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9040 Topics
Sougato Roy
Vaulter
Sougato RoyVaulter
published in Readiverse (Education)
Readiverse FAQ: Portal, Courses, Exams & CertsFAQ

Welcome to the Commvault Readiverse, your new hub for learning and certifications! This FAQ document will guide you through the platform, answering common questions about access, exams, certifications, and more. We encourage you to explore the Readiverse Community forums (this space) further for the most up-to-date information and resources related to educational content. What is the Commvault Readiverse? Accessing the Readiverse Portal Partner Access and Partner University Transition Exams and Certifications Learning Resources and Content Support and Community What is the Commvault Readiverse? The Readiverse is Commvault's comprehensive learning platform, designed to empower our customers and partners with the knowledge and skills needed to be successful and resilient with Commvault solutions. As we continue to expand, the Readiverse will offer a wide range of resources, including courses, learning paths, certifications, and digital badges. Think of it as your one-stop shop for all Co

2120
Sougato Roy
Vaulter
Damian Andre
Vaulter
Damian AndreVaulter
published in Readiverse (Education)
The Readiverse Expands: A new Cyber Resilience Certification Course and New Learning ExperienceNews

In October, I gave you a sneak peak of the Readiverse launch. I also promised it was just the beginning of our new vision for cyber resilience and readiness education. Today, I’m excited to make good on that promise with two new, exciting improvements to the Readiverse. A new Cyber Resilience Certification courseThe Readiverse now offers a self-guided, online, Cyber Resilience Certification Course.The course focuses on the fundamental principles of cyber resilience, covering topics such as early warning systems, threat detection, and advanced recovery techniques. Participants gain hands-on experience in configuring and integrating Commvault solutions, including mastering the art of Cleanroom Recovery to minimize downtime and data loss.Through a blend of self-paced e-learning modules and hands-on lab sessions, you’ll gain the practical skills and knowledge to protect your organization's assets and the confidence and peace of mind you have the latest skills and knowledge in cyber resilie

6011
JT-AV
Damian Andre
Vaulter
Damian AndreVaulter
posted in Self-Hosted Q&A
Important Update for Version 11.32 Users: .NET 6.0 EOL

Hi folks,We want to inform our users that software version 11.32 requires Microsoft .NET 6.0, which reached its End of Support (EOS) on November 12, 2024.📢 Introducing Version 11.32.73 (or higher)This latest update eliminates the reliance on the now-outdated .NET 6.0 and introduces support for the more secure and modern .NET 8 long term support release. Support for this version of .NET expires in November 2026.We strongly recommend that all users of version 11.32 upgrade to 11.32.73 or higher to ensure the best experience and maintain a secure environment. You can download a copy of maintenance release 11.32.73 or higher directly from the support portal, or the store site.

4640
Damian Andre
Vaulter
T
Vaulter
Toussaint BrockVaulter
published in SaaS (Metallic) Q&A
SaaS-delivered Cyber Resilience: resources & free trialResources

SaaS-delivered Cyber ResilienceCommvault Cloud provides a streamlined SaaS solution for data management and protection, featuring easy deployment, low overhead, and simple subscription pricing. It offers unique storage flexibility with options for cloud or on-premises storage to optimize hybrid cloud workload recovery. With automatic upgrades, maintenance-free operation, scalable architecture, and robust security, Commvault Cloud ensures future-ready data protection as IT needs evolve.Scalability: Easily scales to meet growing data demands without the need for significant hardware investments. Cost Efficiency: Reduces upfront capital expenditures and lowers total cost of ownership by leveraging a subscription-based model. Simplified Management: Offers centralized management capabilities that reduce the complexity and resources required to manage data protection. Automatic Updates: Ensures the latest features and security updates are automatically implemented without disrupting business

1010
T
Vaulter
Mohit Kshirsagar
Vaulter
Mohit KshirsagarVaulter
published in SaaS (Metallic) Q&A
Commvault Cloud Update - New Kubernetes Subscription

We are excited to announce a new Kubernetes subscription coming to Commvault Cloud on May 31, 2024. As part of our commitment to enhancing our services, we are implementing changes to the metering and billing process for Kubernetes environments protected in Commvault Cloud.What’s changing?Commvault Cloud Backup & Recovery for Kubernetes will be metered using capacity (front-end terabyte) instead of per-app licensing.How do I protect my Kubernetes Environments going forward?There is no change in how your Kubernetes data is protected. However, Kubernetes usage will be metered using a new Kubernetes subscription instead of the existing VM and Kubernetes subscriptions. How do I benefit?This change simplifies the Kubernetes environment licensing and makes sure your data protection needs are easier to size and scope for future planning.What if I am already protecting Kubernetes Environments using the VM & Kubernetes subscription?If you are currently protecting Kubernetes environments

1750
Mohit Kshirsagar
Vaulter
Ryan Carr
Vaulter
Ryan CarrVaulter
published in SaaS (Metallic) Q&A
Customer Success Journey (as-a-Service)onboarding

 Welcome to the Commvault Cloud Family! 🎉Hello and a heartfelt welcome to each one of you! We're thrilled to have you as part of the Commvault Cloud family. Our commitment is to make your journey to our platform both seamless and enriching.Why Engage with Your Customer Success Resources? 🤔While not every customer will have a dedicated Customer Success Manager (CSM), every one of you is important to us. Whether you're self-onboarding using our extensive resources or interacting with our team, our goal is to understand your unique needs and assist you in making the most out of Metallic.Tailored Guidance: Regardless of your plan, our resources are designed to offer advice specific to your objectives, ensuring optimal use of our platform. Efficient Onboarding: Utilize our videos, documentation, and community posts to onboard at your pace, effectively and efficiently. Continuous Support: For any queries, feedback, or suggestions, don’t hesitate to reach out to us via this platform or succ

2450
Ryan Carr
Vaulter
Ryan Carr
Vaulter
Ryan CarrVaulter
published in SaaS (Metallic) Q&A
Need-to-Know SaaS (formerly Metallic) Resources

Whether you're a seasoned Metallic user or a newcomer, having the right resources at your fingertips is essential. This post aims to provide some key info for you. Community Interaction: 🗣️Our Community forum is an enriching space for you to ask questions, share best practices, and connect with both peers and Metallic experts. While many of your queries will find answers here, we've also compiled other crucial resources to bolster your Metallic experience. Key Resources to Bookmark: 📌Metallic.io:While it's our company website, its utility goes beyond basic information. Consider this your starting point if you ever feel lost. From release notes, case studies, and white papers to updates about our upcoming webinars – everything's there.Status Page 🚦Check the Ring status page to confirm the scheduled maintenance activity timings and window size. URL: https://ring-status.metallic.io/ For example, to check the Ring M102 scheduled maintenance activity window, access the following URL:: ht

4530
Ryan Carr
Vaulter
N
Byte
NOSByte
asked in Getting Started
Error Code: [17:179] - Failed to scan the content (File System)

Hello,Lately we’ve been seeing the “Error Code: [17:179]Description: Following errors occurred while scanning: [Failed to scan the content]” popping up on some of our Windows file system backups, causing them to fail. The subclients of said servers have no content specified, they backup everything. I’ve also tested with only backing up drive C:\ but the same error appears. When I check for the VSS state they all appear “Stable” and show “No error”. I’ve also tried running backup without the “System State” option just in case. Looking at the logs, I can’t really see a real reason as to why this would happen. Has anyone faced this issue before? What else can be attempted to fix this? Thank you for your help and have a nice day. Best regards,

162
N
Byte
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
Nutanix ahv vms with shared discs

Hi All, we have some vms with shared volumes. This is not support we know. But we have one question. We added scsi filter for all shared discs in the subclient filters so that only the local attched discs are backuped. But we still getting this event: scsi-1 Warning volume groups are not supported The job is shown as completed. Do you have an idear why the exclude is not working and the event vomes up ?

70
S
Commvault Certified Expert
M
Byte
Michael.BByte
asked in Self-Hosted Q&A
Commvault Hyperscale X RA - prevent autostart of services

HelloDoes anyone know how to disable the automatic startup of the Hedvig services after a single node reboot? Disabling the CV services seems straightforward:But will this also prevent the Hedvig services from starting up automatically, or do I need to disable each of them individually?hedvigclogchk.service  hedvigdthrottle.service  hedvigfsc.service   hedvighblock.service hedvighealthcheck.service    hedvighpod.service  hedvigmntcheck.service   hedvigpages.service  hedvigswatch.service     Is there perhaps a cleaner or more efficient way to achieve this? ThanksMichael

20
M
Byte
T
Byte
Thava_91Byte
asked in Self-Hosted Q&A
I want to configure Daily and monthy backup for File server

Hi Team,I have a question.We have one file server and the server size around 25 TB. We have created 2 backup set for daily and monthly. Because the adhoc monthly full backup takes around 25 days to complete so we want incre data on the time so created another backup set called Adhoc_daily  and run daily on different storage policy. Both are running to Tape library directly. But the incre backup cycle considering old full for reference. So it there any other way to reconfigure this backup. 

463
Onno van den Berg
Commvault Certified Expert
M
Manics.mca
asked in Share Best Practices
Kubernetes backup on prem

Dear Team, I need to configure SUSE Linux – Kubernetes: 8 Servers in Commvault On-Prem, Kindly help us. Pre-requisites to protect complete server, Application and best practices. Regards,Mani D

184
Onno van den Berg
Commvault Certified Expert
J
Bit
JDodsBit
asked in Developer Tools, Integration and Automation
Defining Filters for a Subclient (VMware command line)

I see that  update_subclient_filters_template.xml allows for specific VMs to be added to filters but can it also be used to remove them?  I tried changing  -vmFilterOperationType ADD to DEL or REM but no luck.

31
Jon Vengust
Vaulter
A
Bit
Alex TBit
asked in Developer Tools, Integration and Automation
Custom report using SQL archAgingRule VS archAgingRuleExtended

Hi folks,I'm building a custom report using SQL. The final output should look more or less like the “Backup Job Summary” report in Command Center. However, I'm running into issues with the Retention column.I’ve figured out how to pull the standard retention using the following query: SELECT    J.jobId,    AR.retentionDaysFROM JMJobDataStats JINNER JOIN archGroup AG ON J.archGrpId = AG.idINNER JOIN archAgingRule AR ON J.archGrpCopyId = AR.copyId The problem is that this query doesn’t return jobs that have extended retention. I’m aware of the archAgingRuleExtended table and tried selecting from both tables and then taking the greater value — but this approach doesn’t seem to work.I also tried applying the extended retention only when JMJobDataStats.retentionFlags > 0, but that didn’t help either 🙁I’m sure I’m missing something obvious, but I can’t figure out what exactly. There must be some indication that a particular job is using extended retention, but I haven’t been able to find

30
A
Bit
P
PaulLedermann
asked in SaaS (Metallic) Q&A
Licensing for Forest Recovery for Active Directory (Enterprise Edition)

Hi, We have a customer that is using Commvault Cloud Backup & Recovery SaaS for Active Directory (Metallic MTL-AD-USR) and is interested in the recovery of the Active Directory Forest. We have read that there is a new subscription (Commvault Cloud for Active Directory Enterprise Edition) but we do not see it in the Price List.  Does the customer have to upgrade from Commvault Cloud Backup & Recovery SaaS for Active Directory to Commvault Cloud for Active Directory Enterprise Edition or add this new subscription or replace Commvault Cloud Backup & Recovery SaaS for Active Directory with Commvault Cloud for Active Directory Enterprise Edition?Thanks,Paul

92
P
D
Bit
DanielSzBit
asked in Share Best Practices
Oracle Data Guard failover

Hi, I’m having problems with a Commvault Oracle Data Guard configuration. I have a Data Guard pseudo-client which handles the backups for the environment which has 2 databases on 2 different hosts: dbhost01 and dbhost02. It is configured to run backups on the primary node. A few days ago a database failover happened (from dbhost01 to dbhost02), it was successful, so no issues with that, currently the primary database is on dbhost02.My problem is that since the failover the commvault backups cannot run, because it is still trying to reach the database on dbhost01 (which is shutdown). It sees that the database on dbhost02 is open, but does not even try to start the backup there.What is the correct way to configure this? The whole point of having this Data Guard configuration in Commvault is that we don’t have to modify anything in commvault when a failover/switchover happen, so I’m looking for a solution that provides this. Thank you for any tips, solutions, etc. Daniel

111
CV_GK
Vaulter
Alvian
Alvian
asked in Getting Started
Threat Scan for VM

Hi Team, Has anyone tried the VM level threat scan ?Does anyone have a file to infect the VM or a video related to testing treat scan level VM?Thanks

376
Damian Andre
Vaulter
P
PaulLedermann
asked in Share Best Practices
Migration from Commvault to Commvault Cloud

Hi:Which is the best way to migrate from Commvault to Commvault Cloud? (Metallic) I have been told that there is not an utility to do it and that should be a restore and backup process just like as going from another software to Commvault, but I guess that a lot of customers may have the same requirement.Any thoughts will be appreciated.Best,Paul

404
P
Y
yogesh.tech
asked in Share Best Practices
deleting defautl subclient policy

I have created a new subclient policy but instead of using this default subclient i created a new sublclient to take backup of only selected extensions and assigned to all 100 laptops.now when i created a schedule policy and assigned schedule policy to a laptop client group .the backup us being run for the default subclient as well as the new one which i created.i have disbabled default subclient from policy by “activity control” but still the schedule policy executes job for both and its causing lot of failures in my job and confusion during restore.raised case with support ( 250331-339) but they are not able to do anything from last 10 days. 

134
Y
R
RaviKumarS
asked in HyperScale X Q&A
Commvault Multi-level Cyber Security

Hello Team,I would like to know all the cyber security features of Commvault backup solution for a tender I’m working on. Please do not just share the online links but I need an expert who has designed / implemented all the security features to give me a short summary on how to achieve following: In-line Malware Scan → How to achieve this while taking the backup from source?    In our case we are using two tier of storage Short-term for daily & weekly backup (Commvault HSX Nodes) & Long-Term for monthy and yearly (Object based storage or Tape) → What are the different and most effective way to achieve air-gap for both the storage tier.    Immutability is required for both short-term and long-term (planning to go with Commvault software immutability, since the hardware immutability increases the storage size too much) → What is the best practices to achieve immutability for two tier of storage.   HSX nodes - How to completely protect the HSX nodes? Cause if anyone gain access to

353
sbhatia
Vaulter
P
Byte
PatricGByte
asked in Storage and Deduplication
Delete jobs

Hi,We’re trying to delete jobs thats having no data left in it. Since we have deleted all data within the subclient. In under the right storage policy viewing jobs we don’t get delete as an option in the rightclick menu.We’re running version 11.32.92 on prem.The subclient is a subclient of a Windows File System that’s been backingup data that should have been purge for several years ago.We’ve managed to delete the files backedup. But the jobs still exist in under the subclient.When trying to delete the subclient we get “The last cycle pertaining to [xxxx] subclient will be kept until those jobs are manually pruned. To confirm this action type …..How do we delete the jobs or prune them directly??

348
sbhatia
Vaulter
T
Byte
TNOByte
asked in Virtualization and Containers
Browase and restore for Vmware backups

Hello,Following our upgrade to version 11.36.46 (from 11.32), we have observed an unusual behavior during the browse and restore operations. The file systems are being randomly mounted either on the configured FRE or on one of the HSX nodes designated for server backup.Since the HSX nodes are still running on RHEL 7.9, the browse operation fails for clients that are on RHEL 8.*.We likely wouldn't have noticed this issue if the browse operation hadn't failed. Is this the expecetd way the system operates ?   Thanks

162
T
Byte
J
james.lee
asked in Self-Hosted Q&A
Work completed with one or more errors when recovering from VMWare to AWS EC2 CLOUD.

During V2C (VMware to AWS EC2 Cloud) recovery, the recovery operation was completed, but the operation was terminated due to Complete one/error.Then, when you access AWS, the guest is created normally, but the validation fails and the guest is not runningThe target client is Windows 2019std, and the Commserve version is V11 SP36.The proxy server is V11 SP32.

162
J
J
Byte
JamesACSByte
asked in Readiverse (Education)
Metallic training and Certification.

I have been using Metallic for a year but, would like to get certified.  Is this training included in the professional training?   Also, is the new portal (https://readiverse.commvault.com/learn) included if you are already a client or is there an extra cost? Thanks, in advance.

1386
Onno van den Berg
Commvault Certified Expert
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Clarification on Using Plans vs Storage Policies

Hi Community ,I’m planning to transition from using storage policies to plans, which are currently configured in our environment.While plans are modern and aligned with future cv direction, I’ve noticed some limitations in flexibility that could influence the decision to continue with storage policies instead.For instance, in storage policies, I can configure multiple copies — say, a Primary and an Offsite copy — and assign different sets of clients to each. For example, 10 clients to the Primary copy and only 5 to the Offsite copy, based on requirements. I haven’t been able to find this level of granular control with Plans. When a plan is assigned to a client, it seems all associated copies are applied uniformly. Am I missing something here?Another concern is around scheduling. If I associate 100 clients to a single plan with one schedule, does that mean all 100 clients will initiate backups simultaneously? In many cases, specific clients require tailored schedules based on business n

343
Onno van den Berg
Commvault Certified Expert
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