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Microsoft 365 Outage Alert - March 15th 2021

  • March 15, 2021
  • 4 replies
  • 102 views
Chris Hollis
Vaulter
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Hi Community,

With the current Microsoft outage affecting various O365 platforms (refer to: https://status.office365.com/), please be aware that you may be experiencing issues within your environment. 

As a result of this outage, some of our support systems are impacted and if you’ve raised a new support incident, you may be delayed in receiving a reply. 

We sincerly apologize in advance for this inconvenience and we will update you once we’ve confirmed our systems are back online and operational. 

For now, please feel free to raise any technical questions or concerns in the community.


 

Emils
Aleks Maksimovic
Jennifer Kelley

4 replies

Chris Hollis
Vaulter
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  • Chris HollisVaulter
  • Author
  • Vaulter
  • March 16, 2021

Confirming majority of Commvault support services are back online however there are still many impacted as per: https://status.office365.com/

 

Damian Andre
Mike Struening
Vaulter
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According to Microsoft, this is now remediated.  I’ll leave this sticky for a day or so to ensure everyone with issues yesterday is aware.

https://www.linkedin.com/in/michael-struening
Bart
Novice
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  • BartNovice
  • Novice
  • March 17, 2021

Just a question: does this mean that if Azure has issues, we will have “issues” with Commvault support?

 

Bart
Mike Struening
Vaulter
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Hey @Bart !  It depends…..in this case, Azure AD was having an issue which affected our support systems.  However, if other Azure issues arise, we may not be impacted.

In the years we’ve been using this current system, this is pretty much the first occurrence I can recall where this happened.

https://www.linkedin.com/in/michael-struening
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