Commvault VSA proxy (server name) is failing to initialize because it cannot locate its own AWS instance ID in any AWS region

We have 2 aws account, where ec2 backup are being save though commvault, but from last 2 week we are getting multiple failure alert.

i have check the logs:

| vsbkp.log
========================
1528  179c  04/13 04:16:55 45270647 CAmazonInfo::DetectLocalProxyInformation() - Proxy is Amazon Instance. BIOS Manufacturer : [Xen] and Version : [4.11.amazon] 
1528  179c  04/13 04:16:55 45270647 CAmazonInfo::DetectLocalProxyInformation() - Instance Id : i-0726b3f933369834c
1528  179c  04/13 04:16:55 45270647 AmazonCompute::GetOutpostAccountARNForInstanceId() - Exception - The instance ID 'i-…...' does not exist
1528  179c  04/13 04:16:55 45270647 CAmazonInfo::DetectLocalProxyInformation() - BIOS UUID : EC25B4D9-F00D-3912-C757-1F22221F6CC2
1528  179c  04/13 04:16:56 45270647 AmazonCompute::_GetVMInfoForVM() - Non Fatal Exception The instance ID 'i-…….' does not exist in region ap-south-2

1528  2620  04/13 04:17:23 45270647 VSBkpCoordinator::OnIdle_Starting() - Waiting for [1] agents to initialize.  [server name]
1528  22fc  04/13 04:17:31 45270647 VSBkpController::MonitorProgress() - [0] VMs are being processed
1528  2620  04/13 04:19:13 45270647 VSBkpCoordinator::OnIdle_Starting() - Timeout waiting for agent [server name] to initialize.
1528  2620  04/13 04:19:13 45270647 VSBkpCoordinator::OnIdle_Starting() - No Agents are running, stopping