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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 5,384 Topics
  • 22,844 Replies
5384 Topics
R
Bit
rbhowmikBit
asked in Self-Hosted Q&A
MongoDB stuck in Not Ready state

Our MongoDB is healthy and actively running, but its stuck in Not Ready state. We have two nodes mongodb - primary & secondary with Replica Set “rs0”We also ensured that we used correct DB Username & Password

170
R
Bit
J
Byte
jxbByte
asked in Self-Hosted Q&A
Missing DDB subclient

Hi, I have a full Linux Commcell and I’m deploying Commvault 11.36 using exclusively the Command Center. I just realized that out of my 2 MA grids (2-nodes grids), 2 MA of 1 grid are missing the filesystem agent and the ddb subclient and the 2 other ones have a ddb subclient but its not associated with a Plan. I had no other option than using the commcell console to associate manually the plan for the first 2 ones and create a filesystem Agent, then create a DDB subclient and associate it with a plan. If I remove the licence both default and DDBBackup subclients are grey out. When automatically created by commvault DDBBackup subclient is activated (blue) and the default is greyed. I am not satisfied with this behaviour, is there a way to have all my media agent alligned? Thx in advance

143
J
Byte
D
Bit
D3 SandB TeamBit
asked in Self-Hosted Q&A
Subclients without full/synthetic full backups health dashboard reporting incorrectly

I have noticed 2 commcells that are marking Azure V2 Client as critical due to the VM Admin jobs running as Incrementals. Confirming that all associated VMs are actually completing Full/ Synth Full backups. Behavior is seen across 2 FR32 commcells. Is there another way to correct this behavior besides excluding from SLA or this needs to be raised as a support case for the report to be reviewed? Also confirming at Azure Client level and Subclient level is already excluded from SLA.

582
S
Vaulter
downhill
Byte
downhillByte
asked in Self-Hosted Q&A
Will be mounting live volume [] to worker pod [] since it does not support volume snapshots

I’m starting a new thread for a repeat topic as I don’t see an actual solution in the previous one. OpenShift bare metal - all native storage - no way to configure snaps (or is there)? I have read and re-read BoL but am missing something if Waldo exists. Will be mounting live volume [] to worker pod [] since it does not support volume snapshots. How to ignore this error? Meaning - we know this is probably an issue for Commvault unless someone has cracked it, so, rather than have to think about them each day, is the answer to “Hide this event”? I can say we don’t have any PVC’s yet but I see the risk in muting them entirely if indeed that means PVCs aren’t protected properly. This is on 11.36.41 BTW. thanks

838
Onno van den Berg
Commvault Certified Expert
L
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LiliDaleByte
asked in Self-Hosted Q&A
Separate web server from Commserver build

Has anyone installed a Commvault web server/command center/metrics reporting server outside the Commserver. Mine doesn't seem to connectand Im getting a failed authentication token when I access the Commvault dashboard using the extra web server I build. I believe I followed the one in Books online but no luck. Also to help in my troubleshooting is there any flow diagram on how the connectivity of the web server to the Commserver ( TC ports/ services/logs). THis way I can troubleshoot logically. So the setup is we have a Commserver which is also a web server/command centre and private metrics reporting server. I am building a separate web server/ command centre/metrics reporting server but it doesn't work. Any advice is appreciated.

311
sbhatia
Vaulter
A
Byte
Ahmed ElbablyByte
asked in Self-Hosted Q&A
Last full backup not picked up for copy for selective copy

Dear Vaulters, I have an issue, I have a storage policy with a selective copy for last full backup of the month on the tape library, when i review its jobs i find 30th of march full backup jobs instead of 31st of march full backup jobs. I made sure that AUX copy job ran 1 hour after 31st of march full backup jobs. I also noticed that this issue is not happening with all clients, it happens with random clients every month. Need your support to know the cause the aux copy to pick 30th of march full backup jobs instead of 31st of march full backup jobs? and how to solve it? BR

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A
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A
Byte
ADN GMBHByte
asked in Self-Hosted Q&A
24 time format in command center

Hi everyone, is there a way to change the time format to 24h in the command center? For the Console I found the Option in the User Preference, but these setting aren’t honored in the command center. A quick search in the documentation also didn’t find aynthing. I also tried to change languages, but the time format wasn’t effected.

30212
P
Commvault Certified Expert
J
Bit
JDodsBit
asked in Self-Hosted Q&A
File activity anomaly alert - Deleted files

The alert displays the # of deleted files it has detected. Is there a way to be able to display or list these files?

241
S
Vaulter
I
Byte
IggyByte
asked in Self-Hosted Q&A
Content Indexing Retention Rules

Hi All. I am busy testing content indexing of file system data. I managed to deploy and configure all the components. After the Content Indexing job runs I am able to search for file metadata from the Command Center. My question is - where do I configure the retention of the indexed data to managed disk space on the Index directory? I see information in the below: https://documentation.commvault.com/2022e/expert/setting_retention_days_for_content_indexed_data.html I do not have any Content Indexing tab within any Storage Policy. The CommCell is currently on v11.36.49. Thanks and regards, Ignes

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I
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E
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ETOByte
asked in Self-Hosted Q&A
Commvault API for Kubernetes

Hello All, we need an API for Kubernetes Openshşft. WE have some namesapaces are excluded. IS tehre a way to see them with API . we have 30 Cluster and many excluded namesapece we want to see which are excluded

152
E
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S
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SkarraByte
asked in Self-Hosted Q&A
How to create a Protection Plans report?

I want to generate a report on the Protection Plans I have in place. If I look at plans in Command Center and ask to Export a PDF or XLSX/CSV, I don’t get the level of detail I’m looking for (retention, # copies and backup frequency). Anyone have any suggestions on how to get that data? Thanks.

1462
Nikos.Kyrm
Byte
B
Byte
BolliniByte
asked in Self-Hosted Q&A
IBM Domino autodiscover in multiple folders

Hello! At this page ther’s a: Configuring Folder Based Auto Discovery meaning that, every databases under a specific folder, will be backupped using a naming <folder>\**Is it correct using a simple \** to treat the same for every folders under the ‘root’ partition in the Domino instance?Thank you.

334
V
Byte
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
vsa backup sql cluster with shared discs

Hi All, i have the challange to backup an sql cluster with shared discs. Error Code: [91:354] Description: Virtual machine [xyz] is configured with shared virtual disks. Snapshot operations are not supported for shared disks. Use an in-guest agent to protect virtual machines with shared disks.Source: 1234, Process: JobManager i tried to filter all scsi discs out wich are shared but the same erro comes during vsa backup test. is there any possibility to backup the vm only with the systemdrive over vsa backup. I dint want to go the way over fileagent and in dr case with the onetouch point. Thanks

4203
S
Commvault Certified Expert
L
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LiliDaleByte
asked in Self-Hosted Q&A
Restore a virtualization based enabled security VM to another ESX cluster/Vcenter

has anyone tried to restore to another vcenter/esx cluster a virtualization based security enabled VM before. So the Vm is virtualization based security enabled and is sitting on another vcenter/esx cluster. I am going to restore the VM to another vcenter/esx cluster. Any gotchas etc.

101
J
Vaulter
A
Byte
atitagainByte
asked in Self-Hosted Q&A
O365 Mailboxes after 11.36 upgrade

Hi, I have just upgraded form 11.28 to 11.36.46 After the upgrade I get the error’s below on my O365 mailbox backups. I backup to on-prem. I have upgraded my Index server & MA’s as part of the upgrade. Any help would be great.

363
N
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M
Byte
Michal OsewskiByte
asked in Self-Hosted Q&A
MongoDB with Ubuntu 24.04

Hi, Does commvault have plans to support MongoDB in the OS version of Ubuntu 24.04?The customer has version 11.32 installed. There is info in the documentation that the highest supported Ubuntu version is 20.04.https://documentation.commvault.com/2023e/essential/system_requirements_for_mongodb.htmlIs support for newer versions of Ubuntu perhaps on Commvault's road map?Thanks in advance for the information.

846
S
Vaulter
christopherlecky
Byte
christopherleckyByte
asked in Self-Hosted Q&A
Javascript time calculations in custom reports aka more problems using rest api as a dataset

So, I am creating a report to capture events across time. The problem is that the daterange input control returns time as a UTC string, but the api wants epoch time. The input looks like this, and it passes the correct data but I tried just sticking Date.parse in there, but it didn’t work. Is there a way to massage the output of the controls before using them as inputs? With sql as a data source you can handle it all the query. Can someone tell me what I am missing? Thanks. Chris.

201
A
Vaulter
S
Bit
SollyKBit
asked in Self-Hosted Q&A
Index Restore problem

I am having a problem performing restores, the Index Restore is not completing and no DDB is in maintenance mode

183
A
Vaulter
christopherlecky
Byte
christopherleckyByte
asked in Self-Hosted Q&A
Parameters for custom reports when using rest as a data source.

The documentation covers using inputs pretty thoroughly when using SQL as a datasource. It is not so clear for using inputs, as parameters when rest is the data source. For example the documentation here makes no mention of rest parameters but instead has a blurb about the parameters traditionally used for SQL https://documentation.commvault.com/v11/essential/creating_http_data_sets.html For example, Lets pretend I am building an events report using the data picker and the events REST API as a dataset Someone explain to me ... When using this as the report input? Thanks in advance.

253
christopherlecky
Byte
E
Byte
ETOByte
asked in Self-Hosted Q&A
Kubernetes Openshift Backup volume backup issue

Hello All, I am getting many warning errrors during RED hat openshift backup. I see the following warning on the events . Will be mounting live volume [] to worker pod [] since it does not support volume snapshots. How to ignore this error?

504
downhill
Byte
V
Byte
VBalazsByte
asked in Self-Hosted Q&A
Evaluation license expansion

Helo, I’m planning to upgrade my productive environment, but before that, I wanted to test the upgrade. Therefore, I have installed a test invironment with Evaluation license, what is valid for 60 days. I had too many tasks at the time and couldn't test everything. That's why I'm asking, is it possible to expand the Evaluation license with additional days or I have to reinstall my test environment after expiration? Thanks in advance.

261
Jennifer Kelley
Vaulter
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
Data Views in the Unusual Number of Pending Jobs Report

Hi, where i can download the report: Data Views in the Unusual Number of Pending Jobs Report Data Views in the Unusual Number of Pending Jobs Report We got an alaert and want to find out what happends. Thanks

312
S
Commvault Certified Expert
U
Bit
upadhye.aishwaryaBit
asked in Self-Hosted Q&A
How do we add Mongo DB ? no option for Big Data under protect

We wanted to test & add Mongo DB but we are unable to locate Big Data option as the documentation here: https://documentation.commvault.com/2024e/essential/adding_mongodb_cluster.html CV version 11:36 How do we enable the option ? What license is it supported in ? We have Evaluation License as of now.

191
J
Vaulter
P
Byte
Philippe ArnaudByte
asked in Self-Hosted Q&A
Report excluded VM and files/folders

Hi, I had a request to produce a quarterly report that will list all types of exclusions that have been put in place in Commvault. Currently on 11.32.89 I have been looking at the reports on the Commvault cloud, Custom reports, rest API. This seems like a nearly impossible task to do. What we are looking for is : Excluded VMs and VM disks Excluded files and folders for File System Agent, for each clients/subclients Does anyone know how we could accomplish this ? Thanks

273
Erase4ndReuseMedia
Byte
J
Byte
jxbByte
asked in Self-Hosted Q&A
DDB retirement

Hi, I’d like to Retire a Media Agent hosting a global dedup database on which my primary copies are pointing ,to keep only my secondary copies hosted on another MA for archival purposes. Looking at the documentation I found that I can seal a ddb using an xml script but its mentioning the parameters -storagePolicyName 'xxxxx' and -copyName 'xxxxx'. What in my case where I have a global dedup db with multiple copies linked to it? https://documentation.commvault.com/v11/expert/retiring_deduplication_database.html Thx in advance for your answers.

212
J
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