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Commvault Cloud Topics

Q&A. Technical expertise. Configuration tips. And more!

8605 Topics

Damian AndreVaulter

posted in Self-Hosted Q&A

Important Update for Version 11.32 Users: .NET 6.0 EOL

Hi folks,We want to inform our users that software version 11.32 requires Microsoft .NET 6.0, which reached its End of Support (EOS) on November 12, 2024.📢 Introducing Version 11.32.73 (or higher)This latest update eliminates the reliance on the now-outdated .NET 6.0 and introduces support for the more secure and modern .NET 8 long term support release. Support for this version of .NET expires in November 2026.We strongly recommend that all users of version 11.32 upgrade to 11.32.73 or higher to ensure the best experience and maintain a secure environment. You can download a copy of maintenance release 11.32.73 or higher directly from the support portal, or the store site.

Toussaint BrockVaulter

published in SaaS (Metallic) Q&A

SaaS-delivered Cyber Resilience: resources & free trialResources

SaaS-delivered Cyber ResilienceCommvault Cloud provides a streamlined SaaS solution for data management and protection, featuring easy deployment, low overhead, and simple subscription pricing. It offers unique storage flexibility with options for cloud or on-premises storage to optimize hybrid cloud workload recovery. With automatic upgrades, maintenance-free operation, scalable architecture, and robust security, Commvault Cloud ensures future-ready data protection as IT needs evolve.Scalability: Easily scales to meet growing data demands without the need for significant hardware investments. Cost Efficiency: Reduces upfront capital expenditures and lowers total cost of ownership by leveraging a subscription-based model. Simplified Management: Offers centralized management capabilities that reduce the complexity and resources required to manage data protection. Automatic Updates: Ensures the latest features and security updates are automatically implemented without disrupting business

Mohit KshirsagarVaulter

published in SaaS (Metallic) Q&A

Commvault Cloud Update - New Kubernetes Subscription

We are excited to announce a new Kubernetes subscription coming to Commvault Cloud on May 31, 2024. As part of our commitment to enhancing our services, we are implementing changes to the metering and billing process for Kubernetes environments protected in Commvault Cloud.What’s changing?Commvault Cloud Backup & Recovery for Kubernetes will be metered using capacity (front-end terabyte) instead of per-app licensing.How do I protect my Kubernetes Environments going forward?There is no change in how your Kubernetes data is protected. However, Kubernetes usage will be metered using a new Kubernetes subscription instead of the existing VM and Kubernetes subscriptions. How do I benefit?This change simplifies the Kubernetes environment licensing and makes sure your data protection needs are easier to size and scope for future planning.What if I am already protecting Kubernetes Environments using the VM & Kubernetes subscription?If you are currently protecting Kubernetes environments

Ryan CarrVaulter

published in SaaS (Metallic) Q&A

Customer Success Journey (as-a-Service)onboarding

Welcome to the Commvault Cloud Family! 🎉Hello and a heartfelt welcome to each one of you! We're thrilled to have you as part of the Commvault Cloud family. Our commitment is to make your journey to our platform both seamless and enriching.Why Engage with Your Customer Success Resources? 🤔While not every customer will have a dedicated Customer Success Manager (CSM), every one of you is important to us. Whether you're self-onboarding using our extensive resources or interacting with our team, our goal is to understand your unique needs and assist you in making the most out of Metallic.Tailored Guidance: Regardless of your plan, our resources are designed to offer advice specific to your objectives, ensuring optimal use of our platform. Efficient Onboarding: Utilize our videos, documentation, and community posts to onboard at your pace, effectively and efficiently. Continuous Support: For any queries, feedback, or suggestions, don’t hesitate to reach out to us via this platform or succ

Ryan CarrVaulter

published in SaaS (Metallic) Q&A

Need-to-Know SaaS (formerly Metallic) Resources

Whether you're a seasoned Metallic user or a newcomer, having the right resources at your fingertips is essential. This post aims to provide some key info for you. Community Interaction: 🗣️Our Community forum is an enriching space for you to ask questions, share best practices, and connect with both peers and Metallic experts. While many of your queries will find answers here, we've also compiled other crucial resources to bolster your Metallic experience. Key Resources to Bookmark: 📌Metallic.io:While it's our company website, its utility goes beyond basic information. Consider this your starting point if you ever feel lost. From release notes, case studies, and white papers to updates about our upcoming webinars – everything's there.Status Page 🚦Check the Ring status page to confirm the scheduled maintenance activity timings and window size. URL: https://ring-status.metallic.io/ For example, to check the Ring M102 scheduled maintenance activity window, access the following URL:: ht

VinhByte

asked in Software Upgrades and Updates

Commcell SP32 and RHEL 4

HelloIs RHEL 4 with agent FS V10 compatible with a Commcell V11 SP32 ?I tested on SP28 and it works well but not on SP32….Thanks

JanRByte

asked in Self-Hosted Q&A

Disable Software Compression on a second copy

Hi, is there any possibility to disable software compression an a secondary copy?In my setup I have a primary deduplicated copy with software compression enabled, for an additional secondary copy I need to disbale on that copy software compression and deduplication since the Dell Data Domain and CyberSense doesn’t want to have compression enabled.Here it is described that it should be possible to disable it, but I didn’t see that option.https://documentation.commvault.com/11.20/modifying_software_compression_on_non_deduplicated_storage_policy_copy.html Is there any possibility to disable it anyway? BR

asked in Self-Hosted Q&A

Dashboard > Health > Software Version report not updating

When I go into Command Center running on my internal CommVault installation and navigate to Dashboard > Health > Software Version, I see it hasn’t updated within the past 6 weeks. I’ve gone into the Commcell Console > Home > Control Panel > and done an upload on Remote Private Metrics Reporting PLUS I’ve cleared both Cookies and other site data and Cached Images and files on my desktop browser. Despite all that, the Software Version still reports “As of Nov 29, 2024”.Does anyone have a recommendation on how to get the Software Version report to update?Any help appreciated.Ken

christopherleckyByte

asked in Self-Hosted Q&A

oracle 23 support?

Does Commvault support Oracle 23?Based on the system requirements document support stops at 21c That said is there a support matrix document that maybe I cannot find? Thanks.Chris.

asked in Self-Hosted Q&A

limit the restore to only one copy

Hello,is it possible using permission to limit a user to be able to perform a restore from a copy specific copy only ?I don’t want the user to restore from the AWS copy for example only the primary ! Thanks

asked in Self-Hosted Q&A

Disaster Recovery Backup at 95% for a week

Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?