss of control process CVJobReplicator.exe. Possible causes: 1. The control process has unexpectedly died. Check crash dump or core file. 2. The communication to the control process machine abc.com might have gone down due to network errors. 3. If the machine abc.com is a cluster, it may have failed over. 4. The machine abc.com may have rebooted. 5. Antivirus/Malware software may be blocking the process. We are using Storeonce to replicate the primary snaps to the remote copy. Kindly help here. Regards, pank1988
Hi Team, Has anyone tried the VM level threat scan ? Does anyone have a file to infect the VM or a video related to testing treat scan level VM? Thanks
Hi Team, We have an issue with one of our Aux Copies, which for reasons unknown has poor rates of throughput compared to near identical Aux Copies. I would like to see if anyone has an understanding of the values in the CvPerfMgr logfile so we can further troubleshoot. We are writing to a target Cloud copy. Other SP’s write there with very good rates of throughput (10 GB/Hr).My “problem” SP Copy is hovering around 300 GB\HR, AND we have a large backlog of copy data. I have checked the basics such as Q&I times, local server and DDB performance and I can’t see anything obvious. Q&I times on the Primary are ok (roughly 1800). Q&I times on the Secondary are around 630. CPU utilisation on both servers (we are using partitioned dedupe for both primary and secondary) is excellent (maybe 30 or 40% whilst Aux Copies and backups are running). So, i then took a look at the CvPerfMgr logfile, but I could do with some further information. I can see a reference t reader speed possibly being 1488.11
Team, As we know , if we have to perform push installation of commvault agent . SSH from Commserver to Client should work . In my Env SSH works for some clients while not for others. Do we have any pre-check mechanism in Commvault where we can validate the client is ready for push-installation or not . This could be useful for automation checks. Thanks,Mohit
I have done some restores from M365 OneDrive And exchange online from Commvault Cloud ( Metallic) in Aprik 2025 . Now my auditor wants to see which restore i did in month of April , i dont see name of user in job history. The job history only says, source servers and destination servers ( app name) and not name of users for which i did restore. When i click view logs , it says “ no data available”. is it by design or some issue?
Hi, can someone provide or point me to a documentation explaining how to setup 1-touch for doing a BMR on Physical Windows server. The intention is to restore back to the same server/client. Thanks for any advice.
Hi,our tape library has a defect and i must change to another one.I have changed it in our storage policy: Is this enough or do I have to consider anything else? RegardsDennis
Hello to all, In O365 Exchange Online restore operations, I've noticed a 'Show Deleted Items' button. The documentation states, 'When messages from previous backups have been deleted, you can show or hide the deleted messages.' https://documentation.commvault.com/2024e/expert/viewing_deleted_mail_messages.html However, its functionality isn't clear to me. I also tested deleting an email from a backup (following screenshot), but then I couldn't see it again, even with the 'Show Deleted Items' option enabled! Please for your feedback. Best regards,Nikos
I would like to know if it is possible to use a backup made in VMware and perform the restore in a RedHat Openshift environment. In the cross hypervisor table it is not clear whether the conversion is possible or not. This issue arises when it comes to keeping backups for a few years and migrating the infrastructure from VMware to OpenShift.
hi, is there any report wich i can use to report wich accounts are used for agents backups ?
We have Zabbix MYSQL database and every backup converts to Full even for incremental. [Nothing to backup in incremental job as Binary Logging is disabled on this MySQL server. The job is being converted to a full backup operation.]
Hi, Have seen topic 2 years old, maybe there are some changes. Is there are any possibility to migrate Metallic backups to on premise Commvault in case of cloud exit scenario? Thank you
we have one commserve server and 3 hyperscale nodes, we are planning to upgrade the hyperscale platform version, where do we start upgrading the 3 nodes?
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