Self-Hosted Q&A

how to deal with DFS backup, I have multiple servers replicating data between, right now the dfs shares are backup using \\unc\path from windows subclinet but many files are skipped. I’m surprised that there is no DFS client option to backup shares from multiple servers. If I deploy the agent all servers consumes my license and backup the same data multiple times   

Hi !I’m used to old-style storage/schedule policies and clients/subclients associations..But we’re told that PLANS are the future, and we’ll have to move to Plans for sure.So I’ve deployed a few new MAs to protect some locations inside my company, where I have to protect VSA + file level backups.I have local disk backup, then auxcopy to tape and auxcopy to cloud from primary.MA is physical linux, as we have windows VSA clients, I have also deployed Windows VSA Proxy. Then I created Storage pools for local disk, tape copies and Cloud copies.To simplify things and test Plans, I created a Plan per location, with standard details, like 1 day RPO, 1 month of retention, with my backup timeslots, full timeslots (confusing with synthfull out of control, but we’ll discuss that later in this thread I guess).I created a VSA VM group that points to my VMWare location ( = selects all the VMs in that location, including my VSA proxy VM).For some VMs, I was asked to also provide file-level backup of

Need assistance on how do we integrate POWERBI with Commvault for custom reporting.

Hello,How to add new client (linux, windows) via Commserve console and install i Data agent on them?Is there any procedure for this?Best regards,Elizabeta

HI all,I am oracle DBA and new to CommVault. Currently, using oracle RMAN with ( RMAN catalog DB) to backup all oracle database to tape.Management want to ditch RMAN and use CommVault as a standard Oracle backup tool.I have read CommVault documentation, to backup oracle db, an Oracle Agent has to be installed on the Oracle DB server.My question, without using RMAN/RMAN catalog, how does Commvault keep track of multiple database incarnations of an Oracle Database in the case DB needs to be restored to a past point before the resetlog e.g.DB been flash backed to a pt in time in the past and thus need to open resetlog ( new incarnation).  an incomplete restore performed on the DB and thus need to open resetlog ( new incarnation) 

Good afternoon everyone,As it says in the title, my problem is that when creating an index server to configure online Exchange backups, I assign a client with Index Store installed, but when accepting it remains loading for a long time to finish skipping an error for the 20000 that seems not to be working, it is a laboratory that I have set up so the Windows Firewall I have it disabled and I do not know well what this problem may be due to.Possible solutions? I am beginning to despair as I do not stop testing but nothing.Greetings and thank you very much in advance. 

Hello guys,I have received the following message from the Customer: Hello,We observe following alerts on SLES 15.3 servers where Commvault agent is installed (please see below). We observe those alerts in log /var/log/warn .Commvault Kill-mode set to none in system configuration by default by installer.Could you please provide requirements of commvault agent regarding this setting, is it allowed to change it? Which Kill-mode values are allowed?Is this something we should fix/address?Thank you!Error examplesystemd[1]1: /etc/systemd/system/commvault.Instance001.service:14: Unit configured to use KillMode=none. This is unsafe, as it disables systemd’s process lifecycle management for the service. Please update your service to use a safer KillMode=, such as 'mixed' or 'control-group'.Support for KillMode=none is deprecated and will eventually be removed.Service configuration/etc/systemd/system> cat commvault.Instance001.service[Unit]Description=commvault ServiceRequisite=cvunlock.servic

Hello.We are using a postgresql single-node and the WAL backup is faling with Error Code 94:13 POSTGRE_EXCEPTION Could not put the Cluster in backup modeAny idea how to fix it?Thanks.

MariaDB backup , how does commvault take the mariadb backup?mysql agent installed on the server.Would also like to know Whether DB level encryption can cause issue during backup

I need to check SNMP port for alerting and ticketing purpose. But I can not see on commcell or command center. 

Commvault Some Backup job not working. after running backup job is showing error :{32:408}Error message  : The Usage for Operating instance has been exceeded the licensed usage.   

Hello,during regular DR-Tests we see problems with the jobresults directory usage for larger DBs (1 TB+):Error Code: [30:375]Description: Encountered error while writing to the file. Error code [28]. Please make sure there is enough disk space on [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\4455051\RstStage].Source: Clientname, Process: SQLiDACV stages the whole database there, so we must add an additional 3-5 TB disk for that in the DR-Site on each larger machine. We have also bigger SQL machines which does not consume that much of space in the Job Results Directoy, even when the Jobresultsdirectory size is smaller than the size of DB we are restoring.Does anybody know why this is different between SQL-Systems? 

Hello, we have received a notice from our security department that we need to update the Tomcat on the servers for Commvault. Has anyone here already done such an update ? I think an update of the Tomcat would also mean a downtime for the affected system. I would like to inform myself in advance here about the procedure before I run into an error that could mean the failure of the backup service.RegardsThomas

Hello,Since we are on SP 11.38.28 i am getting this error at AUX > Metalic. Anyone know what does its mean?   Error - Description: [Media write operation failure] [Dedupe cloud media] [Failed to validate the cloud server certificate authenticity, either the cloud server presented an invalid certificate or a self-signed certificate. If the cloud server using self-signed certificate, please set additional setting MediaAgent CloudServerCertificateNameCheck with value 2 to skip peer certificate verification.]

Hi everyone, At the moment I have 2 seperate CommCells where file servers exist that are heavily archived (10+ TB). The customers want to migrate to new file servers so they want to restore all stubs on the new servers. This is however not working.We cannot get the files to restore as stubs on either a different destination server or on the same server even though they are stubbed on the current file servers.We used the following documentation: Migrating StubsWe have not used Robocopy or the GXHSM tool as they are not recommended according to documentation. Our experience with the GXHSM tool is also that it is not always stable.We tested this on our test environment and were able to restore the files as stubs. What was noticeable is that all files in a browse screen show as stub while in the customer environments the files are shown as file. This could explain why we get these results but I don’t know why data shows up like it is.Test environment is at 11.20.32Customer environments are

Hi All, After updating our Commvault agent on our AIX DB2 Servers to version 11.28.44, the logbackup is not working anymore.Tried reinstalling the backup agent, but no success. Full backup is running.Restarted the AIX Server without success.Simpana status:[ General ] Version = 11.28.44 Media Revision = 1081 CommServe Host Name = vmcv001 CommServe Client Name = vmcv001 Home Directory = /opt/commvault/Base Log Directory = /var/log/commvault/Log_Files Core Directory = /opt/commvault Temp Directory = /opt/commvault/Base/Temp Platform Type = 4 Cvd Port Number = 8400[ Package ] 1002/CVGxBase = File System Core 1101/CVGxIDA = File System 1207/CVGxDB2 = DB2[ Physical Machine/Cluster Groups ] Name = lpas011  - Client Hostname = lpas011  - Job Results Directory = /opt/commvault/iDataAgent/jobResultsCommvault registry for the DB2 agent:cat /etc/CommVaultRegistry/Galaxy/Instance001/Db2Agent/.properties.cv.fillerdHOME /opt/commvault/Db2DataAgentnINSTALL 1nLOGBACKUPTODISK_SCHEDULERCHANGE 1674033804s

hello,  I am trying to install a test commserve I have this error messageI verified the installer and it is the same that I use to install media agents, client etc …Do you know what could be the issue ?   

Hello,Im looking for best practices about MS SQL DB backup with the following requirements:Full DB backup / per day Log backups every 10’I see from Command Center, that the “default” Plan is to have Synthetic Full, Incremental and Log backups.Whats the best practice to start with? I was thinking to leave only the Synthetic Full backup once a day and the Log backup every 10’. And delete the incremental backup from Schedule.    Is this enough ? Thank you in advance!

Occasionally I have this, although my cvping always succeeds on port 8400 job:18748 4964  02/27 14:47:36 96754 ERROR: CvFwClient::connect(): EOF in socket: Closed by the other side.18748 4964  02/27 14:47:36 96754 CPipelayer::connectToDest Failed to connect to HostNameMA(I.P.M.A):8400/8400: EOF in socket: Closed by the other side.18748 4964  02/27 14:47:36 96754 CPipelayer::InitiatePipeline Cannot connect to machine [I.P.M.A]:[8400/8400]18748 4964  02/27 14:47:36 96754 CCVAPipelayer::StartPipeline() - Failed to initiate pipeline18748 4964  02/27 14:47:36 96754 CVArchive::StartPipeline() - Startup of DataPipe failed18748 4964  02/27 14:47:36 96754 CVArchive::OpenArchiveFile() - Error setting up pipeline in CVArchive::open()18748 4964  02/27 14:47:36 96754 FclRestore::OnMsgOpenArchive() - Error -1 when opening archive <2 23 290451> commserve jobmanager.log3920  125c  02/27 14:47:36 96754 Scheduler  Set pending cause [Unable to communicate with the remote machine [I.P.M.A] to start

Hi Team, I want to implement Commserve livesync for my existing Commserve Server.I am completely new to CommVault, so kindly help to understand the concept and also the requirement for the Commserve livesync

My available free space is running low on the storage library, need to determine why.

Hello!Is there anything new going on with Microsoft and throttling?We are on 11.32.23 and we are getting the throttling message on individuals’ mail boxes.Been seeingThrottling from Office 365. Failed to process mailbox due to [EWS Error in enumeratings folders. Reason: Too many concurrent connections opened., Cannot open mailboxon several Exchange Online jobs lately.We have been following this:Best Practices for Exchange Online (commvault.com)We are using 10 streams on all our customers’ Exchange online backup config.Did Microsoft bandwidth become more restricted?I will lower one customer to 7 streams now, just to see what happens.But please let me know if there are any known issues or changes done on MS side.

HiOn job detail “progress tab” there is information as below screen shot what does that mean what exactly it represent. Like read: 82.27%, Write: 0.28%, Network: 6.91%, DDB lookup: 10.54%  Thanks 

Hello CommunityIs this procedure https://documentation.commvault.com/commvault/v11/article?p=129268.htm equivalent to using a network topology (network gateway for instance so that the traffic is tunneled through a single port 8403) and enabling the checkbox “encrypt network traffic” on the network topologies dialog box? Also what should one observe in the network summary on the commcell level to verify that these settings “automatic tunneling and encryption for network traffic”  are in place?