Hi community,we are migrating from another solution to Commvault’s backup solution.Currently we are billing our customers per client and per used backup disk space. It would be great if we could handle the billing the same way as before.We are now looking for the best way the get the used disk space per client. Ideally directly with a SQL query. In another thread someone recommended the QS_BackendStorage stored procedure. While this looks like a good solution, we are not sure how to interpret the values. In our understanding the column ‘Backend Size (GB)’ contains the actual used disk space on the media agents per client. So adding up all those values should be equal to the used disk space on the volume.In our testing system currently 14.3TB of the disk space is used (by just checking the disk usage on the media agent - we currently only have one), while the sum of all values in the column ‘Backend Size (GB)’ of the stored procedure is about 100TB.So maybe someone can explain how those
Upgraded to Commvault version 11.34.5. We are running intellisnap backups and AppAware for SQL Since the update SQL AppAware backups do not work the default way for this version, App Consistent. The manifest.zip file that is sent to Commvault from vmware doesn’t contain the xml files needed, Writer.xml. Per Commvautl/VMware this failure is happening on the VM client OS side of things. Has any experienced this issue? Thank you
I need the api that gives the deleted VMs list from the vCenter. As per the document:https://documentation.commvault.com/v11/essential/rest_api_get_virtual_machines.html I should get isDeleted in status info as a response but I didn’t see anything like that when I ran the Get VM api:[redacted]response:[redacted]test VM is already deleted. I need an api that can mention that the VM is deleted on vCenter. So I could go ahead and delete it from commvault.
Hello,do anyone know when Commvault will support OLVM 4.5?regards Juergen
GreetingsI’m busy testing the EDC to migrate from Backup Exec to Commvault.I must stress that I”m using a trial license of Backup Exec and Commvault to test this, so this may be causing my issue. When I install and configure the EDC on the BE Master Server, I don’t get the option to configure the connection settings to the BE server as listed below.It auto configs with no options to edit any settings.https://documentation.commvault.com/2024/expert/discover_and_migrate_external_data_connector.html I simply get the below with no options to configure the instance options: As a result, the Discovery fails in connecting to BE.I tried to then create the xml answer file using the below example that could be used to run the discover. The file doesn’t create. CVForeignHandler –collectdata –vendor 13 –user "bsmith" –password "be348n2" -vm "Instance001" –cn "client1" What I did note is that when running the edc_backupexec.bat command from the cloud option, I get the below errors in the files cre
Hi Good Day!I’m planning to deploy new HSX servers. I have a question about the DNS record requirement. Pls help.Environment detail:Bond1VLAN1.bond1 (CS-Registration) -→ This will be used for connecting to Commserve and VMware backup, DNS, and MGMT.VLAN2.bond1 (Data Protection)-→ This will be used to backup Agent-based backup. Bond2 -→ This is for the Storage Pool. DNS record not required.DNS record planning to create for the bond1 interfaces.VLAN1.bond1: hsxcsreg01.smaple.com , hsxcsreg02.smaple.com, hsxcsreg03.smaple.comVLAN2.bond1: hsxdp01.sample.com, hsxdp02.sample.com & hsxdp03.sample.com ? Do I need to create a DNS record for the Agent-based backup sub-interface? In this context, I doubt I can have a DNS entry for a sub-interface other than the CS registration. Please help.
Hi Team,i saw in documentation that, each node should be commvault licensed to be used as HSX nodes. So when do we install the license ? do we install it from commcell or on each Node ILO after the complete installation of HyperscaleX ? i am going to use a HPE Apollo 4200 Gen10 Server.
Hello, I am trying to reset secret key of end user but end user not getting nieuwe qr, i tested with trst user without MFA and i am getting e-mail to reset password.In webserver log i see that WEBAPI-STARTED processing [PUT]:[/User/Secret/Reset] request. : /User/Secret/Reset : AdditionalInfo[ ConsoleType[AdminConsole]]11336 91 04/16 13:07:25 91 e.skepko Invoke - WEBAPI-FINISHED processing [PUT]:[/CVWebService.svc/User/Secret/Reset] in [25] ms; HTTP code 'OK'
client NOGUID is not allowed to connect port 49862. MA hosted across the region and one commserve. client will communicate to commserve via MA.
Tried opening the following post https://community.commvault.com/private-ask-an-sme-53/can-we-host-the-history-dbs-in-a-metrics-cs-8531Received the following message while trying to open the thread. The message states to contact the Commvault Community team, but I do not know how/where…..
Hello,is it possible to share a direct attached library (SAN) across CommCells over ethernet? Thank you
I have written a script to check for the required binaries on either Ubuntu/Debian client or on CentOS/RHEL clients. I am attaching the archive that includes:The script The instructions Binary lists for Ubuntu/Debian CentOS/RHEL If there are any issue with this, let me know, but it seems to run fine on my end.
Buongiorno a tutti, attraverso il modulo "Office 365" sto facendo il backup a delle caselle postali che funziona regolarmente.L'unica cosa è che i lavori risultano "completi con errori" con il seguente messaggio: "No service account(s) found for public folder processing. Please assure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."Non so come rimediare a questo avviso.Potete gentilemente darmi supporto?Grazie Good morning everyone, through the "Office 365" module I am backing up mailboxes, which works regularly.The only thing is that the jobs are "complete with errors" with the following message: "No service account(s) found for public folder processing. Please ensure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."I don't know how to remedy th
Hello Commvault Community, If the environment is already configured with Network Gateway (and it works) and I want to change the Hostname of the intermediary module itself (Proxy/Network Gateway), should I do it somehow differently than changing the Hostname for other components in the environment? Changing the Host Name of a Client Computerhttps://documentation.commvault.com/2024/expert/changing_host_name_of_client_computer.html I'm asking because I performed this procedure and on the Network Gateway module itself, the Hostname was changed, but on every Client that is indicated to communicate with the Commvault Infrastructure through this Network Gateway module, it wasn’t changed and the IP address is still displayed, even though it was changed to the FQDN address. Additionally, I performed "Push Network Configuration" operations on each group that belongs to this Network Topology configuration. The change in the laptop properties in the "CommServe Hostname" field indicates the IP ad
Is it possible to configure CDR in K8s
Our network and security team have proposed the creation of a new Management VLAN within our Internal LAN, with the intention of consolidating all Management/ILO's into it. As part of this initiative, I am considering changing the IP address of the Commvault web console to align with the new Management VLAN.Before proceeding, I would greatly appreciate insights from the community on the following points:Is it common practice to change the web console IP address to integrate with a new Management VLAN? The recommended steps or procedures for executing this change safely and efficiently. Any potential risks or complications that I should be aware of before proceeding with the change.Thank you.
Getting an error in Metallic Cloud Storage.Error returned is:Invalid Certificate.
Hello,When I try to add content to the various O365 applications on metallic, I get a discover task launched but it doesn't execute.I click on refresh cache, it goes to "in progress" then if I refresh it goes back to "not started". I get the same error for all applications. This isn't the first time I've configured apps on metallic, and it worked fine a few weeks ago.*has anyone ever had this problem?Kind regards Max
Dear Community,In a organization with 1GB network cross infrastructure, Im looking a way to redirect a backup traffic from a Client Server with 10GB lan → a Commvault MediaAgent also with 10GB LAN.This client has a huge Database and in order to proceed with backup, a 10GB interface network!Please for your recommendation / workaround in order to redirect the 10GB interface between the specific client ↔ MediaAgent, which also has 1GB network (for the other backup jobs)!How can we ensure that database backups are routed through a specific 10GB network, considering that the communication between the ComCell and the client currently occurs over a separate 1GB network? Is it possible to prioritize backup traffic to utilize the higher bandwidth network effectively? Best regards,Nikos
Hi,I couldn’t find any crowdstrike best practices I could only find the antivirus exclusions - https://documentation.commvault.com/2023e/essential/8665_antivirus_exclusions_for_windows.htmlIs there any specific best practice for crowdstrike? Best regards,
Hello All, I am getting UpdateIndex initialization failed for sap for oracle db while schedule backup running incremental and it will failed, when we retriggered it will convert increment backup to full backup and it will complete. please help how to fix the issue
Hi Team, please help with below query,our commserv server management interface and HSX RA nodes DP interface are in different VLAN and there is firewall in between.we have commserv server management interface in VLAN 10 and data interface in Vlan 20. Also the DP interface in HSX RA nodes will be in VLAN 20. so when we initially set up the HSX RA nodes, and we provide the FQDN/management IP of Commser server in HSX RA nodes, for registration to the existing commserv environment. based on below provided link, we have to run some additional configuration since there is a firewall in between.https://documentation.commvault.com/2023e/expert/connecting_to_commserve_behind_firewall_during_setup_01.htmlmy question is , we have to run some commands as per steps in above link, so where do we run these commands as part of additional configuration, is it inside HSX node ? should we do these additional configuration before installing HSX ISO in nodes or after installing ISO and Setup the network s
Ok, let’s get straight into the topic. The disk containing the Media Agent Index has been accidentially removed. What are the possibilities to recover the lost Index on this specific Media Agent? Thanks for any help. RegardsCSS
Description: Failed to start phase [System Scan] on [itop-prod] due to network error [Remote system [………..*………...*8400*8402]. Communications Service returned error when executing remote command [srprefind.exe] arguments [-j 247516 -a 2:919 -jt 247516:4:6:0:0:8803 ].]. Will attempt to restart. Please check if this product's services are running on the remote host.Source: backupcs, Process: JobManagerHowever, regular “not 1-touch” backups run just fine.Firewall is open on any port for diagnostics.Check readiness comes out OK for every test.Client: CentOS 7Commvault version: 11.34.20 (both server and client)Any ideas?
Hi Team, Is there an option to edit/customize the content of the email below regarding notebook backup?
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