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6289 Topics

M
Bit
mirzaBit
asked in Self-Hosted Q&A

1-touch recovery wizard keeps progressing endless

Hello experts,My datacenter  has physical servers HP proliant dl 380 gen 8.I performed full backup of windows server 2012 which was successful and trying to do 1-touch bare metal restore in other server of same model, it just keeps progressing endlessly as shown in the picture.NOTE: The bare-metal restore for same server to esxi is successful but not to the physical server. Will appreciate any help.

0
M
Bit
1 hour ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Internal error occurred -5 after 11.32.35 upgrade

I am getting “Internal error occurred -5” on Readiness Check on several clients after the 11.32.35 upgrade. Backup seems to be working still, but we can’t have this “false positive” alert every day.(Upgrade was done 4 days ago, so I don’t think it is something that will go away “by itself”.)We have tried restarting the commvault services on the clients, also the commvault repair option. No improvement.Anyone know what could be the cause? 🖖

7
No special characters
Byte
1 hour ago
F
Federico
asked in Self-Hosted Q&A

Netapp Active IQ Unified Manager (AIUM)

Hello Commvault Teamwhy Commvault drop the support of Netapp Active IQ Unified Manager (AIUM aka OCUM) 9.11 ? Active IQ Unified Manager (AIUM) 9.11 is not supported https://documentation.commvault.com/2023/expert/33744_system_requirements_for_netapp_storage_array.html by Netapp documentation it seems that AIUM 9.11 have the same functionality of previous versions https://docs.netapp.com/us-en/active-iq-unified-manager-911/data-protection/concept_manage_and_monitor_protection_relationships.htmlhttps://docs.netapp.com/us-en/active-iq-unified-manager-910/data-protection/concept_manage_and_monitor_protection_relationships.html Regards Federico 

13
PedroRocha
Byte
3 hours ago
S
Byte
SLodge_IWByte
asked in Virtualization and Containers

NTP config for FREL from the commvault client

We have 1 FREL for each VMware cluster we’re using on CV 11.20.We’ve noticed the FREL trying to reach public IP addresses with NTP packets but we cannot allow that through our firewall.I logged onto the linux console but found that the ntpd service was not active and then it occurred to me that as an appliance, the configuration should be applied by the Commvault client.We have a highly available NTP service available that I’d like to point these clients at and would appreciate some guidance on how to configure them.

23
S
Byte
3 hours ago
C
Byte
Chris NewmanByte
asked in Self-Hosted Q&A

SQL Server 2022 Always On Contained groups?

Good morning.  We’re considering MS SQL Server always-on using the new 2022 feature “Contained Availability Groups” This feature adds an MSDB and Master database to the AG group, which allows jobs and users to be synced between machines. Is this functionality currently supported?  How might it work for restores/backups? Thanks- Chris

3
C
Byte
3 hours ago
S
Byte
Sandy11Byte
asked in Self-Hosted Q&A

Commcell migration

Hello I need to migrate an existing commserve with mediaagent role to a new site/server.During the migration both existing and new commserve should remain active for backups for about three months. Then old commserve will just be preserved for legacy restores.How can this be best achieved without buying a seperate license for new commserve? Thanks

5
S
Byte
3 hours ago
L
Byte
Lukasz AByte
asked in Self-Hosted Q&A

One plan for fileserver and database

Hi,the customer would like to use one plan for backup both: filesystem and database. The problem is that in ‘Add backup frequency’ He can choose only between ‘all agents’ and ‘databases’. It means when we have two actions: incremental at 5PM and differential for databases at 7PM it triggers SQL database differential backup twice at 5PM and 7PM.  He tried to modify schedule in CommCell console but he gets an error ‘failed to modify task’’.So the main problem is that we can choose only between all agents and databases. We can’t choose granular.  Does it mean that for fileservers and databases we should use separate plans?  Regards,Lukasz

0
L
Byte
3 hours ago
J
Bit
Jeff DupereBit
asked in Storage and Deduplication

C0000000.js file created in backup disk folder.

This file was created in one of the backup chunk folders of our deduplicated disk backups on a media server and was flagged by antivirus.  The file no longer exists and I’m certain this was created (and subsequently deleted) by Commvault to script some sort of storage/disk operation but was curious if anyone could confirm.  Thanks.

0
J
Bit
4 hours ago
R
Byte
raj5725Byte
asked in Self-Hosted Q&A

Renaming CommServe Host name with LiveSync enabled?

Hi, We have CV running at 11.32.30 and CommServe configured in HA with Livesync working perfectly fine. As a part of the organizational change, we have to modify the CommServe HOST NAME for both active and passive Commserve Hosts. Can we do this change with out any harm to the configuration? if any one has performed it or if it is documented, can you please point me to it ? I am a little worried to do this change as it can disturb the entire configuration. Any quick suggestions will be of great help. RegardsRaj 

0
R
Byte
4 hours ago
clariion
Byte
clariionByte
asked in Storage and Deduplication

Tapes wasted by the index jobs

Hi community,we have a lot of LTO9 tapes with only few Index Jobs on them (Jobs are in megabyte range) and I would like to re-use these LTO9 tapes (17.58 TB) for other tape-out copies. When these jobs will expire, nobody knows.  Is there any way to copy still valid index jobs to another tape?Pick for refresh, tape to tape copy…?Thanks

10
J
Vaulter
6 hours ago
S
Bit
Sawa KastumataBit
posted in Self-Hosted Q&A

バックアップ状況記録のログ取得方法

問い合わせ内容①simpanaでサーバのバックアップ状況をメールでこちら側に送信しているが　内部的にバックアップ状況を記録したログはあるのか？②ログがある場合は、ログを送ってもらえないか 趣旨バックアップ確認を自動化させようと考えており、ログの結果があればバックアップステータスを自動で反映させることができるため

1
Onno van den Berg
Commvault Certified Expert
6 hours ago
S
Bit
Sonu SinghBit
asked in Self-Hosted Q&A

Error Code: [32:408]

Error Code: [32:408]Description: The usage for [Protected Virtual Machines] has exceeded the licensed usage. Please purchase additional usage licenses. Until the new license is applied, click on the RESET button in control panel license administration window to temporarily allow jobs. Advice: Please contact customer support for additional license.Source: snf-comvltbkp, Process: JobManag

1
J
Vaulter
6 hours ago
E
Byte
Egor SkepkoByte
asked in Self-Hosted Q&A

Client monthly growth report

Hi,Anyone know why on the month oktober and november i am not getting data from the grow??   The private metrics running corect  

0
E
Byte
8 hours ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

How to run execscript through HTTPClient

Hi Team, I am trying to use HTTP CLient in workflow to execute script to enable disable media agent but its not working whereas it doesnt return anything and doesnt execute the script as expected . URL : http://commservename/webconsole/QCommandIn BodyContetn-type =text/plainand body is mentioned below qoperation execscript -sn setmediaAgentProperty -si xpath:{/workflow/ForEach_3/N2MAs} -si 8 -si 0

3
R
Byte
8 hours ago
christopherlecky
Byte
christopherleckyByte
asked in Self-Hosted Q&A

Add a client to multiple groups using the rest api does nothing.

I am attempting to add a client to multiple groups using the following rest api. REST API - POST Client Properties (commvault.com)  The api returns 200 and some Json but does nothing. what am I missing here?

1
H
Vaulter
10 hours ago
L
Byte
LiorRNByte
asked in Virtualization and Containers

Hyper-V node is in pause state - the entire job fails

Hello,I have an issue with my Hyper-V backupI have 1 Hyper-V node in pause - the rest (another 3 nodes) are online the job fail with the error that there is 1 node that is unreachable (the one in pause state)I tried to find workaround for this issue without success Is there any workaround to skip the on node in pause? without taking the node out of the content Best regards,

1
Damian Andre
Vaulter
16 hours ago
Y
Bit
yuneoBit
asked in Virtualization and Containers

Does Commvault support azure blob private endpoint?

We have a storage account with private endpoint connection configured, we tried to IAM role to backup this storage account, but got errors and not able to configure the backup. 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to xxxxxxxx.blob.core.windows.net:443 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: Closing connection 0 other storage accounts without private endpoint are working fine   

2
Y
Bit
19 hours ago
C
Byte
ChuckCByte
asked in Virtualization and Containers

AWS-Commvault-Couchbase port requirements.

We are running 11.28.36 in AWS environment.  The commserve sits in a Management VPC and Couchbase is running in our Production VPC.  In the Production VPC, we have a media server (proxy server) that runs VM and Cassandra backups to a local S3 bucket.I have the URL for the Couchbase API Server and an admin userid/pass.I am looking for what ports are required from the Proxy(Media server) to the Couchbase server(s).  We have a tunnel setup so that we can load the Couchbase software on the required servers, ThanksChuck 

3
A
Vaulter
20 hours ago
A
Bit
ARVVIBit
asked in Self-Hosted Q&A

Raw device backup and restore was successful for file system but validation is failing. Please find the error

Raw device backup and restore was successful for file system but validation is failing. Please find the error. An unrecoverable errors found on the same device.File system state is not clean for one of the file system, state is "clean with errors"

2
A
Bit
2 days ago
PedroRocha
Byte
PedroRochaByte
asked in Storage and Deduplication

How to obtain monthly backup size from a builtin report?

Hi, I can get this data after exporting a report to csv and manipulate it. Question is, how come there is no builtin report or dashboard or graph that would provide this in a simpler way? Regards,Pedro

0
PedroRocha
Byte
3 days ago
D
Byte
D4T4Pr0T3ctionByte
asked in Virtualization and Containers

Registry-Key - s3dfsRootDir

Good Day @everyone,quick question,we’re trying to move the s3dfsRootDir for Live Mount Operations to a dedicated drive.When Specifying the key: https://documentation.commvault.com/additionalsetting/details?name=s3dfsRootDiras an additional setting to the Mediaagent, we are not able to specify the location. If we put a value like D:\3dfscache into the key, the GUI displays, that the string is outside of the dictionary values. So I left the value “string”… But I am completely unsure where to define the actual location.Does someone struggle this behaviour?Best regards

6
D
Byte
3 days ago
F
Fusi
asked in Share Best Practices

Command Center - Boosting Performance (Browser, Latency, Refreshrate, Response)

Hello Guys! We know that working (especial a lot) in webfrontends is terrible, compared to a native Software/Programm/App installation. Every klick is a kind of reload. Klicks in the Java Gui are often instant, on web there is always a amount of waiting time. One way to avoid the command center as much as you can is to write your own little Software, with API Calls, or CV cmdled, or qcommands.  But if you have to use the command center, and commvault is pushing us more and more into that, i want to improve the experience as much as possible. So for that I’m asking you, if someone did that already.  Whats currently in my mind: - Find the fastes Browser. There a Benchmark websites/tools available. - Customize this Browser (= tuning for Performance) for just one special topic: The command center (Use other browser for all the different internet stuff/not Command Center related Stuff). Besides quick reload/refesh times, good features (if command center supports that) would be a smart preca

0
F
3 days ago
X
Byte
xiwenByte
asked in Storage and Deduplication

Huge DB2 restore setting

DB2 backup size is 25TB, separate on 16 disks. I saw below article.Q1, any suggestion on maximum number of concurrent parallelism queries for my 25TB DB2 restore?You can improve restore operation performance by using parallelism.If the database contains a large number of table spaces and indexes, you can perform a restore operation more quickly when you set a maximum number of concurrent parallelism queries. This takes advantage of the available input/output bandwidth and processor power of the DB2 server.https://documentation.commvault.com/2023e/expert/using_parallelism_for_enhancing_db2_restore_performance_01.htmlQ2, any suggestion on the number of buffers and buffer size for 25TB DB2 restore?ou can improve the performance of restore operations of backup images by increasing the number of buffers.https://documentation.commvault.com/v11/expert/setting_db2_buffers_for_restore_01.html

0
X
Byte
3 days ago
H
Bit
hjensenBit
asked in Virtualization and Containers

Nutanix VM Backup for a virt.Maschine Windows11

Hello CommunityWe want to save a VM backup “Commvault Version 11.28.73 of a virt.Windows 11 VM under Nutanix AHV Version el7.nutanix.20220304.423, but unfortunately that doesn't work. A snapshot can not be set “Internal server error” and this error message appeared here:Description: Unable to create a virtual machine snapshot of [windows11-testvm]. [Internal Server Error.] Please check the virtual machine snapshot tree.Source: cvcs, Process: JobManager 

4
H
Bit
3 days ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

SAP MaxDB DB backup client configuration

Hello community,We are try to configure SAP MaxDB backup. We have completed client installation and instance configuration, but we facing errors related to pipes / streams.Backint, param and streams are configured according to following guide:https://documentation.commvault.com/2022e/expert/22205_configuring_multiple_streams_for_backups_and_restores.htmlDuring backup (from Workflow) we are getting the following error:Error Code: [19:857] Description: OK ERR -24925,ERR_PREPARE: Preparation of backup operation failed Can not create pipe '\\.\pipe\pipe_mem1'. (System error 13; Permission denied) Source: cv*****, Process: Workflow Please for your feedback,Nikos

2
Nikos.Kyrm
Byte
3 days ago

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