Skip to main content
commvault.com commvault.com
Question

New installation Commserver on Linux

  • March 31, 2026
  • 10 replies
  • 100 views
E
Challenger
Forum|alt.badge.img+17

I would like to deploy a new CommServe server on Linux using SP 11.40. My current CommServe is running on Windows with SP 11.36. I plan to set up the new CommServe as a standby node in advance.

Could you advise on the best practices for this setup?

The operating system I am using is Rocky Linux. I have provisioned an additional disk for the Commvault installation and software cache, which is mounted at /opt/CommvaultData.

What are the initial steps I should follow to ensure a secure and reliable installation?

 

For the installation of SP 11.40, I would like to first deploy two new passive nodes on Linux, and only then perform the failover to Linux.

I also have a question regarding the software cache. With the new CommServe on Linux, I have configured a new software cache for Windows and enabled it as a remote software cache.

How can I ensure that, during update installations, clients automatically use the correct remote cache? Specifically, I want Windows clients to use the Windows software cache and Linux clients to use the Linux software cache.

 

I have already created two new client groups, categorized into Linux clients and Windows clients.

10 replies

O
Vaulter
Forum|alt.badge.img+18
  • OrazanVaulter
  • Vaulter
  • April 1, 2026

Here is the documentation to migrating from Windows CS to Linux CS:
https://documentation.commvault.com/11.40/software/performing_commserve_migration_from_windows_to_linux.html

You should be able to set which cache to use from the properties of the client or the client group.

E
Challenger
Forum|alt.badge.img+17
  • Egor SkepkoChallenger
  • Author
  • Challenger
  • April 3, 2026

​@Orazan 

 

That’s also what I’m working on . I’m doing scenario 3, but I’m getting stuck on the installation of the database and the permissions on the installation folder. The root has full permissions on the folder. I also tried granting MSSQL permissions, but it still doesn’t proceed

E
Challenger
Forum|alt.badge.img+17
  • Egor SkepkoChallenger
  • Author
  • Challenger
  • April 13, 2026

​@Orazan 

 

"Every time I install the CommServe DB, I run into a problem with permissions on the installation folder. The installation changes the permissions to the Commvault group, but that group does not exist, and then the installation fails when creating the DB2 database."

 

If I change the permissions to mssql:mssql with 775, then when starting the installation it changes back to the Commvault group. Adding the mssql user to the Commvault group does not help either."

Scott Moseman
Vaulter
Forum|alt.badge.img+23

I might suggest a Support case to have it reviewed.  It sounds like it’s not creating the necessary Unix group.  I have installed several Linux CommServes and have not run into this issue.


Thanks,
Scott
 

Commvault Cloud Success Services (CCSS)
    E
    Challenger
    Forum|alt.badge.img+17
    • Egor SkepkoChallenger
    • Author
    • Challenger
    • April 14, 2026

    ​@Scott Moseman 

     

    I am already working with Commvault support, but they are also unable to resolve it. Every time the installation fails, I have to manually reset the permissions. Up to the point of creating the DB2 it works, but after that, with every change in permissions, the installation sets it back again.

    E
    Challenger
    Forum|alt.badge.img+17
    • Egor SkepkoChallenger
    • Author
    • Challenger
    • April 14, 2026

    ​@Scott Moseman Did you installed on RockyLinux aswell? Or the linux OS does not matter alot. 

    Scott Moseman
    Vaulter
    Forum|alt.badge.img+23

    Typically I use RHEL, but I just tested on Rocky 9, too. No problems.

    # cat /etc/redhat-release
    Rocky Linux release 9.7 (Blue Onyx)

    # commvault status | grep -E '^ Version|1020'
     Version = 11.40.42
     1020/CVGxCommServe = CommServe

    Thanks,
    Scott
     

    Commvault Cloud Success Services (CCSS)
    E
    Challenger
    Forum|alt.badge.img+17
    • Egor SkepkoChallenger
    • Author
    • Challenger
    • April 15, 2026

    ​@Scott Moseman 

     

    Maybe it's because I’m trying to install version 11.36.94 on Linux instead of 11.40? Currently we are using Windows OS as the CommServe, and I wanted to install a passive Linux setup before we move to 11.40."

    Scott Moseman
    Vaulter
    Forum|alt.badge.img+23

    FR36 should work fine on both RHEL and Rocky, too.

    Support was unable to find the problem?  What do you mean when you say you have to reset the permissions?

    Thanks,
    Scott
     

    Commvault Cloud Success Services (CCSS)
    E
    Challenger
    Forum|alt.badge.img+17
    • Egor SkepkoChallenger
    • Author
    • Challenger
    • April 15, 2026

    ​@Scott Moseman 

    Every time I run the database installation, it does not work on the first attempt. I then have to manually change the ownership with chown mssql:mssql /path, and after that it works. This also happens when the folders /commvaultDB/Commserv and DM2 are created—I have to manually set the ownership there to mssql:mssql as well. But after that, when creating the DM2 database, it does not work. The installation set the permissions to root:commvault with-rw-r. I can also upload the installation log

     

     

    Terms & ConditionsAccessibility statement