Skip to main content
commvault.com commvault.com

Commvault Cloud Topics

Q&A. Technical expertise. Configuration tips. And more!

9134 Topics
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
What’s New in Readiverse? Explore Our Updated Course OfferingsBlog

Level Up Your Skills: Exciting New Courses and Catalogs Now Available! Hello! We’re thrilled to announce the release of our latest course catalogs designed to empower both our valued Customers and dedicated Partners. We firmly believe in continuous learning and providing you with the resources you need to excel and achieve your goals. Whether you’re looking to deepen your understanding of our products, expand your technical expertise, or improve your business capabilities, we have something new for you! For our Customers : W e’ve curated a range of courses focused on maximizing your success with our offerings. These courses cover everything from foundational knowledge to advanced techniques, ensuring you can leverage our solutions to their fullest potential. For our Partners : We’ve developed updated training programs to equip you with the knowledge and skills to effectively represent and support our solutions. Stay ahead of the curve with courses covering the latest product updates, b

340
Sougato Roy
Vaulter
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse FAQ: Portal, Courses, Exams & CertsFAQ

New portal shortcuts - click the link below based on your profile: CUSTOMERS PARTNERS Welcome to the Commvault Readiverse, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse? Accessing the Readiverse Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse? The Readiverse is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of resources, including courses, learning p

4290
Sougato Roy
Vaulter
T
Vaulter
Toussaint BrockVaulter
published in SaaS (Metallic) Q&A
SaaS-delivered Cyber Resilience: resources & free trialResources

SaaS-delivered Cyber Resilience Commvault Cloud provides a streamlined SaaS solution for data management and protection, featuring easy deployment, low overhead, and simple subscription pricing. It offers unique storage flexibility with options for cloud or on-premises storage to optimize hybrid cloud workload recovery. With automatic upgrades, maintenance-free operation, scalable architecture, and robust security, Commvault Cloud ensures future-ready data protection as IT needs evolve. Scalability: Easily scales to meet growing data demands without the need for significant hardware investments. Cost Efficiency: Reduces upfront capital expenditures and lowers total cost of ownership by leveraging a subscription-based model. Simplified Management: Offers centralized management capabilities that reduce the complexity and resources required to manage data protection. Automatic Updates: Ensures the latest features and security updates are automatically implemented without disrupting busine

1130
T
Vaulter
Mohit Kshirsagar
Vaulter
Mohit KshirsagarVaulter
published in SaaS (Metallic) Q&A
Commvault Cloud Update - New Kubernetes Subscription

We are excited to announce a new Kubernetes subscription coming to Commvault Cloud on May 31, 2024. As part of our commitment to enhancing our services, we are implementing changes to the metering and billing process for Kubernetes environments protected in Commvault Cloud. What’s changing? Commvault Cloud Backup & Recovery for Kubernetes will be metered using capacity (front-end terabyte) instead of per-app licensing. How do I protect my Kubernetes Environments going forward? There is no change in how your Kubernetes data is protected. However, Kubernetes usage will be metered using a new Kubernetes subscription instead of the existing VM and Kubernetes subscriptions. How do I benefit? This change simplifies the Kubernetes environment licensing and makes sure your data protection needs are easier to size and scope for future planning. What if I am already protecting Kubernetes Environments using the VM & Kubernetes subscription? If you are currently protecting Kubernetes environments

1820
Mohit Kshirsagar
Vaulter
Ryan Carr
Vaulter
Ryan CarrVaulter
published in SaaS (Metallic) Q&A
Customer Success Journey (as-a-Service)onboarding

Welcome to the Commvault Cloud Family! 🎉 Hello and a heartfelt welcome to each one of you! We're thrilled to have you as part of the Commvault Cloud family. Our commitment is to make your journey to our platform both seamless and enriching. Why Engage with Your Customer Success Resources? 🤔 While not every customer will have a dedicated Customer Success Manager (CSM), every one of you is important to us. Whether you're self-onboarding using our extensive resources or interacting with our team, our goal is to understand your unique needs and assist you in making the most out of Metallic. Tailored Guidance: Regardless of your plan, our resources are designed to offer advice specific to your objectives, ensuring optimal use of our platform. Efficient Onboarding: Utilize our videos, documentation, and community posts to onboard at your pace, effectively and efficiently. Continuous Support: For any queries, feedback, or suggestions, don’t hesitate to reach out to us via this platform or s

2470
Ryan Carr
Vaulter
Ryan Carr
Vaulter
Ryan CarrVaulter
published in SaaS (Metallic) Q&A
Need-to-Know SaaS (formerly Metallic) Resources

Whether you're a seasoned Metallic user or a newcomer, having the right resources at your fingertips is essential. This post aims to provide some key info for you. Community Interaction: 🗣️ Our Community forum is an enriching space for you to ask questions, share best practices, and connect with both peers and Metallic experts. While many of your queries will find answers here, we've also compiled other crucial resources to bolster your Metallic experience. Key Resources to Bookmark: 📌 Metallic.io : While it's our company website, its utility goes beyond basic information. Consider this your starting point if you ever feel lost. From release notes, case studies, and white papers to updates about our upcoming webinars – everything's there. Status Page 🚦 Check the Ring status page to confirm the scheduled maintenance activity timings and window size. URL: https://ring-status.metallic.io/ For example, to check the Ring M102 scheduled maintenance activity window, access the following UR

4660
Ryan Carr
Vaulter
U
Byte
up114743Byte
asked in Virtualization and Containers
VM Backups

Who can explain to me how the Incr to full backup conversion works. If for example i do a full backup of a VMware cluster under a certain subclient the next backup would be a incremental. If however i create a new subclient (under the same backupset) will the next incremental backup remain a Incremental or will it now become a Full ? Also if i took a full without any other scheduled backups to follow how long will that Full come into play for if i then added a incremental. I presume it would remain for the retention policy but i’m not certain. Thanks for any advice

61
J
Vaulter
D
Byte
DennisByte
asked in SaaS (Metallic) Q&A
Teams Backup - Please assign Office365 license to the account which authorizes the azure apps.

Hi,when i try to backup my Teams i get this error.Only 5 items. When i check my license it’s ok.Only Active Directory we are at 102 %.What causes this error and how can i resolve it?Because this are TEAMS “groups” and no users…... RegardsDEnnis

195
Lukas3D
Byte
A
Arti
asked in Software Upgrades and Updates
Update Commver SQL Injection Vulneravility

Good evening all, I new with Commvault, so i try to update 4 Commserv in LiveSync topology. We need intall the maintence release (CV_2025_04_2: SQL Injection Vulnerability) I don’t know if mandatory follow the procedure describe in Commvault Doc Installing Feature Releases On CommServe LiveSync Setup Or if it’s posible follow the steps describe in these topic SP upgrade and Livesync | Community Thanks in advance!

354
J
Vaulter
G
Byte
gary mcneelyByte
asked in Developer Tools, Integration and Automation
Would you please add the description field in Command center Virtualization / Hypervisors/ vCenter / subclient ?

Would you please add the description field in Command center Virtualization / Hypervisors/ vCenter / subclient ? I would like to track what VM’s I add and remove in Commvault without using the java console.

62
J
Vaulter
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A
What Triggers the Automatic Installation of Storage Accelerator?

As per the title, I am interested in understanding what triggers the automatic inclusion of the Storage Accelerator package during the software installation process, and whether or not there is a way to disable it? The following lines are pulled from Install.log, which show that the Storage Accelerator package is listed as a “required package”. Showing dialog : FeatureSelectionViewModel .......Already installed packages: [File System Core].Packages selected by user/input request: [MSSQL agent, File System].Required packages included by the installer: [Storage Accelerator].

4010
M
Byte
M
Byte
Marcel_REByte
asked in Self-Hosted Q&A
Client to Plan Association App not working

We are currenty migrating our environment to plans and I wanted to make it easier to assign all our workloads to plans with the above mentioned app. I did import the app successful and the report is working fine until i hit the “associate plan” button which does nothing. No error, no progress indicator or anything else. I tried it with different groups, agent types and plans but nothing seems to work even after waiting for some time. So I was wondering: Are there any prerequisites for this app to work or is it not compatible with 11.36?

203
M
Byte
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
CV Troubleshooting DB

Hi, during dr backup i get the follwing error: Failed to get log usage with error [100] for database [Troubleshooting] How can i shrink this db ?

141
D
Vaulter
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A
Index Server Cloud Migration to Index Server

Is there a clear process to migrate from an Index Server Cloud to an Index Server? We have a two-node Index Server Cloud for Exchange Mailbox and its associated HAC Cluster that are due for a Hardware Refresh. Given that Index Server Cloud is deprecated we will need to look at migrating in the near term.

62
Erase4ndReuseMedia
Byte
S
Byte
ShahzebByte
asked in Readiverse (Education)
Training and certification courses in commvault ea.commvault.com portal

Hi, I had a training on ea.commvault.com now since has moved to new portal. I do not see the old trainings. I had certification pending. Mailed my concern to registrar@commvault.com but no help. Please assist.

38318
Jennifer Kelley
Vaulter
T
Byte
tigger2Byte
asked in Self-Hosted Q&A
Necessity of "Export" for physically removing tapes from a tape library, consequences of not exporting

Scenario: We have been “pulling tapes” for years (literally opening the tape library and physically removing tapes, usually 60-80 at a time), Usually when they are full but not always 100% full. It was brought into question if doing this is going to have any consequences in (or to) CommVault as using “Export” for each tape appears to be the proper process. It appears “Export” on a tape triggers CommVault... to do some internal cleanup/workflow? and then it moves the tape to an export bay in the tape library for manual pickup. Note: Currently we do not re-use tapes, but soon we may be reusing them after their retention policy is met. Questions: Does manually pulling tapes out and not “exporting” them cause any issues in Commvault we may want to avoid? Is there something we may want to “do” for all the years of tapes we have not exported them? (like possibly contact support to do CommVault database cleanup/mark exported, etc.) If I mark for “export” 60 tapes all at once, but there are on

81
Onno van den Berg
Commvault Certified Expert
K
Byte
Kamil
asked in Self-Hosted Q&A
Using a gMSA account in an MSSQL backup and the problem after the Commvault Service Pack upgrade

Hello Commvault Community, On one of the Commvault environments that uses gMSA accounts for authentication during MSSQL backup, we noticed that when upgrading from SP28 to SP32, the gMSA configuration was reset to a local account. Group Managed Service Accounts Overview https://learn.microsoft.com/en-us/windows-server/identity/ad-ds/manage/group-managed-service-accounts/group-managed-service-accounts/group-managed-service-accounts-overview Using Group Managed Service Accounts for the SQL Server Agent https://documentation.commvault.com/2023e/expert/using_group_managed_service_accounts_for_sql_server_agent.html The solution has been tested and works very well. However, a problem occurred during the next upgrade of agents on MSSQL servers. To use this functionality, first of all, the Commvault Communications Service must be launched on a special account instead of the local account as is the default. Unfortunately, after upgrading agents on SQL servers, the account on which this service

131
P
Vaulter
D
Byte
drPhilByte
asked in Self-Hosted Q&A
Reassociate NDMP client with a new storage array

Hi there, I would like to ask how it is possible to re-associate the NDMP client with a newly added NetApp storage array. There is no option to do it—I can only add a new array to the list of available arrays. What am I missing?

2871
Emils
Vaulter
Z
Zakwan
asked in Readiverse (Education)
Exam Voucher and Transcript not available in Readiverse portal

Hi, My existing exam voucher and transcript from Cornerstone portal are not available in the Readiverse portal. How do I request to migrate it from Cornerstone.

373
J
Bit
N
Byte
naraharshaByte
asked in Getting Started
HistoryDB size got increased

Hi Team, I observed that HistoryDB size got increased which is around 25+ GB. What might be the cause and will it impact the performance and what troubleshooting steps we can take to address the issue.

211
sbhatia
Vaulter
A
Byte
atitagainByte
asked in HyperScale X Q&A
Allow ping on a HSX Cluster

Hi, I want to have my firewall enabled on my HSX cluster but for monitor reasons I want to be able to ping the data protection network. Is this possible ?

213
R
Vaulter
E
Byte
ETOByte
asked in Self-Hosted Q&A
Subclients Not Having Full Backup in 60 Days

Hello All, I have a lot of entries in “Subclients without full/synthetic full backups” tile in Health report which are file arcihve job. AS you know archive jobs are forevery Incremental backups. How to solve this issue ?

303
E
Byte
M
Byte
mateusznitkaByte
asked in Self-Hosted Q&A
Managament network for Commvault

Hi, I want to add to all Commvault servers (Commserves, media agents etc) dedicated second interface and VLAN to have managament network (ssh, RDP, webconsole and java console) with identity access. Then restrict default interface to allow only backup traffic. Do I need to do anything on Commvault level in this case? I’m not sure if login to java console / web console to Commserve will work on the second IP / hostname out of the box (because login to actual hostname will be blocked).

284
sbhatia
Vaulter
F
fabri
asked in SaaS (Metallic) Q&A
Commvault Cloud Backup & Recovery SaaS for Active Directory (MTL-AD-USR)

Hi, considering a customer with 800 Entra ID accounts on his MSA 365 tenant) and 300 AD users on on-prem AD how much licenses we have to buy of Commvault Cloud B&R Saas for AD? The target storage is located on? Tks. Fabrizio MTL-AD-USR

352
P
Vaulter
Putra
Putra
asked in Readiverse (Education)
Missing Badge for Commvault Certified Professional Exam

Hi Team, I have successfully passed the Commvault Certified Professional Exam - Partners and Employees, but I have not yet received the corresponding badge. Could you please assist in checking this matter? Thank you.

512
Putra
description of image

Badge winners

  • Topic Starter 50
    Dennishas earned the badge Topic Starter 50
  • Contributor 25
    Dheeraj Shettyhas earned the badge Contributor 25
  • Contributor 10
    Sougato Royhas earned the badge Contributor 10
  • Contributor 1
    jc4570has earned the badge Contributor 1
  • Solver 1
    Putrahas earned the badge Solver 1
Show all badges
Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings