🚀 (Updated) Proactive Advisory: Upcoming Microsoft Transition from Exchange Web Services (EWS) to G...
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Readiverse Academy is launching a new Tech Talks webinar series designed to help customers learn from experts, hear practical insights, and deepen their resilience skills. These technical, practitioner-focused sessions bring together Commvault experts and experienced practitioners to share real-world guidance, lessons learned, and best practices you can apply in your own environment.The first session takes place on June 18, with additional webinars planned throughout the year. 2026 Tech Talks Schedule and Upcoming Sessions Date Topic Time (US ET except where specified) Registration Link 18 June 2026 Using Storage Accelerator to Optimize Cloud Backups 09:00 am Watch On DemandRecap 09 July 2026 Adopting Command Center for Console Users 09:00 am Watch On Demand 28 July 2026 Platform Release Webinars (July 2026): Commvault Cloud SaaS and LTS 11.44 9:30 AM GMT | 11 AM SGT | 1 PM EDT Customers/all end users 23 July 2026 Platform Release Webinars (July 2026): Co
Click Here to view the full webinar recording. Commvault PresentersBiswanath Das – Senior Technical Trainer Prasad Nara – Senior Manager of Development Webinar Recap As organizations continue moving workloads and data to the cloud, backup environments are growing in scale and complexity. The Storage Accelerator Tech Talk discusses challenges with traditional backup architectures, where MediaAgents act as the data mover between clients and cloud storage. This dependency on MediaAgents can create bottlenecks, increase resource utilization, extend backup and recovery windows, and add operational overhead as environments scale. The Tech Talk focuses on how Storage Accelerator changes the data path by allowing clients to write data directly to a configured cloud storage pool rather than sending backup traffic through a MediaAgent for data transfer operations. The MediaAgent remains active for metadata-related functions such as indexing and deduplication, but the client acts as the data
View the complete webinar on-demand. Commvault PresentersSam Curcuruto - Director, Product Marketing Dinesh Reddy - Director, Product Management Suzanne Klausner - Director, Global Enablement Recap & HighlightsThis webinar introduces the Commvault Cloud SaaS and 11.44 LTS platform release and explores how organizations are adapting to a world where data is more distributed, identities are more dynamic, and cyberattacks are moving faster than ever. Resilience is increasingly tied to an organization's ability to secure data, control identities, detect risk, and recover cleanly and confidently following disruption. Platform Release 11.44 reinforces Commvault's commitment to helping organizations move beyond traditional backup toward a unified approach to cyber resilience—enabling teams to protect, detect, recover, and restore with greater confidence in the age of AI. The session includes demos of new innovations around expanded Identity Resilience and Active Directory security cap
Updated advisory as of Aug. 19. 2026. We will continue to provide new updates and guidance as we get closer to the September Commvault release dates and Microsoft’s October milestone to begin the phased disablement of EWS. - Commvault Support & Community team As shared previously, Microsoft has announced the retirement of Exchange Web Services (EWS) in Exchange Online, with phased EWS disablement scheduled to begin on October 1, 2026.For our customers and partners backing up Microsoft 365 and Exchange Online in your environments, please review closely the following KB articles for current and detailed guidance about steps to take to maintain continuity in your Exchange Online backups as well as more background on Commvault’s plans for Microsoft Graph support. (New) Maintaining Exchange Web Services (EWS) access for Exchange Online before planned End of Life. This article describes steps to take to maintain EWS access for your Commvault backups during Microsoft's EWS phased retireme
We’re excited to introduce a new, tiered certification path in Readiverse Academy, designed to help Commvault learners build the skills you need to operate, secure, and recover with confidence. As Commvault Cloud environments continue to evolve, teams need clear, role-based learning paths that support real-world responsibilities — from platform administration and workload protection to cyber resilience and recovery readiness. The new Readiverse Academy certification structure gives learners a guided path from foundational knowledge to advanced cloud engineering expertise. This is not a reset. It is a clearer roadmap for what to learn next. What’s New The programme now includes four certification tiers: Commvault Cloud Practitioner – foundational platform and cyber resilience knowledge Commvault Cloud Specialist – expanded operational, workload, and security depth Commvault Cloud Professional – advanced recovery and workload expertise, including Cloud Rewind or Cleanroom Recovery
We’re excited to announce that Commvault® Cloud Backup & Recovery for Microsoft Power Platform is now generally available (GA), starting with support for Power BI. This means you can now extend the same enterprise-grade data protection you already rely on to the Power Platform workloads supporting critical business operations.With this release, customers can protect business-critical assets such as reports through automated backups of Power BI workspace content, along with granular recovery for individual reports and folders – helping reduce downtime and minimize disruption caused by accidental deletion, corruption, or malicious activity. Key FeaturesAutomated, policy-based protection: Apply policy-driven backups across Power BI workspace assets, enabling consistent, scalable coverage without manual intervention. Rapid, granular recovery: Restore individual reports, folders to a specific point in time, avoiding manual rebuilds and helping minimize downtime and disruption. Isolated,
Web Console Deprecation – What Customers Need to Know Commvault is continuing its move toward a single, modern management experience through the Command Center. As part of this transition, the legacy Web Console has been officially deprecated and is no longer included by default in newer Commvault platform releases. This article explains what the deprecation means for you, when the Web Console may still be required, and how to request access if your environment depends on it. Why is the Web Console being deprecated? The Web Console is being retired as Commvault standardizes on the Command Center as its primary management and reporting interface. The Command Center provides equivalent or enhanced capabilities, improved security alignment, and is the strategic platform for all future feature development. Deprecation timeline • Version 11.38: Web Console interface marked as deprecated • Version 11.40: Web Console removed from the default installation media • Version 11.42 and later: Web
We’re pleased to share an important update to the Commvault documentation portal for Innovation release 11.42: a redesigned left-hand navigation panel that is now aligned with the structure of the Commvault Command Center interface.What’s ChangingIn the past, the organization of our documentation differed from the navigation experience within the product. This sometimes made it harder to move between the Command Center and supporting documentation.With this update, the documentation structure now mirrors the layout and logic of the Command Center. This creates a more intuitive and consistent experience when navigating between the product and its documentation.What This Means for YouEasier navigation between the Command Center and documentation Faster access to relevant information A more streamlined and consistent user experienceThis change is designed to help you find answers more quickly and reduce friction when using documentation alongside the product.We Value Your FeedbackAs you e
Our support ecosystem brings together skilled engineers, shared global knowledge, and continuous training. It also showcases the use of innovative technological advancements. One such innovation is Arlie, our AI-enabled support assistant.Arlie reads logs, identifies patterns, and surfaces insights before small issues turn into major problems, helping our engineers deliver faster, smarter resolutions. This lets the team focus more on understanding the customer’s situation and less on searching through raw data. Arlie is enabled for all SaaS customers by default in Command Center today and is available in Command Center starting with SP40 for software customers. Read more about enabling Arlie in the documentation here. You can also access it via arlie.commvault.com or through our Support portal. Having Arlie in our customers’ hands enables you to search for solutions directly without having to wait on Commvault. This can be a lifesaver while handling critical, time-sensitive issues. Arl
In today’s cloud-native world, your resilience depends on how fast you can bring entire environments—not just data—back to life after a disruption or attack. Cloud Rewind is helping organizations recover recovering full cloud environments, and in minutes not days.Check out the replay of our recent Customer Success webinar to hear insights and best practices from Nithya S, Manager – Customer Success for Commvault.In this webinar, Nithya covers a range of topics, including:Switching from runbooks to Recovery-as-Code to shrink RTO/RPO Agentless, automated infrastructure recovery—no scripting, no standby DR sites Protecting complex apps across regions, cloud accounts & platforms (AWS/Azure/GCP)Click here to view the webinar.
Have you ever meticulously restored an Azure SQL database from a .bacpac file, checked the job status, and breathed a sigh of relief when you saw "Success," only to be met with a wave of authentication failures and reports of orphaned users? It's a confusing and frustrating scenario. The portal says the operation was successful, the database is online, but your SQL logins and contained users are completely broken.This isn't a random glitch or a failed job that was misreported. It's a common situation that stems from the fundamental design of how Azure SQL Database handles users and logins during a .bacpac import. This article will demystify this behavior, explaining why it happens, why it's not a bug, and how a different authentication method sidesteps the problem entirely.--------------------------------------------------------------------------------1. Takeaway 1: The "Successful" Restore That Secretly Breaks Your SQL LoginsThe core of the problem is this: even when an Azure SQL Dat
Commvault is proud to announce our new designation as an ISC2 Authorized CPE Submitter Partner, recognizing our commitment to advancing cybersecurity knowledge and professional development.As an authorized submitter, Commvault can now report Continuing Professional Education (CPE) credits directly to ISC2 for participants who attend qualifying Commvault learning programs and events. This means professionals with certifications such as CISSP®, CCSP®, and SSCP® can automatically earn and track CPE credits through Commvault events without the need for manual submission. Empowering the Cybersecurity CommunityThrough this partnership, Commvault joins a select group of organizations authorized to deliver educational content aligned to ISC2’s domains, including:Security and risk management Cloud and network security Incident response and forensics Identity and access managementAttendees of Commvault webinars, workshops, events, and training courses will benefit from automatic credit reporting
Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello!We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers: We’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners: We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, best
New portal shortcuts - click the link below based on your profile: CUSTOMERSPARTNERSWelcome to the Commvault Readiverse Academy, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse Academy? Accessing the Readiverse Academy Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse Academy? The Readiverse Academy is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of re
Hi All, we see every day an user login try from an old and deleted account. The login try is reported ans an information in the eventlog. Are tehere any options to get more informations about this login try ?
Hi All, i have an bad point… I know lic reporting is not easy. I had the following situation. We are using Commvault Backup and Recovery by capacity for vsa and database. We had an lic used growth from +4tb during the last 24 hours. Yesterday we had 49Tb from 50Tb used and today we are using 53Tb and of course the customer is know asking what happend here. For me its very dificult to find out what happend here. I checked the bigges vsa player from full to full if there is any increase but i found nothing also the biggest db server from full to full but also nothing. I send every 14 Day an lic zum report but there i only can see wich typ of application is using how much from the capacity lic So what can i do ?
Hi All, i have an problem with my nutanix ahv vsa backup. I git the message: Failed Virtual machine [xyz] was not found. Please verify that the virtual machine still exists and that the host is in the connected state. If the virtual machine does not exist remove it from the subclient. If the virtual machine does exist reselect the virtual machine and re-add it to the subclient content. When i do an browse i found ths maschines. Also under prism central the vms are up and running. I created an test subclient with this vms but doesnt help. Do you have an idear ?
Hi Commvault experts, we are setting up laptop (desktop/endpoint) backup for a customer. Users should be able to restore their own files, so I'm leaving the plan name out of the package to get the automatic owner assignment - is it right? Firstly, which way do you actually use to build the package - the Package Creator on Cloud Services website, or a custom package from the installation media? Package Creator wants an account and internet access and not every customer has that, so I'd rather do it locally, but I don't know if that's what people normally do. Secondly, in the Custom Package Options the laptop stuff (Launch Edge Monitor, Perform Registration using Authcode) only shows up if I tick "Create a de-coupled installation package". But the docs say de-coupled means the client doesn't register during install and has to be registered later, which sounds like the opposite of what I want. So is ticking de-coupled actually the correct way to build a laptop package using installation i
Hi!As Server 2016 will go out of support anyways within the next year, I consider proceeding the upgrade before, as 2019+ support larger cluster sizes than 64 kb which should drastrically improve file system defragmentation and by that HDD performance.The “wasted” should be less of a deal, as Commvault saves data in big chunks of 1+ GB anyways. I assume that Commvault does not have trouble with the cluster size (the storage part in documentation is generally pretty “thin” regarding file systems, best practices etc.).Sidenode: You should definitely add, that partitions/drives above 64 (actually more 63.5) TiB can’t be snapshotted with VSS, nor can chkdsk do anything on those. But the main question: Is there any problems to in-place upgrade Windows Server 2016 to 2025?It would be big pain to migrate all that data (we have one machine running all services/functions) to a new (pricy!) server as long as the hardware is still supported/maintained. I’ve read and old thread that recommended do
Hello,We are planning an operating system upgrade for a physical Commvault All-in-One server and would like to hear from anyone who has completed a similar upgrade.Current configuration:Physical Cisco UCS C240 M5 server Windows Server 2016 Standard Commvault 11.40.67 Non-clustered CommServe The same server hosts the CommServe, MediaAgent, Web Server/Command Center and Workflow Engine components Local DDBs and disk-library mount paths are also hosted on this server The customer does not want to split the CommServe and MediaAgent roles or migrate them to new hardwareThe planned target is an in-place upgrade directly from Windows Server 2016 to Windows Server 2025.Microsoft supports the direct upgrade path for a non-clustered server, and Commvault 11.40 supports Windows Server 2025. However, the exact procedure for an All-in-One server is not fully clear, especially because the same machine hosts both the CommServe and MediaAgent roles.I would appreciate feedback on the following:Has anyo
Hi,we have 2 Problems:we are on Commvault 11.40.69. Proxmox 9.2.111)With https://lore.proxmox.com/all/6e3ffc1e-ccfc-4ec6-93f7-03bef79c8b78@proxmox.com/T/Proxmox needs Qemu Version 10 to support the Snapshot as Volume Chain.Is there a plan to support Qemu Version 10 ? With a Maintenance Release ? 2)A Restore of a Vmware VM to Proxmox work, but the Network Config is not converted.469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKWrapper::CProxmoxConnection::LogError() - Error: [] [400]. POST [https://du1devpve02.tq-net.de:8006/api2/json/nodes/du1devpve01/qemu/100/config]469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKWrapper::CProxmoxConnection::LogError() - Err: [HTTP/1.1 400 Parameter verification failed.]469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKWrapper::CProxmoxConnection::LogError() - Req: [net0=e1000%3D00%3A0c%3A29%3Aa5%3Ae2%3A5e%2Cbridge%3Dvds01-LBT%20%E2%80%93%20vlan586%20%E2%80%93%20srv-t1-linux%20-%2010.150.86.0-24%20%28vDS01%29]469908 72ba6 09/08 10:41:39 4661781 ProxmoxSDKW
GCP has the top organization and folders with projects underneath - view screenshot below. I know in vmware → vm groups → content rule it allows me to add folders. For GCP I do not have that option. Is this a simple additional setting that can be added to make it visible? How do I backup all projects within a specific folder for GCP Hypervisor? VMware view Thank you
In “normal Commvault Operations”, Should I have tapes in my tape library that have “Last Write Time” set as a date (not empty), and on them a write session (or a few), but the data on the tape is 0 bytes and no associated storage policy?For all storage policies/tape copies (except a few) we have “infinite” retention set on the tapes. For those that do not, retention is “years” (except the DR tape(s) . We do not re-use tapes.I have several (like 40 tapes) with “Last Write Time” set to a few days (or weeks… a few are months) ago, etc and all are0 bytes. Not all tapes in the system that are 0 Bytes have Last Write Time set. Using ‘tape → view contents” shows “no data” (as expected). The tapes show they have been mounted (“Number of mounts > 0) and there sems to be a file marker or 2 on them.So: I’m wondering how to tell “what its writing to them” and why or if “this is normal” as part of some internal 1 time “tape validation/initialization” job or something… but that doesn’t explai
Hello Commvault Community, Due to the fact that more and more environments are based on CommServe Linux, which by default has a built-in WebServer module, which in the case of Linux OS doesn’t support the O365 configuration, the WebServer module is increasingly being transferred to machines with Windows OS - this is a requirement for the O365 configuration. Commvault documentation specifies that the WebServer package should be installed on access nodes that will cover O365 configurations. If we have a pure Windows machine with no role in O365 or any other configuration in the Commvault environment, can such a server act as a dedicated O365 WebServer? If so, will Commvault automatically detect it? If not, where should I change it as the one responsible for connecting to Microsoft portals for the O365 configuration? Maybe some Additional Setting? Does an O365 WebServer necessarily have to be part of the configuration (located on an Access Node or IndexServer)? What if we have a scenar
Hi everyone,We are currently facing a Commvault backup issue on Nutanix AHV.The initial problem was related to HotAdd / SCSI device detection on the Commvault Access Node. To fix that first issue, we had to add the following additional setting on the Access Node:VirtualServer\bEnableSCSIWLunDeviceCleaner = TrueAfter enabling EnableSCSIWLunDeviceCleaner, the initial HotAdd issue was resolved.The logs now confirm that the disk is correctly attached and opened:Disk [SCSI.0] is attached at [/dev/sdb]Opened [/dev/sdb] successfullyHowever, we are now facing a different issue when Commvault calls the Nutanix Data Protection APIs.The compute-changed-regions call returns:HTTP 401Invalid cookies present in the requestCommvault then reports:JWT Token has likely expired. Trying Discover cluster againDuring the new cluster discovery attempt, Nutanix returns:HTTP 429Failed to perform the operation as rate limit set by the API has been exceededPLAT-10003 - RATE_LIMIT_EXCEEDEDThen compute-changed-regi
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