Self-Hosted Q&A

Hi everyone,I am currently performing a hardware refresh/migration from a legacy Media Agent to a new Commvault HyperScale Edge (Single Node).Current Setup: CommServe is on a separate dedicated server. Legacy MA: Windows Server with local disk libraries (NTFS). New Setup: HyperScale Edge (Single Node). Already joined to the CommCell, and the HyperScale Storage Pool is created. Proposed Migration Plan: Since I cannot simply move the DDB/Disk (due to the architecture change to HS Storage Pool), I plan to do a Side-by-Side migration: Create a Secondary Copy on the existing Storage Policies. Set the Target Library as the new HyperScale Storage Pool. Run Auxiliary Copy to sync all d

HelloIs the default policy enabled when creating the Exchange plan sufficient for clearing out older messages or mailboxes? Our default retention period is set to one year. However, when I check the Office 365 storage policy and the retention reason, I see "Data Aging Disabled" listed.

Hello dears,  im facing an issue while performing out of place restore for oracle database, the restore start to transfer 3 or more files then go in pending status with the below error       Error Code: [18:182]Description: Failed with     SBT library error [ORA-27199: skgfpst: sbtpcstatus returned     errorORA-19511: non RMAN, but media manager or vendor specific failure,     error text: ]Source: R12_DB, Process: ClOraAgent Mediaagent job manager log26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Going to stop client with SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. Type [0]26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Cannot find SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. JobId [5255]. Calling JM unregister here on its behalf26501 59f7 02/01 10:28:38 #### deinitializeSDTpipeline CALLED for pipelineID [SDTPi

We are currently running several M365 clients over a resourcepool using a number of access nodes.Is there a way to limit the max amount of streams for a single access node to ensure its not overloaded?example: 100 M365 clients with 10 streams generate up to 1000 streams when run simultanously. However I would like them to be limited to no more than 50 streams per access node., so with 4 access nodes they would never use more than 200 streams in total.I’d rather scale with more access nodes as needed rather than try juggle the correct number of streams on all clients.Currently on Commvault 11.28

 Hello Team,we have some users wtih the following rights. They could browse and restore MSSQL,MySQL and PostgreSQL DB’s. We have configured Couchbase today for those users.They can see that clsuters  but they can not browse the contents. Which right should I give them ? 

I have removed a client that we didn’t need anymore, but I forgot to first remove it from commvault.Now when the client is gone, I can’t remove it in commvault from the client computers?

 Question on GUI audit trail. It was my understanding that the audit trail captures all CommCell console gui operations that are being doneon the Commvault environment and many more. The Commvault documentation appear to show this is not the case.  Loading Commvault licence for example is not reflected in the GUI Audit trail.  So if GUI audit trail does not capture these significant changes or config change in the environment, then what Commvault report does it.  I raise this question as it is very important that we have some tracking as to what changes are being done in the environment and if the GUI audit trail does not track everything and no other Commvault feature does then it makes it hard to monitor any changes (unapproved changes ) done in the environment.Thoughts, suggestions and reactions are most welcome

We are planning an upgrade from 11.32 to 11.36. With the deprecation of the web console, does this mean that the legacy Compliance Search (not the CommandCenter version), will disappear? We have users still using that, and don’t see many benefits to the CommandCenter version.

Hi all,Could you please advise me on how to back up Microsoft Office 365 (Exchange Online or SharePoint Online) specifically to an on-premise location?I would like to verify if my understanding of the architecture is correct: Access Node: Is it correct that I need to install an Access Node (proxy) within the customer's on-premise infrastructure? I assume this node handles the communication with the Microsoft Cloud and downloads the data.Storage Target: Is the local disk library selected as the destination storage when I Create a Microsoft 365 Plan? I am currently looking at this documentation link: https://documentation.commvault.com/2023e/software/getting_started_with_exchange_online.html#procedure

Hi Team,From last couple of days HANA Backup is getting failed.In the Client system showing two instances (instance001 & instance002). Instance001 services is stopped & we are not seeing commserve entry. Instance002 services is up & running, all the relevant data is visible.CVD port in Instance001 is showing 8400 & 8401 is showing in instance002.While trigging backup job in the logs we are seeing CVD port 8400 & job is getting failed. One more point post agent upgrade we are facing this issue. we upgraded agent from 11.28 to 11.36.

Hi,additionally to my previous post regarding support for Rocky Linux 9.6 I now ask for support for Rocky Linux 9.7 or Rocky Linux 9 in general. I think this would be a curial step for Commvault to go from Windows to Linux and also allow customers to chose their distro.Why:On December 1st Rocky Linux 9.7 has been released. The Release policy for Rocky Linux: Rocky Linux does not support point releases once a newer one is available. Once a new minor point release is available, the older one is immediately considered end of life and users must upgrade to continue receiving security updates. For example, once 8.5 gets a g

Not sure how old this behavior is but im using the latest Linux 1-touch 11.28 x64 iso. I restored a linux server to original hardware. When booting the server after restore, we noticed the nfs volumes were not mounted. they were usually mounted in the fstab file. When i looked at the fstab file it was not the original we used but a new one created automatically by the restore. It looks like it saved the original fstab in a backup file. Its easy to fix, either manually edit the fstab file or restore the old one but its strange we have to do this.There is an option to ‘Retain only selected mount points in /etc/fstab’ (checked by default) I tried to test it with this checked and unchecked and either way the old fstab was not restored and nfs mounts were not mounted. I dont know if there are other ways in which this might cause a problem but i suspect there might be. It’s not a huge deal but its very annoying when it seems restoring the original fstab file should be the de

Hello,  What is the preferred method for performing automatic SQL restores? PowerShell (The latest PowerShell release is 0.3.4 on 2024-12-6) 2) CLI with an XLM file 3) Rest API

Hi,i have 1 MediaAgent with B2D storage.Is it necessary to backup this machine?RegardsDennis

Hi Team,We are in phase of POC at a customer and need End-User accessibility interface screenshots that validates the archiving and cleanup process. Means how client site tools look like at outlook client, OWA and mobile devices. Much appreciated if we get the screenshots.

Hi together,we are currently running the Commserve on 11.36.65 and are using several clients with Centos 6.5 and 6.7. These clients had been upgraded from previous versions and are running with 11.28 and 11.36.Now we want to install a new Centos 6.6 (Intel, not Power). We are trying to use 11.20.40 and 11.28 and 11.32 but everytime we get the error: SIM install requirement failed. Please check the log files. The logfile contains exactly this message. Do you have an idea? Best regards.Michael 

Hi all.I hope to get some inspiration or thoughts about a new setup that I’m tumbling with. . I have a 11.40 Commcell and in this Commcell I want to use 2 MediaAgents. The 2 MediaAgents should be setup so that they can act as “failovers” for each other. So if MA01 is offline, MA02 can continue to run backups of clients for both MA01 and MA02 and also continue to do restores of data that MA01 backed-up.2 MediaAgents with separate SSD’s for OS, index and ddb. The MediaAgents is installed with Rocky Linux 9.6 I want to setup the MediaAgents with a partitioned DDB For the disklib I’m going to use a IBM storage SAN system that will be connected directly to the MediaAgents via FC.  As a start I’m going to create 12 Lun’s/disks, which are going to be zoned to both servers The Lun’s will be mounted on both servers On MA01 mp1-6 will be mounted with ReadWrite access and mp7-12 will be mounted with ReadOnly

New vulnerabilities notification from Microsoft Defender for Endpoint on some servers there is an issue with opensslCVE 2024-12797 openssl 3.1.3.0d:\program files\commvault\contentstore\base\tessdata\bin\libcrypto-3-x64.dllopenssl 3.0.13.0d:\program files\commvault\contentstore\cvpython\libcrypto-3.dlld:\program files\commvault\contentstore\cvpython\libssl-3.dllopenssl 3.3.2.0d:\program files\commvault\contentstore\base\libcrypto-3.dlld:\program files\commvault\contentstore\base\libcrypto-3-x64.dlld:\program files\commvault\contentstore\base\libssl-3.dlld:\program files\commvault\contentstore\base\libssl-3.dll Is there someone with a resolution?  

So, I’ve inheirited this installation a few years ago.  One thing I never had to contend with, until now, is SAP.  We’re moving to the cloud and I simply need to disable a few databases from backing up.Now, SAP was done through the Command Center - I’ve been using the browser for everything to this point.  However, as I understand it (and this seems logical ...) - if we change things in the browser (which is “under the hood”), what’s done through command center may override those changes.  Thus, if it’s done throught the command center (aka, plans), it should be managed (as best as possible) through the command center.   This is akin to using stick-shift to automatic, it seems.Is this correct thinking?  Start with command center plans - work with it in plans/subclients and finish it with plans/subclients. Second - Ok - how does one disable a database backup in CV 11.32?  I have found “delete” on a database, but that smacks of delete the database - w

I noticed that the latest price list no longer includes Threat Scan for VMs and Risk Analysis for VMs in the SKU list. This effectively means both services can now only be purchased or consumed based on the amount of processed FET.We recently added Threat Scan to our internal catalogue as part of our upgrade to FR40, and this sudden change is quite disruptive. Unexpected adjustments like this significantly impact MSPs and resellers, making it harder to position these services to customers because the cost becomes highly unpredictable.I’m curious to understand the reasoning behind this change, as in my opinion, it does not seem to support upsell, sales growth, or revenue generation.

Hello,I’ve associated a SVM to a Netapp client - under the properties of the Netapp client on the “storage virtual machine” tab the SVM is associatedA deconfigured client was not automatically createdManually trying to configured it did not worked as well does anyone have an idea?

Hi as i try to find document only find it on mssql on-premise.Can be commvault backup azure sql with tde feature ?Thank you to much.https://documentation.commvault.com/2023e/expert/back_up_sql_server_data.html

Hello!I hope you all doing well!I am playing with backup configuration for MAXDB, we would like to control it via worklof.Unfortunately while triggering backup via workflow we are getting two errors…One error for workflow called “SAP MaxDB” is: While trying to run workflow “SAP MaxDB XUSER” i do have this error:     When we do trigger a backup from server by the same command as is int the script/log: 

Hi All, I am having some challenges protecting a multi-instance DB2 configuration. The below error is thrown: Db2 vendor library reported an error:[ ---- error report ---- app. message = backing up the database line = 6198 file = ClDb2AgentLib.cpp SQLCODE = -2079 SQL2079N An error was reported by the shared library "/opt/Commvault/commvault2/Base64/libDb2Sbt.so". Return code: "-1". --- end error report --- ]. [Backup] operation could not be completed.Source: p3hdb_2, Process: ClDb2Agent The backup of the first instance completes successfully. Can a single Commvault instance protect multiple DB2 instances? I ask because how is this achieved if a different user and group own the each DB2 instances? As I understand it the Commvault binaries and log location should also be owned by this same user/group? In light of the above:1. Are multiple Commvault instances required to protect multiple D