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Hello!We have a site that is being decomissioned and I need to work a bit on it’s backups.The site is using a derivated stg plan.Usually when I do this I remove the schedule from the client in the java conole but since this is part of a plan I am not able to do that. So instead I went into Command Center and dissacotiated the client from the plan. It works, no more schedule, however when I look at the client and the default subclient, the destination storage policy is gone (from java console).Doing a browse for backup history I see the history. To me it seems odd and a bit missleading. My next step is to promote the secondary copy to primary and delete the former primary copy and library. Only way I can see this done is from the Java console, or is there a way to do it in Command center?
If I need a policy like this:Full Backup - once a month (first Sunday at 02.00) retention 30 daysDiff - every day (at 02.00 except first Sunday) retention 5 daysNow I set 30 days as storage policy default for Full backups, and in schedule policies for Diff backups in Media - Job Retention I set 5 days. But I still see the content of diff backups older than 5 days. How and where can I set the above policy correctly?Another question is how to set the deletion policy by the number of backup points. That is, I need one backup. When creating a new one, delete the old one without reference to days.
Hi Commvault Community,CommCell server is running on a virtual machine with version 11.36.28 and Windows 2016 as the operating system. Planning to perform an hardware refresh using the same network configuration (ip and hostname) into a virtual machine with Windows 2022The documentation link:https://documentation.commvault.com/2024e/expert/commserve_hardware_refresh_setting_up_commserve_database_in_new_hardware.htmlIt doesn't matter which procedure I follow—whether I import the database dump during the installation or create a new database and then import the dump using CSRecoveryAssistant.When I finish the import and go to the CommCell properties, I see the following errors:In the CommCell properties, I see "Missing Packages: TaskManager.DB."Also, in the CommCell properties, I see Status “Unknow” in the Intalled Packages I have created a support case with the following number “241104-493”The support engineer informed me that the TaskManagerDB was designed for SQL performance monitorin
I found error Nonzero code [9] returned from user command. I’m not entirely sure what the error is, so I tried editing the startPrePostCmd file as indicated by the error message. Could anyone advise me on how to fix this? I’m not certain if I really need to modify the script.
CS version : 11.32.73I am really wanting to disable this automatic workflow which is enabled by default.Delete client authorization Delete storage policy & so on. I could not find a proper method to achieve this, please help.I’ve only 2 user, admin & me (both my mail ID), still i am not receiving any mails triggered.
What is the risk of changing the password of the generic Commvault admin account. We are doing this as a security contingency in our environment. Is there a risk of issues arising doing this? Let me know of any recommendations/suggestions
After upgrading from 11.28.66 to 11.32.6, the command center dashboard backup summary report is showing no data available and also has an error “bad request, please check the parameters”
Hi all,I have a trial installation of Commvault all in one, in a VMware VM.When trying to do a guest file restore from a VMware VM I am obtaining the following errors.How should I do to rebuild index?Could it be caused by a VMware configuration? A snapshot on Commserve VM?Which configuration on VMware could be blocking a mount for restore? JobManager.log:AppManager Unable to get index server information for client [9]. Reason : [100- ].Scheduler Set pending cause [Failed to create restore vector. Reason: [0xECCC0400:{I2::IdxCTreeApp::DoBrowseComponent(1509)} + {I2::IdxVSAApp::DoLiveRestore(1743)} + {I2::IdxSrvClient::FindInternalProcessRequest(418)} + {LiveRestoreCallBack::ProcessResponse(62)/ErrNo.1024.(Unknown error)-Received error Response [Failed to mount: No valid node is available to perform a guest file restore of the chosen guest VM.]}]. Thanks in advance! Matías
Hi all,I have a trial installation of Commvault all in one, in a VMware VM.When trying to do a guest file restore from a VMware VM I am obtaining the following errors.How should I do to rebuild index?Could it be caused by a VMware configuration? A snapshot on Commserve VM?Which configuration on VMware could be blocking a mount for restore? JobManager.log:10100 388 11/26 12:28:18 1997 AppManager Unable to get index server information for client [9]. Reason : [100- ].10100 4394 11/26 12:28:18 1997 Scheduler Phase [2-Restore] (0,0) started on [Commvault.domain.com] in [0] second(s) - CVDistributor.exe 1997 1997 -j 1997 -pkg winfs -jt 1997:2:1:0:0:7651 -restore -fc 0:0:0 10100 3320 11/26 12:28:20 1997 Servant Reg [Control] received. Client [commvault] plattype = 1. Token [1997:2:1:0:0:7651]10100 3320 11/26 12:28:26 1997 Servant Reg [Non Control Monitor] received. Client [commvault] plattype = 110100 3320 11/26 12:28:26 1997 Scheduler Set pending cause [Failed to create re
We need a method to specify source nodes for replication groups. We keep having issues where the source node changes to a VM that does not have access to the datastore/cluster that the replicated VM lives on. We’ve been asking for this functionality for a few years now and we’re at a point where we need a workaround or find go find a different solution. Does anyone else have this issue and can help put pressure on this request? Anyone have a workaround?
Hi,I need to upgrade my commvault platform and upgrade from 11.20 to 11.36The service commserve is in stand-alone configuration.I have recently been dealing with this backup platform, I ask for help to have a procedure with the steps to be taken for the safe update. ThksDario
Hi folks,Getting this errorHere’s the background, simplifiedOut of space in Metallic, storage policy is set to 365days/1 cycle. We moved to Metallic sometime last spring I think? Either way, chewed up 50TB in about 6 months.I think I have it down now where I have two storage policies, backing up the same stuff on the same retention period. However, if I try and reduce the retention rate of one of the policies (from 365/1 to say, 180 days / 1 cycle), I the error above.How do i get past that? I’ve submitted this to support and they have said nothing about any form to be filled out.
I am calling ‘/Job’ API with different offset and a 5000 limit to get all the backup jobs from commserve. However, I don’t need all the fields and only job status, id, time and a few others. Is there any way I can limit the fields returned in the API?
