Self-Hosted Q&A

Hello, we have received a notice from our security department that we need to update the Tomcat on the servers for Commvault. Has anyone here already done such an update ? I think an update of the Tomcat would also mean a downtime for the affected system. I would like to inform myself in advance here about the procedure before I run into an error that could mean the failure of the backup service.RegardsThomas

In order to remove excess storage policies, I was wondering if incremental storage policies can be shared across multiple storage policies? We use the incremental storage policies for our daily backups which has a short retention cycle of 7 days 1 cycle. 

Hi everyone,i`ve been using intellisnap with netapp for a long time now at customers but always with the oncommand unified manager.been trying to test a bit with the netapp open replication now to get rid of the OCUM.so the setup is….2 netapp simulators, one cifs volume at the source, relationship set up.snapshot and vault to one destination volume works.snapshot and mirror to another destination volume (from same source) works.but i am getting errors, when it comes to set up one source volume to one destination volume using BOTH - vault and mirror type. this was working before with ocum - istn it supported with the open replication anymore?thank you in advance,Sebastian  

Hello,last post link bellow after validated that my Prod and standby  commserve are functionnal. I have tried to execute the test failover from the process manager of prod commserve cs01All seems to be good but after 30 minutes it stuck at :Sending the request to make node [cs02-SQL] active...Checking PreRequisites for test failover operation...    DoneConfirming no CommServe SQL LiveSync jobs are running...    DoneDisable restore schedule for node [cs02-SQL]...    DonePerform last sync up before failover...    DoneRestoring database(s) with recovery option...    DoneExecuting recovery tool in maintenance mode for test failover...    DoneComparing the database and binaries version...    DoneDisabling read only CommServe mode if enabled...    DoneEnabl

Hello community, Is there someone that has already install Commvault Express for lab/test purpose ?I cannot login to the console after installation and i cannot create an account from the WebCOnsole. Any tip/idea ? Regards, Alessio

HiI try to restore folder from Synthetic full backup which was successfully completed. When you try to brows message shows  Red circle with cross “The Index cannot be accessed. Try again later. If the issue persists, contact support” using V11.20.36 recently updated.Any idea/ solution appreciate.

Yes the thread has been super helpful for me.  Cant thank eveyone enough for everyone sharing the commvault knowledge. This question - Im not sure if its a AWS question or commvault.   We wanted to add a AWS S3 bucket as our Storage Cloud library.  In doing so we kept on getting “access denied”  when attempting to add the aws s3.  The way we were finally able to add our S3 bucket to our commvault commserve environment as a cloud library was to DISABLE the AWS S3 bucket encryption option.  We used the AWS IAM ROLE Policy to add the S3 bucket.   Does anyone know why we cant have the encryption on the AWS s3 bucket enabled.  I feel like we should have the encytpion enabled but of course it didnt work when adding the S3. Thanks again  -  BC

Are the HANA parameters maxendpoints and maxchannels, listed here SAP HANA Best Practices (commvault.com) still needed for other revisions of HANA? SAP note 2600030 says they are only valid for these revisions 1.00.100 - 1.00.122.14 and 2.00.000 - 2.00.002.02.ThanksBryan

 HiRansomware protection on Hyperscale:Any improvements on the monitoring part , so False positives are avoided. ?Alerts monitoring detect intrusion test, but all sorts of sosreport , dbusd and smartd events are triggered in the audit.log on the Hyperscale MA’s and makes monitoring setup full of false positives..I have been guided by commvault to avoid the dbusd entries with this REGEX to enter in the monitoring setup:denied.*cvstorage_t(?!.*\bdbus\b.*)|denied.*cvbackup_t(?!.*\bdbus\b.*).But I still struggle to REGEX the sosreport entries out , any suggestions ?.Regards, Martin Rønde Andersen ,  using https://regex101.com/ as companion.  

I was looking at the data size by client on a MA via Commvault console; saw somthing wired that file system backups were consuming few TBs of data although the customer’s file sytem was pretty small. Investigated further and it appears that none of the DDB backups are not pruned or removed since the Mediaagent was deployed last year, so all this TB of data on the MA belongs to DDB backups.  Could not see any reason why that should be the case; there is only one active DDB for that MA

error: job manager received invalid message [318767411].remote host 

Recently after updating from SP18 to FR21 , noticed that the Synthetic backup schedules (which were set for Weekly once for VM machines) automatically changed from weekly to Monthly once. Because of this we are facing issue in increased number of backups and thus storage full.On Command center we do not see any option to change the schedules. I have gone though the Documents but unable to find any option to update/change the Synthetic full backup schedule. Any help here?Could this be change in schedule only be done from Commcell console (GUI)?

Penetration testing has come up with the recommendation to remove the internal hostname of the Commserve node from the meta data of the Command Centre web site. Viewing the source of the page there is the cvApp={} definition (~5000 characters) and within that, the definition:"CommcellConsoleUrl":"http://node01.domain:81/console" Where node01.domain is the internal FQDN of the active CS server. Is there a way of suppressing this string? There is no similar reference when using the WebConsole.We have a separate proxy server sat in DMZ that external users connect to (MSP environment) that hosts the web console with the web server on the Commserve.

Hello,We have a Commvault server Simpana 11, and old Tape library IBM and new Tape library HPE. We stopped the previous storage policy on old Tape library, and we created new ones on the new Tape library.We noticed on the old tapes on the old Tape library how Index Backups are done.Can we exclude from the Schedule Policy System created for Index backup on old tapes?Best regards,Elizabeta  

Originally backing up a server using the File Server agent in the guest OS of the VM however decided to change and backup as a virtual machine.The server plan has been removed from the file server subclient however I would like to remove the software from the client (mainly to prevent it from showing in the server list needing software to be updated every time there is an FR or MR upgrade) but retain the backups previously taken by the file server agent until they age as per the retention applied.  How can I do this ensuring the backups are retained? Thanks in advance.   

Hello,On a fresh installed LAB, I am trying to test my failover I have followed this r good detailed procedure.https://documentation.commvault.com/commvault/v11/article?p=102845.htm I got an error message in the job controller when the cv failover logshipping start.Error Code: [30:436] Description: Instance validation failed: Insufficient SQL Server role. To configure the instance, the user must be a member of the SYSADMIN SQL server role. Source: commserve, Process: JobManager  which user should have the sysadmin rights ?on the SQL management studio,sqladmin_cv has sysadmin role and sqlexec_cv has only public  Thanks !

Hello All;I have question about add new partition to DDB. I have CV 11.20.36. I can add to one of GDP (VM, Files, DB) but thi is added to only one of this, not to whole DDB. What is ther propley way to add this partition to DDB?  I can't add the same path to more that one of this partition.  Best Regards;Pawel

Hello,I do notice that when I remove my shared folder from CV Console, on my computer its still visible but empty. Is there any cache that we should erase or its some bug on it.

Hi everyone, At the moment I have 2 seperate CommCells where file servers exist that are heavily archived (10+ TB). The customers want to migrate to new file servers so they want to restore all stubs on the new servers. This is however not working.We cannot get the files to restore as stubs on either a different destination server or on the same server even though they are stubbed on the current file servers.We used the following documentation: Migrating StubsWe have not used Robocopy or the GXHSM tool as they are not recommended according to documentation. Our experience with the GXHSM tool is also that it is not always stable.We tested this on our test environment and were able to restore the files as stubs. What was noticeable is that all files in a browse screen show as stub while in the customer en

this is a wired issue wherein the guest file and folder recovery of VMs from tape is causing the backups to go in a pending state. Case is with Commvault supportthis is the second instance of a different customer 

I tried out the exception rule in Schedules for the first time, on an Intellisnap backup.I created a Policy with IntelliSnap Full, SQL Integrity check and backup copy job first SUN of month.Then I created one with Intellisnap Full Mon-Sun with exception on first sunday.When I looked it seems that the schedule didn't run at all on the first sunday.The exception was applied only once to the one MON-SUN. The exception should only be for that schedule I guess?Or did I get this backwards. //Henke  

(split from a previous thread)Thanks Mike I figured not possible as needing to chop that chain (first inc after sync synchronises etc).We’ll ned to keep the incs for the required retention and see if we can get synthetics running properly. Job summary only shows incs so no reasons for synth not running. However, what I see in job history for client is the synth schedule does kick in and runs its incremental (before) backup but then no synthetic full gets run.

Hight endpoint CPU utilization while backup

Dear Team,Does anyone have experience with storeOnce ?I plan to deploy Commvault Solution with HPE Store Catalyst2 datacenters2 HPE Store on each DCWorkload to backup are :VMware, Oracle DB, SQL, SAP/HanaI have no experience with HPE StoreOnceI plan to create on each store1 Store for VMware1 Store for SQL1 Store for SQLTransaction logs1 Store for Oracle1 Store for Oracle transaction logsI can’t use dedup or compression as it is handled by the StoreOnce.I will create A primary copy on the local corresponding store for each WorkloadI will create a secondary copy to the remote correspnding store  Stores(disk libraries) are share between MA1 and MA11 for non secure zoneStores(disk libraries) are share between MA2 and MA22 for secure zoneIf a Media agent fail in one Site, the other one continue the backup.attached a diagram of

Hi, is there a way to upgrade/migrate from the Classic OneDrive and Sharepoint Implemenation to the new one in FR22? GreetingsFlorian