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Mechanism to Leave Feedback for the Commvault Website?


Erase4ndReuseMedia
Byte
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Is there a mechanism to leave feedback for the standard Commvault website (www.commvault.com)?

Best answer by Jennifer Kelley

Thanks @Erase4ndReuseMedia - I’ll pass that on to our web team. Yes you are welcome to post here or send me a DM. - Jenn

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11 replies

Onno van den Berg
Commvault Certified Expert
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No idea. I would just post your feedback on the community ;-) 


Erase4ndReuseMedia
Byte
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Sure, Here goes:

Trust Center | Commvault

In page links don't seem to work: 
    Compliance - “Learn More”
    Security - “Learn More”
    Privacy - “Learn More”

Links to External / Pre-Prod URLs:
    "Privacy Policy" (*2) links to a "https://commvault-new-preprod.go-vip.net" based url
    "Data Processing Agreement" (*3) links to a "https://commvault-new-preprod.go-vip.net" based url
    "Master Terms & Conditions" links to a "https://commvault-new-preprod.go-vip.net" based url
    "GDPR compliance" links to a "https://commvault-new-preprod.go-vip.net" based url
    VPAT 2.0 "Learn more" links to a "https://commvault-new-preprod.go-vip.net" based url
    "Shared Responsibility Model" links to a "https://cloud.kapostcontent.net" based url

Outdated Links:
The "What security certifications do you have" FAQ links to the 2022E Expert page, but probably should link to the non-versioned essential page: "https://documentation.commvault.com/v11/essential/certifications_and_compliance.html" 

Redundant / Non-Useful Links:
The "TO REPORT VULNERABILITIES, PLEASE VISIT OUR DOCUMENTATION SITE" links to the deprecated "Security Vulnerability and Reporting" page, which links to the new "Commvault Security Advisory" page, which also doesn't include a reporting link. Given that this link is directly under the "How do I report a security vulnerability" section (which includes an appropriate link) isn't it redundant?


Jennifer Kelley
Vaulter
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Thanks @Erase4ndReuseMedia - I’ll pass that on to our web team. Yes you are welcome to post here or send me a DM. - Jenn


Erase4ndReuseMedia
Byte
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Thanks @Jennifer Kelley 

I can see most of those have been fixed. There are still a few links in the FAQ section pointing to the pre-prod domain, though:

Does Commvault have access to customer data?
    Master Terms & Conditions
    Data Processing Agreement

How can I receive updates regarding my product's sub-processors?
    "please refer to our Data Processing Agreement found here

I have more questions on security, privacy, and compliance. How can I get in touch?
    "Commvault's support team here"  
    "Please visit our Contact us page" 


Jennifer Kelley
Vaulter
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Thanks @Erase4ndReuseMedia for the eagle eyes and sharing this. I’ll make sure our web team is aware


Erase4ndReuseMedia
Byte
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Hi @Jennifer Kelley,

The following KB Article hasn’t been updated since 2014, and could do with a refresh to bring it in line with current methodologies / wording (as per here): How are Encryption Keys derived and maintained? (commvault.com)


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  • Vaulter
  • 47 replies
  • July 2, 2024

Thank you @Erase4ndReuseMedia for your feedback. The KB has been updated now with the latest information on encryption.


Erase4ndReuseMedia
Byte
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Thanks @RajA 


Jennifer Kelley
Vaulter
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Yes, thanks @RajA and thanks @Erase4ndReuseMedia for the feedback here!


Erase4ndReuseMedia
Byte
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Hi @Jennifer Kelley 

Just reviewing current Security Advisories, and noted the following: 

 

CV_2024_09_1 

The “Resolved Versions” entry for both 11.28.0 and 11.20.0 is 11.32.60.

 

CV_2024_07_1 

The article claims the vulnerability impacts Commvault Virtual Appliances (OVA) for Access Nodes and MediaAgent (FREL), however the Impacted Products section then states that the vulnerability does not affect Commvault products. 

Severity is not listed in the top table, and the CVE Details table is incomplete. 


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  • Vaulter
  • 47 replies
  • October 23, 2024

Hi @Erase4ndReuseMedia 

 

Let me review this and come back to you.

 

 

 


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