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Question

Retire FileSystem agent

  • September 7, 2026
  • 0 replies
  • 3 views

Paul G
Explorer
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Hi everyone,

At the moment, I am looking to clean-up our MSP environment. We have a lot of clients that are reported by our SLA as missed SLA and we have a lot of clients that show failed to run.

Most of the clients show up for the file system backup as FS agent was pushed when another agent was also installed. We don't need the FS backup as we also protect the clients as VM but we still need the other agent to stay active as they protect things like AD, databases or cloud applications.

Can I just retire the file system agent on these clients or will this uninstall the entire client? This is especially important when the clients are access nodes where backups are not tied directly to the client but to a pseudo client such as SQL AG or Office 365.

I can also do this by releasing the license on the FS agent via the java console but this feels like the old way of doing things.

Kind regards,

Paul