Hi Community,
With the current Microsoft outage affecting various O365 platforms (refer to: https://status.office365.com/), please be aware that you may be experiencing issues within your environment.
As a result of this outage, some of our support systems are impacted and if you’ve raised a new support incident, you may be delayed in receiving a reply.
We sincerly apologize in advance for this inconvenience and we will update you once we’ve confirmed our systems are back online and operational.
For now, please feel free to raise any technical questions or concerns in the community.