Skip to main content
commvault.com commvault.com
Question

Browase and restore for Vmware backups

T
Byte
Forum|alt.badge.img+8
  • TNO
  • Byte
  • 35 replies

Hello,

Following our upgrade to version 11.36.46 (from 11.32), we have observed an unusual behavior during the browse and restore operations. The file systems are being randomly mounted either on the configured FRE or on one of the HSX nodes designated for server backup.

Since the HSX nodes are still running on RHEL 7.9, the browse operation fails for clients that are on RHEL 8.*.

We likely wouldn't have noticed this issue if the browse operation hadn't failed.

 

Is this the expecetd way the system operates ? 

 

 

Thanks

    3 replies

    J
    Vaulter
    Forum|alt.badge.img+5
    • Jace RossVaulter
    • Vaulter
    • 42 replies
    • April 21, 2025

    Hi TNO,

    Technically a HSX node is a FREL so being used as one isn’t uncommon.
    Can you check what is set as the preferred FREL for the VMWare clients? If you go to the VMWare Client > Virtual Server > VMWare then right click and go to properties and access nodes. Does the HSX show up as the default FREL?

    You can check the same in Command Center with Protect > Virtualization > Hypervisor > Configure.
    There’s a field for the default FREL here too.

     

    Jace Ross, Senior Technical SME
    T
    Byte
    Forum|alt.badge.img+8
    • TNO
    • Author
    • Byte
    • 35 replies
    • April 22, 2025

    Hi ​@Jace Ross 

    Yes, FRE is configured on the Vmware Client.

     

    J
    Vaulter
    Forum|alt.badge.img+5
    • Jace RossVaulter
    • Vaulter
    • 42 replies
    • April 24, 2025

    If the FREL is set as default but browse is trying to use a media agent I would suggest raising a support incident to investigate why it is defaulting to this behaviour as it shouldn’t unless the HSX is defined there or no client is defined as a default FREL.

    Jace Ross, Senior Technical SME

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings